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706 Publications
2022 | Journal Article | LibreCat-ID: 34283
Gutt, Jana Kim, and Kirsten Thommes. “Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments.” Academy of Management Proceedings 2022, no. 1 (2022). https://doi.org/10.5465/ambpp.2022.16394abstract.
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2022 | Journal Article | LibreCat-ID: 32857
Gutt, Jana Kim, and Kirsten Thommes. “Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments.” Academy of Management Proceedings 2022, no. 1 (2022). https://doi.org/10.5465/ambpp.2022.16394abstract.
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2022 | Journal Article | LibreCat-ID: 33692
Hoffmann, Christin, Julia Amelie Hoppe, and Niklas Ziemann. “Who Has the Future in Mind? Gender, Time Perspectives, and pro-Environmental Behaviour.” Environmental Research Letters 17, no. 10 (2022). https://doi.org/10.1088/1748-9326/ac9296.
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2022 | Journal Article | LibreCat-ID: 34046
Hoffmann, Christin, and Kirsten Thommes. “Seizing the Opportunity for Automation—How Traffic Density Determines Truck Drivers’ Use of Cruise Control.” IEEE Transactions on Human-Machine Systems, 2022, 1–11. https://doi.org/10.1109/thms.2022.3212335.
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2022 | Journal Article | LibreCat-ID: 46662
Akalan, R., A. Eggert, and Eva Böhm. “Strategic Emphasis on Service-Based Business Models during the Corona Crisis: Are Customer Solutions a Curse or Blessing for Manufacturing Firms?” Journal of Service Management Research 6, no. 1 (2022): 47–63.
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2022 | Journal Article | LibreCat-ID: 46668
Eggert, A., L. Harrmann, and Eva Böhm. “Digital Technology Usage as a Driver of Servitization Paths in Manufacturing Industries.” EMAC Annual Conference, Budapest, Hungary, 2022.
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2022 | Conference Paper | LibreCat-ID: 46669
Kessing, K., I. Garnefeld, and Eva Böhm. “Should Manufacturers Publish Online Reviews in Their Own Online Shops?” In EMAC Annual Conference, Budapest, Hungary, 2022.
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2022 | Journal Article | LibreCat-ID: 46661
Akalan, R., Eva Böhm, and A. Eggert. “Servitization in the Manufacturing Industry: Where Do We Stand? Where Do We Come From?” Journal of Service Management Research 6, no. 3 (2022): 204–13.
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2022 | Journal Article | LibreCat-ID: 46634
Alavi, Sascha, Eva Böhm, Johannes Habel, Jan Wieseke, Christian Schmitz, and Felix Brüggemann. “The Ambivalent Role of Monetary Sales Incentives in Service Innovation Selling.” Journal of Product Innovation Management 39, no. 3 (2022): 445–63. https://doi.org/10.1111/jpim.12600.
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2022 | Journal Article | LibreCat-ID: 42782
Radermacher, Katharina, and Enja Marie Herdejürgen. “Erkenntnisse aus Arbeitgeberbewertungen – Potenzial von Atmosphäre und Arbeitsplätzen. .” PERSONALquarterly, no. 1/2022 (2022): 24–33.
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2022 | Journal Article | LibreCat-ID: 34281 | 
Auer, Thorsten Fabian, Karin Knorr, and Kirsten Thommes. “Long‐term Effects of Institutional Conditions on Perceived Corruption – A Study on Organizational Imprinting in Post‐communist Countries.” Business Ethics, the Environment & Responsibility 32, no. 2 (2022): 478–97. https://doi.org/10.1111/beer.12506.
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2022 | Journal Article | LibreCat-ID: 44529 |
Auer, Thorsten Fabian. “Die Wirksamkeit von Lernzielen für Studienleistungen – eine experimentelle Studie.” die hochschullehre 8, no. 1 (2022): 662–75. https://doi.org/10.3278/HSL2248W.
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2022 | Conference Paper | LibreCat-ID: 33957
Deppe, Sahar, Lukas Brandt, Marc Brünninghaus, Jörg Papenkordt, Stefan Heindorf, and Gudrun Tschirner-Vinke. “AI-Based Assistance System for Manufacturing.” 2022 IEEE 27th International Conference on Emerging Technologies and Factory Automation (ETFA), 2022. https://doi.org/10.1109/ETFA52439.2022.9921520.
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2022 | Conference Paper | LibreCat-ID: 34282
Deppe, Sahar, Lukas Brandt, Marc Brunninghaus, Jörg Papenkordt, Stefan Heindorf, and Gudrun Tschirner-Vinke. “AI-Based Assistance System for Manufacturing.” In 2022 IEEE 27th International Conference on Emerging Technologies and Factory Automation (ETFA). IEEE, 2022. https://doi.org/10.1109/etfa52439.2022.9921520.
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2022 | Book Chapter | LibreCat-ID: 34466
Papenkordt, Jörg, and Kirsten Thommes. “Determinants of Trust in Smart Technologies.” In Human-Technology Interaction. Cham: Springer International Publishing, 2022. https://doi.org/10.1007/978-3-030-99235-4_13.
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2022 | Special Issue | LibreCat-ID: 49215
Radermacher, Katharina, and Enja Herdejürgen, eds. Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft. Studie Industrieverband Büro und Arbeitswelt e. V. (IBA). . Industrieverband Büro und Arbeitswelt e. V. , 2022.
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2022 | Journal Article | LibreCat-ID: 46660
Böhm, Eva, A. Eggert, I. Garnefeld, H. Holzmüller, T Schaefers, Lena Steinhoff, and D. Woisetschläger. “Exploring the Customer Journey of Voice Commerce: A Research Agenda.” Journal of Service Management 6, no. 4 (2022): 216–31.
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2022 | Journal Article | LibreCat-ID: 34154 |
Auer, Thorsten Fabian, Helin Ekemen, Carolin Hagedorn, Chantal Heise, and Christine Rese. “Same Different but Not Same Same: Ethnic Discrimination in Application Procedures in the German Public Sector.” Empirical Economics Letters 21, no. 7 (2022): 47–55.
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2022 | Journal Article | LibreCat-ID: 32397
Auer, Thorsten Fabian, Lisa Sennefelder, and Heiko Meier. “Betriebliche Gesundheitsförderung: Ein leeres Versprechen?” Public Health Forum 30, no. 3 (2022): 214–16. https://doi.org/10.1515/pubhef-2022-0069.
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2022 | Journal Article | LibreCat-ID: 42776
Schneider, Martin, Talea Davina Hellweg, and J. S. Menzefricke. “Identification of Human and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set Qualitative Comparative Analysis.” Proceedings of the Design Society 2 (2022): 791–800. https://doi.org/10.1017/pds.2022.81.
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2022 | Report | LibreCat-ID: 45668
Papenkordt, Jörg, Stefan Gabriel, Kirsten Thommes, and Roman Dumitrescu. Künstliche Intelligenz in Der Industriellen Arbeitswelt. Kompetenzzentrum Arbeitswelt.Plus, 2022. https://doi.org/10.55594/tmao3234.
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2022 | Journal Article | LibreCat-ID: 44637
Hoppe, Julia Amelie, Outi Tuisku, Rose-Marie Johansson-Pajala, Satu Pekkarinen, Lea Hennala, Christine Gustafsson, Helinä Melkas, and Kirsten Thommes. “When Do Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.” Computers in Human Behavior Reports 9 (2022). https://doi.org/10.1016/j.chbr.2022.100258.
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2022 | Journal Article | LibreCat-ID: 34191
Knorr, Karin, and Franziska Hein-Pensel. “Since Albert and Whetten: The Dissemination of Albert and Whetten’s Conceptualization of Organizational Identity.” Management Review Quarterly, 2022. https://doi.org/10.1007/s11301-022-00311-7.
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2022 | Journal Article | LibreCat-ID: 34295
Hoppe, Julia Amelie, Outi Tuisku, Rose-Marie Johansson-Pajala, Satu Pekkarinen, Lea Hennala, Christine Gustafsson, Helinä Melkas, and Kirsten Thommes. “When Do Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.” Computers in Human Behavior Reports, 2022. https://doi.org/10.1016/j.chbr.2022.100258.
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2022 | Journal Article | LibreCat-ID: 44636
Hoppe, Julia A., Outi Tuisku, Rose-Marie Johansson-Pajala, Satu Pekkarinen, Lea Hennala, Christine Gustafsson, Helinä Melkas, and Kirsten Thommes. “When Do Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.” Computers in Human Behavior Reports 9 (2022). https://doi.org/10.1016/j.chbr.2022.100258.
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2022 | Journal Article | LibreCat-ID: 32273
Hoppe, Julia Amelie, Helinä Melkas, Satu Pekkarinen, Outi Tuisku, Lea Hennala, Rose-Marie Johansson-Pajala, Christine Gustafsson, and Kirsten Thommes. “Perception of Society’s Trust in Care Robots by Public Opinion Leaders.” International Journal of Human–Computer Interaction, 2022, 1–17. https://doi.org/10.1080/10447318.2022.2081283.
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2022 | Journal Article | LibreCat-ID: 34473 |
Schnedler, Wendelin. “The Broken Chain: Evidence against Emotionally Driven Upstream Indirect Reciprocity.” Games and Economic Behavior 136 (2022): 542–58. https://doi.org/10.1016/j.geb.2022.10.008.
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2022 | Journal Article | LibreCat-ID: 45721
Steinhoff, Lena, R. W. Palmatier, K. D. Martin, G. Fox, C. M. Henderson, J. K. Saint Clair, S. Yan, J.-Y. Lee, T. Perko, and C. M. Harmeling. “Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services.” Journal of Service Management Research 6, no. 1 (2022): 2–27. https://doi.org/ 10.5771/2511-8676-2022-1-2.
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2022 | Conference Paper | LibreCat-ID: 45737
Alberternst, B., Lena Steinhoff, A. Eggert, and M. Giesler. “Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support.” In 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2022.
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2022 | Conference Paper | LibreCat-ID: 45739
Garnefeld, I., Lena Steinhoff, and K. Küpper. “How Do I Tell Them? Analyzing Companies’ Provision of Rejection Reasons in Product Testing Programs.” In 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas, 2022.
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2022 | Conference Paper | LibreCat-ID: 45738
Becker, M., N. Wiegand, Lena Steinhoff, and K. Baidina. “The Role of Self-Rewarding Behavior in Cashback Loyalty Programs.” In Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest., 2022.
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2022 | Journal Article | LibreCat-ID: 45720
Steinhoff, Lena, J. (S.) Liu, X. Li, and R. W. Palmatier. “Customer Engagement in International Markets.” Journal of International Marketing 31, no. 1 (2022): 1–31. https://doi.org/10.1177/1069031X221099211.
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2022 | Journal Article | LibreCat-ID: 51210
Tuisku, Outi, Rose-Marie Johansson-Pajala, Julia Amelie Hoppe, Satu Pekkarinen, Lea Hennala, Kirsten Thommes, Christine Gustafsson, and Helinä Melkas. “Assistant Nurses and Orientation to Care Robot Use in Three European Countries.” Behaviour & Information Technology 42, no. 6 (2022): 758–74. https://doi.org/10.1080/0144929x.2022.2042736.
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2021 | Dissertation | LibreCat-ID: 24886
Straaten, Dirk van. Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, 2021. https://doi.org/10.17619/UNIPB/1-1189 .
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2021 | Book Chapter | LibreCat-ID: 24371
Krebs, Benjamin, and Marius Claus Wehner. “The Relationship between Talent Management and Individual and Organizational Performance.” In The Routledge Companion to Talent Management, edited by Ibraiz Tarique, 539–55. New York, NY: Routledge, 2021.
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2021 | Journal Article | LibreCat-ID: 21289
Kaimann, Daniel, Ilka Tanneberg, and Joe Cox. “‘I Will Survive’: Online Streaming and the Chart Survival of Music Tracks.” Managerial and Decision Economics 42, no. 1 (2021): 3–20. https://doi.org/10.1002/mde.3226.
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2021 | Conference Paper | LibreCat-ID: 46670
Harrmann, L., Eva Böhm, and A. Eggert. “Exploring the Paths towards Service Growth in Manufacturing Companies.” In 2021 AMA Winter Academic Conference, 2021.
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2021 | Journal Article | LibreCat-ID: 41338
Salonen, Anna, Harri Terho, Eva Böhm, Ari Virtanen, and Risto Rajala. “Engaging a Product-Focused Sales Force in Solution Selling: Interplay of Individual- and Organizational-Level Conditions.” Journal of the Academy of Marketing Science 49, no. 1 (2021): 139–63. https://doi.org/10.1007/s11747-020-00729-z.
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2021 | Journal Article | LibreCat-ID: 41337
Garnefeld, Ina, Tabea Krah, Eva Böhm, and Dwayne D. Gremler. “Online Reviews Generated through Product Testing: Can More Favorable Reviews Be Enticed with Free Products?” Journal of the Academy of Marketing Science 49, no. 4 (2021): 703–22. https://doi.org/10.1007/s11747-021-00770-6.
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2021 | Journal Article | LibreCat-ID: 46635
Schaefers, Tobias, Stefan Ruffer, and Eva Böhm. “Outcome-Based Contracting from the Customers’ Perspective: A Means-End Chain Analytical Exploration.” Industrial Marketing Management 93 (2021): 466–81. https://doi.org/10.1016/j.indmarman.2020.06.002.
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2021 | Book Chapter | LibreCat-ID: 24375
Wach, Bernhard, Benjamin Krebs, and Rüdiger Kabst. “HR-Manager Als Intrapreneure.” In HR-Trends 2021, edited by K. Schwuchow and J. Gutmann. Freiburg: Haufe-Lexware, 2021.
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2021 | Book Chapter | LibreCat-ID: 42778
Öhlschläger, Claudia, and Martin Schneider. “Passivität Als Widerstand Gegen Die Macht Der Verhältnisse? Melvilles Bartleby, the Scrivener Aus Literaturwissenschaftlicher Und Ökonomischer Perspektive.” In Komparatistik Heute, 159–73. Brill | Fink, 2021. https://doi.org/10.30965/9783846766088_009.
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2021 | Journal Article | LibreCat-ID: 24456 |
Rohlfing, Katharina J., Philipp Cimiano, Ingrid Scharlau, Tobias Matzner, Heike M. Buhl, Hendrik Buschmeier, Elena Esposito, et al. “Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems.” IEEE Transactions on Cognitive and Developmental Systems 13, no. 3 (2021): 717–28. https://doi.org/10.1109/tcds.2020.3044366.
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2021 | Journal Article | LibreCat-ID: 45724
Henderson, C. M., Lena Steinhoff, C. M. Harmeling, and R. W. Palmatier. “Customer Inertia Marketing.” Journal of the Academy of Marketing Science 49, no. 2 (2021): 350–73. http://dx.doi.org/10.1007/s11747-020-00744-0.
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2021 | Journal Article | LibreCat-ID: 45725
Kim, J. J., Lena Steinhoff, and R. W. Palmatier. “An Emerging Theory of Loyalty Program Dynamics.” Journal of the Academy of Marketing Science 49, no. 1 (2021): 71–95. https://doi.org/10.1007/s11747-020-00719-1.
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2021 | Journal Article | LibreCat-ID: 45722
Steinhoff, Lena, and R. W. Palmatier. “Commentary: Opportunities and Challenges of Technology in Relationship Marketing.” Australasian Marketing Journal 29, no. 2 (2021): 111–17. https://doi.org/10.1016/j.ausmj.2020.07.003.
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2021 | Journal Article | LibreCat-ID: 45723
Steinhoff, Lena, and M. M. Zondag. “Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages.” Journal of Business Research 129 (2021): 70–82. https://doi.org/10.1016/j.jbusres.2021.02.016.
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2021 | Conference Paper | LibreCat-ID: 45741
Alberternst, B., Lena Steinhoff, A. Eggert, and M. Giesler. “Consumer Solidarity: A Social-System Perspective on the Glue That Holds Society Together.” In 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2021.
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2021 | Conference Paper | LibreCat-ID: 45740
Alberternst, B., A. Eggert, Lena Steinhoff, and M. Giesler. “Understanding and Measuring Consumer Solidarity as a Collective Bond.” In Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.
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2021 | Journal Article | LibreCat-ID: 17860
Beverungen, Daniel, Dennis Kundisch, and Nancy Wünderlich. “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers.” Journal of Service Management 32, no. 4 (2021): 507–32. https://doi.org/10.1108/JOSM-03-2020-0066.
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