{"title":"Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis","citation":{"short":"A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: Proceedings of the 2nd ISBM Workshop at Harvard Business School, 2010.","ieee":"A. Eggert, J. Hogreve, W. Ulaga, and E. Münkhoff, “Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis,” in <i>Proceedings of the 2nd ISBM Workshop at Harvard Business School</i>, 2010.","ama":"Eggert A, Hogreve J, Ulaga W, Münkhoff E. Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis. In: <i>Proceedings of the 2nd ISBM Workshop at Harvard Business School</i>. ; 2010.","bibtex":"@inproceedings{Eggert_Hogreve_Ulaga_Münkhoff_2010, title={Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis}, booktitle={Proceedings of the 2nd ISBM Workshop at Harvard Business School}, author={Eggert, A and Hogreve, J and Ulaga, W and Münkhoff, E}, year={2010} }","chicago":"Eggert, A, J Hogreve, W Ulaga, and E Münkhoff. “Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis.” In <i>Proceedings of the 2nd ISBM Workshop at Harvard Business School</i>, 2010.","mla":"Eggert, A., et al. “Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis.” <i>Proceedings of the 2nd ISBM Workshop at Harvard Business School</i>, 2010.","apa":"Eggert, A., Hogreve, J., Ulaga, W., &#38; Münkhoff, E. (2010). Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis. In <i>Proceedings of the 2nd ISBM Workshop at Harvard Business School</i>."},"publication":"Proceedings of the 2nd ISBM Workshop at Harvard Business School","date_updated":"2022-01-06T07:03:47Z","_id":"7846","date_created":"2019-02-20T14:16:41Z","language":[{"iso":"eng"}],"type":"conference","user_id":"57352","status":"public","department":[{"_id":"19"},{"_id":"180"}],"author":[{"first_name":"A","full_name":"Eggert, A","last_name":"Eggert"},{"last_name":"Hogreve","full_name":"Hogreve, J","first_name":"J"},{"first_name":"W","full_name":"Ulaga, W","last_name":"Ulaga"},{"last_name":"Münkhoff","full_name":"Münkhoff, E","first_name":"E"}],"year":"2010"}