{"status":"public","date_created":"2025-06-04T08:09:19Z","author":[{"last_name":"Hansmeier","full_name":"Hansmeier, Philipp","id":"55603","first_name":"Philipp"}],"user_id":"55603","year":"2025","related_material":{"link":[{"url":"https://aisel.aisnet.org/treos_ecis2025/","relation":"confirmation"}]},"conference":{"name":"Thirty-Third European Conference on Information Systems"},"title":"CONCEPTUALIZING A CUSTOMER EXPERIENCE FRAMEWORK FOR HYBRID (PHYSICAL-DIGITAL) SERVICE ECOSYSTEMS","_id":"60127","language":[{"iso":"eng"}],"type":"conference","citation":{"mla":"Hansmeier, Philipp. “CONCEPTUALIZING A CUSTOMER EXPERIENCE FRAMEWORK FOR HYBRID (PHYSICAL-DIGITAL) SERVICE ECOSYSTEMS.” <i>Thirty-Third European Conference on Information Systems</i>, 2025.","bibtex":"@inproceedings{Hansmeier_2025, title={CONCEPTUALIZING A CUSTOMER EXPERIENCE FRAMEWORK FOR HYBRID (PHYSICAL-DIGITAL) SERVICE ECOSYSTEMS}, booktitle={Thirty-Third European Conference on Information Systems}, author={Hansmeier, Philipp}, year={2025} }","apa":"Hansmeier, P. (2025). CONCEPTUALIZING A CUSTOMER EXPERIENCE FRAMEWORK FOR HYBRID (PHYSICAL-DIGITAL) SERVICE ECOSYSTEMS. <i>Thirty-Third European Conference on Information Systems</i>. Thirty-Third European Conference on Information Systems.","chicago":"Hansmeier, Philipp. “CONCEPTUALIZING A CUSTOMER EXPERIENCE FRAMEWORK FOR HYBRID (PHYSICAL-DIGITAL) SERVICE ECOSYSTEMS.” In <i>Thirty-Third European Conference on Information Systems</i>, 2025.","short":"P. Hansmeier, in: Thirty-Third European Conference on Information Systems, 2025.","ieee":"P. Hansmeier, “CONCEPTUALIZING A CUSTOMER EXPERIENCE FRAMEWORK FOR HYBRID (PHYSICAL-DIGITAL) SERVICE ECOSYSTEMS,” presented at the Thirty-Third European Conference on Information Systems, 2025.","ama":"Hansmeier P. CONCEPTUALIZING A CUSTOMER EXPERIENCE FRAMEWORK FOR HYBRID (PHYSICAL-DIGITAL) SERVICE ECOSYSTEMS. In: <i>Thirty-Third European Conference on Information Systems</i>. ; 2025."},"publication":"Thirty-Third European Conference on Information Systems","date_updated":"2025-06-04T08:09:38Z"}