---
res:
  bibo_authorlist:
  - foaf_Person:
      foaf_givenName: Philipp
      foaf_name: Hansmeier, Philipp
      foaf_surname: Hansmeier
      foaf_workInfoHomepage: http://www.librecat.org/personId=55603
  - foaf_Person:
      foaf_givenName: Philipp
      foaf_name: zur Heiden, Philipp
      foaf_surname: zur Heiden
      foaf_workInfoHomepage: http://www.librecat.org/personId=64394
  bibo_doi: 10.1080/0144929x.2026.2666280
  dct_date: 2026^xs_gYear
  dct_isPartOf:
  - http://id.crossref.org/issn/0144-929X
  - http://id.crossref.org/issn/1362-3001
  dct_language: eng
  dct_publisher: Informa UK Limited@
  dct_title: 'Towards a Service Ecosystem Perspective on Customer Experience: Insights
    from Hybrid (Online-Offline) Customer Journeys@'
...