{"author":[{"first_name":"A","last_name":"Giardini","full_name":"Giardini, A"},{"full_name":"Frese, M","last_name":"Frese","first_name":"M"}],"department":[{"_id":"274"}],"type":"journal_article","language":[{"iso":"eng"}],"user_id":"46632","title":" Reducing the negative effects of emotion work in service occupations: Emotional competence as a psychological resource.","year":"2006","volume":11,"date_updated":"2022-01-06T07:02:02Z","status":"public","date_created":"2018-11-14T11:23:52Z","intvolume":"        11","_id":"5584","citation":{"ieee":"A. Giardini and M. Frese, “ Reducing the negative effects of emotion work in service occupations: Emotional competence as a psychological resource.,” <i>Journal of Occupational Health Psychology</i>, vol. 11, pp. 63–75, 2006.","chicago":"Giardini, A, and M Frese. “ Reducing the Negative Effects of Emotion Work in Service Occupations: Emotional Competence as a Psychological Resource.” <i>Journal of Occupational Health Psychology</i> 11 (2006): 63–75.","apa":"Giardini, A., &#38; Frese, M. (2006).  Reducing the negative effects of emotion work in service occupations: Emotional competence as a psychological resource. <i>Journal of Occupational Health Psychology</i>, <i>11</i>, 63–75.","short":"A. Giardini, M. Frese, Journal of Occupational Health Psychology 11 (2006) 63–75.","bibtex":"@article{Giardini_Frese_2006, title={ Reducing the negative effects of emotion work in service occupations: Emotional competence as a psychological resource.}, volume={11}, journal={Journal of Occupational Health Psychology}, author={Giardini, A and Frese, M}, year={2006}, pages={63–75} }","ama":"Giardini A, Frese M.  Reducing the negative effects of emotion work in service occupations: Emotional competence as a psychological resource. <i>Journal of Occupational Health Psychology</i>. 2006;11:63-75.","mla":"Giardini, A., and M. Frese. “ Reducing the Negative Effects of Emotion Work in Service Occupations: Emotional Competence as a Psychological Resource.” <i>Journal of Occupational Health Psychology</i>, vol. 11, 2006, pp. 63–75."},"publication":"Journal of Occupational Health Psychology","page":"63-75"}