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706 Publications
2018 | Journal Article | LibreCat-ID: 4833
@article{Steinhoff_Witte_Eggert_2018, title={Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty: The Contingency Role of Service Category Involvement}, number={2}, journal={SMR-Journal of Service Management Research}, author={Steinhoff, Lena and Witte, Carina and Eggert, Andreas}, year={2018}, pages={22--35} }
LibreCat
2018 | Journal Article | LibreCat-ID: 4834
@article{Eggert_Ulaga_Frow_Payne_2018, title={Conceptualizing and communicating value in business markets: From value in exchange to value in use}, journal={Industrial Marketing Management}, author={Eggert, Andreas and Ulaga, Wolfgang and Frow, Pennie and Payne, Adrian}, year={2018}, pages={80--90} }
LibreCat
2018 | Conference Paper | LibreCat-ID: 4952
@inproceedings{Purrmann_Wünderlich, title={Managing Collaborative Consumption Platforms: Successfully Fostering the Co-Creation of Value Between Service Customers and Peer Providers}, booktitle={Proceedings of the 2018 Frontiers in Service Conference}, author={Purrmann, Maren and Wünderlich, Nancy} }
LibreCat
2018 | Journal Article | LibreCat-ID: 4965
@article{Grund_Harbring_Thommes_2018, title={Group (Re-) formation in public good games: The tale of the bad apple?}, journal={Journal of Economic Behavior \& Organization}, author={Grund, Christian and Harbring, Christine and Thommes, Kirsten}, year={2018}, pages={306--319} }
LibreCat
2018 | Journal Article | LibreCat-ID: 4990
@article{Thommes_Akkerman_2018, title={Clean up your network: how a strike changed the social networks of a working team}, number={1/2}, journal={Team Performance Management: An International Journal}, author={Thommes, Kirsten and Akkerman, Agnes}, year={2018}, pages={43--63} }
LibreCat
2018 | Journal Article | LibreCat-ID: 8537
@article{Oertel_Thommes_2018, title={History as a source of organizational identity creation}, volume={39}, DOI={10.1177/0170840618800112}, number={12}, journal={Organization Studies}, author={Oertel, Simon and Thommes, Kirsten}, year={2018}, pages={1709–1731} }
LibreCat
| DOI
2018 | Journal Article | LibreCat-ID: 5001
@article{Garnefeld_Boehm_Klimke_Oestreich_2018, title={I thought it was over, but now it is back: customer reactions to ex post time extensions of sales promotions}, volume={46}, number={6}, journal={Journal of the Academy of Marketing Science}, author={Garnefeld, Ina and Boehm, Eva and Klimke, Lena and Oestreich, Andrea}, year={2018}, pages={1133--1147} }
LibreCat
2018 | Journal Article | LibreCat-ID: 5434 | 
@article{Li_Dau_Kabst_2018, title={The more the merrier? Immigrant share and entrepreneurial activities. }, journal={Entrepreneurship Theory and Practice. }, author={Li, C and Dau, L A and Kabst, Rüdiger}, year={2018} }
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2018 | Journal Article | LibreCat-ID: 5435 |
@article{Li_Brodbeck_Shenkar_Ponzi_Fischer_2018, title={Embracing the foreign: Cultural attractiveness and international strategy.}, journal={Strategic Management Journal.}, author={Li, C and Brodbeck, F C and Shenkar, O and Ponzi, L J and Fischer, J}, year={2018} }
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2018 | Journal Article | LibreCat-ID: 5439
@article{Schneid_Isidor_Steinmetz_Kabst_2018, title={Age Diversity and team outcomes: A quantitative review. }, journal={Journal of Managerial Psychology.}, author={Schneid, M and Isidor, R and Steinmetz, Holger and Kabst, Rüdiger}, year={2018} }
LibreCat
2018 | Journal Article | LibreCat-ID: 5441
@article{Isidor_Schwens_Hornung_Kabst_2018, title={The Impact of Structural and Attitudinal Antecedents on the Instability of International Joint Ventures: The Mediating Role of Asymmetrical Changes in Commitment.}, journal={International Business Review (IBR).}, author={Isidor, R and Schwens, C and Hornung, F and Kabst, Rüdiger}, year={2018} }
LibreCat
2018 | Journal Article | LibreCat-ID: 5448
@article{Klonek_Isidor_Kauffeld_2018, title={Different Stages of Entrepreneurship: Lessons From the Transtheoretical Model of Change. }, journal={Journal of Change Management.}, author={Klonek, F and Isidor, R and Kauffeld, S}, year={2018} }
LibreCat
2018 | Journal Article | LibreCat-ID: 5450
@article{Schneid_Isidor_Schwens_Kabst_Weber_2018, title={Der Einfluss bio-demographischer und fachlicher Diversität auf die Leistung von Teams: Eine Metaanalyse.}, journal={Die Betriebswirtschaft.}, author={Schneid, M and Isidor, R and Schwens, C and Kabst, Rüdiger and Weber, I}, year={2018} }
LibreCat
2018 | Conference Paper | LibreCat-ID: 5480
@article{Salonen_Terho_Boehm_Rajala_Virtanen_2018, series={ISBM 2018 Academic Conference}, title={Engaging a product-oriented salesforce in solution sales}, author={Salonen, A and Terho, H and Boehm, E and Rajala, R and Virtanen, A}, year={2018}, collection={ISBM 2018 Academic Conference} }
LibreCat
2018 | Conference Paper | LibreCat-ID: 5481
@article{Salonen_Terho_Boehm_Rajala_Virtanen_2018, series={47rd European Marketing Academy (EMAC) Annual Conference}, title={How to transform a product-focused salesforce to solution sales?}, author={Salonen, A and Terho, H and Boehm, E and Rajala, R and Virtanen, A}, year={2018}, collection={47rd European Marketing Academy (EMAC) Annual Conference} }
LibreCat
2018 | Journal Article | LibreCat-ID: 1063
@article{Stroh-Maraun_Kaimann_Cox_2018, title={More than skills: A novel matching proposal for multiplayer video games}, volume={25}, DOI={10.1016/j.entcom.2017.12.002}, journal={Entertainment Computing}, publisher={Elsevier}, author={Stroh-Maraun, Nadja and Kaimann, Daniel and Cox, Joe}, year={2018}, pages={26–36} }
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| DOI
2018 | Journal Article | LibreCat-ID: 1173
@article{Kaimann_Stroh-Maraun_Cox_2018, title={A Duration Model Analysis of Consumer Preferences and Determinants of Video Game Consumption}, volume={17}, DOI={10.1002/cb.1711}, number={3}, journal={Journal of Consumer Behaviour}, publisher={Wiley Online Library}, author={Kaimann, Daniel and Stroh-Maraun, Nadja and Cox, Joe}, year={2018}, pages={290–301} }
LibreCat
| Files available
| DOI
2018 | Book Chapter | LibreCat-ID: 15270
@inbook{Weber_Vogt_Eberz-Weber_Steinmetz_Wagner_Walther_Weber_Kabst_2018, title={Participatory Budgeting: Findings From Germany}, DOI={10.4018/978-1-5225-7669-3.ch054}, booktitle={Civic Engagement and Politics: Concepts, Methodologies, Tools, and Applications}, author={Weber, Henriette I. and Vogt, Sebastian and Eberz-Weber, Lisa-Marie and Steinmetz, Holger and Wagner, Sascha A. and Walther, Falko and Weber, Patrick and Kabst, Rüdiger}, year={2018} }
LibreCat
| DOI
2018 | Journal Article | LibreCat-ID: 1031
@article{Kaimann_Stroh-Maraun_Cox_2018, title={Variety in the video game industry: An empirical study of the Wundt curve}, volume={39}, DOI={10.1002/mde.2909}, number={3}, journal={Managerial and Decision Economics}, publisher={Wiley-Blackwell}, author={Kaimann, Daniel and Stroh-Maraun, Nadja and Cox, Joe}, year={2018}, pages={354–362} }
LibreCat
| Files available
| DOI
2018 | Conference Paper | LibreCat-ID: 46678
@inproceedings{Henkelmann_Böhm_Cramer_Eggert_2018, title={The bright and dark side of service quality signals: A contingency perspective}, booktitle={2018 AMA Winter Academic Conference, New Orleans, FL}, author={Henkelmann, S. and Böhm, Eva and Cramer, C. and Eggert, A.}, year={2018} }
LibreCat
2018 | Conference Paper | LibreCat-ID: 46677
@inproceedings{Salonen_Terho_Böhm_Rajala_Virtanen_2018, title={How to transform a product-focused salesforce to solution sales?}, booktitle={47rd EMAC Annual Conference, Glasgow, UK}, author={Salonen, A. and Terho, H. and Böhm, Eva and Rajala, R. and Virtanen, A.}, year={2018} }
LibreCat
2018 | Conference Paper | LibreCat-ID: 46676
@inproceedings{Salonen_Terho_Böhm_Rajala_Virtanen_2018, title={Engaging a product-oriented salesforce in solution sales}, booktitle={ISBM 2018 Academic Conference, Cambridge, MA}, author={Salonen, A. and Terho, H. and Böhm, Eva and Rajala, R. and Virtanen, A.}, year={2018} }
LibreCat
2018 | Journal Article | LibreCat-ID: 41340
@article{Garnefeld_Böhm_Klimke_Oestreich_2018, title={I thought it was over, but now it is back: customer reactions to ex post time extensions of sales promotions}, volume={46}, DOI={10.1007/s11747-018-0600-y}, number={6}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Garnefeld, Ina and Böhm, Eva and Klimke, Lena and Oestreich, Andrea}, year={2018}, pages={1133–1147} }
LibreCat
| DOI
2018 | Book Chapter | LibreCat-ID: 4946
@inbook{Eisele_Schneider_2018, title={ Personalwirtschaft}, booktitle={Handbuch Gestaltung digitaler und vernetzter Arbeitswelten}, author={Eisele, Simon and Schneider, Martin}, editor={Engels, Gregor and Maier, Gunter and Steffen, Eckhard}, year={2018}, pages={1–20} }
LibreCat
| Files available
2018 | Book Chapter | LibreCat-ID: 4928
@inbook{Schneider_2018, title={Digitalization of Production, Human Capital, and Organizational Capital}, DOI={https://doi.org/10.1007/978-3-319-63257-5_4}, booktitle={The Impact of Digitalization in the Workplace}, author={Schneider, Martin}, editor={Harteis, Christian}, year={2018}, pages={39--52} }
LibreCat
| DOI
2018 | Journal Article | LibreCat-ID: 45731
@article{Steinhoff_Witte_Eggert_2018, title={Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty: The Contingency Role of Service Category Involvement}, volume={2}, DOI={http://dx.doi.org/10.15358/2511-8676-2018-2-22}, number={2}, journal={Journal of Service Management Research}, author={Steinhoff, Lena and Witte, C. and Eggert, A.}, year={2018}, pages={22–35} }
LibreCat
| DOI
2018 | Conference Paper | LibreCat-ID: 45745
@inproceedings{Steinhoff_Zondag_2018, title={Enhancing Loyalty Program Effectiveness by Engaging Members along the Customer Journey}, booktitle={2018 Winter AMA Conference Proceedings, New Orleans}, author={Steinhoff, Lena and Zondag, M.}, year={2018} }
LibreCat
2018 | Conference Paper | LibreCat-ID: 45744
@inproceedings{Eggert_Steinhoff_Witte_2018, title={Are Gift Purchases an Effective Driver of Customer Loyalty?}, booktitle={2018 Winter AMA Conference Proceedings, New Orleans}, author={Eggert, A. and Steinhoff, Lena and Witte, C.}, year={2018} }
LibreCat
2017 | Journal Article | LibreCat-ID: 24378
@article{Krebs_Wehner_Kabst_2017, title={Wer hat hier das Sagen?}, volume={2}, journal={Personalmagazin}, author={Krebs, Benjamin and Wehner, Marius and Kabst, Rüdiger}, year={2017}, pages={20–23} }
LibreCat
2017 | Journal Article | LibreCat-ID: 24379
@article{Krebs_Wehner_Kabst_2017, title={Nordeuropa hat´s nicht nötig}, volume={2}, journal={Personalmagazin}, author={Krebs, Benjamin and Wehner, Marius and Kabst, Rüdiger}, year={2017}, pages={24–25} }
LibreCat
2017 | Journal Article | LibreCat-ID: 24380
@article{Rauterberg_Krebs_2017, title={Cranet Survey 2015/2016 - Stand der HR-Digitalisierung.}, volume={5}, journal={Personalführung}, author={Rauterberg, Hannah and Krebs, Benjamin}, year={2017}, pages={28–33} }
LibreCat
2017 | Journal Article | LibreCat-ID: 3307
@article{Frick_Kaimann_2017, title={The impact of customer reviews and advertisement efforts on the performance of experience goods in electronic markets}, volume={24}, DOI={10.1080/13504851.2016.1270399}, number={17}, journal={Applied Economics Letters}, publisher={Taylor & Francis}, author={Frick, Bernd and Kaimann, Daniel}, year={2017}, pages={1237–1240} }
LibreCat
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| DOI
2017 | Conference Paper | LibreCat-ID: 3537
@inproceedings{Rötzmeier-Keuper_Wünderlich_2017, title={How to Handle Dilemmas in Triadic Service Relationships – An Exploratory Study.}, booktitle={Proceedings of the 2017 Frontiers in Service Conference}, author={Rötzmeier-Keuper, Julia and Wünderlich, Nancy}, year={2017} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 115
@inproceedings{Jakobs_Krämer_van Straaten_Lettmann_2017, title={Certification Matters for Service Markets}, booktitle={The Ninth International Conferences on Advanced Service Computing (SERVICE COMPUTATION)}, author={Jakobs, Marie-Christine and Krämer, Julia and van Straaten, Dirk and Lettmann, Theodor}, editor={Marcelo De Barros, Janusz Klink,Tadeus Uhl, Thomas PrinzEditor}, year={2017}, pages={7–12} }
LibreCat
| Files available
2017 | Book Chapter | LibreCat-ID: 21130
@inbook{Thommes_2017, place={Berlin, Boston}, edition={2}, title={Managementpraktiken in KMU}, DOI={10.1515/9783110517163-015}, booktitle={Controlling für kleine und mittlere Unternehmen}, publisher={De Gruyter}, author={Thommes, Kirsten}, editor={Müller, DavidEditor}, year={2017}, pages={367–392} }
LibreCat
| DOI
2017 | Conference Paper | LibreCat-ID: 20493
@inproceedings{Krebs_2017, title={Talent management and workforce performance: The too-much-potential-talent-effect. }, author={Krebs, Benjamin Philipp}, year={2017} }
LibreCat
2017 | Dissertation | LibreCat-ID: 4674
@book{Rose_2017, title={The Performance of Individuals, Teams, and Organizations: Empirical Evidence from the Field}, publisher={Universität Paderborn}, author={Rose, Anica}, year={2017} }
LibreCat
| Files available
2017 | Journal Article | LibreCat-ID: 4836
@article{Terho_Eggert_Ulaga_Haas_Boehm_2017, title={Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action}, journal={Industrial Marketing Management}, author={Terho, Harri and Eggert, Andreas and Ulaga, Wolfgang and Haas, Alexander and Boehm, Eva}, year={2017}, pages={42--55} }
LibreCat
2017 | Journal Article | LibreCat-ID: 4837
@article{Payne_Frow_Eggert_2017, title={The customer value proposition: evolution, development, and application in marketing}, number={4}, journal={Journal of the Academy of Marketing Science}, author={Payne, Adrian and Frow, Pennie and Eggert, Andreas}, year={2017}, pages={467--489} }
LibreCat
2017 | Journal Article | LibreCat-ID: 4838
@article{Eggert_Boehm_Cramer_2017, title={Business service outsourcing in manufacturing firms: an event study}, number={3}, journal={Journal of Service Management}, author={Eggert, Andreas and Boehm, Eva and Cramer, Christina}, year={2017}, pages={476--498} }
LibreCat
2017 | Journal Article | LibreCat-ID: 4840
@article{Boehm_Eggert_Thiesbrummel_2017, title={Service transition: A viable option for manufacturing companies with deteriorating financial performance?}, journal={Industrial Marketing Management}, author={Boehm, Eva and Eggert, Andreas and Thiesbrummel, Christoph}, year={2017}, pages={101--111} }
LibreCat
2017 | Book (Editor) | LibreCat-ID: 4908
@book{Helm_Günter_Eggert_2017, place={Wiesbaden}, title={Kundenwert}, DOI={10.1007/978-3-658-10920-2}, publisher={Springer Fachmedien Wiesbaden}, year={2017} }
LibreCat
| DOI
2017 | Journal Article | LibreCat-ID: 4933
@article{Wangenheim_Wünderlich_Schumann_2017, title={Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts}, number={79}, journal={Journal of Business Research}, publisher={Elsevier}, author={Wangenheim, Florian v and Wünderlich, Nancy V and Schumann, Jan H}, year={2017}, pages={181--188} }
LibreCat
2017 | Book Chapter | LibreCat-ID: 4941
@inbook{Eggert_2017, place={Wiesbaden}, title={Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration}, DOI={10.1007/978-3-658-10920-2_2}, booktitle={Kundenwert}, publisher={Springer Fachmedien Wiesbaden}, author={Eggert, Andreas}, year={2017}, pages={37–51} }
LibreCat
| DOI
2017 | Book Chapter | LibreCat-ID: 4942
@inbook{Helm_Günter_Eggert_2017, place={Wiesbaden}, title={Kundenwert – eine Einführung in die theoretischen und praktischen Herausforderungen der Bewertung von Kundenbeziehungen}, DOI={10.1007/978-3-658-10920-2_1}, booktitle={Kundenwert}, publisher={Springer Fachmedien Wiesbaden}, author={Helm, Sabrina and Günter, Bernd and Eggert, Andreas}, year={2017}, pages={3–34} }
LibreCat
| DOI
2017 | Journal Article | LibreCat-ID: 4947
@article{Wangenheim_Wünderlich_Schumann_2017, title={Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts}, number={79}, journal={Journal of Business Research}, publisher={Elsevier}, author={Wangenheim, Florian v and Wünderlich, Nancy and Schumann, Jan H}, year={2017}, pages={181--188} }
LibreCat
2017 | Journal Article | LibreCat-ID: 4949
@article{Larivière_Bowen_Andreassen_Kunz_Sirianni_Voss_Wünderlich_De Keyser_2017, title={“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers}, number={79}, journal={Journal of Business Research}, publisher={Elsevier}, author={Larivière, Bart and Bowen, David and Andreassen, Tor W and Kunz, Werner and Sirianni, Nancy J and Voss, Chris and Wünderlich, Nancy and De Keyser, Arne}, year={2017}, pages={238--246} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 4955
@inproceedings{Wünderlich_Paluch_2017, title={A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents}, booktitle={Proceedings of the 38th International Conference on Information Systems (ICIS 2017)}, author={Wünderlich, Nancy and Paluch, Stefanie }, year={2017} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 4956
@inproceedings{Teßmer_Olsson_Gustafsson_Wünderlich_2017, title={How to Design Successful Gamification in Retail: The benefits and Pitfalls of Affordances}, booktitle={Proceedings of the 2017 Frontiers in Service Conference}, author={Teßmer, Isabel and Olsson, Marcus and Gustafsson, Anders and Wünderlich, Nancy}, year={2017} }
LibreCat
2017 | Journal Article | LibreCat-ID: 4966
@article{Grund_Thommes_2017, title={The Role of Contract Types for Employees’ Public Service Motivation}, number={4}, journal={Schmalenbach Business Review}, author={Grund, Christian and Thommes, Kirsten}, year={2017}, pages={377--398} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 4987
@inproceedings{Klabuhn_Thommes_2017, title={Age diversity and its effects on team performance}, number={1}, booktitle={Academy of Management Proceedings}, author={Klabuhn, Janny and Thommes, Kirsten}, year={2017}, pages={15119} }
LibreCat
2017 | Book Chapter | LibreCat-ID: 5005
@inbook{Garnefeld_Boehm_Feider_2017, title={Retourenmanagement zur Steigerung des Kundenwerts}, booktitle={Kundenwert}, author={Garnefeld, Ina and Boehm, Eva and Feider, Lena}, year={2017}, pages={599--624} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 5328
@inproceedings{Larivière_Bowen_Andreassen_Kunz_Sirianni_Voss_Wünderlich_De Keyser_2017, title={Service Encounter 2.0": An Investigation Into the Roles of Technology, Employees and Customers.}, booktitle={Proceedings of QUIS 2017}, author={Larivière, Bart and Bowen, David and Andreassen, Tor W and Kunz, Werner and Sirianni, Nancy J and Voss, Chris and Wünderlich, Nancy and De Keyser, Arne}, year={2017} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 5329
@inproceedings{Becker-Özcamlica_Teßmer_Wünderlich_2017, title={Do Companies Really Have to Emphasize the Triple Bottom Line? Analyzing the Effect of Competing Sustainable Market Orientations.}, booktitle={Proceedings of the 2017 Winter Marketing Educators’ Conference}, author={Becker-Özcamlica, Hürrem and Teßmer, Isabel and Wünderlich, Nancy}, year={2017} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 5479
@article{Eggert_Steinhoff_Witte_2017, series={2017 Winter AMA Proceedings}, title={The Loyalty Effect of Gift Purchases}, author={Eggert, Andreas and Steinhoff, Lena and Witte, Carina}, year={2017}, collection={2017 Winter AMA Proceedings} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 5482
@article{Garnefeld_Boehm_Feider_2017, series={2017 AMA Winter Marketing Educators’ Conference Proceedings}, title={Managing the Necessary Evil: Can Payment Methods Reduce Product Returns}, author={Garnefeld, I and Boehm, E and Feider, L}, year={2017}, collection={2017 AMA Winter Marketing Educators’ Conference Proceedings} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 5483
@article{Cramer_Boehm_Eggert_2017, series={2017 AMA Winter Marketing Educators’ Conference Proceedings}, title={Service Awards: Do They Help or Harm in Case of a Service Failure?}, author={Cramer, C and Boehm, E and Eggert, A}, year={2017}, collection={2017 AMA Winter Marketing Educators’ Conference Proceedings} }
LibreCat
2017 | Report | LibreCat-ID: 1057
@book{Sürücü_Mir Djawadi_Brangewitz_2017, title={Asymmetric Dominance Effect with Multiple Decoys for Low- and High-Variance Lotteries}, publisher={Universität Paderborn}, author={Sürücü, Oktay and Mir Djawadi, Behnud and Brangewitz, Sonja}, year={2017} }
LibreCat
| Files available
2017 | Journal Article | LibreCat-ID: 1062
@article{Frick_Gergaud_Winter_2017, title={The revenue potential of product differentiation: Empirical evidence fro the Croation restaurant industry}, volume={2}, DOI={10.3727/216929717X15046207899410}, number={4}, journal={Gastronomy and Tourism}, publisher={Cognizant Communication Corporation}, author={Frick, Bernd and Gergaud, Olivier and Winter, Petra}, year={2017}, pages={259-271(13)} }
LibreCat
| Files available
| DOI
2017 | Conference Paper | LibreCat-ID: 1095 |
@inproceedings{John_Feldotto_Hemsen_Klingsieck_Kundisch_Langendorf_2017, title={Towards a Lean Approach for Gamifying Education}, booktitle={Proceedings of the 25th European Conference on Information Systems (ECIS)}, author={John, Thomas and Feldotto, Matthias and Hemsen, Paul and Klingsieck, Katrin and Kundisch, Dennis and Langendorf, Mike}, year={2017}, pages={2970–2979} }
LibreCat
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2017 | Conference Paper | LibreCat-ID: 46679
@inproceedings{Garnefeld_Böhm_Feider_2017, title={Managing the necessary evil: Can payment methods reduce product returns (ausgezeichnet mit Best Paper Award)}, booktitle={2017 AMA Winter Academic Conference, Orlando, FL}, author={Garnefeld, I. and Böhm, Eva and Feider, L.}, year={2017} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 46680
@inproceedings{Cramer_Böhm_Eggert_2017, title={Service Awards: Do They Help or Harm in Case of a Service Failure?}, booktitle={2017 AMA Winter Academic Conference, Orlando, FL}, author={Cramer, C. and Böhm, Eva and Eggert, A.}, year={2017} }
LibreCat
2017 | Journal Article | LibreCat-ID: 46638
@article{Terho_Eggert_Ulaga_Haas_Böhm_2017, title={Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action}, volume={66}, DOI={10.1016/j.indmarman.2017.06.015}, journal={Industrial Marketing Management}, publisher={Elsevier BV}, author={Terho, Harri and Eggert, Andreas and Ulaga, Wolfgang and Haas, Alexander and Böhm, Eva}, year={2017}, pages={42–55} }
LibreCat
| DOI
2017 | Journal Article | LibreCat-ID: 46639
@article{Eggert_Böhm_Cramer_2017, title={Business service outsourcing in manufacturing firms: an event study}, volume={28}, DOI={10.1108/josm-11-2016-0306}, number={3}, journal={Journal of Service Management}, publisher={Emerald}, author={Eggert, Andreas and Böhm, Eva and Cramer, Christina}, year={2017}, pages={476–498} }
LibreCat
| DOI
2017 | Book (Editor) | LibreCat-ID: 4954
@book{Riach_Morbitzer_Koeberer_2017, title={Pick and Place. Englisch für Mechatronik/Lehr-/Arbeitsbuch (3rd edition)}, publisher={Klett Verlag}, year={2017} }
LibreCat
2017 | Journal Article | LibreCat-ID: 4932
@article{Schneider_Flore_2017, title={Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity}, DOI={10.1080/09585192.2017.1308413}, journal={The International Journal of Human Resource Management}, publisher={Informa UK Limited}, author={Schneider, Martin and Flore, Johanna}, year={2017}, pages={1–17} }
LibreCat
| DOI
2017 | Journal Article | LibreCat-ID: 4930
@article{Radermacher_Schneider_Iseke_Tebbe_2017, title={Signalling to young knowledge workers through architecture? A conjoint analysis}, number={1}, journal={German Journal of Human Resource Management}, author={Radermacher, Katharina and Schneider, Martin and Iseke, Anja and Tebbe, Tobias}, year={2017}, pages={71--93} }
LibreCat
2017 | Journal Article | LibreCat-ID: 4926
@article{Radermacher_Schneider_2017, title={Potenzial der Unternehmensarchitektur im Rahmen des Employer Branding. }, journal={PERSONALquaterly}, author={Radermacher, Katharina and Schneider, Martin}, year={2017}, pages={10–16} }
LibreCat
| Files available
2017 | Journal Article | LibreCat-ID: 4934
@article{Schneider_Flore_2017, title={Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. }, journal={PERSONALquaterly}, author={Schneider, Martin and Flore, Johanna}, year={2017}, pages={45–53} }
LibreCat
| Files available
2017 | Journal Article | LibreCat-ID: 4953
@article{Radermacher_Schneider_Iseke_Tebbe_2017, title={Signalling to young knowledge workers through architecture? A conjoint analysis}, number={1}, journal={German Journal of Human Resource Management}, author={Radermacher, Katharina and Schneider, Martin and Iseke, Anja and Tebbe, Tobias}, year={2017}, pages={71--93} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 45746
@inproceedings{Eggert_Steinhoff_Witte_2017, title={The Loyalty Effect of Gift Purchases}, booktitle={2017 Winter AMA Conference Proceedings, Orlando}, author={Eggert, A. and Steinhoff, Lena and Witte, C.}, year={2017} }
LibreCat
2016 | Bachelorsthesis | LibreCat-ID: 3308
@book{Breuer_2016, title={Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse}, publisher={Universität Paderborn}, author={Breuer, Robin }, year={2016} }
LibreCat
2016 | Mastersthesis | LibreCat-ID: 3311
@book{Amedick_2016, title={Informationsasymmetrien auf dem Spendenmarkt und Möglichkeiten ihrer Reduktion: Eine Prinzipal-Agenten-Perspektive von Online Spenden}, publisher={Universität Paderborn}, author={Amedick, Michaela}, year={2016} }
LibreCat
2016 | Journal Article | LibreCat-ID: 3318
@article{Melnikov_Hüllermeier_Kaimann_Frick_Gupta_2016, title={Pairwise versus Pointwise Ranking: A Case Study}, volume={25}, DOI={10.4467/20838476si.16.006.6187}, journal={Schedae Informaticae}, publisher={Uniwersytet Jagiellonski - Wydawnictwo Uniwersytetu Jagiellonskiego}, author={Melnikov, Vitalik and Hüllermeier, Eyke and Kaimann, Daniel and Frick, Bernd and Gupta, Pritha }, year={2016} }
LibreCat
| Files available
| DOI
2016 | Journal Article | LibreCat-ID: 5700
@article{Voss_Perks_Sousa_Witell_Wünderlich_2016, title={Reflections on Context in Service Research.}, volume={27}, number={1}, journal={Journal of Service Management}, publisher={Emerald Group Publishing Limited}, author={Voss, Chris and Perks, Helen and Sousa, Rui and Witell, Lars and Wünderlich, Nancy}, year={2016}, pages={30–36} }
LibreCat
2016 | Journal Article | LibreCat-ID: 5775
@article{Li_Peeters_2016, title={“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” }, journal={“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” }, publisher={PLoS ONE}, author={Li, Xinyu and Peeters, Ronald}, year={2016} }
LibreCat
| Files available
2016 | Journal Article | LibreCat-ID: 4839
@article{Steiner_Eggert_Ulaga_Backhaus_2016, title={Do customized service packages impede value capture in industrial markets?}, number={2}, journal={Journal of the Academy of marketing Science}, author={Steiner, Michael and Eggert, Andreas and Ulaga, Wolfgang and Backhaus, Klaus}, year={2016}, pages={151--165} }
LibreCat
2016 | Journal Article | LibreCat-ID: 4842
@article{Boehm_Backhaus_Eggert_Cummins_2016, title={Understanding outcome-based contracts: benefits and risks from the buyers’ and sellers’ perspective}, number={1–2}, journal={Journal of Strategic Contracting and Negotiation}, author={Boehm, Eva and Backhaus, Christof and Eggert, Andreas and Cummins, Tim}, year={2016}, pages={128--149} }
LibreCat
2016 | Journal Article | LibreCat-ID: 4843
@article{Steiner_Wiegand_Eggert_Backhaus_2016, title={Platform adoption in system markets: The roles of preference heterogeneity and consumer expectations}, number={2}, journal={International Journal of Research in Marketing}, author={Steiner, Michael and Wiegand, Nico and Eggert, Andreas and Backhaus, Klaus}, year={2016}, pages={276--296} }
LibreCat
2016 | Journal Article | LibreCat-ID: 4845
@article{Wagner_Eggert_2016, title={Co-management of purchasing and marketing: Why, when and how?}, journal={Industrial Marketing Management}, author={Wagner, Stephan M and Eggert, Andreas}, year={2016}, pages={27--36} }
LibreCat
2016 | Journal Article | LibreCat-ID: 4870
@article{Fahr_2016, title={Verantwortung macht Sinn: Corporate Social Responsibility}, journal={Personnel Quarterly Vol. 4}, author={Fahr, René}, year={2016} }
LibreCat
2016 | Journal Article | LibreCat-ID: 4951
@article{Paluch_Wünderlich_2016, title={Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.}, volume={69}, number={7}, journal={Journal of business Research}, publisher={Elsevier}, author={Paluch, Stefanie and Wünderlich, Nancy}, year={2016}, pages={2424--2431} }
LibreCat
2016 | Journal Article | LibreCat-ID: 4967
@article{Born_Akkerman_Thommes_2016, title={Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization}, journal={Social science research}, author={Born, Marieke and Akkerman, Agnes and Thommes, Kirsten}, year={2016}, pages={58--72} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 4988
@inproceedings{Thommes_Oertel_2016, title={Elements of Organizational Identity and the Role of a Firm’s History}, number={1}, booktitle={Academy of Management Proceedings}, author={Thommes, Kirsten and Oertel, Simon}, year={2016}, pages={13754} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 4989
@inproceedings{Thommes_2016, title={Entrepreneurial activity-The impact of childhood}, number={1}, booktitle={Academy of Management Proceedings}, author={Thommes, Kirsten}, year={2016}, pages={13740} }
LibreCat
2016 | Journal Article | LibreCat-ID: 7419
@article{Steinhoff_Palmatier_2016, title={Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects}, volume={44}, number={1}, journal={Journal of the Academy of Marketing Science}, author={Steinhoff, Lena and Palmatier, Robert W.}, year={2016}, pages={88–107} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 7673
@inproceedings{Cramer_Böhm_Eggert_2016, title={The Service Award Paradox}, booktitle={Proceedings of the 45th European Marketing Academy (EMAC) Conference}, author={Cramer, C and Böhm, E and Eggert, A}, year={2016} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 7675
@inproceedings{Cramer_Böhm_Eggert_2016, title={Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side}, booktitle={2016 AMA Winter Marketing Educators’ Conference Proceeding}, author={Cramer, C and Böhm, E and Eggert, A}, year={2016} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 7686
@inproceedings{Böhm_Backhaus_Eggert_Pitsis_2016, title={Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective}, booktitle={2016 AMA Winter Marketing Educators’ Conference Proceedings}, author={Böhm, E and Backhaus, C and Eggert, A and Pitsis, T}, year={2016} }
LibreCat
2016 | Journal Article | LibreCat-ID: 5151
@article{Oertel_Thommes_Walgenbach_2016, title={Shadows of the past: The effect of communist heritage on employee consultation}, volume={69}, number={3}, journal={ILR Review}, publisher={SAGE Publications Sage CA: Los Angeles, CA}, author={Oertel, Simon and Thommes, Kirsten and Walgenbach, Peter}, year={2016}, pages={683–713} }
LibreCat
2016 | Journal Article | LibreCat-ID: 5152
@article{Thommes_Oertel_Walgenbach_2016, title={Organizational Failure in the Aftermath of Institutional Upheaval}, volume={37}, number={8}, journal={Organization Studies}, author={Thommes, Kirsten and Oertel, Simon and Walgenbach, Peter}, year={2016}, pages={1067–1087} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 46684
@inproceedings{Böhm_Backhaus_Eggert_Pitsis_2016, title={Shedding light on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective}, booktitle={2016 AMA Winter Academic Conference, Las Vegas, NV}, author={Böhm, Eva and Backhaus, C. and Eggert, A. and Pitsis, T.}, year={2016} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 46683
@inproceedings{Cramer_Böhm_Eggert_2016, title={Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award)}, booktitle={2016 AMA Winter Academic Conference, Las Vegas, NV}, author={Cramer, C. and Böhm, Eva and Eggert, A.}, year={2016} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 46681
@inproceedings{Eggert_Böhm_Cramer_2016, title={Business Service Outsourcing in Manufacturing Firms: An Event Study}, booktitle={International Colloquium on Relationship Marketing (ICRM), Toulouse (nominiert für Best Paper Award)}, author={Eggert, A. and Böhm, Eva and Cramer, C.}, year={2016} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 46682
@inproceedings{Cramer_Böhm_Eggert_2016, title={The service award paradox}, booktitle={45rd EMAC Annual Conference, Oslo}, author={Cramer, C. and Böhm, Eva and Eggert, A.}, year={2016} }
LibreCat
2016 | Journal Article | LibreCat-ID: 46663
@article{Böhm_Backhaus_Eggert_Cummins_2016, title={Understanding outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective}, volume={3}, number={1–2}, journal={Journal of Strategic Contracting and Negotiation, (ausgezeichnet mit Best Paper Award)}, author={Böhm, Eva and Backhaus, C. and Eggert, A. and Cummins, T.}, year={2016}, pages={128–149} }
LibreCat
2016 | Book Chapter | LibreCat-ID: 46664
@inbook{Garnefeld_Böhm_Feider_2016, edition={2}, title={Retourenmanagement zur Steigerung des Kundenwerts}, booktitle={Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen}, author={Garnefeld, I. and Böhm, Eva and Feider, L.}, editor={Günther, B. and Helm, S. and Eggert, A.}, year={2016} }
LibreCat
2016 | Journal Article | LibreCat-ID: 46640
@article{Böhm_Eggert_Thiesbrummel_2016, title={Service transition: A viable option for manufacturing companies with deteriorating financial performance?}, volume={60}, DOI={10.1016/j.indmarman.2016.04.007}, number={1}, journal={Industrial Marketing Management}, publisher={Elsevier BV}, author={Böhm, Eva and Eggert, Andreas and Thiesbrummel, Christoph}, year={2016}, pages={101–111} }
LibreCat
| DOI
2016 | Journal Article | LibreCat-ID: 4929
@article{Backes-Gellner_Kluike_Pull_Schneider_Teuber_2016, title={Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK}, number={7}, journal={Journal of Business Economics}, author={Backes-Gellner, Uschi and Kluike, Marlies and Pull, Kerstin and Schneider, Martin and Teuber, Silvia}, year={2016}, pages={751--772} }
LibreCat
2016 | Journal Article | LibreCat-ID: 47990
@article{Alewell_Bähring_Thommes_2016, title={Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects}, volume={16}, DOI={10.1515/arbeit-2007-0404}, number={4}, journal={Arbeit}, publisher={Walter de Gruyter GmbH}, author={Alewell, Dorothea and Bähring, Katrin and Thommes, Kirsten}, year={2016}, pages={282–295} }
LibreCat
| DOI