---
res:
  bibo_abstract:
  - "Purpose\r\n– The purpose of this paper is to examine the nature of context and
    its implications for theory and research in service. \r\n\r\nDesign/methodology/approach\r\n–
    This is a conceptual paper based on exploring existing research and theory related
    to context in service research. \r\n\r\nFindings\r\n– The characteristics of service
    make context both important and challenging, there is great contextual diversity
    in service research as reflected, for example in ecosystems made up of multiple
    contextual variables. There is a need to identify the context-specific nature
    of middle range theory and the contextual logic of general theory. The authors
    explore the challenges of context for service theory and how we might learn from
    theory in a particular context and test or adapt it in other contexts. \r\n\r\nOriginality/value\r\n–
    The findings of this paper are of value to researchers seeking to develop and
    justify theory in service research (general, middle range or theory in use).@eng"
  bibo_authorlist:
  - foaf_Person:
      foaf_givenName: Chris
      foaf_name: Voss, Chris
      foaf_surname: Voss
  - foaf_Person:
      foaf_givenName: Helen
      foaf_name: Perks, Helen
      foaf_surname: Perks
  - foaf_Person:
      foaf_givenName: Rui
      foaf_name: Sousa, Rui
      foaf_surname: Sousa
  - foaf_Person:
      foaf_givenName: Lars
      foaf_name: Witell, Lars
      foaf_surname: Witell
  - foaf_Person:
      foaf_givenName: Nancy
      foaf_name: Wünderlich, Nancy
      foaf_surname: Wünderlich
      foaf_workInfoHomepage: http://www.librecat.org/personId=36392
  bibo_issue: '1'
  bibo_volume: 27
  dct_date: 2016^xs_gYear
  dct_language: eng
  dct_publisher: Emerald Group Publishing Limited@
  dct_subject:
  - Research
  - Service theory
  dct_title: Reflections on Context in Service Research.@
...