---
res:
  bibo_abstract:
  - "<jats:title>ABSTRACT:</jats:title>\r\n                  <jats:p>OEMs are shifting
    from product-centric offerings toward smart services, but adoption is still hindered
    by technical development barriers. We conduct a systematic literature review of
    peer-reviewed studies with original industrial evidence and identify eight barrier
    categories across data, semantics, integration, governance and modularity. We
    map them onto a smart-service architecture and key analytics roles, and relate
    them to GenAI building blocks such as LLMs and knowledge graphs, outlining a research
    agenda for overcoming technical barriers towards scalable OEM smart service development.</jats:p>@eng"
  bibo_authorlist:
  - foaf_Person:
      foaf_givenName: Tim
      foaf_name: Heuwinkel, Tim
      foaf_surname: Heuwinkel
  - foaf_Person:
      foaf_givenName: Julian
      foaf_name: Weller, Julian
      foaf_surname: Weller
  - foaf_Person:
      foaf_givenName: Stefan
      foaf_name: Gabriel, Stefan
      foaf_surname: Gabriel
  - foaf_Person:
      foaf_givenName: Christian
      foaf_name: Kürpick, Christian
      foaf_surname: Kürpick
  - foaf_Person:
      foaf_givenName: Roman
      foaf_name: Dumitrescu, Roman
      foaf_surname: Dumitrescu
      foaf_workInfoHomepage: http://www.librecat.org/personId=16190
  bibo_doi: 10.1017/pds.2026.10592
  bibo_volume: 6
  dct_date: 2026^xs_gYear
  dct_isPartOf:
  - http://id.crossref.org/issn/2732-527X
  dct_language: eng
  dct_publisher: Cambridge University Press (CUP)@
  dct_title: Still no smart service? A review of technical barriers to smart service
    adoption in the GenAI era@
...