[{"department":[{"tree":[{"_id":"44"},{"_id":"43"}],"_id":"19"},{"_id":"180","tree":[{"_id":"178"},{"_id":"19"},{"_id":"44"},{"_id":"43"}]}],"date_created":"2019-02-13T12:53:57Z","status":"public","dini_type":"doc-type:book","editor":[{"last_name":"Eggert","first_name":"A"},{"last_name":"Fassott","first_name":"G"}],"place":"Stuttgart","user_id":"57352","dc":{"publisher":["Schäffer-Poeschel"],"rights":["info:eu-repo/semantics/closedAccess"],"type":["info:eu-repo/semantics/book","doc-type:book","text","http://purl.org/coar/resource_type/c_2f33"],"language":["eng"],"date":["2001"],"identifier":["https://ris.uni-paderborn.de/record/7662"],"title":["eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter"],"source":["Eggert A, Fassott G, eds. ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter. Stuttgart: Schäffer-Poeschel; 2001."],"creator":["Eggert, A","Fassott, G"]},"language":[{}],"uri_base":"https://ris.uni-paderborn.de","citation":{"chicago":"Eggert, A, and G Fassott, eds. ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter. Stuttgart: Schäffer-Poeschel, 2001.","apa":"Eggert, A., & Fassott, G. (Eds.). (2001). eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter. Stuttgart: Schäffer-Poeschel.","bibtex":"@book{Eggert_Fassott_2001, place={Stuttgart}, title={eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter}, publisher={Schäffer-Poeschel}, year={2001} }","mla":"Eggert, A., and G. Fassott, editors. ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter. Schäffer-Poeschel, 2001.","short":"A. Eggert, G. Fassott, eds., ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter, Schäffer-Poeschel, Stuttgart, 2001.","ieee":"A. Eggert and G. Fassott, Eds., eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter. Stuttgart: Schäffer-Poeschel, 2001."},"type":"book_editor","date_updated":"2022-01-06T07:03:43Z","_id":"7662","creator":{"id":"57352","login":"ahampel"}}]