{"date_updated":"2022-01-06T07:03:45Z","status":"public","date_created":"2019-02-18T11:12:17Z","_id":"7745","citation":{"apa":"Garnefeld, I., Helm, S., Eggert, A., & Tax, S. (2012). Growing Existing Customers’ Profitability with Customer Referral Programs. In 2012 AMA Winter Marketing Educators’ Proceedings.","chicago":"Garnefeld, I, S Helm, A Eggert, and S Tax. “Growing Existing Customers’ Profitability with Customer Referral Programs.” In 2012 AMA Winter Marketing Educators’ Proceedings, 2012.","ieee":"I. Garnefeld, S. Helm, A. Eggert, and S. Tax, “Growing Existing Customers’ Profitability with Customer Referral Programs,” in 2012 AMA Winter Marketing Educators’ Proceedings, 2012.","mla":"Garnefeld, I., et al. “Growing Existing Customers’ Profitability with Customer Referral Programs.” 2012 AMA Winter Marketing Educators’ Proceedings, 2012.","ama":"Garnefeld I, Helm S, Eggert A, Tax S. Growing Existing Customers’ Profitability with Customer Referral Programs. In: 2012 AMA Winter Marketing Educators’ Proceedings. ; 2012.","bibtex":"@inproceedings{Garnefeld_Helm_Eggert_Tax_2012, title={Growing Existing Customers’ Profitability with Customer Referral Programs}, booktitle={2012 AMA Winter Marketing Educators’ Proceedings}, author={Garnefeld, I and Helm, S and Eggert, A and Tax, S}, year={2012} }","short":"I. Garnefeld, S. Helm, A. Eggert, S. Tax, in: 2012 AMA Winter Marketing Educators’ Proceedings, 2012."},"publication":"2012 AMA Winter Marketing Educators' Proceedings","author":[{"first_name":"I","last_name":"Garnefeld","full_name":"Garnefeld, I"},{"first_name":"S","last_name":"Helm","full_name":"Helm, S"},{"first_name":"A","last_name":"Eggert","full_name":"Eggert, A"},{"first_name":"S","full_name":"Tax, S","last_name":"Tax"}],"department":[{"_id":"19"},{"_id":"180"}],"type":"conference","language":[{"iso":"eng"}],"user_id":"57352","title":"Growing Existing Customers’ Profitability with Customer Referral Programs","year":"2012"}