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704 Publications
2022 | Conference Paper | LibreCat-ID: 33957
Deppe S, Brandt L, Brünninghaus M, Papenkordt J, Heindorf S, Tschirner-Vinke G. AI-Based Assistance System for Manufacturing. Published online 2022. doi:10.1109/ETFA52439.2022.9921520
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2022 | Conference Paper | LibreCat-ID: 34282
Deppe S, Brandt L, Brunninghaus M, Papenkordt J, Heindorf S, Tschirner-Vinke G. AI-Based Assistance System for Manufacturing. In: 2022 IEEE 27th International Conference on Emerging Technologies and Factory Automation (ETFA). IEEE; 2022. doi:10.1109/etfa52439.2022.9921520
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2022 | Book Chapter | LibreCat-ID: 34466
Papenkordt J, Thommes K. Determinants of Trust in Smart Technologies. In: Human-Technology Interaction. Springer International Publishing; 2022. doi:10.1007/978-3-030-99235-4_13
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2022 | Special Issue | LibreCat-ID: 49215
Radermacher K, Herdejürgen E, eds. Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft. Industrieverband Büro und Arbeitswelt e. V. ; 2022.
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2022 | Journal Article | LibreCat-ID: 46660
Böhm E, Eggert A, Garnefeld I, et al. Exploring the customer journey of voice commerce: A research agenda. Journal of Service Management. 2022;6(4):216-231.
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2022 | Journal Article | LibreCat-ID: 34154 | 
Auer TF, Ekemen H, Hagedorn C, Heise C, Rese C. Same Different but not Same Same: Ethnic Discrimination in Application Procedures in the German Public Sector. Empirical Economics Letters. 2022;21(7):47-55.
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2022 | Journal Article | LibreCat-ID: 32397
Auer TF, Sennefelder L, Meier H. Betriebliche Gesundheitsförderung: Ein leeres Versprechen? Public Health Forum. 2022;30(3):214-216. doi:10.1515/pubhef-2022-0069
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2022 | Journal Article | LibreCat-ID: 42776
Schneider M, Hellweg TD, Menzefricke JS. Identification of Human and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set Qualitative Comparative Analysis. Proceedings of the Design Society. 2022;2:791-800. doi:10.1017/pds.2022.81
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2022 | Report | LibreCat-ID: 45668
Papenkordt J, Gabriel S, Thommes K, Dumitrescu R. Künstliche Intelligenz in Der Industriellen Arbeitswelt. Kompetenzzentrum Arbeitswelt.Plus; 2022. doi:10.55594/tmao3234
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2022 | Journal Article | LibreCat-ID: 44637
Hoppe JA, Tuisku O, Johansson-Pajala R-M, et al. When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports. 2022;9. doi:10.1016/j.chbr.2022.100258
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2022 | Journal Article | LibreCat-ID: 34191
Knorr K, Hein-Pensel F. Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization of organizational identity. Management Review Quarterly. Published online 2022. doi:10.1007/s11301-022-00311-7
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2022 | Journal Article | LibreCat-ID: 34295
Hoppe JA, Tuisku O, Johansson-Pajala R-M, et al. When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports. Published online 2022. doi:10.1016/j.chbr.2022.100258
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| DOI
2022 | Journal Article | LibreCat-ID: 44636
Hoppe JA, Tuisku O, Johansson-Pajala R-M, et al. When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports. 2022;9. doi:10.1016/j.chbr.2022.100258
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2022 | Journal Article | LibreCat-ID: 32273
Hoppe JA, Melkas H, Pekkarinen S, et al. Perception of Society’s Trust in Care Robots by Public Opinion Leaders. International Journal of Human–Computer Interaction. Published online 2022:1-17. doi:10.1080/10447318.2022.2081283
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2022 | Journal Article | LibreCat-ID: 34473 |
Schnedler W. The broken chain: Evidence against emotionally driven upstream indirect reciprocity. Games and Economic Behavior. 2022;136:542-558. doi:10.1016/j.geb.2022.10.008
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2022 | Journal Article | LibreCat-ID: 45721
Steinhoff L, Palmatier RW, Martin KD, et al. Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services. Journal of Service Management Research. 2022;6(1):2-27. doi: 10.5771/2511-8676-2022-1-2
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2022 | Conference Paper | LibreCat-ID: 45737
Alberternst B, Steinhoff L, Eggert A, Giesler M. Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support. In: 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago. ; 2022.
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2022 | Conference Paper | LibreCat-ID: 45739
Garnefeld I, Steinhoff L, Küpper K. How Do I Tell Them? Analyzing Companies’ Provision of Rejection Reasons in Product Testing Programs. In: 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas. ; 2022.
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2022 | Conference Paper | LibreCat-ID: 45738
Becker M, Wiegand N, Steinhoff L, Baidina K. The Role of Self-Rewarding Behavior in Cashback Loyalty Programs. In: Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest. ; 2022.
LibreCat
2022 | Journal Article | LibreCat-ID: 45720
Steinhoff L, Liu J (S. ), Li X, Palmatier RW. Customer Engagement in International Markets. Journal of International Marketing. 2022;31(1):1-31. doi:10.1177/1069031X221099211
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2022 | Journal Article | LibreCat-ID: 51210
Tuisku O, Johansson-Pajala R-M, Hoppe JA, et al. Assistant nurses and orientation to care robot use in three European countries. Behaviour & Information Technology. 2022;42(6):758-774. doi:10.1080/0144929x.2022.2042736
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2021 | Dissertation | LibreCat-ID: 24886
van Straaten D. Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics.; 2021. doi:10.17619/UNIPB/1-1189
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2021 | Book Chapter | LibreCat-ID: 24371
Krebs B, Wehner MC. The relationship between talent management and individual and organizational performance. In: Tarique I, ed. The Routledge Companion to Talent Management. Routledge; 2021:539-555.
LibreCat
2021 | Journal Article | LibreCat-ID: 17860
Beverungen D, Kundisch D, Wünderlich N. Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers. Journal of Service Management. 2021;32(4):507-532.
LibreCat
2021 | Journal Article | LibreCat-ID: 21289
Kaimann D, Tanneberg I, Cox J. “I will survive”: Online streaming and the chart survival of music tracks. Managerial and Decision Economics. 2021;42(1):3-20. doi:10.1002/mde.3226
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| DOI
2021 | Conference Paper | LibreCat-ID: 46670
Harrmann L, Böhm E, Eggert A. Exploring the paths towards service growth in manufacturing companies. In: 2021 AMA Winter Academic Conference. ; 2021.
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2021 | Journal Article | LibreCat-ID: 41338
Salonen A, Terho H, Böhm E, Virtanen A, Rajala R. Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions. Journal of the Academy of Marketing Science. 2021;49(1):139-163. doi:10.1007/s11747-020-00729-z
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| DOI
2021 | Journal Article | LibreCat-ID: 41337
Garnefeld I, Krah T, Böhm E, Gremler DD. Online reviews generated through product testing: can more favorable reviews be enticed with free products? Journal of the Academy of Marketing Science. 2021;49(4):703-722. doi:10.1007/s11747-021-00770-6
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 46635
Schaefers T, Ruffer S, Böhm E. Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration. Industrial Marketing Management. 2021;93:466-481. doi:10.1016/j.indmarman.2020.06.002
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2021 | Book Chapter | LibreCat-ID: 24375
Wach B, Krebs B, Kabst R. HR-Manager als Intrapreneure. In: Schwuchow K, Gutmann J, eds. HR-Trends 2021. Haufe-Lexware; 2021.
LibreCat
2021 | Book Chapter | LibreCat-ID: 42778
Öhlschläger C, Schneider M. Passivität als Widerstand gegen die Macht der Verhältnisse? Melvilles Bartleby, the scrivener aus literaturwissenschaftlicher und ökonomischer Perspektive. In: Komparatistik Heute. Brill | Fink; 2021:159-173. doi:10.30965/9783846766088_009
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2021 | Journal Article | LibreCat-ID: 24456 |
Rohlfing KJ, Cimiano P, Scharlau I, et al. Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems. IEEE Transactions on Cognitive and Developmental Systems. 2021;13(3):717-728. doi:10.1109/tcds.2020.3044366
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2021 | Journal Article | LibreCat-ID: 45724
Henderson CM, Steinhoff L, Harmeling CM, Palmatier RW. Customer Inertia Marketing. Journal of the Academy of Marketing Science. 2021;49(2):350-373. doi:http://dx.doi.org/10.1007/s11747-020-00744-0
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2021 | Journal Article | LibreCat-ID: 45725
Kim JJ, Steinhoff L, Palmatier RW. An Emerging Theory of Loyalty Program Dynamics. Journal of the Academy of Marketing Science. 2021;49(1):71-95. doi:10.1007/s11747-020-00719-1
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2021 | Journal Article | LibreCat-ID: 45722
Steinhoff L, Palmatier RW. Commentary: Opportunities and Challenges of Technology in Relationship Marketing. Australasian Marketing Journal. 2021;29(2):111-117. doi:https://doi.org/10.1016/j.ausmj.2020.07.003
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2021 | Journal Article | LibreCat-ID: 45723
Steinhoff L, Zondag MM. Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages. Journal of Business Research. 2021;129:70-82. doi:10.1016/j.jbusres.2021.02.016
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2021 | Conference Paper | LibreCat-ID: 45741
Alberternst B, Steinhoff L, Eggert A, Giesler M. Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together. In: 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg. ; 2021.
LibreCat
2021 | Conference Paper | LibreCat-ID: 45740
Alberternst B, Eggert A, Steinhoff L, Giesler M. Understanding and Measuring Consumer Solidarity as a Collective Bond. In: Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid. ; 2021.
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2020 | Conference Paper | LibreCat-ID: 24373
Krebs B. Antecedents and Performance Consequences of High-Potential Scheme Use. In: Academy of Management Proceedings. Vol 1. ; 2020.
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2020 | Journal Article | LibreCat-ID: 21126
Pekkarinen S, Hennala L, Tuisku O, et al. Care robots in society: Knowledge and orientation needs. Gerontechnology. 2020. doi:10.4017/gt.2020.19.s.69664
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2020 | Journal Article | LibreCat-ID: 21127
Johansson-Pajala R-M, Thommes K, Hoppe JA, et al. The need for care robot orientation in elder care services. Gerontechnology. 2020. doi:10.4017/gt.2020.19.s.69574
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2020 | Journal Article | LibreCat-ID: 21287
Kaimann D. Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets. Sustainability. 2020;12(15). doi:10.3390/su12156185
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2020 | Journal Article | LibreCat-ID: 17361
Johansson-Pajala R-M, Thommes K, Hoppe JA, et al. Care Robot Orientation: What, Who and How? Potential Users` Perceptions. International Journal of Social Robotics. 2020:1-15. doi:10.1007/s12369-020-00619-y
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2020 | Journal Article | LibreCat-ID: 17366
Hoppe JA, Johansson-Pajala R-M, Gustafsson C, et al. Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen? Industrie 40 Management. 2.
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2020 | Book Chapter | LibreCat-ID: 17367 |
Hoppe JA, Johansson-Pajala R-M, Gustafsson C, et al. Assistive robots in care: Expectations and perceptions of older people. In: Haltaufderheide J, Hovemann J, Vollmann J, eds. Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in Elderly Care . Berlin / Boston: De Gruyter; 2020:139-156. doi:10.1515/9783110677485-009
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2020 | Journal Article | LibreCat-ID: 20882
Hoffmann C, Thommes K. Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment. Journal of Economic Behavior & Organization. 2020:49-65. doi:10.1016/j.jebo.2020.09.034
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2020 | Journal Article | LibreCat-ID: 20883
Grund C, Harbring C, Thommes K, Tilkes KR. Decisions on Extending Group Membership—Evidence from a Public Good Experiment. Games. 2020. doi:10.3390/g11040061
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| DOI
2020 | Journal Article | LibreCat-ID: 4627
Kaimann D. Ancillary market signaling: A two-stage model of economic reputation on ancillary market success. Applied Economics Letters. 2020;27(16):1366-1370. doi:10.1080/13504851.2019.1683136
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2020 | Conference Paper | LibreCat-ID: 16116
Purrmann M, Wünderlich N. How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust. In: Proceedings of the 2020 AMA Winter Academic Conference. ; 2020.
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2020 | Journal Article | LibreCat-ID: 21128
Thommes K, Johansson-Pajala R-M, Gustaffson C, et al. Trust development in care robots by opinion leader in the society. Gerontechnology. Published online 2020. doi:10.4017/gt.2020.19.s.70024.4
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