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704 Publications
2016 | Working Paper | LibreCat-ID: 45754
@book{Steinhoff_Fang_Palmatier_Wang_2016, title={Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series}, author={Steinhoff, Lena and Fang, E. and Palmatier, R. W. and Wang, K.}, year={2016}, pages={16–121} }
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| Files available
2015 | Mastersthesis | LibreCat-ID: 3309
@book{Fanasch_2015, title={Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg}, publisher={Universität Paderborn}, author={Fanasch, Patrizia}, year={2015} }
LibreCat
2015 | Bachelorsthesis | LibreCat-ID: 3310
@book{Walczok_2015, title={Die Veränderung des Mobilfunkmarktes durch die Discountanbieter}, publisher={Universität Paderborn}, author={Walczok, Gregor Paul}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 288
@article{Cox_Kaimann_2015, title={How do reviews from professional critics interact with other signals of product quality? Evidence from the video game industry}, volume={14}, DOI={10.1002/cb.1553}, number={6}, journal={Journal of Consumer Behaviour}, publisher={Wiley Online Library}, author={Cox, Joe and Kaimann, Daniel}, year={2015}, pages={366–377} }
LibreCat
| Files available
| DOI
2015 | Working Paper | LibreCat-ID: 21131
@book{Grund_Thommes_2015, title={Disentangling the Role of Contract Types and Sector Disparities for Public Service Motivation}, author={Grund, Christian and Thommes, Kirsten}, year={2015} }
LibreCat
2015 | Working Paper | LibreCat-ID: 21132
@book{Grund_Harbring_Thommes_2015, title={Cooperation in Diverse Teams: The Role of Temporary Group Membership}, author={Grund, Christian and Harbring, Christine and Thommes, Kirsten}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 228
@article{Fahr_Mir Djawadi_2015, title={“…and they are really lying”: Clean Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment.}, DOI={10.1016/j.joep.2015.03.002}, journal={Journal of Economic Psychology}, publisher={Elsevier}, author={Fahr, Rene and Mir Djawadi, Behnud}, year={2015}, pages={48–59} }
LibreCat
| Files available
| DOI
2015 | Conference Paper | LibreCat-ID: 7722
@inproceedings{Eggert_Steinhoff_Witte_2015, title={ You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty}, booktitle={2015 AMA Summer Marketing Educators’ Conference Proceedings}, author={Eggert, A and Steinhoff, L and Witte, C}, year={2015} }
LibreCat
2015 | Conference Paper | LibreCat-ID: 7723
@inproceedings{Cramer_Böhm_Eggert_2015, title={Stock Market Reactions to Business Service Outsourcing in Manufacturing Firms}, booktitle={Proceedings of the 44th European Marketing Academy (EMAC) Conference}, author={Cramer, C and Böhm, E and Eggert, A}, year={2015} }
LibreCat
2015 | Conference Paper | LibreCat-ID: 7724
@inproceedings{Feider_Garnefeld_Böhm_2015, title={Threatening customers not to return – An effective strategy for online retailers?}, booktitle={Proceedings of the 44th European Marketing Academy (EMAC) Conference}, author={Feider, L and Garnefeld, I and Böhm, E}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5701
@article{Wünderlich_Heinonen_Ostrom_Patricio_Sousa_Voss_Lemmink_2015, title={Futurizing” Smart Service: Implications for Service Researchers and Managers.}, volume={29}, number={6/7}, journal={Journal of Services Marketing}, publisher={Emerald Group Publishing Limited}, author={Wünderlich, Nancy and Heinonen, Kristina and Ostrom, Amy L and Patricio, Lia and Sousa, Rui and Voss, Chris and Lemmink, Jos}, year={2015}, pages={442–447} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5703
@article{Gustafsson_Aksoy_Brady_McColl-Kennedy_Sirianni_Witell_Wünderlich_2015, title={Conducting Service Research that Matters.}, volume={29}, number={6/7}, journal={Journal of Services Marketing}, publisher={Emerald Group Publishing Limited}, author={Gustafsson, Anders and Aksoy, Lerzan and Brady, Michael K and McColl-Kennedy, Janet R and Sirianni, Nancy J and Witell, Lars and Wünderlich, Nancy}, year={2015}, pages={425–429} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5704
@article{Scherer_Wünderlich_Von Wangenheim_2015, title={The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention.}, volume={39}, number={1}, journal={MIS Quarterly}, publisher={MIS RC}, author={Scherer, Anne and Wünderlich, Nancy and Von Wangenheim, Florian}, year={2015}, pages={177–200} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5705
@article{Breugelmans_Bijmolt_Zhang_Basso_Dorotic_Kopalle_Minnema_Mijnlieff_Wünderlich_2015, title={Advancing Research on Loyalty Programs: A Future Research Agenda.}, volume={26}, number={2}, journal={Marketing Letters}, publisher={Springer}, author={Breugelmans, Els and Bijmolt, Tammo H A and Zhang, Jie and Basso, Leonardo J and Dorotic, Matilda and Kopalle, Praveen and Minnema, Alec and Mijnlieff, Willem Jan and Wünderlich, Nancy}, year={2015}, pages={127–139} }
LibreCat
2015 | Journal Article | LibreCat-ID: 4847
@article{Eggert_Steinhoff_Garnefeld_2015, title={Managing the bright and dark sides of status endowment in hierarchical loyalty programs}, volume={18}, number={2}, journal={Journal of Service Research}, author={Eggert, Andreas and Steinhoff, Lena and Garnefeld, Ina}, year={2015}, pages={210--228} }
LibreCat
2015 | Journal Article | LibreCat-ID: 4848
@article{Terho_Eggert_Haas_Ulaga_2015, title={How sales strategy translates into performance: The role of salesperson customer orientation and value-based selling}, journal={Industrial Marketing Management}, author={Terho, Harri and Eggert, Andreas and Haas, Alexander and Ulaga, Wolfgang}, year={2015}, pages={12--21} }
LibreCat
2015 | Journal Article | LibreCat-ID: 4849
@article{Eggert_Thiesbrummel_Deutscher_2015, title={Heading for new shores: Do service and hybrid innovations outperform product innovations in industrial companies?}, journal={Industrial Marketing Management}, author={Eggert, Andreas and Thiesbrummel, Christoph and Deutscher, Christian}, year={2015}, pages={173--183} }
LibreCat
2015 | Journal Article | LibreCat-ID: 4871
@article{Djawadi_Fahr_2015, title={“...and they are really lying: Clean Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment”}, volume={48}, journal={Journal of Economic Psychology}, author={Djawadi, Behnud Mir and Fahr, René}, year={2015}, pages={48–59} }
LibreCat
2015 | Book Chapter | LibreCat-ID: 4943
@inbook{Eggert_Haas_Ulaga_Terho_2015, place={Wiesbaden}, title={Wertbasiertes Verkaufen auf Industriegütermärkten}, DOI={10.1007/978-3-8349-4681-2_23}, booktitle={Handbuch Business-to-Business-Marketing}, publisher={Springer Fachmedien Wiesbaden}, author={Eggert, Andreas and Haas, Alexander and Ulaga, Wolfgang and Terho, Harri}, year={2015}, pages={483–495} }
LibreCat
| DOI
2015 | Journal Article | LibreCat-ID: 4968
@article{Grund_Harbring_Thommes_2015, title={Public good provision in blended groups of partners and strangers}, journal={Economics Letters}, author={Grund, Christian and Harbring, Christine and Thommes, Kirsten}, year={2015}, pages={41--44} }
LibreCat
2015 | Journal Article | LibreCat-ID: 4969
@article{Thommes_Vyrastekova_Akkerman_2015, title={Behavioral spillovers from freeriding in multilevel interactions}, journal={Journal of Behavioral and Experimental Economics}, author={Thommes, Kirsten and Vyrastekova, Jana and Akkerman, Agnes}, year={2015}, pages={78--87} }
LibreCat
2015 | Book Chapter | LibreCat-ID: 5106
@inbook{Fahr_Foit_2015, place={Stuttgart}, edition={1}, title={Kleine Unternehmen - kleine Verantwortung? Theorie und Praxis unternehmerischer Verantwortung im Mittelstand}, booktitle={BWL im Mittelstand - Grundlagen-Besonderheiten-Entwicklungen"}, publisher={W. Kohlhammer-Verlag}, author={Fahr, Rene and Foit, Dörte}, editor={Becker, W. and Ulrich, P.Editors}, year={2015}, pages={Chapter 4.6.1} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5153
@article{Thommes_Oertel_2015, title={History as a Source of Competitive Advantages}, volume={31}, journal={Scandinavian Management Journal}, author={Thommes, Kirsten and Oertel, Simon}, year={2015}, pages={549–560} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5445
@article{Wehner_Schwens_Kabst_2015, title={Individual-Level Experience and Organizational-Level Absorptive Capacity: The Special Case of International New Ventures.}, journal={Journal of Business Economics.}, author={Wehner, M C and Schwens, C and Kabst, Rüdiger}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5449
@article{Hütt_Baum_Schwens_Kabst_2015, title={Foreign Direct Investment Location Choice of Small- and Medium-Sized Enterprises: The Risk of Value Erosion of Firm-Specific Resources.}, journal={International Business Review.}, author={Hütt, P and Baum, M and Schwens, C and Kabst, Rüdiger}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5451
@article{Wolf_Weißenberger_Wehner_Kabst_2015, title={Controllers as Business Partners in Managerial Decision-Making: Attitude, Subjective Norm, and Internal Improvements.}, journal={Journal of Accounting & Organizational Change.}, author={Wolf, S and Weißenberger, B E and Wehner, M C and Kabst, Rüdiger}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5452
@article{Isidor_Schwens_Kabst_2015, title={ Interim Management Utilization, Firm Flexibility and its Impact on Firm Performance.}, journal={International Journal of Human Resources Development and Management. }, author={Isidor, R and Schwens, C and Kabst, Rüdiger}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5454
@article{Baum_Schäfer_Kabst_2015, title={Modeling the Impact of Advertisement-Image Congruity on Applicant Attraction.}, journal={Human Resource Management. }, author={Baum, M and Schäfer, M and Kabst, Rüdiger}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5455
@article{Baum_Kabst_2015, title={ The effectiveness of recruitment advertisement and recruitment websites: Indirect and interactive effects on applicant attraction.}, journal={Human Resource Management (HRM).}, author={Baum, M and Kabst, Rüdiger}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5456
@article{Wehner_Giardini_Kabst_2015, title={Recruitment Process Outsourcing and Applicant Reactions: When Does Image Make a Difference? }, journal={Human Resource Management. }, author={Wehner, M C and Giardini, A and Kabst, Rüdiger}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5457
@article{Li_Parboteeah_2015, title={The effect of culture on the responsiveness of firms to mimetic forces: Imitative foreign joint venture entries into China, 1985–2003.}, volume={50}, number={3}, journal={Journal of World Business}, author={Li, C and Parboteeah, P}, year={2015}, pages={465–476} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5458
@article{Schneid_Isidor_Li_Kabst_2015, title={The influence of cultural context on the relationship between gender diversity and team performance: A meta-analysis.}, volume={26}, number={6}, journal={International Journal of Human Resource Management.}, author={Schneid, M and Isidor, R and Li, C and Kabst, Rüdiger}, year={2015}, pages={733–756} }
LibreCat
2015 | Conference Paper | LibreCat-ID: 46686
@inproceedings{Feider_Garnefeld_Böhm_2015, title={Threatening customers not to return – An effective strategy for online retailers?}, booktitle={44th EMAC Annual Conference, Leuven}, author={Feider, L. and Garnefeld, I. and Böhm, Eva}, year={2015} }
LibreCat
2015 | Conference Paper | LibreCat-ID: 46688
@inproceedings{Eggert_Böhm_Cramer_2015, title={Stock market reactions to customer service outsourcing in manufacturing firms}, booktitle={2015 AMA Winter Academic Conference, San Antonio, TX}, author={Eggert, A. and Böhm, Eva and Cramer, C.}, year={2015} }
LibreCat
2015 | Conference Paper | LibreCat-ID: 46687
@inproceedings{Böhm_Eggert_Terho_Ulaga_Haas_2015, title={Recognizing value creation opportunities in business markets}, booktitle={2015 AMA Winter Academic Conference, San Antonio, TX}, author={Böhm, Eva and Eggert, A. and Terho, H. and Ulaga, W. and Haas, A.}, year={2015} }
LibreCat
2015 | Conference Paper | LibreCat-ID: 46685
@inproceedings{Eggert_Böhm_Cramer_2015, title={Stock market reactions to business service outsourcing in manufacturing firms}, booktitle={44th EMAC Annual Conference, Leuven}, author={Eggert, A. and Böhm, Eva and Cramer, C.}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 4959
@article{Iseke_Kocks_Schneider_Schulze-Bentrop_2015, title={Cross-cutting organizational and demographic divides and the performance of research and development teams: two wrongs can make a right}, number={1}, journal={R\&D Management}, author={Iseke, Anja and Kocks, Birgit and Schneider, Martin and Schulze-Bentrop, Conrad}, year={2015}, pages={23--40} }
LibreCat
2015 | Journal Article | LibreCat-ID: 45733
@article{Eggert_Steinhoff_Garnefeld_2015, title={Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs}, volume={18}, DOI={10.1177/1094670514566797}, number={2}, journal={Journal of Service Research}, author={Eggert, A. and Steinhoff, Lena and Garnefeld, I.}, year={2015}, pages={210–228} }
LibreCat
| DOI
2015 | Conference Paper | LibreCat-ID: 45748
@inproceedings{Eggert_Steinhoff_Witte_2015, title={You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty}, booktitle={2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago}, author={Eggert, A. and Steinhoff, Lena and Witte, C.}, year={2015} }
LibreCat
2014 | Report | LibreCat-ID: 350
@book{Kaimann_Cox_2014, title={The Interaction of Signals: A Fuzzy set Analysis of the Video Game Industry}, publisher={Universität Paderborn}, author={Kaimann, Daniel and Cox, Joe}, year={2014} }
LibreCat
| Files available
2014 | Dissertation | LibreCat-ID: 352
@book{Scheel_2014, title={The Economics of Individual Behavior in Competitive Environments: Empirical Evidence from Real-Life Tournaments}, publisher={Universität Paderborn}, author={Scheel, Friedrich}, year={2014} }
LibreCat
| Files available
2014 | Conference Abstract | LibreCat-ID: 3538
@inproceedings{Rötzmeier-Keuper_Wünderlich_2014, title={Customer collectives in healthcare: The transformative potential of service to overcome consumer vulnerability}, booktitle={ Proceedings of the 39th Annual Macromarketing Conference}, author={Rötzmeier-Keuper, Julia and Wünderlich, Nancy}, year={2014} }
LibreCat
2014 | Conference Abstract | LibreCat-ID: 3541
@inproceedings{Rötzmeier-Keuper_Wünderlich_2014, title={ Interdependent Relationships Between and among Service Providers and Customer Collectives.}, booktitle={Proceedings of the AMA SERVSIG International Service Research Conference}, author={Rötzmeier-Keuper, Julia and Wünderlich, Nancy}, year={2014} }
LibreCat
2014 | Conference Paper | LibreCat-ID: 7725
@inproceedings{Eggert_Böhm_Cramer_2014, title={Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms}, booktitle={2015 AMA Winter Marketing Educators’ Conference Proceedings}, author={Eggert, A and Böhm, E and Cramer, C}, year={2014} }
LibreCat
2014 | Conference Paper | LibreCat-ID: 7727
@inproceedings{Kanuri_Münkhoff_Scheer_2014, title={Service transition versus service infusion: Different pathways to success for service-oriented manufacturers?}, booktitle={ISBM 2014 Academic Conference}, author={Kanuri, V and Münkhoff, E and Scheer, L. K}, year={2014} }
LibreCat
2014 | Conference Paper | LibreCat-ID: 7728
@inproceedings{Eggert_Haas_Terho_Ulaga_Münkhoff_2014, title={Selling value in business markets: Why a powerful idea often fails}, booktitle={ISBM 2014 Academic Conference}, author={Eggert, A and Haas, A and Terho, H and Ulaga, W and Münkhoff, E}, year={2014} }
LibreCat
2014 | Conference Paper | LibreCat-ID: 7729
@inproceedings{Ritter_Eggert_Münkhoff_Ulaga_2014, title={The corporate marketing department - Between value and vanish}, booktitle={ISBM 2014 Academic Conference}, author={Ritter, T and Eggert, A and Münkhoff, E and Ulaga, W}, year={2014} }
LibreCat
2014 | Conference Paper | LibreCat-ID: 7730
@inproceedings{Eggert_Münkhoff_Thiesbrummel_2014, title={Service transition: A viable option for manufacturing companies with declining financial performance?}, booktitle={Proceedings of the 43rd European Marketing Academy (EMAC) Conference}, author={Eggert, A and Münkhoff, E and Thiesbrummel, C}, year={2014} }
LibreCat
2014 | Conference Paper | LibreCat-ID: 7731
@inproceedings{Terho_Eggert_Ulaga_Haas_2014, title={Overcoming Roadblocks to Value-Based Selling: Aligning Organizational Support With Sales Force Activities}, booktitle={2014 AMA Winter Marketing Educators’ Proceedings}, author={Terho, H and Eggert, A and Ulaga, W and Haas, A}, year={2014} }
LibreCat
2014 | Journal Article | LibreCat-ID: 5714
@article{Schumann_Wünderlich_Evanschitzky_2014, title={Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits.}, volume={90}, number={1}, journal={Journal of Retailing}, publisher={Elsevier}, author={Schumann, Jan H and Wünderlich, Nancy and Evanschitzky, Heiner}, year={2014}, pages={111–118} }
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