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704 Publications


2022 | Conference Paper | LibreCat-ID: 33957
S. Deppe, L. Brandt, M. Brünninghaus, J. Papenkordt, S. Heindorf, and G. Tschirner-Vinke, “AI-Based Assistance System for Manufacturing.” 2022, doi: 10.1109/ETFA52439.2022.9921520.
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2022 | Conference Paper | LibreCat-ID: 34282
S. Deppe, L. Brandt, M. Brunninghaus, J. Papenkordt, S. Heindorf, and G. Tschirner-Vinke, “AI-Based Assistance System for Manufacturing,” 2022, doi: 10.1109/etfa52439.2022.9921520.
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2022 | Book Chapter | LibreCat-ID: 34466
J. Papenkordt and K. Thommes, “Determinants of Trust in Smart Technologies,” in Human-Technology Interaction, Cham: Springer International Publishing, 2022.
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2022 | Special Issue | LibreCat-ID: 49215
K. Radermacher and E. Herdejürgen, Eds., Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft. Industrieverband Büro und Arbeitswelt e. V. , 2022.
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2022 | Journal Article | LibreCat-ID: 46660
E. Böhm et al., “Exploring the customer journey of voice commerce: A research agenda,” Journal of Service Management, vol. 6, no. 4, pp. 216–231, 2022.
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2022 | Journal Article | LibreCat-ID: 34154 | OA
T. F. Auer, H. Ekemen, C. Hagedorn, C. Heise, and C. Rese, “Same Different but not Same Same: Ethnic Discrimination in Application Procedures in the German Public Sector,” Empirical Economics Letters, vol. 21, no. 7, pp. 47–55, 2022.
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2022 | Journal Article | LibreCat-ID: 32397
T. F. Auer, L. Sennefelder, and H. Meier, “Betriebliche Gesundheitsförderung: Ein leeres Versprechen?,” Public Health Forum, vol. 30, no. 3, pp. 214–216, 2022, doi: 10.1515/pubhef-2022-0069.
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2022 | Journal Article | LibreCat-ID: 42776
M. Schneider, T. D. Hellweg, and J. S. Menzefricke, “Identification of Human and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set Qualitative Comparative Analysis,” Proceedings of the Design Society, vol. 2, pp. 791–800, 2022, doi: 10.1017/pds.2022.81.
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2022 | Report | LibreCat-ID: 45668
J. Papenkordt, S. Gabriel, K. Thommes, and R. Dumitrescu, Künstliche Intelligenz in der industriellen Arbeitswelt. Kompetenzzentrum Arbeitswelt.Plus, 2022.
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2022 | Journal Article | LibreCat-ID: 44637
J. A. Hoppe et al., “When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty,” Computers in Human Behavior Reports, vol. 9, Art. no. 100258, 2022, doi: 10.1016/j.chbr.2022.100258.
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2022 | Journal Article | LibreCat-ID: 34191
K. Knorr and F. Hein-Pensel, “Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization of organizational identity,” Management Review Quarterly, 2022, doi: 10.1007/s11301-022-00311-7.
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2022 | Journal Article | LibreCat-ID: 34295
J. A. Hoppe et al., “When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty,” Computers in Human Behavior Reports, Art. no. 100258, 2022, doi: 10.1016/j.chbr.2022.100258.
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2022 | Journal Article | LibreCat-ID: 44636
J. A. Hoppe et al., “When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty,” Computers in Human Behavior Reports, vol. 9, Art. no. 100258, 2022, doi: 10.1016/j.chbr.2022.100258.
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2022 | Journal Article | LibreCat-ID: 32273
J. A. Hoppe et al., “Perception of Society’s Trust in Care Robots by Public Opinion Leaders,” International Journal of Human–Computer Interaction, pp. 1–17, 2022, doi: 10.1080/10447318.2022.2081283.
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2022 | Journal Article | LibreCat-ID: 34473 | OA
W. Schnedler, “The broken chain: Evidence against emotionally driven upstream indirect reciprocity,” Games and Economic Behavior, vol. 136, pp. 542–558, 2022, doi: 10.1016/j.geb.2022.10.008.
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2022 | Journal Article | LibreCat-ID: 45721
L. Steinhoff et al., “Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services,” Journal of Service Management Research, vol. 6, no. 1, pp. 2–27, 2022, doi: 10.5771/2511-8676-2022-1-2.
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2022 | Conference Paper | LibreCat-ID: 45737
B. Alberternst, L. Steinhoff, A. Eggert, and M. Giesler, “Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support,” presented at the 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2022.
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2022 | Conference Paper | LibreCat-ID: 45739
I. Garnefeld, L. Steinhoff, and K. Küpper, “How Do I Tell Them? Analyzing Companies’ Provision of Rejection Reasons in Product Testing Programs,” presented at the 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas, 2022.
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2022 | Conference Paper | LibreCat-ID: 45738
M. Becker, N. Wiegand, L. Steinhoff, and K. Baidina, “The Role of Self-Rewarding Behavior in Cashback Loyalty Programs,” presented at the Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest, 2022.
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2022 | Journal Article | LibreCat-ID: 45720
L. Steinhoff, J. (S. ) Liu, X. Li, and R. W. Palmatier, “Customer Engagement in International Markets,” Journal of International Marketing, vol. 31, no. 1, pp. 1–31, 2022, doi: 10.1177/1069031X221099211.
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2022 | Journal Article | LibreCat-ID: 51210
O. Tuisku et al., “Assistant nurses and orientation to care robot use in three European countries,” Behaviour & Information Technology, vol. 42, no. 6, pp. 758–774, 2022, doi: 10.1080/0144929x.2022.2042736.
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2021 | Dissertation | LibreCat-ID: 24886
D. van Straaten, Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics. 2021.
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2021 | Book Chapter | LibreCat-ID: 24371
B. Krebs and M. C. Wehner, “The relationship between talent management and individual and organizational performance,” in The Routledge companion to talent management, I. Tarique, Ed. New York, NY: Routledge, 2021, pp. 539–555.
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2021 | Journal Article | LibreCat-ID: 17860
D. Beverungen, D. Kundisch, and N. Wünderlich, “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers,” Journal of Service Management, vol. 32, no. 4, pp. 507–532, 2021.
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2021 | Journal Article | LibreCat-ID: 21289
D. Kaimann, I. Tanneberg, and J. Cox, “‘I will survive’: Online streaming and the chart survival of music tracks,” Managerial and Decision Economics, vol. 42, no. 1, pp. 3–20, 2021, doi: 10.1002/mde.3226.
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2021 | Conference Paper | LibreCat-ID: 46670
L. Harrmann, E. Böhm, and A. Eggert, “Exploring the paths towards service growth in manufacturing companies,” presented at the 2021 AMA Winter Academic Conference, 2021.
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2021 | Journal Article | LibreCat-ID: 41338
A. Salonen, H. Terho, E. Böhm, A. Virtanen, and R. Rajala, “Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions,” Journal of the Academy of Marketing Science, vol. 49, no. 1, pp. 139–163, 2021, doi: 10.1007/s11747-020-00729-z.
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2021 | Journal Article | LibreCat-ID: 41337
I. Garnefeld, T. Krah, E. Böhm, and D. D. Gremler, “Online reviews generated through product testing: can more favorable reviews be enticed with free products?,” Journal of the Academy of Marketing Science, vol. 49, no. 4, pp. 703–722, 2021, doi: 10.1007/s11747-021-00770-6.
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2021 | Journal Article | LibreCat-ID: 46635
T. Schaefers, S. Ruffer, and E. Böhm, “Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration,” Industrial Marketing Management, vol. 93, pp. 466–481, 2021, doi: 10.1016/j.indmarman.2020.06.002.
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2021 | Book Chapter | LibreCat-ID: 24375
B. Wach, B. Krebs, and R. Kabst, “HR-Manager als Intrapreneure,” in HR-Trends 2021, K. Schwuchow and J. Gutmann, Eds. Freiburg: Haufe-Lexware, 2021.
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2021 | Book Chapter | LibreCat-ID: 42778
C. Öhlschläger and M. Schneider, “Passivität als Widerstand gegen die Macht der Verhältnisse? Melvilles Bartleby, the scrivener aus literaturwissenschaftlicher und ökonomischer Perspektive,” in Komparatistik heute, Brill | Fink, 2021, pp. 159–173.
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2021 | Journal Article | LibreCat-ID: 24456 | OA
K. J. Rohlfing et al., “Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems,” IEEE Transactions on Cognitive and Developmental Systems, vol. 13, no. 3, pp. 717–728, 2021, doi: 10.1109/tcds.2020.3044366.
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2021 | Journal Article | LibreCat-ID: 45724
C. M. Henderson, L. Steinhoff, C. M. Harmeling, and R. W. Palmatier, “Customer Inertia Marketing,” Journal of the Academy of Marketing Science, vol. 49, no. 2, pp. 350–373, 2021, doi: http://dx.doi.org/10.1007/s11747-020-00744-0.
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2021 | Journal Article | LibreCat-ID: 45725
J. J. Kim, L. Steinhoff, and R. W. Palmatier, “An Emerging Theory of Loyalty Program Dynamics,” Journal of the Academy of Marketing Science, vol. 49, no. 1, pp. 71–95, 2021, doi: 10.1007/s11747-020-00719-1.
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2021 | Journal Article | LibreCat-ID: 45722
L. Steinhoff and R. W. Palmatier, “Commentary: Opportunities and Challenges of Technology in Relationship Marketing,” Australasian Marketing Journal, vol. 29, no. 2, pp. 111–117, 2021, doi: https://doi.org/10.1016/j.ausmj.2020.07.003.
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2021 | Journal Article | LibreCat-ID: 45723
L. Steinhoff and M. M. Zondag, “Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages,” Journal of Business Research, vol. 129, pp. 70–82, 2021, doi: 10.1016/j.jbusres.2021.02.016.
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2021 | Conference Paper | LibreCat-ID: 45741
B. Alberternst, L. Steinhoff, A. Eggert, and M. Giesler, “Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together,” presented at the 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2021.
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2021 | Conference Paper | LibreCat-ID: 45740
B. Alberternst, A. Eggert, L. Steinhoff, and M. Giesler, “Understanding and Measuring Consumer Solidarity as a Collective Bond,” presented at the Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.
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2020 | Conference Paper | LibreCat-ID: 24373
B. Krebs, “Antecedents and Performance Consequences of High-Potential Scheme Use,” in Academy of Management Proceedings, 2020, vol. 1, no. 21233.
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2020 | Journal Article | LibreCat-ID: 21126
S. Pekkarinen et al., “Care robots in society: Knowledge and orientation needs,” Gerontechnology, 2020.
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2020 | Journal Article | LibreCat-ID: 21127
R.-M. Johansson-Pajala et al., “The need for care robot orientation in elder care services,” Gerontechnology, 2020.
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2020 | Journal Article | LibreCat-ID: 21287
D. Kaimann, “Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets,” Sustainability, vol. 12, no. 15, 2020.
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2020 | Journal Article | LibreCat-ID: 17361
R.-M. Johansson-Pajala et al., “Care Robot Orientation: What, Who and How? Potential Users` Perceptions,” International Journal of Social Robotics, pp. 1–15, 2020.
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2020 | Journal Article | LibreCat-ID: 17366
J. A. Hoppe et al., “Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen?,” Industrie 4.0 Management, vol. 2.
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2020 | Book Chapter | LibreCat-ID: 17367 | OA
J. A. Hoppe et al., “Assistive robots in care: Expectations and perceptions of older people,” in Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in elderly care , J. Haltaufderheide, J. Hovemann, and J. Vollmann, Eds. Berlin / Boston: De Gruyter, 2020, pp. 139–156.
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2020 | Journal Article | LibreCat-ID: 20882
C. Hoffmann and K. Thommes, “Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment,” Journal of Economic Behavior & Organization, pp. 49–65, 2020.
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2020 | Journal Article | LibreCat-ID: 20883
C. Grund, C. Harbring, K. Thommes, and K. R. Tilkes, “Decisions on Extending Group Membership—Evidence from a Public Good Experiment,” Games, 2020.
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2020 | Journal Article | LibreCat-ID: 4627
D. Kaimann, “Ancillary market signaling: A two-stage model of economic reputation on ancillary market success,” Applied Economics Letters, vol. 27, no. 16, pp. 1366–1370, 2020.
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2020 | Conference Paper | LibreCat-ID: 16116
M. Purrmann and N. Wünderlich, “How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust,” in Proceedings of the 2020 AMA Winter Academic Conference, San Diego, CA, USA, 2020.
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2020 | Journal Article | LibreCat-ID: 21128
K. Thommes et al., “Trust development in care robots by opinion leader in the society,” Gerontechnology, 2020, doi: 10.4017/gt.2020.19.s.70024.4.
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