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704 Publications
2016 | Journal Article | LibreCat-ID: 4967
Born M, Akkerman A, Thommes K. Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization. Social science research. 2016:58--72.
LibreCat
2016 | Conference Paper | LibreCat-ID: 4988
Thommes K, Oertel S. Elements of Organizational Identity and the Role of a Firm’s History. In: Academy of Management Proceedings. ; 2016:13754.
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2016 | Conference Paper | LibreCat-ID: 4989
Thommes K. Entrepreneurial activity-The impact of childhood. In: Academy of Management Proceedings. ; 2016:13740.
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2016 | Journal Article | LibreCat-ID: 7419
Steinhoff L, Palmatier RW. Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects. Journal of the Academy of Marketing Science. 2016;44(1):88-107.
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2016 | Conference Paper | LibreCat-ID: 7673
Cramer C, Böhm E, Eggert A. The Service Award Paradox. In: Proceedings of the 45th European Marketing Academy (EMAC) Conference. ; 2016.
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2016 | Conference Paper | LibreCat-ID: 7675
Cramer C, Böhm E, Eggert A. Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side. In: 2016 AMA Winter Marketing Educators’ Conference Proceeding. ; 2016.
LibreCat
2016 | Conference Paper | LibreCat-ID: 7686
Böhm E, Backhaus C, Eggert A, Pitsis T. Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective. In: 2016 AMA Winter Marketing Educators’ Conference Proceedings. ; 2016.
LibreCat
2016 | Journal Article | LibreCat-ID: 5151
Oertel S, Thommes K, Walgenbach P. Shadows of the past: The effect of communist heritage on employee consultation. ILR Review. 2016;69(3):683-713.
LibreCat
2016 | Journal Article | LibreCat-ID: 5152
Thommes K, Oertel S, Walgenbach P. Organizational Failure in the Aftermath of Institutional Upheaval. Organization Studies. 2016;37(8):1067-1087.
LibreCat
2016 | Conference Paper | LibreCat-ID: 46684
Böhm E, Backhaus C, Eggert A, Pitsis T. Shedding light on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective. In: 2016 AMA Winter Academic Conference, Las Vegas, NV. ; 2016.
LibreCat
2016 | Conference Paper | LibreCat-ID: 46683
Cramer C, Böhm E, Eggert A. Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award). In: 2016 AMA Winter Academic Conference, Las Vegas, NV. ; 2016.
LibreCat
2016 | Conference Paper | LibreCat-ID: 46681
Eggert A, Böhm E, Cramer C. Business Service Outsourcing in Manufacturing Firms: An Event Study. In: International Colloquium on Relationship Marketing (ICRM), Toulouse (Nominiert Für Best Paper Award). ; 2016.
LibreCat
2016 | Conference Paper | LibreCat-ID: 46682
Cramer C, Böhm E, Eggert A. The service award paradox. In: 45rd EMAC Annual Conference, Oslo. ; 2016.
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2016 | Journal Article | LibreCat-ID: 46663
Böhm E, Backhaus C, Eggert A, Cummins T. Understanding outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective. Journal of Strategic Contracting and Negotiation, (ausgezeichnet mit Best Paper Award). 2016;3(1-2):128-149.
LibreCat
2016 | Book Chapter | LibreCat-ID: 46664
Garnefeld I, Böhm E, Feider L. Retourenmanagement zur Steigerung des Kundenwerts. In: Günther B, Helm S, Eggert A, eds. Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen. 2nd ed. ; 2016.
LibreCat
2016 | Journal Article | LibreCat-ID: 46640
Böhm E, Eggert A, Thiesbrummel C. Service transition: A viable option for manufacturing companies with deteriorating financial performance? Industrial Marketing Management. 2016;60(1):101-111. doi:10.1016/j.indmarman.2016.04.007
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| DOI
2016 | Journal Article | LibreCat-ID: 4929
Backes-Gellner U, Kluike M, Pull K, Schneider M, Teuber S. Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK. Journal of Business Economics. 2016;(7):751--772.
LibreCat
2016 | Journal Article | LibreCat-ID: 47990
Alewell D, Bähring K, Thommes K. Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects. Arbeit. 2016;16(4):282-295. doi:10.1515/arbeit-2007-0404
LibreCat
| DOI
2016 | Journal Article | LibreCat-ID: 45732
Steinhoff L, Palmatier RW. Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects. Journal of the Academy of Marketing Science. 2016;44(1):88-107. doi:10.1007/s11747-014-0405-6
LibreCat
| DOI
2016 | Conference Paper | LibreCat-ID: 45747
Witte C, Steinhoff L, Eggert A. The Power of Gift Purchases in Strengthening Customer-Company Relationships. In: Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo. ; 2016.
LibreCat
2016 | Working Paper | LibreCat-ID: 45754
Steinhoff L, Fang E, Palmatier RW, Wang K. Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series.; 2016:16-121.
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| Files available
2015 | Mastersthesis | LibreCat-ID: 3309
Fanasch P. Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg. Universität Paderborn; 2015.
LibreCat
2015 | Bachelorsthesis | LibreCat-ID: 3310
Walczok GP. Die Veränderung des Mobilfunkmarktes durch die Discountanbieter. Universität Paderborn; 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 288
Cox J, Kaimann D. How do reviews from professional critics interact with other signals of product quality? Evidence from the video game industry. Journal of Consumer Behaviour. 2015;14(6):366-377. doi:10.1002/cb.1553
LibreCat
| Files available
| DOI
2015 | Working Paper | LibreCat-ID: 21131
Grund C, Thommes K. Disentangling the Role of Contract Types and Sector Disparities for Public Service Motivation.; 2015.
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2015 | Working Paper | LibreCat-ID: 21132
Grund C, Harbring C, Thommes K. Cooperation in Diverse Teams: The Role of Temporary Group Membership.; 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 228
Fahr R, Mir Djawadi B. “…and they are really lying”: Clean Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment. Journal of Economic Psychology. 2015:48-59. doi:10.1016/j.joep.2015.03.002
LibreCat
| Files available
| DOI
2015 | Conference Paper | LibreCat-ID: 7722
Eggert A, Steinhoff L, Witte C. You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty. In: 2015 AMA Summer Marketing Educators’ Conference Proceedings. ; 2015.
LibreCat
2015 | Conference Paper | LibreCat-ID: 7723
Cramer C, Böhm E, Eggert A. Stock Market Reactions to Business Service Outsourcing in Manufacturing Firms. In: Proceedings of the 44th European Marketing Academy (EMAC) Conference. ; 2015.
LibreCat
2015 | Conference Paper | LibreCat-ID: 7724
Feider L, Garnefeld I, Böhm E. Threatening customers not to return – An effective strategy for online retailers? In: Proceedings of the 44th European Marketing Academy (EMAC) Conference. ; 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 5701
Wünderlich N, Heinonen K, Ostrom AL, et al. Futurizing” Smart Service: Implications for Service Researchers and Managers. Journal of Services Marketing. 2015;29(6/7):442-447.
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2015 | Journal Article | LibreCat-ID: 5703
Gustafsson A, Aksoy L, Brady MK, et al. Conducting Service Research that Matters. Journal of Services Marketing. 2015;29(6/7):425-429.
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2015 | Journal Article | LibreCat-ID: 5704
Scherer A, Wünderlich N, Von Wangenheim F. The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention. MIS Quarterly. 2015;39(1):177-200.
LibreCat
2015 | Journal Article | LibreCat-ID: 5705
Breugelmans E, Bijmolt THA, Zhang J, et al. Advancing Research on Loyalty Programs: A Future Research Agenda. Marketing Letters. 2015;26(2):127-139.
LibreCat
2015 | Journal Article | LibreCat-ID: 4847
Eggert A, Steinhoff L, Garnefeld I. Managing the bright and dark sides of status endowment in hierarchical loyalty programs. Journal of Service Research. 2015;18(2):210--228.
LibreCat
2015 | Journal Article | LibreCat-ID: 4848
Terho H, Eggert A, Haas A, Ulaga W. How sales strategy translates into performance: The role of salesperson customer orientation and value-based selling. Industrial Marketing Management. 2015:12--21.
LibreCat
2015 | Journal Article | LibreCat-ID: 4849
Eggert A, Thiesbrummel C, Deutscher C. Heading for new shores: Do service and hybrid innovations outperform product innovations in industrial companies? Industrial Marketing Management. 2015:173--183.
LibreCat
2015 | Journal Article | LibreCat-ID: 4871
Djawadi BM, Fahr R. “...and they are really lying: Clean Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment.” Journal of Economic Psychology. 2015;48:48-59.
LibreCat
2015 | Book Chapter | LibreCat-ID: 4943
Eggert A, Haas A, Ulaga W, Terho H. Wertbasiertes Verkaufen auf Industriegütermärkten. In: Handbuch Business-to-Business-Marketing. Wiesbaden: Springer Fachmedien Wiesbaden; 2015:483-495. doi:10.1007/978-3-8349-4681-2_23
LibreCat
| DOI
2015 | Journal Article | LibreCat-ID: 4968
Grund C, Harbring C, Thommes K. Public good provision in blended groups of partners and strangers. Economics Letters. 2015:41--44.
LibreCat
2015 | Journal Article | LibreCat-ID: 4969
Thommes K, Vyrastekova J, Akkerman A. Behavioral spillovers from freeriding in multilevel interactions. Journal of Behavioral and Experimental Economics. 2015:78--87.
LibreCat
2015 | Book Chapter | LibreCat-ID: 5106
Fahr R, Foit D. Kleine Unternehmen - kleine Verantwortung? Theorie und Praxis unternehmerischer Verantwortung im Mittelstand. In: Becker W, Ulrich P, eds. BWL Im Mittelstand - Grundlagen-Besonderheiten-Entwicklungen". 1st ed. Stuttgart: W. Kohlhammer-Verlag; 2015:Chapter 4.6.1.
LibreCat
2015 | Journal Article | LibreCat-ID: 5153
Thommes K, Oertel S. History as a Source of Competitive Advantages. Scandinavian Management Journal. 2015;31:549-560.
LibreCat
2015 | Journal Article | LibreCat-ID: 5445
Wehner MC, Schwens C, Kabst R. Individual-Level Experience and Organizational-Level Absorptive Capacity: The Special Case of International New Ventures. Journal of Business Economics. 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 5449
Hütt P, Baum M, Schwens C, Kabst R. Foreign Direct Investment Location Choice of Small- and Medium-Sized Enterprises: The Risk of Value Erosion of Firm-Specific Resources. International Business Review. 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 5451
Wolf S, Weißenberger BE, Wehner MC, Kabst R. Controllers as Business Partners in Managerial Decision-Making: Attitude, Subjective Norm, and Internal Improvements. Journal of Accounting & Organizational Change. 2015.
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2015 | Journal Article | LibreCat-ID: 5452
Isidor R, Schwens C, Kabst R. Interim Management Utilization, Firm Flexibility and its Impact on Firm Performance. International Journal of Human Resources Development and Management . 2015.
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2015 | Journal Article | LibreCat-ID: 5454
Baum M, Schäfer M, Kabst R. Modeling the Impact of Advertisement-Image Congruity on Applicant Attraction. Human Resource Management . 2015.
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2015 | Journal Article | LibreCat-ID: 5455
Baum M, Kabst R. The effectiveness of recruitment advertisement and recruitment websites: Indirect and interactive effects on applicant attraction. Human Resource Management (HRM). 2015.
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2015 | Journal Article | LibreCat-ID: 5456
Wehner MC, Giardini A, Kabst R. Recruitment Process Outsourcing and Applicant Reactions: When Does Image Make a Difference? . Human Resource Management . 2015.
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