{"citation":{"short":"A. Eggert, G. Fassott, eds., ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter, Schäffer-Poeschel, Stuttgart, 2001.","chicago":"Eggert, A, and G Fassott, eds. <i>ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter</i>. Stuttgart: Schäffer-Poeschel, 2001.","apa":"Eggert, A., &#38; Fassott, G. (Eds.). (2001). <i>eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter</i>. Stuttgart: Schäffer-Poeschel.","ieee":"A. Eggert and G. Fassott, Eds., <i>eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter</i>. Stuttgart: Schäffer-Poeschel, 2001.","ama":"Eggert A, Fassott G, eds. <i>ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter</i>. Stuttgart: Schäffer-Poeschel; 2001.","bibtex":"@book{Eggert_Fassott_2001, place={Stuttgart}, title={eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter}, publisher={Schäffer-Poeschel}, year={2001} }","mla":"Eggert, A., and G. Fassott, editors. <i>ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter</i>. Schäffer-Poeschel, 2001."},"type":"book_editor","department":[{"_id":"19"},{"_id":"180"}],"date_created":"2019-02-13T12:53:57Z","place":"Stuttgart","date_updated":"2022-01-06T07:03:43Z","title":"eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter","year":"2001","status":"public","user_id":"57352","editor":[{"last_name":"Eggert","first_name":"A","full_name":"Eggert, A"},{"last_name":"Fassott","first_name":"G","full_name":"Fassott, G"}],"_id":"7662","publisher":"Schäffer-Poeschel","language":[{"iso":"eng"}]}