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20 Publications
2023 | Journal Article | LibreCat-ID: 51770
Bartelheimer, Christian, et al. “Workarounds as Generative Mechanisms for Bottom‐up Process Innovation—Insights from a Multiple Case Study.” Information Systems Journal, vol. 33, no. 5, Wiley, 2023, pp. 1085–150, doi:10.1111/isj.12435.
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| Files available
| DOI
2020 | Dissertation | LibreCat-ID: 21205
Wolf, Verena. Service System Innovation: An Ambidexterity Perspective. 2020.
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2020 | Conference Paper | LibreCat-ID: 16800
Bartelheimer, Christian, et al. “Designing Digital Community Service Platforms for Crowd-Based Services in Urban Areas.” Proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 16946
Wolf, Verena. “Understanding Smart Service Systems Transformation – A Socio-Technical Perspective.” Proceedings of the 28th European Conference on Information Systems, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 16947
Weinzierl, Sven, et al. “Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing Event Logs.” Proceedings of the 28th European Conference on Information Systems, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 15499
Wolf, Verena, and Hedda Lüttenberg. “Capabilities for Ambidextrous Innovation of Digital Service.” Proceedings of the 15th International Conference on Wirtschaftsinformatik, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 15501
Wolf, Verena, et al. “Establishing Smart Service Systems Is a Challenge: A Case Study on Pitfalls and Implications.” Proceedings of the 15th International Conference on Wirtschaftsinformatik, 2020.
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2020 | Conference Paper | LibreCat-ID: 16300
Wolf, Verena, and Christian Bartelheimer. “Transformation of Actors’ Roles in Service Systems: A Multi-Level Analysis .” 16th International Research Conference in Service Management, 2020.
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2020 | Journal Article | LibreCat-ID: 17156
Beverungen, Daniel, et al. “Seven Paradoxes of Business Process Management in a Hyper-Connected World.” Business & Information Systems Engineering, vol. 63, SpringerNature, 2020, pp. 145–56, doi:10.1007/s12599-020-00646-z.
LibreCat
| Files available
| DOI
2019 | Conference Paper | LibreCat-ID: 4517
Wolf, Verena, et al. “Digitalization of Work Systems—An Organizational Routines’ Perspective.” Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019.
LibreCat
2019 | Conference Paper | LibreCat-ID: 9676
Wolf, Verena, and Daniel Beverungen. “Conceptualizing the Impact of Workarounds – An Organizational Routines’ Perspective.” Proceedings of the 27th European Conference on Information Systems (ECIS), 2019.
LibreCat
2019 | Conference Paper | LibreCat-ID: 9708
Wolf, Verena. “Ambidexterity in Service Innovation Research: A Systematic Literature Review.” Proceedings of the 14th International Conference on Wirtschaftsinformatik, 2019.
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2019 | Book Chapter | LibreCat-ID: 13178
Beverungen, Daniel, et al. “Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung.” Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln, edited by Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. , SpringerVieweg, 2019.
LibreCat
2019 | Report | LibreCat-ID: 13181
Post, Till, et al. DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme. 2019, doi:10.31030/3085072.
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| DOI
2018 | Book Chapter | LibreCat-ID: 4519
Lüttenberg, Hedda, et al. “Service (Systems) Engineering Für Die Produktion.” Service Engineering, Springer Fachmedien Wiesbaden, 2018, pp. 31–49, doi:10.1007/978-3-658-20905-6_3.
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| DOI
2018 | Newspaper Article | LibreCat-ID: 9687
Beverungen, Daniel, et al. “Dienstleistungssysteme Erfolgreich Digital Transformieren.” Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development, 2018.
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2018 | Conference Paper | LibreCat-ID: 9709
Gernreich, Chris, et al. “The Impact of Process Automation on Manufacturers’ Long-Term Knowledge.” Proceedings of the 39th International Conference on Information Systems, 2018.
LibreCat
2018 | Book Chapter | LibreCat-ID: 5073
Beverungen, Daniel, et al. “Digitale Transformation von Dienstleistungssystemen.” Service Business Development, Springer Fachmedien Wiesbaden, 2018, pp. 395–422, doi:10.1007/978-3-658-22424-0_17.
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| DOI
2018 | Journal Article | LibreCat-ID: 4516
Beverungen, Daniel, et al. “Recombinant Service Systems Engineering.” Business & Information Systems Engineering, vol. 60, no. 5, SpringerNature, 2018, pp. 377–91, doi:10.1007/s12599-018-0526-4.
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| DOI
2017 | Conference Paper | LibreCat-ID: 2860
Beverungen, Daniel, et al. “Recombinant Service System Engineering.” Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), edited by Jan Marco Leimeister and Walter Brenner, 2017, pp. 136–50.
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