---
_id: '7725'
author:
- first_name: A
full_name: Eggert, A
last_name: Eggert
- first_name: E
full_name: Böhm, E
last_name: Böhm
- first_name: C
full_name: Cramer, C
last_name: Cramer
citation:
ama: 'Eggert A, Böhm E, Cramer C. Stock Market Reactions to Customer Service Outsourcing
in Manufacturing Firms. In: 2015 AMA Winter Marketing Educators’ Conference
Proceedings. ; 2014.'
apa: Eggert, A., Böhm, E., & Cramer, C. (2014). Stock Market Reactions to Customer
Service Outsourcing in Manufacturing Firms. In 2015 AMA Winter Marketing Educators’
Conference Proceedings.
bibtex: '@inproceedings{Eggert_Böhm_Cramer_2014, title={Stock Market Reactions to
Customer Service Outsourcing in Manufacturing Firms}, booktitle={2015 AMA Winter
Marketing Educators’ Conference Proceedings}, author={Eggert, A and Böhm, E and
Cramer, C}, year={2014} }'
chicago: Eggert, A, E Böhm, and C Cramer. “Stock Market Reactions to Customer Service
Outsourcing in Manufacturing Firms.” In 2015 AMA Winter Marketing Educators’
Conference Proceedings, 2014.
ieee: A. Eggert, E. Böhm, and C. Cramer, “Stock Market Reactions to Customer Service
Outsourcing in Manufacturing Firms,” in 2015 AMA Winter Marketing Educators’
Conference Proceedings, 2014.
mla: Eggert, A., et al. “Stock Market Reactions to Customer Service Outsourcing
in Manufacturing Firms.” 2015 AMA Winter Marketing Educators’ Conference Proceedings,
2014.
short: 'A. Eggert, E. Böhm, C. Cramer, in: 2015 AMA Winter Marketing Educators’
Conference Proceedings, 2014.'
date_created: 2019-02-16T08:19:16Z
date_updated: 2022-01-06T07:03:45Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: 2015 AMA Winter Marketing Educators’ Conference Proceedings
status: public
title: Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms
type: conference
user_id: '57352'
year: '2014'
...