--- _id: '7725' author: - first_name: A full_name: Eggert, A last_name: Eggert - first_name: E full_name: Böhm, E last_name: Böhm - first_name: C full_name: Cramer, C last_name: Cramer citation: ama: 'Eggert A, Böhm E, Cramer C. Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms. In: 2015 AMA Winter Marketing Educators’ Conference Proceedings. ; 2014.' apa: Eggert, A., Böhm, E., & Cramer, C. (2014). Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms. In 2015 AMA Winter Marketing Educators’ Conference Proceedings. bibtex: '@inproceedings{Eggert_Böhm_Cramer_2014, title={Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms}, booktitle={2015 AMA Winter Marketing Educators’ Conference Proceedings}, author={Eggert, A and Böhm, E and Cramer, C}, year={2014} }' chicago: Eggert, A, E Böhm, and C Cramer. “Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms.” In 2015 AMA Winter Marketing Educators’ Conference Proceedings, 2014. ieee: A. Eggert, E. Böhm, and C. Cramer, “Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms,” in 2015 AMA Winter Marketing Educators’ Conference Proceedings, 2014. mla: Eggert, A., et al. “Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms.” 2015 AMA Winter Marketing Educators’ Conference Proceedings, 2014. short: 'A. Eggert, E. Böhm, C. Cramer, in: 2015 AMA Winter Marketing Educators’ Conference Proceedings, 2014.' date_created: 2019-02-16T08:19:16Z date_updated: 2022-01-06T07:03:45Z department: - _id: '19' - _id: '180' language: - iso: eng publication: 2015 AMA Winter Marketing Educators’ Conference Proceedings status: public title: Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms type: conference user_id: '57352' year: '2014' ...