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704 Publications


2012 | Journal Article | LibreCat-ID: 5518
R. Isidor, C. Schwens, R. Kabst, and F. Hornung, “Internationaler Joint Venture Erfolg: Eine Meta-Analyse.,” Zeitschrift für Betriebswirtschaft (ZfB)., vol. 82, no. 5, pp. 539–583, 2012.
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2012 | Journal Article | LibreCat-ID: 5519
H. Steinmetz, R. Isidor, and N. Bäuerle, “Testing the Circular Structure of Human Values: A Meta-Analytical Structural Equation Modelling Approach.,” Survey Research Methods, vol. 6, no. 1, pp. 61–75, 2012.
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2012 | Conference Paper | LibreCat-ID: 46698
I. Garnefeld, E. Münkhoff, and A. Bruns, “I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions,” presented at the 2012 AMA Summer Academic Conference, Chicago, IL, 2012.
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2012 | Conference Paper | LibreCat-ID: 46699
A. Eggert, E. Münkhoff, and C. Thiesbrummel, “Growing with industrial services – A configurational approach (ausgezeichnet mit Best Paper Award),” presented at the 2012 AMA Winter Academic Conference, St. Petersburg, FL, 2012.
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2012 | Conference Paper | LibreCat-ID: 45750
A. Eggert, I. Garnefeld, and L. Steinhoff, “The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs,” presented at the 2012 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2012.
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2012 | Conference Paper | LibreCat-ID: 45751
A. Eggert, I. Garnefeld, and L. Steinhoff, “Endowed Status in Hierarchical Loyalty Programs,” presented at the 2012 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2012.
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2011 | Conference Paper | LibreCat-ID: 7746
H. Terho, A. Haas, A. Eggert, and W. Ulaga, “‘It’s Almost Like Taking the Sales out of Selling’: Conceptualizing Value-Based Selling in Business Markets,” in 2011 AMA Summer Marketing Educators’ Proceedings, 2011.
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2011 | Conference Paper | LibreCat-ID: 7747
A. Eggert, E. Münkhoff, and C. Thiesbrummel, “Service orientation of manufacturing companies: A necessary or sufficient condition for firm profitability?,” in Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011.
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2011 | Conference Paper | LibreCat-ID: 7802
K. Doescher, J. Hogreve, and A. Eggert, “Embracing the complexity of recovery management in business-to-business relationships,” in Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011.
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2011 | Conference Paper | LibreCat-ID: 7803
I. Garnefeld, S. Helm, A. Eggert, and S. Tax, “All or Nothing at All – Referral Reward Programs, Customer Retention and Reward Size,” in Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011.
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2011 | Conference Paper | LibreCat-ID: 7804
E. Münkhoff, I. Garnefeld, and A. Bruns, “Time extension of sales promotions – How do customers react?,” in Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011.
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2011 | Conference Paper | LibreCat-ID: 7805
A. Eggert, J. Hogreve, W. Ulaga, and E. Münkhoff, “Assessing the long-term effect of industrial services on firm profitability: The moderating impact of product innovations,” in 2011 AMA Winter Marketing Educators’ Proceedings, 2011.
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2011 | Conference Paper | LibreCat-ID: 7806
A. Eggert, I. Garnefeld, and L. Steinhoff, “Identifying Valence as a Contingency Variable for the Primacy-Recency-Controversy,” in 2011 AMA Winter Marketing Educators’ Proceedings, 2011.
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2011 | Conference Paper | LibreCat-ID: 7807
G. Hunter, I. Garnefeld, and L. Steinhoff, “Can Retailers Improve Loyalty by Empowering Consumers?,” in 2011 AMA Winter Marketing Educators’ Conference Proceedings, 2011.
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2011 | Journal Article | LibreCat-ID: 5719
N. Wünderlich, J. H. Schumann, F. v Wangenheim, and H. H. Holzmüller, “Management und Marketing ferngesteuerter Dienstleistungen: Konzeptionelle Verortung, betriebswirtschaftliche Herausforderungen und künftige Forschungsaufgaben.,” Zeitschrift für Betriebswirtschaft, vol. 81, no. 9, pp. 977–1001, 2011.
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2011 | Misc | LibreCat-ID: 6104
M. C. Wehner, R. Kabst, and P. M. Kötter, Ausgewogener Prozess, vol. 63(4). 2011, pp. 22–24.
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2011 | Misc | LibreCat-ID: 6106
M. C. Wehner and R. Kabst, Bewerber wertschätzen, vol. 63(6). 2011, pp. 22–24.
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2011 | Misc | LibreCat-ID: 6107
R. Kabst, M. Meifert, and M. C. Wehner, Eine vergessene Disziplin, vol. 4. 2011, pp. 38–40.
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2011 | Misc | LibreCat-ID: 6108
R. Kabst, Editorial: Mitarbeiter führen: Ein alter Hut?, vol. 3. 2011.
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2011 | Book Chapter | LibreCat-ID: 6151
B. Maekelburger, C. Schwens, and R. Kabst, “SME International Mode Choice Over Time: Forging a Link Between the Uppsala Model and Transaction Cost Economics,” in Entrepreneurship in the Global Firm (Progress In International Business Research, Volume 6), 6th ed., A. Verbeke, A. T. Tavares-Lehmann, and R. Van Tulder, Eds. Emerald Group Publishing Ltd., 2011, pp. 21–49.
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2011 | Conference Paper | LibreCat-ID: 6282
R. Isidor, H. Steinmetz, and R. Kabst, “Beschäftigungsformen und OCB: der moderierende Einfluss von Arbeitszufriedenheit,” 2011.
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2011 | Conference Paper | LibreCat-ID: 6289
M. Schneid, R. Isidor, H. Steinmetz, R. Kabst, and H. Weber, “Der Einfluss bio-demographischer und aufgabenorientierter Diversität auf die Leistung von Teams: Eine Metaanalyse.,” 2011.
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2011 | Conference Paper | LibreCat-ID: 6292
M. Schneid, R. Isidor, H. Steinmetz, R. Kabst, and A. Diehl, “Age diversity and team outcomes: A quantitative review. ,” 2011.
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2011 | Conference Paper | LibreCat-ID: 6294
M. Baum, M. Schaefer, and R. Kabst, “Advertisement-Image congruity in the recruitment context,” 2011.
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2011 | Conference Paper | LibreCat-ID: 6295
M. C. Wehner, A. Giardini, and R. Kabst, “Applicant reactions to outsourcing of the recruitment: Does corporate image compensate for negative applicant reactions?,” 2011.
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2011 | Conference Paper | LibreCat-ID: 6296
M. C. Wehner, R. Kabst, M. Meifert, and L. M. Cunz, “Der Personalverantwortliche als „Strategic Architect“: Persönliche Einstellung oder subjektive Norm?,” 2011.
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2011 | Conference Paper | LibreCat-ID: 6297
F. Deutscher, C. Schwens, F. B. Zapkau, and R. Kabst, “Die komplementäre Wirkung von unternehmerischer Orientierung, Marktorientierung und Lernorientierung auf den Unternehmenserfolg junger Technologieunternehmen,” 2011.
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2011 | Conference Paper | LibreCat-ID: 6302
F. B. Zapkau, C. Schwens, H. Steinmetz, and R. Kabst, “Disentangling the Effect of Prior Entrepreneurial Exposure on Entrepreneurial Intention – An empirical Analysis based on the Theory of Planned Behavior,” 2011.
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2011 | Conference Paper | LibreCat-ID: 6304
B. Maekelburger, F. B. Zapkau, and R. Kabst, “The influence of entrepreneurial traits on the strategic orientation and new product success in high-technology firms,” 2011.
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2011 | Misc | LibreCat-ID: 6389
R. Kabst and M. C. Wehner, Methodology of the Cranet Survey - International Executive Report 2011, Cranfield. 2011.
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2011 | Journal Article | LibreCat-ID: 4855
I. Garnefeld, S. Helm, and A. Eggert, “Walk your talk: an experimental investigation of the relationship between word of mouth and communicators’ loyalty,” Journal of Service Research, no. 1, pp. 93--107, 2011.
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2011 | Journal Article | LibreCat-ID: 4856
A. Eggert, J. Hogreve, W. Ulaga, and E. Muenkhoff, “Industrial services, product innovations, and firm profitability: A multiple-group latent growth curve analysis,” Industrial Marketing Management, no. 5, pp. 661--670, 2011.
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2011 | Journal Article | LibreCat-ID: 4857
A. Eggert and M. Serdaroglu, “Exploring the Impact of Sales Technology on Salesperson Performance: A Task-Base d Approach,” Journal of Marketing Theory and Practice, no. 2, pp. 169--186, 2011.
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2011 | Journal Article | LibreCat-ID: 4881
R. Fahr and B. Irlenbusch, “Who follows the crowd—Groups or individuals?,” Journal of Economic Behavior \& Organization, no. 1, pp. 200--209, 2011.
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2011 | Journal Article | LibreCat-ID: 4882
R. Fahr, “Job design and job satisfaction—empirical evidence for Germany?,” management revue, pp. 28--46, 2011.
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2011 | Working Paper | LibreCat-ID: 4918
C. Hinerasky and R. Fahr, When the early bird catches the worm: The impact of training in retail. 2011.
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2011 | Book Chapter | LibreCat-ID: 4945
B. Ivens and A. Eggert, “Key Account Management,” in Handbuch Vertriebsmanagement, 2011.
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2011 | Journal Article | LibreCat-ID: 4972
D. Alewell, S. Hauff, K. Weiland, and K. Thommes, “HRM and the use of personnel services: an empirical analysis of German firms,” International journal of manpower, no. 4, pp. 394--409, 2011.
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2011 | Journal Article | LibreCat-ID: 4973
I. Braun, K. Pull, D. Alewell, S. Störmer, and K. Thommes, “HR outsourcing and service quality: theoretical framework and empirical evidence,” Personnel Review, vol. 40, no. 3, pp. 364--382, 2011.
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2011 | Journal Article | LibreCat-ID: 5520
S. Haun, H. Steinmetz, and C. Dormann, “Objective work-nonwork conflict: From incompatible demands to decreased work role performance. ,” Journal of Vocational Behavior., vol. 79, no. 2, pp. 578–587, 2011.
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2011 | Journal Article | LibreCat-ID: 5523
H. Steinmetz, Y. K. Park, and R. Kabst, “A Need-Based Approach to Organizational Commitment and Job Involvement: Cross-Cultural Evidence from Germany and South Korea.,” Journal of Managerial Psychology., vol. 26, no. 7, pp. 623–644, 2011.
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2011 | Journal Article | LibreCat-ID: 5524
M. Baum, C. Schwens, and R. Kabst, “A Typology of International New Ventures: Empirical Evidence from High Technology Industries.,” Journal of Small Business Management (JSBM)., vol. 49, no. 3, pp. 305–330, 2011.
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2011 | Journal Article | LibreCat-ID: 5525
B. Chae, J. B. Prince, J. Katz, and R. Kabst, “An Exploratory Cross-National Study of Information Sharing and Human Resource Information Systems. ,” Journal of Global Information Management., vol. 19, no. 4, pp. 18–44, 2011.
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2011 | Journal Article | LibreCat-ID: 5526
M. Baum and R. Kabst, “Arbeitgebermarkenaufbau durch informelle Hochschul-Personalmarketingmaßnahmen: Eine empirische Analyse im deutschen Mittelstand.,” Zeitschrift für Betriebswirtschaft (ZfB)., vol. 81, no. 3, pp. 327–349, 2011.
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2011 | Journal Article | LibreCat-ID: 5527
H. Steinmetz, C. Schwens, M. C. Wehner, and R. Kabst, “Conceptual and Methodological Issues in Comparative HRM Research: The Cranet Project.,” Human Resource Management Review (HRMR)., vol. 21, no. 1, pp. 16–26, 2011.
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2011 | Journal Article | LibreCat-ID: 5528
C. Schwens and R. Kabst, “Entry Learning, Age at Internationalization, and Foreign Venture Performance of Young Technology Firms.,” Schmalenbach Business Review (sbr). , vol. 63, no. 7, pp. 308–330, 2011.
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2011 | Journal Article | LibreCat-ID: 5529
J. B. Prince, J. Katz, and R. Kabst, “High involvement information sharing practices: An international perspective.,” International Journal of Human Resource Management., vol. 22, no. 12, pp. 2485–2506, 2011.
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2011 | Journal Article | LibreCat-ID: 5546
R. Isidor, C. Schwens, and R. Kabst, “Human Resource Management and Early Internationalization: Is there a Leap-Frogging in International Staffing? ,” International Journal of Human Resource Management (IJHRM)., vol. 22, no. 10, pp. 2167–2184, 2011.
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2011 | Journal Article | LibreCat-ID: 5548
C. Schwens, R. Isidor, M. Bierwerth, and R. Kabst, “International Entrepreneurship: A Meta-Analysis.,” Best Paper Proceedings of the 2011 Academy of Management., 2011.
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2011 | Journal Article | LibreCat-ID: 5549
C. Schwens and R. Kabst, “ Internationalization of young technology firms: A complementary perspective on antecedents of foreign market familiarity. ,” International Business Review (IBR)., vol. 20, pp. 60–74, 2011.
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2011 | Journal Article | LibreCat-ID: 5553
H. Steinmetz, E. Davidov, and P. Schmidt, “Three Approaches to Estimate Latent Interaction Effects: Intention and Perceived Behavioral Control in the Theory of Planned Behavior.,” Methodological Innovation, vol. 6, no. 1, pp. 95–110, 2011.
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2011 | Report | LibreCat-ID: 668
D. Kaimann, “To infinity and beyond!” - A genre-specific film analysis of movie success mechanisms. Universität Paderborn, 2011.
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2011 | Conference Paper | LibreCat-ID: 46702
A. Eggert, J. Hogreve, W. Ulaga, and E. Münkhoff, “Assessing the long-term effect of industrial services on firm profitability: The moderating impact of product innovations (ausgezeichnet mit Best Overall Conference Paper Award),” presented at the 2011 AMA Winter Academic Conference, Austin, TX, 2011.
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2011 | Conference Paper | LibreCat-ID: 46701
A. Eggert, E. Münkhoff, and C. Thiesbrummel, “Service orientation of manufacturing companies: A necessary or sufficient condition for firm profitability?,” presented at the 40th EMAC Annual Conference, Ljubljana, 2011.
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2011 | Conference Paper | LibreCat-ID: 46700
E. Münkhoff, I. Garnefeld, and A. Bruns, “Time extension of sales promotions – How do customers react?,” presented at the 40th EMAC Annual Conference, Ljubljana, 2011.
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2011 | Journal Article | LibreCat-ID: 46641
A. Eggert, J. Hogreve, W. Ulaga, and E. Münkhoff, “Industrial services, product innovations, and firm profitability: A multiple-group latent growth curve analysis,” Industrial Marketing Management, vol. 40, no. 5, pp. 661–670, 2011, doi: 10.1016/j.indmarman.2011.05.007.
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2011 | Journal Article | LibreCat-ID: 4938
M. Schneider and K.-G. Rütten, “Schöpferische Zerstörung - Unternehmen haben die Rezession mit teilweise neuen beschäftigungspolitischen Instrumenten bewältigt.,” Personal, no. 2, pp. 6--8, 2011.
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2011 | Journal Article | LibreCat-ID: 4916
D. Warneke and M. Schneider, “Expatriate compensation packages: what do employees prefer?,” Cross Cultural Management: An International Journal, no. 2, pp. 236--256, 2011.
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2011 | Conference Paper | LibreCat-ID: 45752
A. Eggert, I. Garnefeld, and L. Steinhoff, “Identifying Valence as a Contingency Variable for the Primacy-Recency-Controversy,” presented at the 2011 AMA Winter Marketing Educators’ Conference Proceedings, Austin, 2011.
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2011 | Conference Paper | LibreCat-ID: 45753
G. Hunter, I. Garnefeld, and L. Steinhoff, “Can Retailers Improve Loyalty by Empowering Consumers?,” presented at the 2011 AMA Winter Marketing Educators’ Conference Proceedings, Austin, 2011.
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2010 | Conference Paper | LibreCat-ID: 7808
I. Garnefeld, D. Woisetschläger, and A. Eggert, “Does Customer Acquisition Jeopardize Customer Retention? - An Experimental Investigation in an Electronic Retailing Setting,” in Proceedings of the 18th International Colloquium in Relationship Marketing, 2010.
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2010 | Conference Paper | LibreCat-ID: 7809
E. Münkhoff, I. Garnefeld, J. Hogreve, and A. Eggert, “Referral Reward Programs: A Means for Service Recovery?,” in Proceedings of the 18th International Colloquium in Relationship Marketing, 2010.
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2010 | Conference Paper | LibreCat-ID: 7810
I. Garnefeld, S. Helm, A. Eggert, and S. Tax, “Do Referral Reward Programs Enhance Customer Loyalty? – Results of a Propensity Score Matching Study,” in Proceedings of the 2010 AMA Summer Marketing Educators’ Conference, 2010.
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2010 | Conference Paper | LibreCat-ID: 7846
A. Eggert, J. Hogreve, W. Ulaga, and E. Münkhoff, “Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis,” in Proceedings of the 2nd ISBM Workshop at Harvard Business School, 2010.
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2010 | Conference Paper | LibreCat-ID: 7853
B. Frick, A. Eggert, and J. Hogreve, “Corporate Reputation and Customers’ Value Perceptions: A Dynamic Analysis,” in Proceedings of the 39th EMAC Conference, 2010.
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2010 | Conference Paper | LibreCat-ID: 7854
A. Eggert, J. Hogreve, W. Ulaga, and E. Münkhoff, “Industrial Services, Product Innovations, and Firm Profitability – A Longitudinal Analysis,” in Proceedings of the Frontiers Pre-Conference on Service and Solution Innovation, 2010.
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2010 | Conference Paper | LibreCat-ID: 7855
I. Garnefeld, E. Münkhoff, J. Hogreve, and A. Eggert, “Exploring the Effects of Referral Reward Programs on Satisfied and Dissatisfied Customers,” in Proceedings of the 2010 AMA Winter Marketing Educators’ Conference, 2010.
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2010 | Book (Editor) | LibreCat-ID: 5720
S. Ackermann, N. Wünderlich, and F. v. Wangenheim, Eds., Geschäftsmodelle in virtuellen Spielwelten. München: Books on Demand, 2010.
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2010 | Misc | LibreCat-ID: 6109
R. Kabst, Editorial: Aufschwung mitgestalten, vol. 2. 2010.
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2010 | Misc | LibreCat-ID: 6110
R. Kabst, P. M. Kötter, M. Meifert, and M. C. Wehner, HR Business Partner gesucht, vol. 3. 2010, pp. 6–9.
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2010 | Misc | LibreCat-ID: 6112
R. Kabst, Editorial: Verdrängte Herausforderung Demographie, vol. 6. 2010.
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2010 | Misc | LibreCat-ID: 6113
R. Kabst, M. Baum, and A. Fortange, Was High-Performer besser machen: Was unterscheidet erfolgreiche von weniger erfolgreichen Unternehmen beim Employer Branding?, vol. 10. 2010, pp. 44–45.
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2010 | Book | LibreCat-ID: 6139
R. Kabst, Interim Management: Auf dem Weg zur Selbstverständlichkeit. Düsseldorf: Handelsblatt Fachverlag, 2010.
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2010 | Book Chapter | LibreCat-ID: 6150
R. Isidor, C. Schwens, and R. Kabst, “A Conceptual Framework for the International Staffing of Early Internationalizers,” in Internationale Unternehmungen und das Management ausländischer Tochtergesellschaften, S. Schmid, Ed. Wiesbaden: Gabler, 2010.
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2010 | Book Chapter | LibreCat-ID: 6154
C. Schwens, H. Steinmetz, and R. Kabst, “Growth and Internationalization of Renewable Energy and New Technology-Based Firms,” in Innovation and International Corporate Growth, A. Gerybadze, U. Hommel, H. W. Reiner, and D. Thomaschweski, Eds. Berlin/Heidelberg: Springer, 2010.
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2010 | Book Chapter | LibreCat-ID: 6155
R. Kabst and M. C. Wehner, “Institutionalisierung der Personalentwicklung: Ist der Patient auf dem Weg der Besserung?,” in Strategische Personalentwicklung, 2nd ed., M. Meifert, Ed. Berlin/Heidelberg, 2010, pp. 45–60.
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2010 | Book Chapter | LibreCat-ID: 6157
R. Kabst and M. C. Wehner, “Personalmanagement der Zukunft: Quo Vadis?,” in Jahrbuch Personalentwicklung 2010, K. Schwuchow and J. Gutmann, Eds. Köln, 2010, pp. 5–15.
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2010 | Book Chapter | LibreCat-ID: 6159
P. Eberl and R. Kabst, “Vertrauen, Opportunismus, Kontrolle: Eine empirische Analyse von Joint Venture Beziehungen vor dem Hintergrund der Transaktionskostentheorie.,” in Management von Netzwerkorganisationen, 5th ed., J. Sydow, Ed. Wiesbaden, 2010, pp. 107–142.
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2010 | Journal Article | LibreCat-ID: 6230
R. Kabst, R. Isidor, H. Steinmetz, and C. Schwens, “Enlarging the focus on the role of competencies, abilities, and personality in management research.,” Management Revue: The International Review of Management Studies. , vol. 21, no. 3, 2010.
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2010 | Working Paper | LibreCat-ID: 6235
S. Wolf, B. E. Weißenberger, E. Barbara, R. Kabst, and M. Wehner, Management accountants as business partners: An empirical analysis based on the theory of reasoned action. Chair for Controlling and Business Accounting at the Department of Business Administration and Economics, Justus Liebig University Giessen., 2010.
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2010 | Conference Paper | LibreCat-ID: 6306
M. Baum, C. Schwens, and R. Kabst, “Are networks always beneficial? An empirical analysis on the relationship between knowledge intensity and international new venturing,” 2010.
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2010 | Conference Paper | LibreCat-ID: 6309
I. Haus, H. Steinmetz, R. Isidor, and R. Kabst, “Der Einfluss des Geschlechts auf die Gründungsintention – Ein meta-analytisches Pfadmodell (The influence of gender on entrepreneurial intention – a meta-analytical path model),” 2010.
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2010 | Conference Paper | LibreCat-ID: 6315
M. Baum, C. Schwens, and R. Kabst, “Different types of international new ventures: A latent class analysis,” 2010.
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2010 | Conference Paper | LibreCat-ID: 6318
M. Baum, C. Schwens, and R. Kabst, “The different types of international new ventures: A latent class analysis,” 2010.
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2010 | Conference Paper | LibreCat-ID: 6321
M. Baum and R. Kabst, “The impact of employer awards on employer knowledge and applicant attraction: The moderating influence of corporate brand awareness,” 2010.
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2010 | Journal Article | LibreCat-ID: 4858
A. Eggert and W. Ulaga, “Managing customer share in key supplier relationships,” Industrial Marketing Management, no. 8, pp. 1346--1355, 2010.
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2010 | Journal Article | LibreCat-ID: 4859
S. M. Wagner, A. Eggert, and E. Lindemann, “Creating and appropriating value in collaborative relationships,” Journal of business research, no. 8, pp. 840--848, 2010.
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2010 | Book Chapter | LibreCat-ID: 4960
A. Eggert and I. Garnefeld, “Kundenbindung auf Basis des Relationship Value,” in Handbuch Kundenbindungsmanagement, Wiesbaden: Gabler, 2010, pp. 191–208.
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2010 | Journal Article | LibreCat-ID: 4974
K. Thommes and K. Weiland, “Explanatory factors for firms’ use of temporary agency work in Germany,” European Management Journal, no. 1, pp. 55--67, 2010.
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2010 | Journal Article | LibreCat-ID: 5554
F. B. Zapkau, C. Schwens, and R. Kabst, “Die Wirkung ausländischer Direktinvestitionen auf die Beschäftigung im Heimatmarkt: Eine empirische Analyse des deutschen Mittelstands.,” Zeitschrift für Betriebswirtschaft (ZfB)., vol. 80, no. 7, pp. 797–819, 2010.
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2010 | Journal Article | LibreCat-ID: 5555
H. Steinmetz, C. Schwens, R. Isidor, and R. Kabst, “Enlarging the Focus on the Role of Competencies, Abilities, and Personality in Management Research.,” Management Revue: The International Review of Management Studies., vol. 21, no. 3, pp. 225–228, 2010.
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2010 | Journal Article | LibreCat-ID: 5556
C. Schwens and R. Kabst, “Internationalisierung junger Technologieunternehmen: Auslandsmärkte und Erfolgsimplikationen.,” Die Betriebswirtschaft (DBW)., vol. 5, pp. 443–462, 2010.
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2010 | Journal Article | LibreCat-ID: 5557
H. Steinmetz and P. Schmidt, “Subjective Health and its Relationship with Working Time and Job Stressors: Sequence or General Factor Model?.,” Work and Stress. , vol. 24, no. 2, pp. 159–178, 2010.
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2010 | Conference Paper | LibreCat-ID: 46705
A. Eggert, J. Hogreve, W. Ulaga, and E. Münkhoff, “Industrial services, product innovations, and firm profitability: A longitudinal analysis,” presented at the Frontiers Pre-Conference on Service and Solution Innovation, Karlstad, 2010.
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2010 | Conference Paper | LibreCat-ID: 46706
I. Garnefeld, E. Münkhoff, J. Hogreve, and A. Eggert, “Exploring the effects of referral reward programs on satisfied and dissatisfied customers,” presented at the 2010 AMA Winter Academic Conference, New Orleans, LA, 2010.
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2010 | Conference Paper | LibreCat-ID: 46704
A. Eggert, J. Hogreve, W. Ulaga, and E. Münkhoff, “Disentangling the revenue and cost implications of the service transition: A latent growth analysis,” presented at the ISBM 2010 Academic Conference, Boston, MA, 2010.
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2010 | Conference Paper | LibreCat-ID: 46703
E. Münkhoff, I. Garnefeld, J. Hogreve, and A. Eggert, “Referral reward programs: A means for service recovery?,” presented at the 18th International Colloquium on Relationship Marketing (ICRM), Reading, 2010.
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2010 | Journal Article | LibreCat-ID: 5785
W. Schnedler and R. Vadovic, “Legitimacy of Control,” Journal of Economics and Management Strategy, 2010.
LibreCat | Files available
 

2009 | Conference Paper | LibreCat-ID: 7857
A. Eggert, J. Henseler, and S. Hollmann, “Who Owns the Customer? Disentangling Customer Loyalty in Indirect Distribution Channels,” in Proceedings of the 17th International Colloquium in Relationship Marketing, 2009.
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2009 | Conference Paper | LibreCat-ID: 7866
D. Woisetschläger, I. Garnefeld, and A. Eggert, “Can Successful Customer Acquisition Hurt the Existing Customer Base?,” in Proceedings of the 2009 AMA Summer Marketing Educators’ Conference, 2009.
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