[{"citation":{"mla":"Kundisch, Dennis. “Building Trust - The Most Important CRM Strategy?” <i>3rd World Congress on the Management of Electronic Commerce</i>, 2002.","short":"D. Kundisch, in: 3rd World Congress on the Management of Electronic Commerce, 2002.","bibtex":"@inproceedings{Kundisch_2002, title={Building Trust - The Most Important CRM Strategy?}, booktitle={3rd World Congress on the Management of Electronic Commerce}, author={Kundisch, Dennis}, year={2002} }","apa":"Kundisch, D. (2002). Building Trust - The Most Important CRM Strategy? In <i>3rd World Congress on the Management of Electronic Commerce</i>. Hamilton, Canada.","ama":"Kundisch D. Building Trust - The Most Important CRM Strategy? In: <i>3rd World Congress on the Management of Electronic Commerce</i>. ; 2002.","ieee":"D. Kundisch, “Building Trust - The Most Important CRM Strategy?,” in <i>3rd World Congress on the Management of Electronic Commerce</i>, Hamilton, Canada, 2002.","chicago":"Kundisch, Dennis. “Building Trust - The Most Important CRM Strategy?” In <i>3rd World Congress on the Management of Electronic Commerce</i>, 2002."},"year":"2002","author":[{"first_name":"Dennis","id":"21117","full_name":"Kundisch, Dennis","last_name":"Kundisch"}],"date_created":"2018-12-05T14:39:16Z","date_updated":"2022-01-06T07:02:49Z","conference":{"name":"3rd World Congress on the Management of Electronic Commerce","location":"Hamilton, Canada"},"title":"Building Trust - The Most Important CRM Strategy?","type":"conference_abstract","publication":"3rd World Congress on the Management of Electronic Commerce","status":"public","user_id":"16205","department":[{"_id":"276"}],"_id":"6009","language":[{"iso":"eng"}]}]