@article{54191,
  author       = {{Amoozad Mahdiraji, Hannan and Tavana, Madjid and Mahdiani, Pouya and Abbasi Kamardi, Ali Asghar}},
  issn         = {{1463-5771}},
  journal      = {{Benchmarking: An International Journal}},
  number       = {{2}},
  pages        = {{456--495}},
  publisher    = {{Emerald}},
  title        = {{{A multi-attribute data mining model for rule extraction and service operations benchmarking}}},
  doi          = {{10.1108/bij-03-2021-0127}},
  volume       = {{29}},
  year         = {{2021}},
}