{"user_id":"16205","publication":"3rd World Congress on the Management of Electronic Commerce","title":"Building Trust - The Most Important CRM Strategy?","citation":{"ieee":"D. Kundisch, “Building Trust - The Most Important CRM Strategy?,” in 3rd World Congress on the Management of Electronic Commerce, Hamilton, Canada, 2002.","mla":"Kundisch, Dennis. “Building Trust - The Most Important CRM Strategy?” 3rd World Congress on the Management of Electronic Commerce, 2002.","bibtex":"@inproceedings{Kundisch_2002, title={Building Trust - The Most Important CRM Strategy?}, booktitle={3rd World Congress on the Management of Electronic Commerce}, author={Kundisch, Dennis}, year={2002} }","ama":"Kundisch D. Building Trust - The Most Important CRM Strategy? In: 3rd World Congress on the Management of Electronic Commerce. ; 2002.","short":"D. Kundisch, in: 3rd World Congress on the Management of Electronic Commerce, 2002.","chicago":"Kundisch, Dennis. “Building Trust - The Most Important CRM Strategy?” In 3rd World Congress on the Management of Electronic Commerce, 2002.","apa":"Kundisch, D. (2002). Building Trust - The Most Important CRM Strategy? In 3rd World Congress on the Management of Electronic Commerce. Hamilton, Canada."},"_id":"6009","year":"2002","date_updated":"2022-01-06T07:02:49Z","date_created":"2018-12-05T14:39:16Z","type":"conference_abstract","conference":{"name":"3rd World Congress on the Management of Electronic Commerce","location":"Hamilton, Canada"},"department":[{"_id":"276"}],"author":[{"last_name":"Kundisch","full_name":"Kundisch, Dennis","first_name":"Dennis","id":"21117"}],"status":"public","language":[{"iso":"eng"}]}