article published Dennis Kundisch author 21117 P. Wolfersberger author E. Klöpfer author 276 department 2001 eng 3291-104 D. Kundisch, P. Wolfersberger, E. Klöpfer, The International Journal on Media Management 3 (2001) 91–104. Kundisch, Dennis, P. Wolfersberger, and E. Klöpfer. “Enabling ECCRM: Multi-Channel Model and Management for Financial EServices.” <i>The International Journal on Media Management</i> 3, no. 2 (2001): 91–104. D. Kundisch, P. Wolfersberger, and E. Klöpfer, “Enabling eCCRM: Multi-Channel Model and Management for Financial eServices,” <i>The International Journal on Media Management</i>, vol. 3, no. 2, pp. 91–104, 2001. Kundisch, D., Wolfersberger, P., &#38; Klöpfer, E. (2001). Enabling eCCRM: Multi-Channel Model and Management for Financial eServices. <i>The International Journal on Media Management</i>, <i>3</i>(2), 91–104. @article{Kundisch_Wolfersberger_Klöpfer_2001, title={Enabling eCCRM: Multi-Channel Model and Management for Financial eServices}, volume={3}, number={2}, journal={The International Journal on Media Management}, author={Kundisch, Dennis and Wolfersberger, P. and Klöpfer, E.}, year={2001}, pages={91–104} } Kundisch D, Wolfersberger P, Klöpfer E. Enabling eCCRM: Multi-Channel Model and Management for Financial eServices. <i>The International Journal on Media Management</i>. 2001;3(2):91-104. Kundisch, Dennis, et al. “Enabling ECCRM: Multi-Channel Model and Management for Financial EServices.” <i>The International Journal on Media Management</i>, vol. 3, no. 2, 2001, pp. 91–104. 58492018-11-26T15:46:49Z2022-01-06T07:02:43Z