{"publication_status":"published","quality_controlled":"1","title":"Conversational feedback in scripted versus spontaneous dialogues: A comparative analysis","publication":"Proceedings of the 25th Meeting of the Special Interest Group on Discourse and Dialogue","project":[{"_id":"112","grant_number":"438445824","name":"TRR 318 - A02: TRR 318 - Verstehensprozess einer Erklärung beobachten und auswerten (Teilprojekt A02)"}],"abstract":[{"text":"Scripted dialogues such as movie and TV subtitles constitute a widespread source of training data for conversational NLP models. However, there are notable linguistic differences between these dialogues and spontaneous interactions, especially regarding the occurrence of communicative feedback such as backchannels, acknowledgments, or clarification requests. This paper presents a quantitative analysis of such feedback phenomena in both subtitles and spontaneous conversations. Based on conversational data spanning eight languages and multiple genres, we extract lexical statistics, classifications from a dialogue act tagger, expert annotations and labels derived from a fine-tuned Large Language Model (LLM). Our main empirical findings are that (1) communicative feedback is markedly less frequent in subtitles than in spontaneous dialogues and (2) subtitles contain a higher proportion of negative feedback. We also show that dialogues generated by standard LLMs lie much closer to scripted dialogues than spontaneous interactions in terms of communicative feedback.","lang":"eng"}],"page":"440–457","citation":{"short":"I. Pilán, L. Prévot, H. Buschmeier, P. Lison, in: Proceedings of the 25th Meeting of the Special Interest Group on Discourse and Dialogue, Kyoto, Japan, 2024, pp. 440–457.","chicago":"Pilán, Ildikó, Laurent Prévot, Hendrik Buschmeier, and Pierre Lison. “Conversational Feedback in Scripted versus Spontaneous Dialogues: A Comparative Analysis.” In <i>Proceedings of the 25th Meeting of the Special Interest Group on Discourse and Dialogue</i>, 440–457. Kyoto, Japan, 2024. <a href=\"https://doi.org/10.18653/v1/2024.sigdial-1.38\">https://doi.org/10.18653/v1/2024.sigdial-1.38</a>.","ama":"Pilán I, Prévot L, Buschmeier H, Lison P. Conversational feedback in scripted versus spontaneous dialogues: A comparative analysis. In: <i>Proceedings of the 25th Meeting of the Special Interest Group on Discourse and Dialogue</i>. ; 2024:440–457. doi:<a href=\"https://doi.org/10.18653/v1/2024.sigdial-1.38\">10.18653/v1/2024.sigdial-1.38</a>","bibtex":"@inproceedings{Pilán_Prévot_Buschmeier_Lison_2024, place={Kyoto, Japan}, title={Conversational feedback in scripted versus spontaneous dialogues: A comparative analysis}, DOI={<a href=\"https://doi.org/10.18653/v1/2024.sigdial-1.38\">10.18653/v1/2024.sigdial-1.38</a>}, booktitle={Proceedings of the 25th Meeting of the Special Interest Group on Discourse and Dialogue}, author={Pilán, Ildikó and Prévot, Laurent and Buschmeier, Hendrik and Lison, Pierre}, year={2024}, pages={440–457} }","apa":"Pilán, I., Prévot, L., Buschmeier, H., &#38; Lison, P. (2024). Conversational feedback in scripted versus spontaneous dialogues: A comparative analysis. <i>Proceedings of the 25th Meeting of the Special Interest Group on Discourse and Dialogue</i>, 440–457. <a href=\"https://doi.org/10.18653/v1/2024.sigdial-1.38\">https://doi.org/10.18653/v1/2024.sigdial-1.38</a>","mla":"Pilán, Ildikó, et al. “Conversational Feedback in Scripted versus Spontaneous Dialogues: A Comparative Analysis.” <i>Proceedings of the 25th Meeting of the Special Interest Group on Discourse and Dialogue</i>, 2024, pp. 440–457, doi:<a href=\"https://doi.org/10.18653/v1/2024.sigdial-1.38\">10.18653/v1/2024.sigdial-1.38</a>.","ieee":"I. Pilán, L. Prévot, H. Buschmeier, and P. Lison, “Conversational feedback in scripted versus spontaneous dialogues: A comparative analysis,” in <i>Proceedings of the 25th Meeting of the Special Interest Group on Discourse and Dialogue</i>, Kyoto, Japan, 2024, pp. 440–457, doi: <a href=\"https://doi.org/10.18653/v1/2024.sigdial-1.38\">10.18653/v1/2024.sigdial-1.38</a>."},"oa":"1","place":"Kyoto, Japan","doi":"10.18653/v1/2024.sigdial-1.38","type":"conference","department":[{"_id":"660"}],"date_updated":"2024-10-03T16:06:22Z","date_created":"2024-09-03T07:39:14Z","conference":{"location":"Kyoto, Japan","end_date":"2024-09-20","start_date":"2024-09-18","name":"25th Meeting of the Special Interest Group on Discourse and Dialogue (SIGdial 2024)"},"status":"public","user_id":"76456","author":[{"first_name":"Ildikó","last_name":"Pilán","full_name":"Pilán, Ildikó"},{"full_name":"Prévot, Laurent","last_name":"Prévot","first_name":"Laurent"},{"last_name":"Buschmeier","full_name":"Buschmeier, Hendrik","first_name":"Hendrik","id":"76456","orcid":"0000-0002-9613-5713"},{"last_name":"Lison","full_name":"Lison, Pierre","first_name":"Pierre"}],"year":"2024","language":[{"iso":"eng"}],"main_file_link":[{"open_access":"1"}],"_id":"55995"}