{"related_material":{"link":[{"url":"https://doi.org/10.17605/OSF.IO/4YMT3","relation":"supplementary_material"}]},"user_id":"76456","file_date_updated":"2024-10-03T16:03:33Z","title":"Can AI explain AI? Interactive co-construction of explanations among human and artificial agents","article_type":"original","publication_status":"published","page":"917-930","status":"public","abstract":[{"text":"This study investigates the potential of using advanced conversational artificial intelligence (AI) to help people understand complex AI systems. In line with conversation-analytic research, we view the participatory role of AI as dynamically unfolding in a situation rather than being predetermined by its architecture. To study user sensemaking of intransparent AI systems, we set up a naturalistic encounter between human participants and two AI systems developed in-house: a reinforcement learning simulation and a GPT-4-based explainer chatbot. Our results reveal that an explainer-AI only truly functions as such when participants actively engage with it as a co-constructive agent. Both the interface’s spatial configuration and the asynchronous temporal nature of the explainer AI – combined with the users’ presuppositions about its role – contribute to the decision whether to treat the AI as a dialogical co-participant in the interaction. Participants establish evidentiality conventions and sensemaking procedures that may diverge from a system’s intended design or function.","lang":"eng"}],"issue":"6","_id":"56190","doi":"10.1177/17504813241267069","date_created":"2024-09-20T09:21:14Z","volume":18,"publisher":"Sage","publication":"Discourse & Communication","ddc":["300"],"department":[{"_id":"660"}],"project":[{"name":"TRR 318 - Ö: TRR 318 - Project Area Ö","_id":"119"}],"citation":{"bibtex":"@article{Klowait_Erofeeva_Lenke_Horwath_Buschmeier_2024, title={Can AI explain AI? Interactive co-construction of explanations among human and artificial agents}, volume={18}, DOI={10.1177/17504813241267069}, number={6}, journal={Discourse & Communication}, publisher={Sage}, author={Klowait, Nils and Erofeeva, Maria and Lenke, Michael and Horwath, Ilona and Buschmeier, Hendrik}, year={2024}, pages={917–930} }","mla":"Klowait, Nils, et al. “Can AI Explain AI? Interactive Co-Construction of Explanations among Human and Artificial Agents.” Discourse & Communication, vol. 18, no. 6, Sage, 2024, pp. 917–30, doi:10.1177/17504813241267069.","chicago":"Klowait, Nils, Maria Erofeeva, Michael Lenke, Ilona Horwath, and Hendrik Buschmeier. “Can AI Explain AI? Interactive Co-Construction of Explanations among Human and Artificial Agents.” Discourse & Communication 18, no. 6 (2024): 917–30. https://doi.org/10.1177/17504813241267069.","ama":"Klowait N, Erofeeva M, Lenke M, Horwath I, Buschmeier H. Can AI explain AI? Interactive co-construction of explanations among human and artificial agents. Discourse & Communication. 2024;18(6):917-930. doi:10.1177/17504813241267069","short":"N. Klowait, M. Erofeeva, M. Lenke, I. Horwath, H. Buschmeier, Discourse & Communication 18 (2024) 917–930.","ieee":"N. Klowait, M. Erofeeva, M. Lenke, I. Horwath, and H. Buschmeier, “Can AI explain AI? Interactive co-construction of explanations among human and artificial agents,” Discourse & Communication, vol. 18, no. 6, pp. 917–930, 2024, doi: 10.1177/17504813241267069.","apa":"Klowait, N., Erofeeva, M., Lenke, M., Horwath, I., & Buschmeier, H. (2024). Can AI explain AI? Interactive co-construction of explanations among human and artificial agents. Discourse & Communication, 18(6), 917–930. https://doi.org/10.1177/17504813241267069"},"author":[{"id":"98454","first_name":"Nils","last_name":"Klowait","orcid":"0000-0002-7347-099X","full_name":"Klowait, Nils"},{"full_name":"Erofeeva, Maria","first_name":"Maria","last_name":"Erofeeva"},{"first_name":"Michael","last_name":"Lenke","full_name":"Lenke, Michael"},{"full_name":"Horwath, Ilona","id":"68836","first_name":"Ilona","last_name":"Horwath"},{"first_name":"Hendrik","id":"76456","last_name":"Buschmeier","full_name":"Buschmeier, Hendrik","orcid":"0000-0002-9613-5713"}],"quality_controlled":"1","has_accepted_license":"1","intvolume":" 18","language":[{"iso":"eng"}],"date_updated":"2024-11-11T15:53:22Z","year":"2024","type":"journal_article","file":[{"file_name":"klowait-etal-2024-DCM.pdf","access_level":"closed","date_created":"2024-10-03T16:03:33Z","file_id":"56313","date_updated":"2024-10-03T16:03:33Z","relation":"main_file","content_type":"application/pdf","file_size":2488042,"success":1,"creator":"hbuschme"}]}