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704 Publications


2022 | Journal Article | LibreCat-ID: 51210
Tuisku, Outi, Rose-Marie Johansson-Pajala, Julia Amelie Hoppe, Satu Pekkarinen, Lea Hennala, Kirsten Thommes, Christine Gustafsson, and Helinä Melkas. “Assistant Nurses and Orientation to Care Robot Use in Three European Countries.” Behaviour & Information Technology 42, no. 6 (2022): 758–74. https://doi.org/10.1080/0144929x.2022.2042736.
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2021 | Dissertation | LibreCat-ID: 24886
Straaten, Dirk van. Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, 2021. https://doi.org/10.17619/UNIPB/1-1189 .
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2021 | Book Chapter | LibreCat-ID: 24371
Krebs, Benjamin, and Marius Claus Wehner. “The Relationship between Talent Management and Individual and Organizational Performance.” In The Routledge Companion to Talent Management, edited by Ibraiz Tarique, 539–55. New York, NY: Routledge, 2021.
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2021 | Journal Article | LibreCat-ID: 17860
Beverungen, Daniel, Dennis Kundisch, and Nancy Wünderlich. “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers.” Journal of Service Management 32, no. 4 (2021): 507–32.
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2021 | Journal Article | LibreCat-ID: 21289
Kaimann, Daniel, Ilka Tanneberg, and Joe Cox. “‘I Will Survive’: Online Streaming and the Chart Survival of Music Tracks.” Managerial and Decision Economics 42, no. 1 (2021): 3–20. https://doi.org/10.1002/mde.3226.
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2021 | Conference Paper | LibreCat-ID: 46670
Harrmann, L., Eva Böhm, and A. Eggert. “Exploring the Paths towards Service Growth in Manufacturing Companies.” In 2021 AMA Winter Academic Conference, 2021.
LibreCat
 

2021 | Journal Article | LibreCat-ID: 41338
Salonen, Anna, Harri Terho, Eva Böhm, Ari Virtanen, and Risto Rajala. “Engaging a Product-Focused Sales Force in Solution Selling: Interplay of Individual- and Organizational-Level Conditions.” Journal of the Academy of Marketing Science 49, no. 1 (2021): 139–63. https://doi.org/10.1007/s11747-020-00729-z.
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2021 | Journal Article | LibreCat-ID: 41337
Garnefeld, Ina, Tabea Krah, Eva Böhm, and Dwayne D. Gremler. “Online Reviews Generated through Product Testing: Can More Favorable Reviews Be Enticed with Free Products?” Journal of the Academy of Marketing Science 49, no. 4 (2021): 703–22. https://doi.org/10.1007/s11747-021-00770-6.
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2021 | Journal Article | LibreCat-ID: 46635
Schaefers, Tobias, Stefan Ruffer, and Eva Böhm. “Outcome-Based Contracting from the Customers’ Perspective: A Means-End Chain Analytical Exploration.” Industrial Marketing Management 93 (2021): 466–81. https://doi.org/10.1016/j.indmarman.2020.06.002.
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2021 | Book Chapter | LibreCat-ID: 24375
Wach, Bernhard, Benjamin Krebs, and Rüdiger Kabst. “HR-Manager Als Intrapreneure.” In HR-Trends 2021, edited by K. Schwuchow and J. Gutmann. Freiburg: Haufe-Lexware, 2021.
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2021 | Book Chapter | LibreCat-ID: 42778
Öhlschläger, Claudia, and Martin Schneider. “Passivität Als Widerstand Gegen Die Macht Der Verhältnisse? Melvilles Bartleby, the Scrivener Aus Literaturwissenschaftlicher Und Ökonomischer Perspektive.” In Komparatistik Heute, 159–73. Brill | Fink, 2021. https://doi.org/10.30965/9783846766088_009.
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2021 | Journal Article | LibreCat-ID: 24456 | OA
Rohlfing, Katharina J., Philipp Cimiano, Ingrid Scharlau, Tobias Matzner, Heike M. Buhl, Hendrik Buschmeier, Elena Esposito, et al. “Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems.” IEEE Transactions on Cognitive and Developmental Systems 13, no. 3 (2021): 717–28. https://doi.org/10.1109/tcds.2020.3044366.
LibreCat | Files available | DOI
 

2021 | Journal Article | LibreCat-ID: 45724
Henderson, C. M., Lena Steinhoff, C. M. Harmeling, and R. W. Palmatier. “Customer Inertia Marketing.” Journal of the Academy of Marketing Science 49, no. 2 (2021): 350–73. http://dx.doi.org/10.1007/s11747-020-00744-0.
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2021 | Journal Article | LibreCat-ID: 45725
Kim, J. J., Lena Steinhoff, and R. W. Palmatier. “An Emerging Theory of Loyalty Program Dynamics.” Journal of the Academy of Marketing Science 49, no. 1 (2021): 71–95. https://doi.org/10.1007/s11747-020-00719-1.
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2021 | Journal Article | LibreCat-ID: 45722
Steinhoff, Lena, and R. W. Palmatier. “Commentary: Opportunities and Challenges of Technology in Relationship Marketing.” Australasian Marketing Journal 29, no. 2 (2021): 111–17. https://doi.org/10.1016/j.ausmj.2020.07.003.
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2021 | Journal Article | LibreCat-ID: 45723
Steinhoff, Lena, and M. M. Zondag. “Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages.” Journal of Business Research 129 (2021): 70–82. https://doi.org/10.1016/j.jbusres.2021.02.016.
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2021 | Conference Paper | LibreCat-ID: 45741
Alberternst, B., Lena Steinhoff, A. Eggert, and M. Giesler. “Consumer Solidarity: A Social-System Perspective on the Glue That Holds Society Together.” In 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2021.
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2021 | Conference Paper | LibreCat-ID: 45740
Alberternst, B., A. Eggert, Lena Steinhoff, and M. Giesler. “Understanding and Measuring Consumer Solidarity as a Collective Bond.” In Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.
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2020 | Conference Paper | LibreCat-ID: 24373
Krebs, Benjamin. “Antecedents and Performance Consequences of High-Potential Scheme Use.” In Academy of Management Proceedings, Vol. 1, 2020.
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2020 | Journal Article | LibreCat-ID: 21126
Pekkarinen, Satu, Lea Hennala, Outi Tuisku, Christine Gustafsson, Rose-Marie Johansson-Pajala, Kirsten Thommes, Julia Amelie Hoppe, and Helinä Melkas. “Care Robots in Society: Knowledge and Orientation Needs.” Gerontechnology, 2020. https://doi.org/10.4017/gt.2020.19.s.69664.
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