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723 Publications


2024 | Journal Article | LibreCat-ID: 52202
Lammert, Olesja, et al. “Humans in XAI: Increased Reliance in Decision-Making Under Uncertainty by Using Explanation Strategies.” Frontiers in Behavioral Economics, 2024, doi:10.3389/frbhe.2024.1377075.
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2024 | Journal Article | LibreCat-ID: 53611
Hoffmann, Christin, and Kirsten Thommes. “Can Leaders Motivate Employees’ Energy-Efficient Behavior with Thoughtful Communication?” Journal of Environmental Economics and Management, 102990, Elsevier BV, 2024, doi:10.1016/j.jeem.2024.102990.
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2024 | Journal Article | LibreCat-ID: 34114
Haake, Claus-Jochen, and Martin Schneider. “Playing Games with QCA: Measuring the Explanatory Power of Single Conditions with the Banzhaf Index.” Journal of International Management, vol. 30, no. 2, Elsevier, 2024.
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2024 | Book Chapter | LibreCat-ID: 54624
Papenkordt, Jörg. “Navigating Transparency: The Influence of On-Demand Explanations on Non-Expert User Interaction with AI.” Artificial Intelligence in HCI, Springer Nature Switzerland, 2024, doi:10.1007/978-3-031-60606-9_14.
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2024 | Journal Article | LibreCat-ID: 54910
Heid, Stefan, et al. “Learning Decision Catalogues for Situated Decision Making: The Case of Scoring Systems.” International Journal of Approximate Reasoning, vol. 171, 109190, Elsevier BV, 2024, doi:10.1016/j.ijar.2024.109190.
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2024 | Journal Article | LibreCat-ID: 54908
Heid, Stefan, et al. “Learning Decision Catalogues for Situated Decision Making: The Case of Scoring Systems.” International Journal of Approximate Reasoning, vol. 171, 109190, Elsevier BV, 2024, doi:10.1016/j.ijar.2024.109190.
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2024 | Book (Editor) | LibreCat-ID: 54972
Thommes, Kirsten, et al., editors. Digitales und prädiktives Kompetenzmanagement. Springer Berlin Heidelberg, 2024, doi:10.1007/978-3-662-68838-0.
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2024 | Conference Paper | LibreCat-ID: 55177
Thommes, Kirsten, et al. “Human Emotions in AI Explanations.” Communications in Computer and Information Science, Springer Nature Switzerland, 2024, doi:10.1007/978-3-031-63803-9_15.
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2024 | Conference Paper | LibreCat-ID: 55403 | OA
Booshehri, Meisam, et al. “Towards a Computational Architecture for Co-Constructive Explainable Systems.” Proceedings of the 2024 Workshop on Explainability Engineering, ACM, 2024, pp. 20–25, doi:10.1145/3648505.3648509.
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2024 | Journal Article | LibreCat-ID: 53610
Auer, Thorsten Fabian, et al. “Time Perspectives and Collaborative Performance in Creative Tasks.” Journal of Organizational Effectiveness: People and Performance, vol. 11, no. 4, Emerald, 2024, pp. 1023–42, doi:10.1108/joepp-07-2023-0285.
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2024 | Journal Article | LibreCat-ID: 57026
Kornowicz, Jaroslaw, and Kirsten Thommes. “Algorithm, Expert, or Both? Evaluating the Role of Feature Selection Methods on User Preferences and Reliance.” ArXiv, 2024, doi:10.48550/ARXIV.2408.01171.
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2024 | Conference Paper | LibreCat-ID: 57250
Schütze, Christian, et al. “Static Socio-Demographic and Individual Factors for Generating Explanations in XAI: Can They Serve as a Prior in DSS for Adaptation of Explanation Strategies?” HAI ’24: Proceedings of the 12th International Conference on Human-Agent Interaction, ACM, 2024, pp. 141–49, doi:10.1145/3687272.3688300.
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2024 | Book Chapter | LibreCat-ID: 54623
Papenkordt, Jörg. “Navigating Transparency: The Influence of On-Demand Explanations on Non-Expert User Interaction with AI.” Artificial Intelligence in HCI, Springer Nature Switzerland, 2024, doi:10.1007/978-3-031-60606-9_14.
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2024 | Conference Paper | LibreCat-ID: 55178
Thommes, Kirsten, et al. Human Emotions in AI Explanations. 2024.
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2024 | Journal Article | LibreCat-ID: 57461
Kornowicz, Jaroslaw. “An Empirical Examination of the Evaluative AI Framework.” ArXiv, 2024, doi:10.48550/ARXIV.2411.08583.
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2024 | Conference Paper | LibreCat-ID: 57645
Heid, Stefan, et al. “Human-AI Co-Construction of Interpretable Predictive Models: The Case of Scoring Systems.” PROCEEDINGS 34. WORKSHOP COMPUTATIONAL INTELLIGENCE, vol. 21, 2024, p. 233.
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2024 | Book Chapter | LibreCat-ID: 48387
Lebedeva, Anastasia, et al. “Involvement of Domain Experts in the AI Training Does Not Affect Adherence – An AutoML Study.” Advances in Information and Communication, vol. 919, Springer, Cham, 2024, pp. 178–204, doi:https://doi.org/10.1007/978-3-031-53960-2_13.
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2024 | Journal Article | LibreCat-ID: 58511 | OA
Auer, Thorsten Fabian, et al. “Inter- and Intragenerational Differences in Corrupt Behavior: The Development of Morals after German Reunification.” European Journal of Comparative Economics, vol. 21, no. 2, 2024, pp. 211–64, doi:10.25428/1824-2979/032.
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2023 | Journal Article | LibreCat-ID: 46139
Schneider, Martin, and Katharina Radermacher. “Wie Arbeitgeber strategisch gegen den Arbeitskräftemangel vorgehen.” Wie Arbeitgeber strategisch gegen den Arbeitskräftemangel vorgehen., no. 580, Die politische Meinung, 2023.
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2023 | Conference Paper | LibreCat-ID: 48285
Lebedeva, Anastasia, et al. “The Role of Response Time for Algorithm Aversion in Fast and Slow Thinking Tasks.” Artificial Intelligence in HCI, 2023, doi:10.1007/978-3-031-35891-3_9.
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2023 | Conference Paper | LibreCat-ID: 47976
Papenkordt, Jörg, et al. “Are Numbers or Words the Key to User Reliance on AI?” Academy of Management Proceedings, 2023, doi:10.5465/AMPROC.2023.12946.
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2023 | Journal Article | LibreCat-ID: 49213
Schneider, Martin, and Katharina Radermacher. “Employer Branding - Wie Arbeitgeber strategisch gegen den Arbeitskräftemangel vorgehen. .” Die Politische Meinung, no. 580, 2023, pp. 63–67.
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2023 | Journal Article | LibreCat-ID: 49446
Diederich, Sarah, et al. “Role (in-)Congruity and the Catch 22 for Female Executives: How Stereotyping Contributes to the Gender Pay Gap at Top Executive Level.” The International Journal of Human Resource Management, Informa UK Limited, 2023, pp. 1–29, doi:10.1080/09585192.2023.2273331.
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2023 | Book Chapter | LibreCat-ID: 49469
Hellweg, Talea Davina, et al. “Who Will Own Our Global Digital Twin: The Power of Genetic and Biographic Information to Shape Our Lives.” The Digital Twin of Human, 2023.
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2023 | Journal Article | LibreCat-ID: 47953
Kornowicz, Jaroslaw, and Kirsten Thommes. “Aggregating Human Domain Knowledge for Feature Ranking.” Artificial Intelligence in HCI, Springer Nature Switzerland, 2023, doi:10.1007/978-3-031-35891-3_7.
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2023 | Journal Article | LibreCat-ID: 44639
Hoppe, Julia Amelie, et al. “When Do Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.” Computers in Human Behavior Reports, vol. 9, 100258, Elsevier BV, 2023, doi:10.1016/j.chbr.2022.100258.
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2023 | Conference Paper | LibreCat-ID: 50978
Küpper, K., et al. Evaluation of Product Testing Programs as an Effective Marketing Tool - Negative and Positive Effects of Rejections in Product Testing Programs. Proceedings of the 52nd European Marketing Academy Conference (EMAC), 2023.
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2023 | Conference Paper | LibreCat-ID: 50975
Alberternst, B., et al. The Consumerization of Care: How Capitalism Is Co-Opting Solidarity. 2023 AMA Winter Marketing Educators’ Conference Proceedings, 2023.
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2023 | Conference Paper | LibreCat-ID: 50979
Ozuna, Edna, and Lena Steinhoff. Customer Misbehavior in the Peer-to-Peer Sharing Economy: The Mixed Role of Face-to-Face Interactions. Proceedings of the 52nd European Marketing Academy Conference (EMAC), 2023.
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2023 | Conference Paper | LibreCat-ID: 50977
Ozuna, Edna, and Lena Steinhoff. Face-to-Face Interactions in Peer-to-Peer Sharing Economy Services: An Effective Barrier to Customer Misbehavior? 2023 AMA Winter Marketing Educators’ Conference Proceedings, 2023.
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2023 | Conference Paper | LibreCat-ID: 48280
Schütze, Christian, et al. “Emotional Debiasing Explanations for Decisions in HCI.” Artificial Intelligence in HCI, 2023, doi:10.1007/978-3-031-35891-3_20.
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2023 | Conference Paper | LibreCat-ID: 46665
Garnefeld, I., et al. “Unboxing Video Effectiveness – Does Speech Matter?” 2023 AMA Summer Academic Conference, San Francisco, CA, 2023.
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2023 | Conference Paper | LibreCat-ID: 46666
Kessing, K., et al. “The Dark and Bright Side of Online Reviews in Manufacturer Online Shops.” EMAC Annual Conference, Odense, Denmark, 2023.
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2023 | Conference Paper | LibreCat-ID: 46667
Hanf, L., et al. “Stimulating Engagement with Unboxing Videos – Does Speech Matter?” EMAC Annual Conference, Odense, Denmark, 2023.
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2023 | Journal Article | LibreCat-ID: 46642
Harrmann, Lisa Katharina, et al. “Digital Technology Usage as a Driver of Servitization Paths in Manufacturing Industries.” European Journal of Marketing, vol. 57, no. 3, Emerald, 2023, pp. 834–57, doi:10.1108/ejm-11-2021-0914.
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2023 | Conference Paper | LibreCat-ID: 47972
Gutt, Jana Kim, et al. “Oh My Goodness: Investigating the Goodness of Performance Appraisal Formats Between and Within Teams.” Academy of Management Proceedings, 2023, doi:https://doi.org/10.5465/AMPROC.2023.214bp.
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2023 | Conference Paper | LibreCat-ID: 51209
Hanselle, Jonas Manuel, et al. “Comparing Humans and Algorithms in Feature Ranking: A Case-Study in the Medical Domain.” LWDA’23: Learning, Knowledge, Data, Analysis. , edited by M Leyer and J Wichmann, 2023.
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2023 | Journal Article | LibreCat-ID: 45720
Steinhoff, Lena, et al. “Customer Engagement in International Markets.” Journal of International Marketing, vol. 31, no. 1, 2023, pp. 1–31, doi:10.1177/1069031X221099211.
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2022 | Dissertation | LibreCat-ID: 30201
Fanasch, Patrizia. Governance and Reputation in the Market for Experience Goods. 2022, doi:10.17619/UNIPB/1-1292 .
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2022 | Journal Article | LibreCat-ID: 30341
Hoyer, Britta, and Dirk van Straaten. “Anonymity and Self-Expression in Online Rating Systems - An Experimental Analysis.” Journal of Behavioral and Experimental Economics, vol. 98, Elsevier BV, 2022, p. 101869, doi:10.1016/j.socec.2022.101869.
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2022 | Journal Article | LibreCat-ID: 32266
Hoppe, Julia Amelie, et al. “Perception of Society’s Trust in Care Robots by Public Opinion Leaders.” International Journal of Human–Computer Interaction, Informa UK Limited, 2022, pp. 1–17, doi:10.1080/10447318.2022.2081283.
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2022 | Journal Article | LibreCat-ID: 32267
Hoppe, Julia Amelie, et al. “Perception of Society’s Trust in Care Robots by Public Opinion Leaders.” International Journal of Human–Computer Interaction, Informa UK Limited, 2022, pp. 1–17, doi:10.1080/10447318.2022.2081283.
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2022 | Book Chapter | LibreCat-ID: 32272
Akkerman, Agnes, et al. “Losing What You Never Had.” Employment Relations as Networks, Routledge, 2022, doi:10.4324/9781003125730-10.
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2022 | Journal Article | LibreCat-ID: 34044
Hoffmann, Christin, and Kirsten Thommes. “Clear Roads and Dirty Air? Indirect Effects of Reduced Private Traffic Congestion on Emissions from Heavy Traffic.” Journal of Cleaner Production, 135053, Elsevier BV, 2022, doi:10.1016/j.jclepro.2022.135053.
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2022 | Journal Article | LibreCat-ID: 34045
Hoffmann, Christin, and Kirsten Thommes. “Clear Roads and Dirty Air? Indirect Effects of Reduced Private Traffic Congestion on Emissions from Heavy Traffic.” Journal of Cleaner Production, 135053, Elsevier BV, 2022, doi:10.1016/j.jclepro.2022.135053.
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2022 | Journal Article | LibreCat-ID: 32857
Gutt, Jana Kim, and Kirsten Thommes. “Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments.” Academy of Management Proceedings, vol. 2022, no. 1, Academy of Management, 2022, doi:10.5465/ambpp.2022.16394abstract.
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2022 | Journal Article | LibreCat-ID: 33692
Hoffmann, Christin, et al. “Who Has the Future in Mind? Gender, Time Perspectives, and pro-Environmental Behaviour.” Environmental Research Letters, vol. 17, no. 10, 104026, IOP Publishing, 2022, doi:10.1088/1748-9326/ac9296.
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2022 | Journal Article | LibreCat-ID: 34046
Hoffmann, Christin, and Kirsten Thommes. “Seizing the Opportunity for Automation—How Traffic Density Determines Truck Drivers’ Use of Cruise Control.” IEEE Transactions on Human-Machine Systems, Institute of Electrical and Electronics Engineers (IEEE), 2022, pp. 1–11, doi:10.1109/thms.2022.3212335.
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2022 | Journal Article | LibreCat-ID: 42782
Radermacher, Katharina, and Enja Marie Herdejürgen. “Erkenntnisse aus Arbeitgeberbewertungen – Potenzial von Atmosphäre und Arbeitsplätzen. .” PERSONALquarterly, no. 1/2022, 2022, pp. 24–33.
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2022 | Journal Article | LibreCat-ID: 34281 | OA
Auer, Thorsten Fabian, et al. “Long‐term Effects of Institutional Conditions on Perceived Corruption – A Study on Organizational Imprinting in Post‐communist Countries.” Business Ethics, the Environment & Responsibility, vol. 32, no. 2, Wiley, 2022, pp. 478–97, doi:10.1111/beer.12506.
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2022 | Journal Article | LibreCat-ID: 44529 | OA
Auer, Thorsten Fabian. “Die Wirksamkeit von Lernzielen für Studienleistungen – eine experimentelle Studie.” die hochschullehre, vol. 8, no. 1, 2022, pp. 662–75, doi:http://doi.org/10.3278/HSL2248W.
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2022 | Conference Paper | LibreCat-ID: 33957
Deppe, Sahar, et al. AI-Based Assistance System for Manufacturing. 2022, doi:10.1109/ETFA52439.2022.9921520.
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2022 | Conference Paper | LibreCat-ID: 34282
Deppe, Sahar, et al. “AI-Based Assistance System for Manufacturing.” 2022 IEEE 27th International Conference on Emerging Technologies and Factory Automation (ETFA), IEEE, 2022, doi:10.1109/etfa52439.2022.9921520.
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2022 | Book Chapter | LibreCat-ID: 34466
Papenkordt, Jörg, and Kirsten Thommes. “Determinants of Trust in Smart Technologies.” Human-Technology Interaction, Springer International Publishing, 2022, doi:10.1007/978-3-030-99235-4_13.
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2022 | Special Issue | LibreCat-ID: 49215
Radermacher, Katharina, and Enja Herdejürgen, editors. “Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft.” Studie Industrieverband Büro und Arbeitswelt e. V. (IBA). , Industrieverband Büro und Arbeitswelt e. V. , 2022.
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2022 | Journal Article | LibreCat-ID: 34154 | OA
Auer, Thorsten Fabian, et al. “Same Different but Not Same Same: Ethnic Discrimination in Application Procedures in the German Public Sector.” Empirical Economics Letters, vol. 21, no. 7, 2022, pp. 47–55.
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2022 | Journal Article | LibreCat-ID: 32397
Auer, Thorsten Fabian, et al. “Betriebliche Gesundheitsförderung: Ein leeres Versprechen?” Public Health Forum, vol. 30, no. 3, Walter De Gruyter GmbH, 2022, pp. 214–16, doi:10.1515/pubhef-2022-0069.
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2022 | Journal Article | LibreCat-ID: 42776
Schneider, Martin, et al. “Identification of Human and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set Qualitative Comparative Analysis.” Proceedings of the Design Society, vol. 2, Cambridge University Press (CUP), 2022, pp. 791–800, doi:10.1017/pds.2022.81.
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2022 | Report | LibreCat-ID: 45668
Papenkordt, Jörg, et al. Künstliche Intelligenz in Der Industriellen Arbeitswelt. Kompetenzzentrum Arbeitswelt.Plus, 2022, doi:10.55594/tmao3234.
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2022 | Journal Article | LibreCat-ID: 44637
Hoppe, Julia Amelie, et al. “When Do Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.” Computers in Human Behavior Reports, vol. 9, 100258, Elsevier BV, 2022, doi:10.1016/j.chbr.2022.100258.
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2022 | Journal Article | LibreCat-ID: 34191
Knorr, Karin, and Franziska Hein-Pensel. “Since Albert and Whetten: The Dissemination of Albert and Whetten’s Conceptualization of Organizational Identity.” Management Review Quarterly, Springer Science and Business Media LLC, 2022, doi:10.1007/s11301-022-00311-7.
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2022 | Journal Article | LibreCat-ID: 34295
Hoppe, Julia Amelie, et al. “When Do Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.” Computers in Human Behavior Reports, 100258, Elsevier BV, 2022, doi:10.1016/j.chbr.2022.100258.
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2022 | Journal Article | LibreCat-ID: 44636
Hoppe, Julia A., et al. “When Do Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.” Computers in Human Behavior Reports, vol. 9, 100258, Elsevier BV, 2022, doi:10.1016/j.chbr.2022.100258.
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2022 | Journal Article | LibreCat-ID: 32273
Hoppe, Julia Amelie, et al. “Perception of Society’s Trust in Care Robots by Public Opinion Leaders.” International Journal of Human–Computer Interaction, Informa UK Limited, 2022, pp. 1–17, doi:10.1080/10447318.2022.2081283.
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2022 | Journal Article | LibreCat-ID: 34473 | OA
Schnedler, Wendelin. “The Broken Chain: Evidence against Emotionally Driven Upstream Indirect Reciprocity.” Games and Economic Behavior, vol. 136, Elsevier BV, 2022, pp. 542–58, doi:10.1016/j.geb.2022.10.008.
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2022 | Journal Article | LibreCat-ID: 45721
Steinhoff, Lena, et al. “Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services.” Journal of Service Management Research, vol. 6, no. 1, 2022, pp. 2–27, doi: 10.5771/2511-8676-2022-1-2.
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2022 | Conference Paper | LibreCat-ID: 45737
Alberternst, B., et al. “Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support.” 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2022.
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2022 | Conference Paper | LibreCat-ID: 45739
Garnefeld, I., et al. “How Do I Tell Them? Analyzing Companies’ Provision of Rejection Reasons in Product Testing Programs.” 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas, 2022.
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2022 | Conference Paper | LibreCat-ID: 45738
Becker, M., et al. “The Role of Self-Rewarding Behavior in Cashback Loyalty Programs.” Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest., 2022.
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2022 | Journal Article | LibreCat-ID: 51210
Tuisku, Outi, et al. “Assistant Nurses and Orientation to Care Robot Use in Three European Countries.” Behaviour & Information Technology, vol. 42, no. 6, Informa UK Limited, 2022, pp. 758–74, doi:10.1080/0144929x.2022.2042736.
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2022 | Journal Article | LibreCat-ID: 46662
Akalan, R., et al. “Strategic Emphasis on Service-Based Business Models during the Corona Crisis: Are Customer Solutions a Curse or Blessing for Manufacturing Firms?” Journal of Service Management Research, vol. 6, no. 1, 2022, pp. 47–63.
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2022 | Journal Article | LibreCat-ID: 46668
Eggert, A., et al. “Digital Technology Usage as a Driver of Servitization Paths in Manufacturing Industries.” EMAC Annual Conference, Budapest, Hungary, 2022.
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2022 | Conference Paper | LibreCat-ID: 46669
Kessing, K., et al. “Should Manufacturers Publish Online Reviews in Their Own Online Shops?” EMAC Annual Conference, Budapest, Hungary, 2022.
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2022 | Journal Article | LibreCat-ID: 46661
Akalan, R., et al. “Servitization in the Manufacturing Industry: Where Do We Stand? Where Do We Come From?” Journal of Service Management Research, vol. 6, no. 3, 2022, pp. 204–13.
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2022 | Journal Article | LibreCat-ID: 46634
Alavi, Sascha, et al. “The Ambivalent Role of Monetary Sales Incentives in Service Innovation Selling.” Journal of Product Innovation Management, vol. 39, no. 3, Wiley, 2022, pp. 445–63, doi:10.1111/jpim.12600.
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2022 | Journal Article | LibreCat-ID: 56160
Radermacher, Katharina, and Enja Marie Herdejürgen. “ Erkenntnisse von Arbeitgeberbewertungen: Potenzial von Atmosphäre und Arbeitsplätzen.” PERSONALquarterly, vol. 74, no. 1, 2022, pp. 24–33.
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2022 | Report | LibreCat-ID: 56163
Radermacher, Katharina, and Enja Marie Herdejürgen. Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft. Industrieverband Büro und Arbeitswelt e.V. (IBA), 2022.
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2022 | Journal Article | LibreCat-ID: 44638
Hoppe, Julia Amelie, et al. “When Do Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.” Computers in Human Behavior Reports, vol. 9, 100258, Elsevier BV, 2022, doi:10.1016/j.chbr.2022.100258.
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2022 | Journal Article | LibreCat-ID: 46660
Böhm, Eva, et al. “Exploring the Customer Journey of Voice Commerce: A Research Agenda.” SMR - Journal of Service Management Research, vol. 6, no. 4, 2022, pp. 216–31.
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2022 | Conference Paper | LibreCat-ID: 34283
Gutt, Jana Kim, and Kirsten Thommes. “Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments.” Academy of Management Proceedings, 2022, doi:https://doi.org/10.5465/AMBPP.2022.16394abstract.
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2021 | Dissertation | LibreCat-ID: 24886
van Straaten, Dirk. Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics. 2021, doi:10.17619/UNIPB/1-1189 .
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2021 | Book Chapter | LibreCat-ID: 24371
Krebs, Benjamin, and Marius Claus Wehner. “The Relationship between Talent Management and Individual and Organizational Performance.” The Routledge Companion to Talent Management, edited by Ibraiz Tarique, Routledge, 2021, pp. 539–55.
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2021 | Book Chapter | LibreCat-ID: 24375
Wach, Bernhard, et al. “HR-Manager Als Intrapreneure.” HR-Trends 2021, edited by K. Schwuchow and J. Gutmann, Haufe-Lexware, 2021.
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2021 | Journal Article | LibreCat-ID: 24456 | OA
Rohlfing, Katharina J., et al. “Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems.” IEEE Transactions on Cognitive and Developmental Systems, vol. 13, no. 3, 2021, pp. 717–28, doi:10.1109/tcds.2020.3044366.
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2021 | Journal Article | LibreCat-ID: 45724
Henderson, C. M., et al. “Customer Inertia Marketing.” Journal of the Academy of Marketing Science, vol. 49, no. 2, 2021, pp. 350–73, doi:http://dx.doi.org/10.1007/s11747-020-00744-0.
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2021 | Journal Article | LibreCat-ID: 45725
Kim, J. J., et al. “An Emerging Theory of Loyalty Program Dynamics.” Journal of the Academy of Marketing Science, vol. 49, no. 1, 2021, pp. 71–95, doi:10.1007/s11747-020-00719-1.
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2021 | Journal Article | LibreCat-ID: 45722
Steinhoff, Lena, and R. W. Palmatier. “Commentary: Opportunities and Challenges of Technology in Relationship Marketing.” Australasian Marketing Journal, vol. 29, no. 2, 2021, pp. 111–17, doi:https://doi.org/10.1016/j.ausmj.2020.07.003.
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2021 | Journal Article | LibreCat-ID: 45723
Steinhoff, Lena, and M. M. Zondag. “Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages.” Journal of Business Research, vol. 129, 2021, pp. 70–82, doi:10.1016/j.jbusres.2021.02.016.
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2021 | Conference Paper | LibreCat-ID: 45741
Alberternst, B., et al. “Consumer Solidarity: A Social-System Perspective on the Glue That Holds Society Together.” 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2021.
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2021 | Conference Paper | LibreCat-ID: 45740
Alberternst, B., et al. “Understanding and Measuring Consumer Solidarity as a Collective Bond.” Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.
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2021 | Journal Article | LibreCat-ID: 17860
Beverungen, Daniel, et al. “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers.” Journal of Service Management, vol. 32, no. 4, Emerald Insight, 2021, pp. 507–32, doi:10.1108/JOSM-03-2020-0066.
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2021 | Journal Article | LibreCat-ID: 21289
Kaimann, Daniel, et al. “‘I Will Survive’: Online Streaming and the Chart Survival of Music Tracks.” Managerial and Decision Economics, vol. 42, no. 1, 2021, pp. 3–20, doi:10.1002/mde.3226.
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2021 | Conference Paper | LibreCat-ID: 46670
Harrmann, L., et al. “Exploring the Paths towards Service Growth in Manufacturing Companies.” 2021 AMA Winter Academic Conference, 2021.
LibreCat
 

2021 | Journal Article | LibreCat-ID: 41338
Salonen, Anna, et al. “Engaging a Product-Focused Sales Force in Solution Selling: Interplay of Individual- and Organizational-Level Conditions.” Journal of the Academy of Marketing Science, vol. 49, no. 1, Springer Science and Business Media LLC, 2021, pp. 139–63, doi:10.1007/s11747-020-00729-z.
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2021 | Journal Article | LibreCat-ID: 41337
Garnefeld, Ina, et al. “Online Reviews Generated through Product Testing: Can More Favorable Reviews Be Enticed with Free Products?” Journal of the Academy of Marketing Science, vol. 49, no. 4, Springer Science and Business Media LLC, 2021, pp. 703–22, doi:10.1007/s11747-021-00770-6.
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2021 | Journal Article | LibreCat-ID: 46635
Schaefers, Tobias, et al. “Outcome-Based Contracting from the Customers’ Perspective: A Means-End Chain Analytical Exploration.” Industrial Marketing Management, vol. 93, Elsevier BV, 2021, pp. 466–81, doi:10.1016/j.indmarman.2020.06.002.
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2020 | Conference Paper | LibreCat-ID: 24373
Krebs, Benjamin. “Antecedents and Performance Consequences of High-Potential Scheme Use.” Academy of Management Proceedings, vol. 1, no. 21233, 2020.
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2020 | Journal Article | LibreCat-ID: 21126
Pekkarinen, Satu, et al. “Care Robots in Society: Knowledge and Orientation Needs.” Gerontechnology, 2020, doi:10.4017/gt.2020.19.s.69664.
LibreCat | DOI
 

2020 | Journal Article | LibreCat-ID: 21127
Johansson-Pajala, Rose-Marie, et al. “The Need for Care Robot Orientation in Elder Care Services.” Gerontechnology, 2020, doi:10.4017/gt.2020.19.s.69574.
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2020 | Journal Article | LibreCat-ID: 21287
Kaimann, Daniel. “Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets.” Sustainability, vol. 12, no. 15, 6185, 2020, doi:10.3390/su12156185.
LibreCat | DOI
 

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