{"citation":{"mla":"Kundisch, Dennis, et al. “Enabling ECCRM: Content Model and Management for Financial EServices.” Proceedings of the 34th Hawaii International Conference on System Sciences (HICSS), edited by R. H. Sprague, vol. 7, 2001.","short":"D. Kundisch, P. Wolfersberger, D. Calaminus, E. Klöpfer, in: R.H. Sprague (Ed.), Proceedings of the 34th Hawaii International Conference on System Sciences (HICSS), Los Alamitos, Hawaii, USA, 2001.","ieee":"D. Kundisch, P. Wolfersberger, D. Calaminus, and E. Klöpfer, “Enabling eCCRM: Content Model and Management for Financial eServices,” in Proceedings of the 34th Hawaii International Conference on System Sciences (HICSS), Wailea, Maui, Hawaii, USA, 2001, vol. 7.","ama":"Kundisch D, Wolfersberger P, Calaminus D, Klöpfer E. Enabling eCCRM: Content Model and Management for Financial eServices. In: Sprague RH, ed. Proceedings of the 34th Hawaii International Conference on System Sciences (HICSS). Vol 7. IEEE Computer Society Press. Los Alamitos, Hawaii, USA; 2001.","chicago":"Kundisch, Dennis, P. Wolfersberger, D. Calaminus, and E. Klöpfer. “Enabling ECCRM: Content Model and Management for Financial EServices.” In Proceedings of the 34th Hawaii International Conference on System Sciences (HICSS), edited by R. H. Sprague, Vol. 7. IEEE Computer Society Press. Los Alamitos, Hawaii, USA, 2001.","apa":"Kundisch, D., Wolfersberger, P., Calaminus, D., & Klöpfer, E. (2001). Enabling eCCRM: Content Model and Management for Financial eServices. In R. H. Sprague (Ed.), Proceedings of the 34th Hawaii International Conference on System Sciences (HICSS) (Vol. 7). Los Alamitos, Hawaii, USA.","bibtex":"@inproceedings{Kundisch_Wolfersberger_Calaminus_Klöpfer_2001, place={Los Alamitos, Hawaii, USA}, series={IEEE Computer Society Press}, title={Enabling eCCRM: Content Model and Management for Financial eServices}, volume={7}, booktitle={Proceedings of the 34th Hawaii International Conference on System Sciences (HICSS)}, author={Kundisch, Dennis and Wolfersberger, P. and Calaminus, D. and Klöpfer, E.}, editor={Sprague, R. H.Editor}, year={2001}, collection={IEEE Computer Society Press} }"},"type":"conference","volume":7,"year":"2001","publication":"Proceedings of the 34th Hawaii International Conference on System Sciences (HICSS)","user_id":"16205","author":[{"first_name":"Dennis","id":"21117","full_name":"Kundisch, Dennis","last_name":"Kundisch"},{"full_name":"Wolfersberger, P.","last_name":"Wolfersberger","first_name":"P."},{"first_name":"D.","last_name":"Calaminus","full_name":"Calaminus, D."},{"full_name":"Klöpfer, E.","last_name":"Klöpfer","first_name":"E."}],"date_created":"2018-12-05T14:44:02Z","title":"Enabling eCCRM: Content Model and Management for Financial eServices","series_title":"IEEE Computer Society Press","intvolume":" 7","editor":[{"first_name":"R. H.","last_name":"Sprague","full_name":"Sprague, R. H."}],"_id":"6010","language":[{"iso":"eng"}],"date_updated":"2022-01-06T07:02:50Z","conference":{"name":"34th Hawaii International Conference on System Sciences (HICSS)","location":"Wailea, Maui, Hawaii, USA"},"status":"public","department":[{"_id":"276"}],"place":"Los Alamitos, Hawaii, USA"}