---
_id: '55916'
abstract:
- lang: eng
  text: To produce explanations that are more likely to be accepted by humans, Explainable
    Artificial Intelligence (XAI) systems need to incorporate explanation models grounded
    in human communication patterns. So far, little is known about how an explainee,
    who lacks understanding of an issue, and an explainer, who has knowledge to fill
    the explainee's knowledge gap, actively shape an explanation process, and how
    their involvement relates to explanatory success in terms of maximizing the explainee's
    level of understanding. In this paper, we characterize explanations as dialogues
    in which explainee and explainer take turns to advance the explanation process.
    We build on an existing annotation scheme of ‘explanatory moves’ to characterize
    such turns, and manually annotate 362 dialogical explanations from the “Explain
    Like I'm Five” subreddit. Building on the annotated data, we compute correlations
    between explanatory moves and explanatory success, measured on a five-point Likert
    scale, in order to identify factors that are significantly correlated with explanatory
    success. Based on a qualitative analysis of these factors, we develop a conceptual
    model of the main factors that contribute to the success of explanatory dialogues.
author:
- first_name: Meisam
  full_name: Booshehri, Meisam
  last_name: Booshehri
- first_name: Hendrik
  full_name: Buschmeier, Hendrik
  id: '76456'
  last_name: Buschmeier
  orcid: 0000-0002-9613-5713
- first_name: Philipp
  full_name: Cimiano, Philipp
  last_name: Cimiano
citation:
  ama: 'Booshehri M, Buschmeier H, Cimiano P. A model of factors contributing to the
    success of dialogical explanations. In: <i>Proceedings of the 26th ACM International
    Conference on Multimodal Interaction</i>. ACM; 2024:373-381. doi:<a href="https://doi.org/10.1145/3678957.3685744">10.1145/3678957.3685744</a>'
  apa: Booshehri, M., Buschmeier, H., &#38; Cimiano, P. (2024). A model of factors
    contributing to the success of dialogical explanations. <i>Proceedings of the
    26th ACM International Conference on Multimodal Interaction</i>, 373–381. <a href="https://doi.org/10.1145/3678957.3685744">https://doi.org/10.1145/3678957.3685744</a>
  bibtex: '@inproceedings{Booshehri_Buschmeier_Cimiano_2024, place={San José, Costa
    Rica}, title={A model of factors contributing to the success of dialogical explanations},
    DOI={<a href="https://doi.org/10.1145/3678957.3685744">10.1145/3678957.3685744</a>},
    booktitle={Proceedings of the 26th ACM International Conference on Multimodal
    Interaction}, publisher={ACM}, author={Booshehri, Meisam and Buschmeier, Hendrik
    and Cimiano, Philipp}, year={2024}, pages={373–381} }'
  chicago: 'Booshehri, Meisam, Hendrik Buschmeier, and Philipp Cimiano. “A Model of
    Factors Contributing to the Success of Dialogical Explanations.” In <i>Proceedings
    of the 26th ACM International Conference on Multimodal Interaction</i>, 373–81.
    San José, Costa Rica: ACM, 2024. <a href="https://doi.org/10.1145/3678957.3685744">https://doi.org/10.1145/3678957.3685744</a>.'
  ieee: 'M. Booshehri, H. Buschmeier, and P. Cimiano, “A model of factors contributing
    to the success of dialogical explanations,” in <i>Proceedings of the 26th ACM
    International Conference on Multimodal Interaction</i>, San José, Costa Rica,
    2024, pp. 373–381, doi: <a href="https://doi.org/10.1145/3678957.3685744">10.1145/3678957.3685744</a>.'
  mla: Booshehri, Meisam, et al. “A Model of Factors Contributing to the Success of
    Dialogical Explanations.” <i>Proceedings of the 26th ACM International Conference
    on Multimodal Interaction</i>, ACM, 2024, pp. 373–81, doi:<a href="https://doi.org/10.1145/3678957.3685744">10.1145/3678957.3685744</a>.
  short: 'M. Booshehri, H. Buschmeier, P. Cimiano, in: Proceedings of the 26th ACM
    International Conference on Multimodal Interaction, ACM, San José, Costa Rica,
    2024, pp. 373–381.'
conference:
  end_date: 2024-11-08
  location: San José, Costa Rica
  name: 26th ACM International Conference on Multimodal Interaction
  start_date: 2024-11-04
date_created: 2024-08-30T07:55:36Z
date_updated: 2025-09-11T10:16:55Z
department:
- _id: '660'
doi: 10.1145/3678957.3685744
extern: '1'
language:
- iso: eng
page: 373-381
place: San José, Costa Rica
project:
- _id: '112'
  name: 'TRR 318 - A02: TRR 318 - Verstehensprozess einer Erklärung beobachten und
    auswerten (Teilprojekt A02)'
- _id: '118'
  name: 'TRR 318 - INF: TRR 318 - Project Area INF'
publication: Proceedings of the 26th ACM International Conference on Multimodal Interaction
publication_status: published
publisher: ACM
quality_controlled: '1'
status: public
title: A model of factors contributing to the success of dialogical explanations
type: conference
user_id: '76456'
year: '2024'
...