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20 Publications


2023 | Journal Article | LibreCat-ID: 51770
Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study
C. Bartelheimer, V. Wolf, D. Beverungen, Information Systems Journal 33 (2023) 1085–1150.
LibreCat | Files available | DOI
 

2020 | Dissertation | LibreCat-ID: 21205
Service System Innovation: An Ambidexterity Perspective
V. Wolf, Service System Innovation: An Ambidexterity Perspective, Paderborn, 2020.
LibreCat
 

2020 | Conference Paper | LibreCat-ID: 16800
Designing Digital Community Service Platforms for Crowd-Based Services in Urban Areas
C. Bartelheimer, V. Wolf, N. Langhorst, F. Seegers, in: Proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology, Kristiansand, Norway, 2020.
LibreCat
 

2020 | Conference Paper | LibreCat-ID: 16946
Understanding Smart Service Systems Transformation – A Socio-Technical Perspective
V. Wolf, in: Proceedings of the 28th European Conference on Information Systems, Marrakech, Morroco, 2020.
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2020 | Conference Paper | LibreCat-ID: 16947
Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing Event Logs
S. Weinzierl, V. Wolf, T. Pauli, D. Beverungen, M. Matzner, in: Proceedings of the 28th European Conference on Information Systems, Marrakech, Morroco, 2020.
LibreCat
 

2020 | Conference Paper | LibreCat-ID: 15499
Capabilities for Ambidextrous Innovation of Digital Service
V. Wolf, H. Lüttenberg, in: Proceedings of the 15th International Conference on Wirtschaftsinformatik, Potsdam, Germany, 2020.
LibreCat
 

2020 | Conference Paper | LibreCat-ID: 15501
Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications
V. Wolf, A. Franke, C. Bartelheimer, D. Beverungen, in: Proceedings of the 15th International Conference on Wirtschaftsinformatik, Potsdam, Germany, 2020.
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2020 | Conference Paper | LibreCat-ID: 16300
Transformation of Actors’ Roles in Service Systems: A Multi-Level Analysis
V. Wolf, C. Bartelheimer, in: 16th International Research Conference in Service Management, 2020.
LibreCat
 

2020 | Journal Article | LibreCat-ID: 17156
Seven Paradoxes of Business Process Management in a Hyper-Connected World
D. Beverungen, J.C.A.M. Buijs, J. Becker, C. Di Ciccio, W.M.P. van der Aalst, C. Bartelheimer, J. vom Brocke, M. Comuzzi, K. Kraume, H. Leopold, M. Matzner, J. Mendling, N. Ogonek, T. Post, M. Resinas, K. Revoredo, A. del-Río-Ortega, M. La Rosa, F.M. Santoro, A. Solti, M. Song, A. Stein, M. Stierle, V. Wolf, Business & Information Systems Engineering 63 (2020) 145–156.
LibreCat | Files available | DOI
 

2019 | Conference Paper | LibreCat-ID: 4517
Digitalization of Work Systems—An Organizational Routines’ Perspective
V. Wolf, C. Bartelheimer, D. Beverungen, in: Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019.
LibreCat
 

2019 | Conference Paper | LibreCat-ID: 9676
Conceptualizing the Impact of Workarounds – An Organizational Routines’ Perspective
V. Wolf, D. Beverungen, in: Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm-Uppsala, Sweden, 2019.
LibreCat
 

2019 | Conference Paper | LibreCat-ID: 9708
Ambidexterity in Service Innovation Research: A Systematic Literature Review
V. Wolf, in: Proceedings of the 14th International Conference on Wirtschaftsinformatik, Siegen, Germany, 2019.
LibreCat
 

2019 | Book Chapter | LibreCat-ID: 13178
Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung
D. Beverungen, C. Bartelheimer, V. Wolf, in: Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. (Ed.), Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln, SpringerVieweg, Wiesbaden, 2019.
LibreCat
 

2019 | Report | LibreCat-ID: 13181
DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme
T. Post, A. Heuermann, S. Wiesner, D. Olschewski, W. Maaß, R. Klatt, P. Jussen, S. Ragab, R. Senderek, B. Höckmayr, T. Schulz, K. Meyer, E. Heinen, C. Hocken, S. Fischer, C. Lattemann, B. Redlich, K. Schlimm, C. Ziegler, C. Rechtien, M. Schröder, B. Kube, J. Pöppelbuß, M. Wiesche, M. Semmann, C. Bartelheimer, D. Beverungen, H. Lüttenberg, V. Wolf, F. Bongers, C. Winkler, J.H. Schumann, M. Li, J. Brinker, S. Hagen, F. Kammler, G. Strina, P. Ernst, M. Falkus, DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme, 2019.
LibreCat | DOI
 

2018 | Book Chapter | LibreCat-ID: 4519
Service (Systems) Engineering für die Produktion
H. Lüttenberg, V. Wolf, D. Beverungen, in: Service Engineering, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 31–49.
LibreCat | DOI
 

2018 | Newspaper Article | LibreCat-ID: 9687
Dienstleistungssysteme erfolgreich digital transformieren
D. Beverungen, V. Wolf, C. Bartelheimer, Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development (2018).
LibreCat
 

2018 | Conference Paper | LibreCat-ID: 9709
The Impact of Process Automation on Manufacturers’ Long-Term Knowledge
C. Gernreich, V. Wolf, C. Bartelheimer, C. Prinz, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, USA, 2018.
LibreCat
 

2018 | Book Chapter | LibreCat-ID: 5073
Digitale Transformation von Dienstleistungssystemen
D. Beverungen, V. Wolf, C. Bartelheimer, in: Service Business Development, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 395–422.
LibreCat | DOI
 

2018 | Journal Article | LibreCat-ID: 4516
Recombinant Service Systems Engineering
D. Beverungen, H. Lüttenberg, V. Wolf, Business & Information Systems Engineering 60 (2018) 377–391.
LibreCat | DOI
 

2017 | Conference Paper | LibreCat-ID: 2860
Recombinant Service System Engineering
D. Beverungen, H. Lüttenberg, V. Wolf, in: J.M. Leimeister, W. Brenner (Eds.), Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St.  Gallen, 2017, pp. 136–150.
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