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706 Publications
2015 | Conference Paper | LibreCat-ID: 45748
Eggert A, Steinhoff L, Witte C. You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty. In: 2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago. ; 2015.
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2014 | Report | LibreCat-ID: 350
Kaimann D, Cox J. The Interaction of Signals: A Fuzzy Set Analysis of the Video Game Industry. Universität Paderborn; 2014.
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| Files available
2014 | Dissertation | LibreCat-ID: 352
Scheel F. The Economics of Individual Behavior in Competitive Environments: Empirical Evidence from Real-Life Tournaments. Universität Paderborn; 2014.
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| Files available
2014 | Conference Abstract | LibreCat-ID: 3538
Rötzmeier-Keuper J, Wünderlich N. Customer collectives in healthcare: The transformative potential of service to overcome consumer vulnerability. In: Proceedings of the 39th Annual Macromarketing Conference. ; 2014.
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2014 | Conference Abstract | LibreCat-ID: 3541
Rötzmeier-Keuper J, Wünderlich N. Interdependent Relationships Between and among Service Providers and Customer Collectives. In: Proceedings of the AMA SERVSIG International Service Research Conference. ; 2014.
LibreCat
2014 | Conference Paper | LibreCat-ID: 7725
Eggert A, Böhm E, Cramer C. Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms. In: 2015 AMA Winter Marketing Educators’ Conference Proceedings. ; 2014.
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2014 | Conference Paper | LibreCat-ID: 7727
Kanuri V, Münkhoff E, Scheer LK. Service transition versus service infusion: Different pathways to success for service-oriented manufacturers? In: ISBM 2014 Academic Conference. ; 2014.
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2014 | Conference Paper | LibreCat-ID: 7728
Eggert A, Haas A, Terho H, Ulaga W, Münkhoff E. Selling value in business markets: Why a powerful idea often fails. In: ISBM 2014 Academic Conference. ; 2014.
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2014 | Conference Paper | LibreCat-ID: 7729
Ritter T, Eggert A, Münkhoff E, Ulaga W. The corporate marketing department - Between value and vanish. In: ISBM 2014 Academic Conference. ; 2014.
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2014 | Conference Paper | LibreCat-ID: 7730
Eggert A, Münkhoff E, Thiesbrummel C. Service transition: A viable option for manufacturing companies with declining financial performance? In: Proceedings of the 43rd European Marketing Academy (EMAC) Conference. ; 2014.
LibreCat
2014 | Conference Paper | LibreCat-ID: 7731
Terho H, Eggert A, Ulaga W, Haas A. Overcoming Roadblocks to Value-Based Selling: Aligning Organizational Support With Sales Force Activities. In: 2014 AMA Winter Marketing Educators’ Proceedings. ; 2014.
LibreCat
2014 | Journal Article | LibreCat-ID: 5714
Schumann JH, Wünderlich N, Evanschitzky H. Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits. Journal of Retailing. 2014;90(1):111-118.
LibreCat
2014 | Journal Article | LibreCat-ID: 444
Mir Djawadi B, Fahr R, Turk F. Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change. Value in Health. 2014;(8):814-822. doi:10.1016/j.jval.2014.08.2669
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| Files available
| DOI
2014 | Journal Article | LibreCat-ID: 4850
Eggert A, Hogreve J, Ulaga W, Muenkhoff E. Revenue and profit implications of industrial service strategies. Journal of Service Research. 2014;(1):23--39.
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2014 | Journal Article | LibreCat-ID: 4872
Djawadi BM, Fahr R, Turk F. “Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change.” Value in Health. 2014;17(8):814-822.
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2014 | Report | LibreCat-ID: 4922
Janssen E, Fahr R. The Wage Effects of Social Norms-Evidence of Deviations from Peers’ Body Mass in Europe.; 2014.
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2014 | Journal Article | LibreCat-ID: 4970
Thommes K, Faure M, Heine K. The internal market and the consumer: what consumers actually choose. Colum J Eur L. 2014:47.
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2014 | Journal Article | LibreCat-ID: 4971
Thommes K, Akkerman A, Torenvlied R, Born M. The dark side of solidarity: social norms and social relations in the aftermath of strikes. Industrial relations journal. 2014;(4):348--367.
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2014 | Journal Article | LibreCat-ID: 7426
Schneider M, Eggert A. Embracing complex causality with the QCA method: An invitation. Journal of Business Market Management. 2014;7(1):312–328.
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2014 | Journal Article | LibreCat-ID: 7428
Eggert A, Thiesbrummel C, Deutscher C. Differential effects of product and service innovations on the financial performance of industrial firms. Journal of Business Market Management. 2014;7(3):380-405.
LibreCat
2014 | Book (Editor) | LibreCat-ID: 7435
Steinhoff L, ed. Loyalitätswirkung Des Geschenkten Bevorzugten Kundenstatus – Eine Theoretische Und Empirisch-Experimentelle Analyse. Wiesbaden: Springer Gabler; 2014.
LibreCat
2014 | Dissertation | LibreCat-ID: 419
Kolle A. Gender and Ethnic Discrimination in Hiring : Evidence from Field Experiments in the German Labor Market. Universität Paderborn; 2014.
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| Files available
2014 | Dissertation | LibreCat-ID: 440
Kaimann D. Decision Making under Asymmetric Information in Markets for Experience Goods: Empirical Evidence of Signaling Effects on Consumer Perceptions. Universität Paderborn; 2014.
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| Files available
2014 | Working Paper | LibreCat-ID: 5036
Fahr R, Janssen EA, Sureth-Sloane C. Can Tax Rate Increases Foster Investment Under Entry and Exit Flexibility? - Insights from an Economic Experiment. Vol 166.; 2014.
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2014 | Newspaper Article | LibreCat-ID: 5142
Fahr R. Vom Wollen und Können ethischen Entscheidens. Theologie und Glaube. 2014:260-269.
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2014 | Book | LibreCat-ID: 5147
Fahr R. Verantwortungsvolles Handeln in Unternehmen. Die Rolle von Kognitiven Verzerrungen Und Selbsttäuschung Bei Ethischen Entscheidungen. Paderborn: Klaus von Stoch; 2014:137-166.
LibreCat
2014 | Book Chapter | LibreCat-ID: 5164
Akkerman A, Torenvlied R, Lehr A, Thommes K. Contagious conflict: spill-over effects of labor conflict between and within organizations. In: Social Conflict within and between Groups. Psychology Press; 2014.
LibreCat
2014 | Book | LibreCat-ID: 5167
Thommes K, Walgenbach P, Oertel S. Die Rechte von Arbeitnehmervertretern in Ost- Und Westeuropa - Einheitseuropa Oder Zweiklassengesellschaft? Rainer Hampp-Verlag; 2014:216-245.
LibreCat
2014 | Journal Article | LibreCat-ID: 5444
Zapkau FB, Schwens C, Kabst R. The Role of prior Entrepreneurial Exposure in the Entrepreneurial Process: A Review and Future Research Implications. Journal of Small Business Management. 2014.
LibreCat
2014 | Journal Article | LibreCat-ID: 5460
Vogt S, Förster B, Kabst R. Social media and e-participation: Challenges of social media for managing public projects. International Journal of Public Administration in the Digital Age . 2014;1(3):87-107. doi:10.4018/ijpada.2014070105
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| DOI
2014 | Journal Article | LibreCat-ID: 5461
Zapkau FB, Schwens C, Kabst R. Foreign Direct Investments and domestic employment of German SMEs: The moderating effect of owner-management. Journal of Small Business Management (JSBM). 2014;52(3):451-476.
LibreCat
2014 | Journal Article | LibreCat-ID: 5462
Isidor R, Steinmetz H, Schwens C, Kabst R. Linking Transaction Cost and Social Exchange Theory to Explain Strategic Alliance Performance: A Meta-Analytic Structural Equation Model. International Journal of Strategic Business Alliances. 2014;3(2).
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2014 | Journal Article | LibreCat-ID: 5463
Strohmeier S, Kabst R. Configurations of e-HRM - An Empirical Exploration. Employee Relations. 2014;36(4):333-353.
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2014 | Journal Article | LibreCat-ID: 5778
Schnedler W, Vanberg C. Playing hard to get: an economic rationale for crowding out of intrinsically motivated behavior. European Economic Review. Published online 2014.
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| Files available
2014 | Conference Paper | LibreCat-ID: 46695
Eggert A, Münkhoff E, Thiesbrummel C. Service transition: A viable option for manufacturing companies with declining financial performance? In: 43rd EMAC Annual Conference, Valencia. ; 2014.
LibreCat
2014 | Conference Paper | LibreCat-ID: 46692
Kanuri V, Münkhoff E, Scheer LK. Service transition versus service infusion: Different pathways to success for service-oriented manufacturers? In: ISBM 2014 Academic Conference, San Francisco, CA. ; 2014.
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2014 | Conference Paper | LibreCat-ID: 46693
Münkhoff E, Eggert A, Terho H, Haas A, Ulaga W. Salespersons’ solution crafting capability: A knowledge-based perspective. In: ISBM 2014 Academic Conference, San Francisco, CA. ; 2014.
LibreCat
2014 | Conference Paper | LibreCat-ID: 46694
Eggert A, Haas A, Terho H, Ulaga W, Münkhoff E. Selling value in business markets: Why a powerful idea often fails. In: ISBM 2014 Academic Conference, San Francisco, CA. ; 2014.
LibreCat
2014 | Journal Article | LibreCat-ID: 41341
Eggert A, Hogreve J, Ulaga W, Münkhoff E. Revenue and Profit Implications of Industrial Service Strategies. Journal of Service Research. 2014;17(1):23-39. doi:10.1177/1094670513485823
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| DOI
2014 | Journal Article | LibreCat-ID: 4958
Schneider M, Eggert A. Embracing complex causality with the QCA method: An invitation. Journal of Business Market Management. 2014;(1):312--328.
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2014 | Journal Article | LibreCat-ID: 4957
Wozny C, Schneider M. A matter of degree: the continuing training gap for women in Europe. Socio-Economic Review. 2014;(2):353--379.
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2014 | Book | LibreCat-ID: 45719
Steinhoff L. Loyalitätswirkung des geschenkten bevorzugten Kundenstatus – Eine theoretische und empirisch-experimentelle Analyse. Springer Gabler; 2014. doi:10.1007/978-3-658-06357-3
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| DOI
2014 | Book Chapter | LibreCat-ID: 45735
Eggert A, Garnefeld I, Steinhoff L. How Profound Is the Allure of Endowed Status in Hierarchical Loyalty Programs? In: Geyer-Schulz A, Meyer-Waarden L, eds. Customer & Service Systems, Special Issue: Customer Empowerment, 1 (1). KIT Scientific Publishing; 2014:31-36. doi:10.5445/KSP/1000038784/04
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| DOI
2014 | Book Chapter | LibreCat-ID: 45736
Steinhoff L, Palmatier RW. Three Perspectives for Making Loyalty Programs More Effective. In: Geyer-Schulz A, Meyer-Waarden L, eds. Customer & Service Systems, Special Issue: Customer Empowerment, 1 (1). KIT Scientific Publishing; 2014:147-152. doi:10.5445/KSP/1000038784/16
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| DOI
2014 | Working Paper | LibreCat-ID: 45755
Henderson CM, Steinhoff L, Palmatier RW. Consequences of Customer Engagement: How Customer Engagement Alters the Effects of Habit-, Dependence-, and Relationship-Based Intrinsic Loyalty, Marketing Science Institute (MSI) Working Paper Series.; 2014:14-121.
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| Files available
2013 | Conference Abstract | LibreCat-ID: 21133
Oertel S, Thommes K, Walgenbach P. Born in the GDR: Imprinting, Structural Inertia and the Survival Chances of Organizations. In: Atinc G, ed. Academy of Management Annual Meeting Proceedings. ; 2013. doi:10.5465/ambpp.2013.11642abstract
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| DOI
2013 | Conference Paper | LibreCat-ID: 7732
Eggert A, Thiesbrummel C, Deutscher C. Can service innovations substitute or complement product innovations? The case of German industrial firms. In: Proceedings of the 20th International Product Development Management Conference. ; 2013.
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2013 | Conference Paper | LibreCat-ID: 7733
Eggert A, Ulaga W, Steiner M, Backhaus K. Increasing Customers’ Willingness to Pay for Hybrid Offerings: The Impact of Price Presentation Formats. In: Proceedings of the 42nd European Marketing Academy (EMAC) Conference. ; 2013.
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2013 | Conference Paper | LibreCat-ID: 7734
Garnefeld I, Münkhoff E, Raum K. Threat and normative appeals to reduce product returns in online retailing – An effective marketing practice? In: Proceedings of the 42nd European Marketing Academy (EMAC) Conference. ; 2013.
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2013 | Conference Paper | LibreCat-ID: 7735
Münkhoff E, Garnefeld I, Bruns A. How to prolong a sales promotion – Ex-post time extension versus reframing. In: Roceedings of the 42nd European Marketing Academy (EMAC) Conference. ; 2013.
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