{"_id":"7871","date_updated":"2022-01-06T07:03:47Z","citation":{"bibtex":"@inproceedings{Eggert_Henseler_Hollmann_2009, title={Who Owns the Customer? Exploring Customer Loyalty in a Channel Context}, booktitle={Proceedings of the 38th European Marketing Academy (EMAC) Conference}, author={Eggert, A and Henseler, J and Hollmann, S}, year={2009} }","ama":"Eggert A, Henseler J, Hollmann S. Who Owns the Customer? Exploring Customer Loyalty in a Channel Context. In: Proceedings of the 38th European Marketing Academy (EMAC) Conference. ; 2009.","ieee":"A. Eggert, J. Henseler, and S. Hollmann, “Who Owns the Customer? Exploring Customer Loyalty in a Channel Context,” in Proceedings of the 38th European Marketing Academy (EMAC) Conference, 2009.","short":"A. Eggert, J. Henseler, S. Hollmann, in: Proceedings of the 38th European Marketing Academy (EMAC) Conference, 2009.","apa":"Eggert, A., Henseler, J., & Hollmann, S. (2009). Who Owns the Customer? Exploring Customer Loyalty in a Channel Context. In Proceedings of the 38th European Marketing Academy (EMAC) Conference.","mla":"Eggert, A., et al. “Who Owns the Customer? Exploring Customer Loyalty in a Channel Context.” Proceedings of the 38th European Marketing Academy (EMAC) Conference, 2009.","chicago":"Eggert, A, J Henseler, and S Hollmann. “Who Owns the Customer? Exploring Customer Loyalty in a Channel Context.” In Proceedings of the 38th European Marketing Academy (EMAC) Conference, 2009."},"title":"Who Owns the Customer? Exploring Customer Loyalty in a Channel Context","publication":"Proceedings of the 38th European Marketing Academy (EMAC) Conference","year":"2009","author":[{"last_name":"Eggert","full_name":"Eggert, A","first_name":"A"},{"first_name":"J","full_name":"Henseler, J","last_name":"Henseler"},{"first_name":"S","full_name":"Hollmann, S","last_name":"Hollmann"}],"department":[{"_id":"19"},{"_id":"180"}],"status":"public","language":[{"iso":"eng"}],"date_created":"2019-02-20T15:22:22Z","type":"conference","user_id":"57352"}