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704 Publications


2021 | Journal Article | LibreCat-ID: 24456 | OA
@article{Rohlfing_Cimiano_Scharlau_Matzner_Buhl_Buschmeier_Esposito_Grimminger_Hammer_Haeb-Umbach_et al._2021, title={Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems}, volume={13}, DOI={10.1109/tcds.2020.3044366}, number={3}, journal={IEEE Transactions on Cognitive and Developmental Systems}, author={Rohlfing, Katharina J. and Cimiano, Philipp and Scharlau, Ingrid and Matzner, Tobias and Buhl, Heike M. and Buschmeier, Hendrik and Esposito, Elena and Grimminger, Angela and Hammer, Barbara and Haeb-Umbach, Reinhold and et al.}, year={2021}, pages={717–728} }
LibreCat | Files available | DOI
 

2021 | Journal Article | LibreCat-ID: 45724
@article{Henderson_Steinhoff_Harmeling_Palmatier_2021, title={Customer Inertia Marketing}, volume={49}, DOI={http://dx.doi.org/10.1007/s11747-020-00744-0}, number={2}, journal={Journal of the Academy of Marketing Science}, author={Henderson, C. M. and Steinhoff, Lena and Harmeling, C. M. and Palmatier, R. W.}, year={2021}, pages={350–373} }
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2021 | Journal Article | LibreCat-ID: 45725
@article{Kim_Steinhoff_Palmatier_2021, title={An Emerging Theory of Loyalty Program Dynamics}, volume={49}, DOI={10.1007/s11747-020-00719-1}, number={1}, journal={Journal of the Academy of Marketing Science}, author={Kim, J. J. and Steinhoff, Lena and Palmatier, R. W.}, year={2021}, pages={71–95} }
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2021 | Journal Article | LibreCat-ID: 45722
@article{Steinhoff_Palmatier_2021, title={Commentary: Opportunities and Challenges of Technology in Relationship Marketing}, volume={29}, DOI={https://doi.org/10.1016/j.ausmj.2020.07.003}, number={2}, journal={Australasian Marketing Journal}, author={Steinhoff, Lena and Palmatier, R. W.}, year={2021}, pages={111–117} }
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2021 | Journal Article | LibreCat-ID: 45723
@article{Steinhoff_Zondag_2021, title={Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages}, volume={129}, DOI={10.1016/j.jbusres.2021.02.016}, journal={Journal of Business Research}, author={Steinhoff, Lena and Zondag, M. M.}, year={2021}, pages={70–82} }
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2021 | Conference Paper | LibreCat-ID: 45741
@inproceedings{Alberternst_Steinhoff_Eggert_Giesler_2021, title={Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together}, booktitle={2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg}, author={Alberternst, B. and Steinhoff, Lena and Eggert, A. and Giesler, M.}, year={2021} }
LibreCat
 

2021 | Conference Paper | LibreCat-ID: 45740
@inproceedings{Alberternst_Eggert_Steinhoff_Giesler_2021, title={Understanding and Measuring Consumer Solidarity as a Collective Bond}, booktitle={Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid}, author={Alberternst, B. and Eggert, A. and Steinhoff, Lena and Giesler, M.}, year={2021} }
LibreCat
 

2021 | Journal Article | LibreCat-ID: 17860
@article{Beverungen_Kundisch_Wünderlich_2021, title={Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers}, volume={32}, DOI={10.1108/JOSM-03-2020-0066}, number={4}, journal={Journal of Service Management}, publisher={Emerald Insight}, author={Beverungen, Daniel and Kundisch, Dennis and Wünderlich, Nancy}, year={2021}, pages={507–532} }
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2020 | Conference Paper | LibreCat-ID: 24373
@inproceedings{Krebs_2020, title={Antecedents and Performance Consequences of High-Potential Scheme Use}, volume={1}, number={21233}, booktitle={Academy of Management Proceedings}, author={Krebs, Benjamin}, year={2020} }
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2020 | Journal Article | LibreCat-ID: 21126
@article{Pekkarinen_Hennala_Tuisku_Gustafsson_Johansson-Pajala_Thommes_Hoppe_Melkas_2020, title={Care robots in society: Knowledge and orientation needs}, DOI={10.4017/gt.2020.19.s.69664}, journal={Gerontechnology}, author={Pekkarinen, Satu and Hennala, Lea and Tuisku, Outi and Gustafsson, Christine and Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Melkas, Helinä}, year={2020} }
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2020 | Journal Article | LibreCat-ID: 21127
@article{Johansson-Pajala_Thommes_Hoppe_Tuisku_Hennala_Pekkarinen_Melkas_Gustafsson_2020, title={The need for care robot orientation in elder care services}, DOI={10.4017/gt.2020.19.s.69574}, journal={Gerontechnology}, author={Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Tuisku, Outi and Hennala, Lea and Pekkarinen, Satu and Melkas, Helinä and Gustafsson, Christine}, year={2020} }
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2020 | Journal Article | LibreCat-ID: 21287
@article{Kaimann_2020, title={Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets}, volume={12}, DOI={10.3390/su12156185}, number={156185}, journal={Sustainability}, author={Kaimann, Daniel}, year={2020} }
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2020 | Journal Article | LibreCat-ID: 17361
@article{Johansson-Pajala_Thommes_Hoppe_Tuisku_Hennala_Pekkarinen_Melkas_Gustafsson_2020, title={Care Robot Orientation: What, Who and How? Potential Users` Perceptions}, DOI={10.1007/s12369-020-00619-y}, journal={International Journal of Social Robotics}, author={Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Tuisku, Outi and Hennala, Lea and Pekkarinen, Satu and Melkas, Helina and Gustafsson, Christine}, year={2020}, pages={1–15} }
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2020 | Journal Article | LibreCat-ID: 17366
@article{Hoppe_Johansson-Pajala_Gustafsson_Melkas_Tusku_Pekkarinen_Hennala, title={Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen?}, volume={2}, journal={Industrie 4.0 Management}, author={Hoppe, Julia Amelie and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Melkas, Helinä and Tusku, Outi and Pekkarinen, Satu and Hennala, Lea} }
LibreCat
 

2020 | Book Chapter | LibreCat-ID: 17367 | OA
@inbook{Hoppe_Johansson-Pajala_Gustafsson_Melkas_Tusku_Pekkarinen_Hennala_Thommes_2020, place={Berlin / Boston}, title={Assistive robots in care: Expectations and perceptions of older people}, DOI={10.1515/9783110677485-009}, booktitle={Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in elderly care }, publisher={De Gruyter}, author={Hoppe, Julia Amelie and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Melkas, Helinä and Tusku, Outi and Pekkarinen, Satu and Hennala, Lea and Thommes, Kirsten}, editor={Haltaufderheide, Joschka and Hovemann, Johanna and Vollmann, JochenEditors}, year={2020}, pages={139–156} }
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2020 | Journal Article | LibreCat-ID: 20882
@article{Hoffmann_Thommes_2020, title={Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment}, DOI={10.1016/j.jebo.2020.09.034}, journal={Journal of Economic Behavior & Organization}, author={Hoffmann, Christin and Thommes, Kirsten}, year={2020}, pages={49–65} }
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2020 | Journal Article | LibreCat-ID: 20883
@article{Grund_Harbring_Thommes_Tilkes_2020, title={Decisions on Extending Group Membership—Evidence from a Public Good Experiment}, DOI={10.3390/g11040061}, number={61}, journal={Games}, author={Grund, Christian and Harbring, Christine and Thommes, Kirsten and Tilkes, Katja Rebecca}, year={2020} }
LibreCat | DOI
 

2020 | Journal Article | LibreCat-ID: 4627
@article{Kaimann_2020, title={Ancillary market signaling: A two-stage model of economic reputation on ancillary market success}, volume={27}, DOI={10.1080/13504851.2019.1683136}, number={16}, journal={Applied Economics Letters}, author={Kaimann, Daniel}, year={2020}, pages={1366–1370} }
LibreCat | Files available | DOI
 

2020 | Conference Paper | LibreCat-ID: 16116
@inproceedings{Purrmann_Wünderlich_2020, title={How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust}, booktitle={Proceedings of the 2020 AMA Winter Academic Conference}, author={Purrmann, Maren and Wünderlich, Nancy}, year={2020} }
LibreCat
 

2020 | Journal Article | LibreCat-ID: 21128
@article{Thommes_Johansson-Pajala_Gustaffson_Pekkarinen_Tuisku_Hennala_Melkas_Hoppe_2020, title={Trust development in care robots by opinion leader in the society}, DOI={10.4017/gt.2020.19.s.70024.4}, journal={Gerontechnology}, author={Thommes, Kirsten and Johansson-Pajala, Rose-Marie and Gustaffson, Christine and Pekkarinen, Satu and Tuisku, Outi and Hennala, Lea and Melkas, Helinä and Hoppe, Julia Amelie}, year={2020} }
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