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20 Publications


2023 | Journal Article | LibreCat-ID: 51770
C. Bartelheimer, V. Wolf, and D. Beverungen, “Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study,” Information Systems Journal, vol. 33, no. 5, pp. 1085–1150, 2023, doi: 10.1111/isj.12435.
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2020 | Dissertation | LibreCat-ID: 21205
V. Wolf, Service System Innovation: An Ambidexterity Perspective. Paderborn, 2020.
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2020 | Conference Paper | LibreCat-ID: 16800
C. Bartelheimer, V. Wolf, N. Langhorst, and F. Seegers, “Designing Digital Community Service Platforms for Crowd-Based Services in Urban Areas,” in Proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology, 2020.
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2020 | Conference Paper | LibreCat-ID: 16946
V. Wolf, “Understanding Smart Service Systems Transformation – A Socio-Technical Perspective,” in Proceedings of the 28th European Conference on Information Systems, Marrakech, Morroco, 2020.
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2020 | Conference Paper | LibreCat-ID: 16947
S. Weinzierl, V. Wolf, T. Pauli, D. Beverungen, and M. Matzner, “Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing Event Logs,” in Proceedings of the 28th European Conference on Information Systems, Marrakech, Morroco, 2020.
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2020 | Conference Paper | LibreCat-ID: 15499
V. Wolf and H. Lüttenberg, “Capabilities for Ambidextrous Innovation of Digital Service,” in Proceedings of the 15th International Conference on Wirtschaftsinformatik, 2020.
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2020 | Conference Paper | LibreCat-ID: 15501
V. Wolf, A. Franke, C. Bartelheimer, and D. Beverungen, “Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications,” in Proceedings of the 15th International Conference on Wirtschaftsinformatik, 2020.
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2020 | Conference Paper | LibreCat-ID: 16300
V. Wolf and C. Bartelheimer, “Transformation of Actors’ Roles in Service Systems: A Multi-Level Analysis ,” in 16th International Research Conference in Service Management, La Londe les Maures, 2020.
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2020 | Journal Article | LibreCat-ID: 17156
D. Beverungen et al., “Seven Paradoxes of Business Process Management in a Hyper-Connected World,” Business & Information Systems Engineering, vol. 63, pp. 145–156, 2020, doi: 10.1007/s12599-020-00646-z.
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2019 | Conference Paper | LibreCat-ID: 4517
V. Wolf, C. Bartelheimer, and D. Beverungen, “Digitalization of Work Systems—An Organizational Routines’ Perspective,” in Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), Maui, Hawaii, 2019.
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2019 | Conference Paper | LibreCat-ID: 9676
V. Wolf and D. Beverungen, “Conceptualizing the Impact of Workarounds – An Organizational Routines’ Perspective,” in Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm-Uppsala, Sweden, 2019.
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2019 | Conference Paper | LibreCat-ID: 9708
V. Wolf, “Ambidexterity in Service Innovation Research: A Systematic Literature Review,” in Proceedings of the 14th International Conference on Wirtschaftsinformatik, Siegen, Germany, 2019.
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2019 | Book Chapter | LibreCat-ID: 13178
D. Beverungen, C. Bartelheimer, and V. Wolf, “Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung,” in Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln, Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. , Ed. Wiesbaden: SpringerVieweg, 2019.
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2019 | Report | LibreCat-ID: 13181
T. Post et al., DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme. 2019.
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2018 | Book Chapter | LibreCat-ID: 4519
H. Lüttenberg, V. Wolf, and D. Beverungen, “Service (Systems) Engineering für die Produktion,” in Service Engineering, Wiesbaden: Springer Fachmedien Wiesbaden, 2018, pp. 31–49.
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2018 | Newspaper Article | LibreCat-ID: 9687
D. Beverungen, V. Wolf, and C. Bartelheimer, “Dienstleistungssysteme erfolgreich digital transformieren,” Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development, 2018.
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2018 | Conference Paper | LibreCat-ID: 9709
C. Gernreich, V. Wolf, C. Bartelheimer, and C. Prinz, “The Impact of Process Automation on Manufacturers’ Long-Term Knowledge,” in Proceedings of the 39th International Conference on Information Systems, San Francisco, USA, 2018.
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2018 | Book Chapter | LibreCat-ID: 5073
D. Beverungen, V. Wolf, and C. Bartelheimer, “Digitale Transformation von Dienstleistungssystemen,” in Service Business Development, Wiesbaden: Springer Fachmedien Wiesbaden, 2018, pp. 395–422.
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2018 | Journal Article | LibreCat-ID: 4516
D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service Systems Engineering,” Business & Information Systems Engineering, vol. 60, no. 5, pp. 377–391, 2018, doi: 10.1007/s12599-018-0526-4.
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2017 | Conference Paper | LibreCat-ID: 2860
D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service System Engineering,” in Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, Switzerland, 2017, pp. 136–150.
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