{"status":"public","department":[{"_id":"19"},{"_id":"180"}],"place":"Stuttgart","language":[{"iso":"eng"}],"editor":[{"last_name":"Eggert","full_name":"Eggert, A","first_name":"A"},{"first_name":"G","last_name":"Fassott","full_name":"Fassott, G"}],"date_created":"2019-02-13T12:53:57Z","date_updated":"2022-01-06T07:03:43Z","type":"book_editor","title":"eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter","citation":{"ieee":"A. Eggert and G. Fassott, Eds., eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter. Stuttgart: Schäffer-Poeschel, 2001.","mla":"Eggert, A., and G. Fassott, editors. ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter. Schäffer-Poeschel, 2001.","bibtex":"@book{Eggert_Fassott_2001, place={Stuttgart}, title={eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter}, publisher={Schäffer-Poeschel}, year={2001} }","ama":"Eggert A, Fassott G, eds. ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter. Stuttgart: Schäffer-Poeschel; 2001.","short":"A. Eggert, G. Fassott, eds., ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter, Schäffer-Poeschel, Stuttgart, 2001.","chicago":"Eggert, A, and G Fassott, eds. ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter. Stuttgart: Schäffer-Poeschel, 2001.","apa":"Eggert, A., & Fassott, G. (Eds.). (2001). eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter. Stuttgart: Schäffer-Poeschel."},"_id":"7662","year":"2001","user_id":"57352","publisher":"Schäffer-Poeschel"}