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80 Publications


2012 | Conference Paper | LibreCat-ID: 1128
A Proof-of-Concept of D³ Record Mining using Domain-Dependent Data
Y.S. Lee, M. Geierhos, S.-K. Song, H. Jung, in: C.-C. Chang, Y.E. Gelogo, R.E. Caytiles (Eds.), Software Technology: Prooceedings, International Conference, SoftTech 2012, Cebu, Philippines, May 2012, SERSC, Sandy Bay, Australia, 2012, pp. 134–139.
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2012 | Book Chapter | LibreCat-ID: 1129
Customer Interaction Management goes Social: Getting Business Processes plugged in Social Networks
M. Geierhos, M. Ebrahim, in: A. Abraham, A.-E. Hassanien (Eds.), Computational Social Networks: Tools, Perspectives and Applications, Springer, London, UK, 2012, pp. 367–389.
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2012 | Conference Paper | LibreCat-ID: 1127
Scientific Literature Retrieval based on Terminological Paraphrases using Predicate Argument Tuple
S.-P. Choi, S. Song, H. Jung, M. Geierhos, S.H. Myaeng, in: C.-C. Chang, Y.E. Gelogo, R.E. Caytiles (Eds.), Information Science and Industrial Applications: Proceedings, International Conference, ISI 2012, Cebu, Philippines, May 2012, SERSC, Sandy Bay, Australia, 2012, pp. 371–378.
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2011 | Conference Paper | LibreCat-ID: 1123
Towards Multilingual Biographical Event Extraction
M. Geierhos, J.-L. Bouraoui, P. Watrin, in: H. Hedeland, T. Schmidt, K. Wörner (Eds.), Multilingual Resources, Multilingual Applications. Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, University of Hamburg, Hamburg, Germany, 2011, pp. 45–50.
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2011 | Conference Paper | LibreCat-ID: 1120
SCM - A Simple, Modular and Flexible Customer Interaction Management System
J. Schuster, Y.S. Lee, D. Kobothanassi, M. Bargel, M. Geierhos, in: International Conference on Information Society (i-Society 2011), IEEE, Piscataway, NJ, USA, 2011, pp. 153–158.
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2011 | Journal Article | LibreCat-ID: 1125
Customer Interaction 2.0: Adopting Social Media as Customer Service Channel
M. Geierhos, Journal of Advances in Information Technology 2 (2011) 222–233.
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2011 | Conference Paper | LibreCat-ID: 1119
A Social Media Customer Service
M. Geierhos, Y.S. Lee, J. Schuster, D. Kobothanassi, M. Bargel, in: P. De Bra, K. Grønbæk (Eds.), Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia, ACM, New York, NY, USA, 2011.
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2011 | Book Chapter | LibreCat-ID: 1121
Buy, Sell, or Hold? Information Extraction from Stock Analyst Reports
Y.S. Lee, M. Geierhos, in: M. Beigl, H. Christiansen, T.R. Roth-Berghofer, A. Kofod-Petersen, K.R. Coventry, H.R. Schmidtke (Eds.), Modeling and Using Context: 7th International and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany, September 26-30, 2011, Proceedings, Springer, Berlin, Germany, 2011, pp. 173–184.
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2011 | Conference Paper | LibreCat-ID: 1122
Processing Multilingual Customer Contacts via Social Media
M. Geierhos, Y.S. Lee, M. Bargel, in: H. Hedeland, T. Schmidt, K. Wörner (Eds.), Multilingual Resources, Multilingual Applications: Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, University of Hamburg, Hamburg, Germany, 2011, pp. 219–222.
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2010 | Book Chapter | LibreCat-ID: 1117
BiographIE - Biographical Information Extraction from Business News
M. Geierhos, O. Blanc, in: M. De Gioia (Ed.), Actes Du 27e Colloque International Sur Le Lexique et La Grammaire (L’Aquila, 10-13 Septembre 2008), 1st ed., Aracne, Rome, 2010, pp. 95–110.
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