Please note that LibreCat no longer supports Internet Explorer versions 8 or 9 (or earlier).
We recommend upgrading to the latest Internet Explorer, Google Chrome, or Firefox.
706 Publications
2020 | Conference Paper | LibreCat-ID: 16116
Purrmann, Maren, and Nancy Wünderlich. “How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust.” In Proceedings of the 2020 AMA Winter Academic Conference, 2020.
LibreCat
2020 | Journal Article | LibreCat-ID: 21128
Thommes, Kirsten, Rose-Marie Johansson-Pajala, Christine Gustaffson, Satu Pekkarinen, Outi Tuisku, Lea Hennala, Helinä Melkas, and Julia Amelie Hoppe. “Trust Development in Care Robots by Opinion Leader in the Society.” Gerontechnology, 2020. https://doi.org/10.4017/gt.2020.19.s.70024.4.
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 17854
Goldbach, Carina, Christin Hoffmann, Julia Amelie Hoppe, Thomas Pitz, and Kirsten Thommes. “The Fast and the Furious—An Experimental Investigation of the Pace of Life and Risky Speed Choice in Traffic.” PloS ONE 15, no. 7 (2020). https://doi.org/10.1371/journal.pone.0236589.
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 17857
Pekkarinen, Satu, Lea Hennala, Outi Tuisku, Christine Gustafsson, Rose-Marie Johansson-Pajala, Kirsten Thommes, Julia Amelie Hoppe, and Helina Melkas. “Embedding Care Robots into Society and Practice: Socio-Technical Considerations.” Futures 122 (2020). https://doi.org/10.1016/j.futures.2020.102593.
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 17862
Schlangenotto, Darius, Wendelin Schnedler, and Radovan Vadovic. “Against All Odds: Tentative Steps Toward Efficient Information Sharing in Groups.” Games 11, no. 3 (2020): 1--24.
LibreCat
2020 | Journal Article | LibreCat-ID: 18236
Schnedler, Wendelin, and Nina Lucia Stephan. “Revisiting a Remedy Against Chains of Unkindness.” Schmalenbach Business Review, 2020, 347–64. https://doi.org/10.1007/s41464-020-00090-2.
LibreCat
| DOI
2020 | Conference Paper | LibreCat-ID: 46689
Garnefeld, I., T. Krah, Eva Böhm, and D. D. Gremler. “Do Product Testing Programs Lead to More Favorable Online Reviews? (Ausgezeichnet Mit Best Paper Award).” In 2020 AMA Winter Academic Conference, San Diego, CA, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 46690
Eggert, A., Eva Böhm, R. Akalan, and H. Gebauer. “Manufacturers’ Service Growth through Mergers and Acquisitions – An Event Study.” In 2020 AMA Winter Academic Conference, San Diego, CA, 2020.
LibreCat
2020 | Journal Article | LibreCat-ID: 46636
Böhm, Eva, Andreas Eggert, Harri Terho, Wolfgang Ulaga, and Alexander Haas. “Drivers and Outcomes of Salespersons’ Value Opportunity Recognition Competence in Solution Selling.” Journal of Personal Selling and Sales Management 40, no. 3 (2020): 180–97. https://doi.org/10.1080/08853134.2020.1778484.
LibreCat
| DOI
2020 | Book Chapter | LibreCat-ID: 42780
Schneider, Martin. “Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft in Oliver Stones Wall Street.” In Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien, edited by Karsten Becker, 243–54, 2020.
LibreCat
2020 | Book Chapter | LibreCat-ID: 18905
Schneider, Martin. “Urbane Arbeitsparadiese gestern und heute.” In Urbane Kulturen und Räume Intermedial, edited by Claudia Öhlschläger, 209–21, 2020.
LibreCat
2020 | Book Chapter | LibreCat-ID: 20295
Schneider, Martin, and Simon Eisele. “Personalwirtschaft.” In Handbuch Gestaltung Digitaler Und Vernetzter Arbeitswelten, 303–22. Springer, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 24330
Knorr, Karin, Thorsten Fabian Auer, and Kirsten Thommes. “Is Corruption Imprinted? A Study on Preconditions of Corruption in Post-Communist Countries.” In Academy of Management Proceedings, Vol. 2020, 2020. https://doi.org/10.5465/AMBPP.2020.16489.abstract.
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 21369
Protte, Marius, René Fahr, and Daniel E. Quevedo. “Behavioral Economics for Human-in-the-Loop Control Systems Design: Overconfidence and the Hot Hand Fallacy.” IEEE Control Systems Magazine 40, no. 6 (2020): 57–76. https://doi.org/10.1109/MCS.2020.3019723.
LibreCat
| Files available
| DOI
2020 | Book | LibreCat-ID: 21566
Schneider, Martin, Dieter Sadowski, Bernd Frick, and Susanne Warning. Personalökonomie und Personalpolitik: Grundlagen einer evidenzbasierten Praxis. Schäffer-Poeschel, 2020.
LibreCat
2020 | Journal Article | LibreCat-ID: 18426
Schneider, Martin. “Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft ain Oliver Stones ‘Wall Street’ .” Erzähltes Geld: Finanzmärkte und Krisen in Literatur, Film und Medien, 2020, 243.
LibreCat
| Download (ext.)
2020 | Journal Article | LibreCat-ID: 34861
Meier, Heiko, Thorsten Fabian Auer, and Lisa Sennefelder. “Der Einfluss von gesundheitsförderlichen Maßnahmen auf die Kommunikationsstrukturen: Nutzen für die Arbeitsproduktivität?” Journal Gesundheitsförderung für Akteurinnen und Akteure aus Politik, Wissenschaft und Praxis, no. 1 (2020): 58–61.
LibreCat
2020 | Journal Article | LibreCat-ID: 25806 | 
Lübbecke, Silvia, and Wendelin Schnedler. “Don’t Patronize Me! An Experiment on Preferences for Authorship.” Journal of Economics & Management Strategy, 2020, 420–38. https://doi.org/10.1111/jems.12347.
LibreCat
| Files available
| DOI
| Download (ext.)
2020 | Journal Article | LibreCat-ID: 45726
Martin, K. D., J. J. Kim, R. W. Palmatier, Lena Steinhoff, D. W. Stewart, B. A. Walker, Y. Wang, and S. K. Weaven. “Data Privacy in Retail.” Journal of Retailing 96, no. 4 (2020): 474–89. https://doi.org/10.1016/j.jretai.2020.08.003.
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 45727
Payne, A., Lena Steinhoff, P. Frow, and A. Eggert. “Toward a Comprehensive Framework of Value Proposition Development: From Strategy to Implementation.” Industrial Marketing Management 87 (2020): 244–55. https://doi.org/10.1016/j.indmarman.2020.02.015.
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 45728
Eggert, A., P. Frow, A. Payne, and Lena Steinhoff. “Understanding and Managing Customer Value Propositions: Introduction to the Special Issue.” Industrial Marketing Management 87 (2020): 242–43. http://dx.doi.org/10.1016/j.indmarman.2020.01.007.
LibreCat
| DOI
2020 | Conference Paper | LibreCat-ID: 45742
Reimer, T., Lena Steinhoff, and M. Leyer. “‘Dear Stranger, This Looks Good on You’: The Effect of Ambiguous Interactive Virtual Presence on Store Loyalty in Offline Retailing.” In 2020 Winter AMA Conference Proceedings, San Diego, 2020.
LibreCat
2019 | Journal Article | LibreCat-ID: 1139
Kaimann, Daniel, and Britta Hoyer. “Price Competition and the Bertrand Model: The Paradox of the German Mobile Discount Market.” Applied Economics Letters 26, no. 1 (2019): 54–57. https://doi.org/10.1080/13504851.2018.1436141.
LibreCat
| Files available
| DOI
| Download (ext.)
2019 | Journal Article | LibreCat-ID: 80
Endres, Angelika Elfriede, Sonja Recker, Behnud Mir Djawadi, and Britta Hoyer. “Network Formation and Disruption - An Experiment: Are Equilibrium Networks Too Complex?” Journal of Economic Behavior and Organization 157 (2019): 708–34. https://doi.org/10.1016/j.jebo.2018.11.004.
LibreCat
| Files available
| DOI
2019 | Conference Paper | LibreCat-ID: 15532
Purrmann, Maren, and Nancy Wünderlich. “Value Co-Creation Patterns in Multi-Actor Service Interactions: A Framework for Collaborative Consumption Platforms.” In Proceedings of the 2019 Frontiers in Service Conference, 2019.
LibreCat
2019 | Journal Article | LibreCat-ID: 15268
Szierbowski-Seibel, Klaas, Bernhard A. Wach, and Rüdiger Kabst. “The Collaboration of Human Resource Management and Line Management–An International Comparison.” Organization Management Journal, 2019, 262–77. https://doi.org/10.1080/15416518.2019.1679076.
LibreCat
| DOI
2019 | Journal Article | LibreCat-ID: 15269
Prince, Nicholas Ryan, and Rüdiger Kabst. “Impact of National Culture on Organizations’ Use of Selection Practices.” Employee Relations: The International Journal, 2019, 1145–61. https://doi.org/10.1108/er-10-2018-0284.
LibreCat
| DOI
2019 | Journal Article | LibreCat-ID: 13149
Wünderlich, Nancy V., Jens Hogreve, Ilma Nur Chowdhury, Hannes Fleischer, Sahar Mousavi, Julia Rötzmeier-Keuper, and Rui Sousa. “Overcoming Vulnerability: Channel Design Strategies to Alleviate Vulnerability Perceptions in Customer Journeys.” Journal of Business Research, 2019. https://doi.org/10.1016/j.jbusres.2019.07.027.
LibreCat
| DOI
2019 | Journal Article | LibreCat-ID: 13454
Eggert, Andreas, Michael Kleinaltenkamp, and Vishal Kashyap. “Mapping Value in Business Markets: An Integrative Framework.” Industrial Marketing Management 79 (2019): 13--20.
LibreCat
2019 | Journal Article | LibreCat-ID: 13455
Garnefeld, Ina, Andreas Eggert, Markus Husemann-Kopetzky, and Eva Boehm. “Exploring the Link between Payment Schemes and Customer Fraud: A Mental Accounting Perspective.” Journal of the Academy of Marketing Science 47, no. 4 (2019): 595--616.
LibreCat
2019 | Conference Paper | LibreCat-ID: 13456
Eggert, Andreas, Eva Boehm, Rodi Akalan, and Heiko Gebauer. “Service Growth by Acquisition – An Event Study.” 9th BMM-EMAC Biennial International Conference on Business Market Management, 2019.
LibreCat
2019 | Journal Article | LibreCat-ID: 13457
Eggert, Andreas, Lena Steinhoff, and Carina Witte. “Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships.” Journal of Marketing, 2019.
LibreCat
2019 | Conference Paper | LibreCat-ID: 8538
Johansson-Pajala, Rose-Marie, Kirsten Thommes, Julia Amelie Hoppe, Outi Tuisku, Lea Hennala, Satu Pekkarinen, Helinä Melkas, and Christine Gustafsson. “Improved Knowledge Changes the Mindset: Older Adults’ Perceptions of Care Robots.” In HCII 2019, edited by Jia Zhou and Gavriel Salvendy, 11592:212–27. Lecture Notes in Computer Science. Cham: Springer, 2019. https://doi.org/10.1007/978-3-030-22012-9_16.
LibreCat
| DOI
2019 | Conference Paper | LibreCat-ID: 46675
Eggert, A., Eva Böhm, R. Akalan, and H. Gebauer. “Service Growth by Acquisition – An Event Study.” In 9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin, 2019.
LibreCat
2019 | Journal Article | LibreCat-ID: 41339
Garnefeld, Ina, Andreas Eggert, Markus Husemann-Kopetzky, and Eva Böhm. “Exploring the Link between Payment Schemes and Customer Fraud: A Mental Accounting Perspective.” Journal of the Academy of Marketing Science 47, no. 4 (2019): 595–616. https://doi.org/10.1007/s11747-019-00653-x.
LibreCat
| DOI
2019 | Book Chapter | LibreCat-ID: 18906
Schneider, Martin. “Personalwirtschaft.” In Handbuch Gestaltung digitaler und vernetzter Arbeitswelten, edited by Günter W. Maier, Gregor Engels, and Eckhard Steffen, 303–22. Springer, 2019.
LibreCat
2019 | Dissertation | LibreCat-ID: 49216
Radermacher, Katharina. Wie sich Unternehmensarchitektur auf Arbeitssuchende auswirkt: Experimentelle Evidenz signalbasierter Mechanismen. Universitätsbibliothek, 2019.
LibreCat
2019 | Journal Article | LibreCat-ID: 13246
Schneider, Martin, Anja Iseke, and Kerstin Pull. “The Gender Pay Gap in European Executive Boards: The Role of Executives’ Pathway into the Board.” The International Journal of Human Resource Management, 2019, 1–23. https://doi.org/10.1080/09585192.2019.1620307.
LibreCat
| DOI
| Download (ext.)
2019 | Journal Article | LibreCat-ID: 13244
Schneider, Martin R., Anja Iseke, and Kerstin Pull. “The Gender Pay Gap in European Executive Boards: The Role of Executives’ Pathway into the Board.” The International Journal of Human Resource Management, 2019, 1–23. https://doi.org/10.1080/09585192.2019.1620307.
LibreCat
| DOI
2019 | Journal Article | LibreCat-ID: 45729
Eggert, A., Lena Steinhoff, and C. Witte. “Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships.” Journal of Marketing 83, no. 5 (2019): 115–32. https://doi.org/10.1177/0022242919860802.
LibreCat
| DOI
2019 | Book | LibreCat-ID: 45718
Palmatier, R. W., and Lena Steinhoff. Relationship Marketing in the Digital Age. New York and Abingdon: Routledge Taylor & Francis Group, 2019. https://doi.org/10.4324/9781315143583.
LibreCat
| DOI
2019 | Journal Article | LibreCat-ID: 45730
Steinhoff, Lena, D. Arli, S. Weaven, and I. V. Kozlenkova. “Online Relationship Marketing.” Journal of the Academy of Marketing Science 47, no. 3 (2019): 369–93. https://doi.org/10.1007/s11747-018-0621-6.
LibreCat
| DOI
2019 | Conference Paper | LibreCat-ID: 45743
Steinhoff, Lena, and M. Zondag. “Enhancing Loyalty Program Effectiveness by Stimulating Member Activity along the Customer Journey.” In Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg, 2019.
LibreCat
2018 | Mastersthesis | LibreCat-ID: 3313
Maurer, Alexandra. Kundenbewertungen und Produktnachfrage: Eine ökonomische Analyse. Universität Paderborn, 2018.
LibreCat
2018 | Mastersthesis | LibreCat-ID: 3314
Michels, Luisa Juliane. The Segmentation of Video-On-Demand Consumers. Universität Paderborn, 2018.
LibreCat
2018 | Mastersthesis | LibreCat-ID: 3315
Walter, Miriam. Sentiment Analysis of User-Generated Ratings in the Sharing Economy . Universität Paderborn, 2018.
LibreCat
2018 | Mastersthesis | LibreCat-ID: 3316
Korn, Hanna. Restaurant Reputation and Meal Prices: Empricial Evidence from the German Restaurant Industry. Universität Paderborn, 2018.
LibreCat
2018 | Journal Article | LibreCat-ID: 3516
Rötzmeier-Keuper, Julia, Jennifer Hendricks, Nancy Wünderlich, and Gertrud Schmitz. “Triadic Relationships in the Context of Services for Animal Companions.” Journal of Business Research, no. 85 (2018): 295--303.
LibreCat
2018 | Journal Article | LibreCat-ID: 5772
Fanasch, Patrizia, and Bernd Frick. “What Makes Cooperatives Successful? Identifying the Determinants of Their Organizational Performance.” Journal of Wine Economics, 2018, 1–27. https://doi.org/10.1017/jwe.2018.28.
LibreCat
| Files available
| DOI
2018 | Conference Paper | LibreCat-ID: 6199
Eggert, Andreas, Lena Steinhoff, and Carina Witte. “Are Gift Purchases an Effective Driver of Customer Loyalty?” 2018 Winter AMA Conference Proceedings, 2018.
LibreCat
2018 | Journal Article | LibreCat-ID: 4833
Steinhoff, Lena, Carina Witte, and Andreas Eggert. “Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty: The Contingency Role of Service Category Involvement.” SMR-Journal of Service Management Research, no. 2 (2018): 22--35.
LibreCat
2018 | Journal Article | LibreCat-ID: 4834
Eggert, Andreas, Wolfgang Ulaga, Pennie Frow, and Adrian Payne. “Conceptualizing and Communicating Value in Business Markets: From Value in Exchange to Value in Use.” Industrial Marketing Management, 2018, 80--90.
LibreCat
2018 | Conference Paper | LibreCat-ID: 4952
Purrmann, Maren, and Nancy Wünderlich. “Managing Collaborative Consumption Platforms: Successfully Fostering the Co-Creation of Value Between Service Customers and Peer Providers.” In Proceedings of the 2018 Frontiers in Service Conference, n.d.
LibreCat
2018 | Journal Article | LibreCat-ID: 4965
Grund, Christian, Christine Harbring, and Kirsten Thommes. “Group (Re-) Formation in Public Good Games: The Tale of the Bad Apple?” Journal of Economic Behavior \& Organization, 2018, 306--319.
LibreCat
2018 | Journal Article | LibreCat-ID: 4990
Thommes, Kirsten, and Agnes Akkerman. “Clean up Your Network: How a Strike Changed the Social Networks of a Working Team.” Team Performance Management: An International Journal, no. 1/2 (2018): 43--63.
LibreCat
2018 | Journal Article | LibreCat-ID: 8537
Oertel, Simon, and Kirsten Thommes. “History as a Source of Organizational Identity Creation.” Organization Studies 39, no. 12 (2018): 1709–31. https://doi.org/10.1177/0170840618800112.
LibreCat
| DOI
2018 | Journal Article | LibreCat-ID: 5001
Garnefeld, Ina, Eva Boehm, Lena Klimke, and Andrea Oestreich. “I Thought It Was over, but Now It Is Back: Customer Reactions to Ex Post Time Extensions of Sales Promotions.” Journal of the Academy of Marketing Science 46, no. 6 (2018): 1133--1147.
LibreCat
2018 | Journal Article | LibreCat-ID: 5434 |
Li, C, L A Dau, and Rüdiger Kabst. “The More the Merrier? Immigrant Share and Entrepreneurial Activities. .” Entrepreneurship Theory and Practice. , 2018.
LibreCat
| Download (ext.)
2018 | Journal Article | LibreCat-ID: 5435 |
Li, C, F C Brodbeck, O Shenkar, L J Ponzi, and J Fischer. “Embracing the Foreign: Cultural Attractiveness and International Strategy.” Strategic Management Journal., 2018.
LibreCat
| Download (ext.)
2018 | Journal Article | LibreCat-ID: 5439
Schneid, M, R Isidor, Holger Steinmetz, and Rüdiger Kabst. “Age Diversity and Team Outcomes: A Quantitative Review. .” Journal of Managerial Psychology., 2018.
LibreCat
2018 | Journal Article | LibreCat-ID: 5441
Isidor, R, C Schwens, F Hornung, and Rüdiger Kabst. “The Impact of Structural and Attitudinal Antecedents on the Instability of International Joint Ventures: The Mediating Role of Asymmetrical Changes in Commitment.” International Business Review (IBR)., 2018.
LibreCat
2018 | Journal Article | LibreCat-ID: 5448
Klonek, F, R Isidor, and S Kauffeld. “Different Stages of Entrepreneurship: Lessons From the Transtheoretical Model of Change. .” Journal of Change Management., 2018.
LibreCat
2018 | Journal Article | LibreCat-ID: 5450
Schneid, M, R Isidor, C Schwens, Rüdiger Kabst, and I Weber. “Der Einfluss Bio-Demographischer Und Fachlicher Diversität Auf Die Leistung von Teams: Eine Metaanalyse.” Die Betriebswirtschaft., 2018.
LibreCat
2018 | Conference Paper | LibreCat-ID: 5480
Salonen, A, H Terho, E Boehm, R Rajala, and A Virtanen. “Engaging a Product-Oriented Salesforce in Solution Sales.” ISBM 2018 Academic Conference, 2018.
LibreCat
2018 | Conference Paper | LibreCat-ID: 5481
Salonen, A, H Terho, E Boehm, R Rajala, and A Virtanen. “How to Transform a Product-Focused Salesforce to Solution Sales?” 47rd European Marketing Academy (EMAC) Annual Conference, 2018.
LibreCat
2018 | Journal Article | LibreCat-ID: 1063
Stroh-Maraun, Nadja, Daniel Kaimann, and Joe Cox. “More than Skills: A Novel Matching Proposal for Multiplayer Video Games.” Entertainment Computing 25 (2018): 26–36. https://doi.org/10.1016/j.entcom.2017.12.002.
LibreCat
| Files available
| DOI
2018 | Journal Article | LibreCat-ID: 1173
Kaimann, Daniel, Nadja Stroh-Maraun, and Joe Cox. “A Duration Model Analysis of Consumer Preferences and Determinants of Video Game Consumption.” Journal of Consumer Behaviour 17, no. 3 (2018): 290–301. https://doi.org/10.1002/cb.1711.
LibreCat
| Files available
| DOI
2018 | Book Chapter | LibreCat-ID: 15270
Weber, Henriette I., Sebastian Vogt, Lisa-Marie Eberz-Weber, Holger Steinmetz, Sascha A. Wagner, Falko Walther, Patrick Weber, and Rüdiger Kabst. “Participatory Budgeting: Findings From Germany.” In Civic Engagement and Politics: Concepts, Methodologies, Tools, and Applications, 2018. https://doi.org/10.4018/978-1-5225-7669-3.ch054.
LibreCat
| DOI
2018 | Journal Article | LibreCat-ID: 1031
Kaimann, Daniel, Nadja Stroh-Maraun, and Joe Cox. “Variety in the Video Game Industry: An Empirical Study of the Wundt Curve.” Managerial and Decision Economics 39, no. 3 (2018): 354–62. https://doi.org/10.1002/mde.2909.
LibreCat
| Files available
| DOI
2018 | Conference Paper | LibreCat-ID: 46678
Henkelmann, S., Eva Böhm, C. Cramer, and A. Eggert. “The Bright and Dark Side of Service Quality Signals: A Contingency Perspective.” In 2018 AMA Winter Academic Conference, New Orleans, FL, 2018.
LibreCat
2018 | Conference Paper | LibreCat-ID: 46677
Salonen, A., H. Terho, Eva Böhm, R. Rajala, and A. Virtanen. “How to Transform a Product-Focused Salesforce to Solution Sales?” In 47rd EMAC Annual Conference, Glasgow, UK, 2018.
LibreCat
2018 | Conference Paper | LibreCat-ID: 46676
Salonen, A., H. Terho, Eva Böhm, R. Rajala, and A. Virtanen. “Engaging a Product-Oriented Salesforce in Solution Sales.” In ISBM 2018 Academic Conference, Cambridge, MA, 2018.
LibreCat
2018 | Journal Article | LibreCat-ID: 41340
Garnefeld, Ina, Eva Böhm, Lena Klimke, and Andrea Oestreich. “I Thought It Was over, but Now It Is Back: Customer Reactions to Ex Post Time Extensions of Sales Promotions.” Journal of the Academy of Marketing Science 46, no. 6 (2018): 1133–47. https://doi.org/10.1007/s11747-018-0600-y.
LibreCat
| DOI
2018 | Book Chapter | LibreCat-ID: 4946
Eisele, Simon, and Martin Schneider. “ Personalwirtschaft.” In Handbuch Gestaltung digitaler und vernetzter Arbeitswelten, edited by Gregor Engels, Gunter Maier, and Eckhard Steffen, 1–20, 2018.
LibreCat
| Files available
2018 | Book Chapter | LibreCat-ID: 4928
Schneider, Martin. “Digitalization of Production, Human Capital, and Organizational Capital.” In The Impact of Digitalization in the Workplace, edited by Christian Harteis, 39--52, 2018. https://doi.org/10.1007/978-3-319-63257-5_4.
LibreCat
| DOI
2018 | Journal Article | LibreCat-ID: 45731
Steinhoff, Lena, C. Witte, and A. Eggert. “Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty: The Contingency Role of Service Category Involvement.” Journal of Service Management Research 2, no. 2 (2018): 22–35. http://dx.doi.org/10.15358/2511-8676-2018-2-22.
LibreCat
| DOI
2018 | Conference Paper | LibreCat-ID: 45745
Steinhoff, Lena, and M. Zondag. “Enhancing Loyalty Program Effectiveness by Engaging Members along the Customer Journey.” In 2018 Winter AMA Conference Proceedings, New Orleans, 2018.
LibreCat
2018 | Conference Paper | LibreCat-ID: 45744
Eggert, A., Lena Steinhoff, and C. Witte. “Are Gift Purchases an Effective Driver of Customer Loyalty?” In 2018 Winter AMA Conference Proceedings, New Orleans, 2018.
LibreCat
2017 | Journal Article | LibreCat-ID: 24378
Krebs, Benjamin, Marius Wehner, and Rüdiger Kabst. “Wer Hat Hier Das Sagen?” Personalmagazin 2 (2017): 20–23.
LibreCat
2017 | Journal Article | LibreCat-ID: 24379
Krebs, Benjamin, Marius Wehner, and Rüdiger Kabst. “Nordeuropa Hat´s Nicht Nötig.” Personalmagazin 2 (2017): 24–25.
LibreCat
2017 | Journal Article | LibreCat-ID: 24380
Rauterberg, Hannah, and Benjamin Krebs. “Cranet Survey 2015/2016 - Stand Der HR-Digitalisierung.” Personalführung 5 (2017): 28–33.
LibreCat
2017 | Journal Article | LibreCat-ID: 3307
Frick, Bernd, and Daniel Kaimann. “The Impact of Customer Reviews and Advertisement Efforts on the Performance of Experience Goods in Electronic Markets.” Applied Economics Letters 24, no. 17 (2017): 1237–40. https://doi.org/10.1080/13504851.2016.1270399.
LibreCat
| Files available
| DOI
2017 | Conference Paper | LibreCat-ID: 3537
Rötzmeier-Keuper, Julia, and Nancy Wünderlich. “How to Handle Dilemmas in Triadic Service Relationships – An Exploratory Study.” In Proceedings of the 2017 Frontiers in Service Conference, 2017.
LibreCat
2017 | Conference Paper | LibreCat-ID: 115
Jakobs, Marie-Christine, Julia Krämer, Dirk van Straaten, and Theodor Lettmann. “Certification Matters for Service Markets.” In The Ninth International Conferences on Advanced Service Computing (SERVICE COMPUTATION), edited by Thomas Prinz Marcelo De Barros, Janusz Klink,Tadeus Uhl, 7–12, 2017.
LibreCat
| Files available
2017 | Book Chapter | LibreCat-ID: 21130
Thommes, Kirsten. “Managementpraktiken in KMU.” In Controlling Für Kleine Und Mittlere Unternehmen, edited by David Müller, 2nd ed., 367–92. Berlin, Boston: De Gruyter, 2017. https://doi.org/10.1515/9783110517163-015.
LibreCat
| DOI
2017 | Conference Paper | LibreCat-ID: 20493
Krebs, Benjamin Philipp. “Talent Management and Workforce Performance: The Too-Much-Potential-Talent-Effect. ,” 2017.
LibreCat
2017 | Dissertation | LibreCat-ID: 4674
Rose, Anica. The Performance of Individuals, Teams, and Organizations: Empirical Evidence from the Field. Universität Paderborn, 2017.
LibreCat
| Files available
2017 | Journal Article | LibreCat-ID: 4836
Terho, Harri, Andreas Eggert, Wolfgang Ulaga, Alexander Haas, and Eva Boehm. “Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action.” Industrial Marketing Management, 2017, 42--55.
LibreCat
2017 | Journal Article | LibreCat-ID: 4837
Payne, Adrian, Pennie Frow, and Andreas Eggert. “The Customer Value Proposition: Evolution, Development, and Application in Marketing.” Journal of the Academy of Marketing Science, no. 4 (2017): 467--489.
LibreCat
2017 | Journal Article | LibreCat-ID: 4838
Eggert, Andreas, Eva Boehm, and Christina Cramer. “Business Service Outsourcing in Manufacturing Firms: An Event Study.” Journal of Service Management, no. 3 (2017): 476--498.
LibreCat
2017 | Journal Article | LibreCat-ID: 4840
Boehm, Eva, Andreas Eggert, and Christoph Thiesbrummel. “Service Transition: A Viable Option for Manufacturing Companies with Deteriorating Financial Performance?” Industrial Marketing Management, 2017, 101--111.
LibreCat
2017 | Book (Editor) | LibreCat-ID: 4908
Helm, Sabrina, Bernd Günter, and Andreas Eggert, eds. Kundenwert. Wiesbaden: Springer Fachmedien Wiesbaden, 2017. https://doi.org/10.1007/978-3-658-10920-2.
LibreCat
| DOI
2017 | Journal Article | LibreCat-ID: 4933
Wangenheim, Florian v, Nancy V Wünderlich, and Jan H Schumann. “Renew or Cancel? Drivers of Customer Renewal Decisions for IT-Based Service Contracts.” Journal of Business Research, no. 79 (2017): 181--188.
LibreCat
2017 | Book Chapter | LibreCat-ID: 4941
Eggert, Andreas. “Die Zwei Perspektiven Des Kundenwerts: Darstellung Und Versuch Einer Integration.” In Kundenwert, 37–51. Wiesbaden: Springer Fachmedien Wiesbaden, 2017. https://doi.org/10.1007/978-3-658-10920-2_2.
LibreCat
| DOI
2017 | Book Chapter | LibreCat-ID: 4942
Helm, Sabrina, Bernd Günter, and Andreas Eggert. “Kundenwert – Eine Einführung in Die Theoretischen Und Praktischen Herausforderungen Der Bewertung von Kundenbeziehungen.” In Kundenwert, 3–34. Wiesbaden: Springer Fachmedien Wiesbaden, 2017. https://doi.org/10.1007/978-3-658-10920-2_1.
LibreCat
| DOI
2017 | Journal Article | LibreCat-ID: 4947
Wangenheim, Florian v, Nancy Wünderlich, and Jan H Schumann. “Renew or Cancel? Drivers of Customer Renewal Decisions for IT-Based Service Contracts.” Journal of Business Research, no. 79 (2017): 181--188.
LibreCat
2017 | Journal Article | LibreCat-ID: 4949
Larivière, Bart, David Bowen, Tor W Andreassen, Werner Kunz, Nancy J Sirianni, Chris Voss, Nancy Wünderlich, and Arne De Keyser. “‘Service Encounter 2.0’: An Investigation into the Roles of Technology, Employees and Customers.” Journal of Business Research, no. 79 (2017): 238--246.
LibreCat
2017 | Conference Paper | LibreCat-ID: 4955
Wünderlich, Nancy, and Stefanie Paluch. “A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents.” In Proceedings of the 38th International Conference on Information Systems (ICIS 2017), 2017.
LibreCat
2017 | Conference Paper | LibreCat-ID: 4956
Teßmer, Isabel, Marcus Olsson, Anders Gustafsson, and Nancy Wünderlich. “How to Design Successful Gamification in Retail: The Benefits and Pitfalls of Affordances.” In Proceedings of the 2017 Frontiers in Service Conference, 2017.
LibreCat
2017 | Journal Article | LibreCat-ID: 4966
Grund, Christian, and Kirsten Thommes. “The Role of Contract Types for Employees’ Public Service Motivation.” Schmalenbach Business Review, no. 4 (2017): 377--398.
LibreCat