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704 Publications
2010 | Conference Paper | LibreCat-ID: 7808
Does Customer Acquisition Jeopardize Customer Retention? - An Experimental Investigation in an Electronic Retailing Setting
I. Garnefeld, D. Woisetschläger, A. Eggert, in: Proceedings of the 18th International Colloquium in Relationship Marketing, 2010.
LibreCat
I. Garnefeld, D. Woisetschläger, A. Eggert, in: Proceedings of the 18th International Colloquium in Relationship Marketing, 2010.
2010 | Conference Paper | LibreCat-ID: 7809
Referral Reward Programs: A Means for Service Recovery?
E. Münkhoff, I. Garnefeld, J. Hogreve, A. Eggert, in: Proceedings of the 18th International Colloquium in Relationship Marketing, 2010.
LibreCat
E. Münkhoff, I. Garnefeld, J. Hogreve, A. Eggert, in: Proceedings of the 18th International Colloquium in Relationship Marketing, 2010.
2010 | Conference Paper | LibreCat-ID: 7810
Do Referral Reward Programs Enhance Customer Loyalty? – Results of a Propensity Score Matching Study
I. Garnefeld, S. Helm, A. Eggert, S. Tax, in: Proceedings of the 2010 AMA Summer Marketing Educators’ Conference, 2010.
LibreCat
I. Garnefeld, S. Helm, A. Eggert, S. Tax, in: Proceedings of the 2010 AMA Summer Marketing Educators’ Conference, 2010.
2010 | Conference Paper | LibreCat-ID: 7846
Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: Proceedings of the 2nd ISBM Workshop at Harvard Business School, 2010.
LibreCat
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: Proceedings of the 2nd ISBM Workshop at Harvard Business School, 2010.
2010 | Conference Paper | LibreCat-ID: 7853
Corporate Reputation and Customers’ Value Perceptions: A Dynamic Analysis
B. Frick, A. Eggert, J. Hogreve, in: Proceedings of the 39th EMAC Conference, 2010.
LibreCat
B. Frick, A. Eggert, J. Hogreve, in: Proceedings of the 39th EMAC Conference, 2010.
2010 | Conference Paper | LibreCat-ID: 7854
Industrial Services, Product Innovations, and Firm Profitability – A Longitudinal Analysis
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: Proceedings of the Frontiers Pre-Conference on Service and Solution Innovation, 2010.
LibreCat
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: Proceedings of the Frontiers Pre-Conference on Service and Solution Innovation, 2010.
2010 | Conference Paper | LibreCat-ID: 7855
Exploring the Effects of Referral Reward Programs on Satisfied and Dissatisfied Customers
I. Garnefeld, E. Münkhoff, J. Hogreve, A. Eggert, in: Proceedings of the 2010 AMA Winter Marketing Educators’ Conference, 2010.
LibreCat
I. Garnefeld, E. Münkhoff, J. Hogreve, A. Eggert, in: Proceedings of the 2010 AMA Winter Marketing Educators’ Conference, 2010.
2010 | Book (Editor) | LibreCat-ID: 5720
Geschäftsmodelle in virtuellen Spielwelten
S. Ackermann, N. Wünderlich, F. v. Wangenheim, eds., Geschäftsmodelle in virtuellen Spielwelten, Books on Demand, München, 2010.
LibreCat
S. Ackermann, N. Wünderlich, F. v. Wangenheim, eds., Geschäftsmodelle in virtuellen Spielwelten, Books on Demand, München, 2010.
2010 | Misc | LibreCat-ID: 6109
Editorial: Aufschwung mitgestalten
R. Kabst, Editorial: Aufschwung Mitgestalten, 2010.
LibreCat
R. Kabst, Editorial: Aufschwung Mitgestalten, 2010.
2010 | Misc | LibreCat-ID: 6110
HR Business Partner gesucht
R. Kabst, P.M. Kötter, M. Meifert, M.C. Wehner, HR Business Partner Gesucht, 2010.
LibreCat
R. Kabst, P.M. Kötter, M. Meifert, M.C. Wehner, HR Business Partner Gesucht, 2010.
2010 | Misc | LibreCat-ID: 6112
Editorial: Verdrängte Herausforderung Demographie
R. Kabst, Editorial: Verdrängte Herausforderung Demographie, 2010.
LibreCat
R. Kabst, Editorial: Verdrängte Herausforderung Demographie, 2010.
2010 | Misc | LibreCat-ID: 6113
Was High-Performer besser machen: Was unterscheidet erfolgreiche von weniger erfolgreichen Unternehmen beim Employer Branding?
R. Kabst, M. Baum, A. Fortange, Was High-Performer Besser Machen: Was Unterscheidet Erfolgreiche von Weniger Erfolgreichen Unternehmen Beim Employer Branding?, 2010.
LibreCat
R. Kabst, M. Baum, A. Fortange, Was High-Performer Besser Machen: Was Unterscheidet Erfolgreiche von Weniger Erfolgreichen Unternehmen Beim Employer Branding?, 2010.
2010 | Book | LibreCat-ID: 6139
Interim Management: Auf dem Weg zur Selbstverständlichkeit
R. Kabst, Interim Management: Auf Dem Weg Zur Selbstverständlichkeit, Handelsblatt Fachverlag, Düsseldorf, 2010.
LibreCat
R. Kabst, Interim Management: Auf Dem Weg Zur Selbstverständlichkeit, Handelsblatt Fachverlag, Düsseldorf, 2010.
2010 | Book Chapter | LibreCat-ID: 6150
A Conceptual Framework for the International Staffing of Early Internationalizers
R. Isidor, C. Schwens, R. Kabst, in: S. Schmid (Ed.), Internationale Unternehmungen Und Das Management Ausländischer Tochtergesellschaften, Gabler, Wiesbaden, 2010.
LibreCat
R. Isidor, C. Schwens, R. Kabst, in: S. Schmid (Ed.), Internationale Unternehmungen Und Das Management Ausländischer Tochtergesellschaften, Gabler, Wiesbaden, 2010.
2010 | Book Chapter | LibreCat-ID: 6154
Growth and Internationalization of Renewable Energy and New Technology-Based Firms
C. Schwens, H. Steinmetz, R. Kabst, in: A. Gerybadze, U. Hommel, H.W. Reiner, D. Thomaschweski (Eds.), Innovation and International Corporate Growth, Springer, Berlin/Heidelberg, 2010.
LibreCat
C. Schwens, H. Steinmetz, R. Kabst, in: A. Gerybadze, U. Hommel, H.W. Reiner, D. Thomaschweski (Eds.), Innovation and International Corporate Growth, Springer, Berlin/Heidelberg, 2010.
2010 | Book Chapter | LibreCat-ID: 6155
Institutionalisierung der Personalentwicklung: Ist der Patient auf dem Weg der Besserung?
R. Kabst, M.C. Wehner, in: M. Meifert (Ed.), Strategische Personalentwicklung, 2nd ed., Berlin/Heidelberg, 2010, pp. 45–60.
LibreCat
R. Kabst, M.C. Wehner, in: M. Meifert (Ed.), Strategische Personalentwicklung, 2nd ed., Berlin/Heidelberg, 2010, pp. 45–60.
2010 | Book Chapter | LibreCat-ID: 6157
Personalmanagement der Zukunft: Quo Vadis?
R. Kabst, M.C. Wehner, in: K. Schwuchow, J. Gutmann (Eds.), Jahrbuch Personalentwicklung 2010, Köln, 2010, pp. 5–15.
LibreCat
R. Kabst, M.C. Wehner, in: K. Schwuchow, J. Gutmann (Eds.), Jahrbuch Personalentwicklung 2010, Köln, 2010, pp. 5–15.
2010 | Book Chapter | LibreCat-ID: 6159
Vertrauen, Opportunismus, Kontrolle: Eine empirische Analyse von Joint Venture Beziehungen vor dem Hintergrund der Transaktionskostentheorie.
P. Eberl, R. Kabst, in: J. Sydow (Ed.), Management von Netzwerkorganisationen, 5th ed., Wiesbaden, 2010, pp. 107–142.
LibreCat
P. Eberl, R. Kabst, in: J. Sydow (Ed.), Management von Netzwerkorganisationen, 5th ed., Wiesbaden, 2010, pp. 107–142.
2010 | Journal Article | LibreCat-ID: 6230
Enlarging the focus on the role of competencies, abilities, and personality in management research.
R. Kabst, R. Isidor, H. Steinmetz, C. Schwens, Management Revue: The International Review of Management Studies. 21 (2010).
LibreCat
R. Kabst, R. Isidor, H. Steinmetz, C. Schwens, Management Revue: The International Review of Management Studies. 21 (2010).
2010 | Working Paper | LibreCat-ID: 6235
Management accountants as business partners: An empirical analysis based on the theory of reasoned action
S. Wolf, B.E. Weißenberger, E. Barbara, R. Kabst, M. Wehner, Management Accountants as Business Partners: An Empirical Analysis Based on the Theory of Reasoned Action, Chair for Controlling and Business Accounting at the Department of Business Administration and Economics, Justus Liebig University Giessen., 2010.
LibreCat
S. Wolf, B.E. Weißenberger, E. Barbara, R. Kabst, M. Wehner, Management Accountants as Business Partners: An Empirical Analysis Based on the Theory of Reasoned Action, Chair for Controlling and Business Accounting at the Department of Business Administration and Economics, Justus Liebig University Giessen., 2010.
2010 | Conference Paper | LibreCat-ID: 6306
Are networks always beneficial? An empirical analysis on the relationship between knowledge intensity and international new venturing
M. Baum, C. Schwens, R. Kabst, in: 2010.
LibreCat
M. Baum, C. Schwens, R. Kabst, in: 2010.
2010 | Conference Paper | LibreCat-ID: 6309
Der Einfluss des Geschlechts auf die Gründungsintention – Ein meta-analytisches Pfadmodell (The influence of gender on entrepreneurial intention – a meta-analytical path model)
I. Haus, H. Steinmetz, R. Isidor, R. Kabst, in: 2010.
LibreCat
I. Haus, H. Steinmetz, R. Isidor, R. Kabst, in: 2010.
2010 | Conference Paper | LibreCat-ID: 6315
Different types of international new ventures: A latent class analysis
M. Baum, C. Schwens, R. Kabst, in: 2010.
LibreCat
M. Baum, C. Schwens, R. Kabst, in: 2010.
2010 | Conference Paper | LibreCat-ID: 6318
The different types of international new ventures: A latent class analysis
M. Baum, C. Schwens, R. Kabst, in: 2010.
LibreCat
M. Baum, C. Schwens, R. Kabst, in: 2010.
2010 | Conference Paper | LibreCat-ID: 6321
The impact of employer awards on employer knowledge and applicant attraction: The moderating influence of corporate brand awareness
M. Baum, R. Kabst, in: 2010.
LibreCat
M. Baum, R. Kabst, in: 2010.
2010 | Journal Article | LibreCat-ID: 4858
Managing customer share in key supplier relationships
A. Eggert, W. Ulaga, Industrial Marketing Management (2010) 1346--1355.
LibreCat
A. Eggert, W. Ulaga, Industrial Marketing Management (2010) 1346--1355.
2010 | Journal Article | LibreCat-ID: 4859
Creating and appropriating value in collaborative relationships
S.M. Wagner, A. Eggert, E. Lindemann, Journal of Business Research (2010) 840--848.
LibreCat
S.M. Wagner, A. Eggert, E. Lindemann, Journal of Business Research (2010) 840--848.
2010 | Book Chapter | LibreCat-ID: 4960
Kundenbindung auf Basis des Relationship Value
A. Eggert, I. Garnefeld, in: Handbuch Kundenbindungsmanagement, Gabler, Wiesbaden, 2010, pp. 191–208.
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| DOI
A. Eggert, I. Garnefeld, in: Handbuch Kundenbindungsmanagement, Gabler, Wiesbaden, 2010, pp. 191–208.
2010 | Journal Article | LibreCat-ID: 4974
Explanatory factors for firms’ use of temporary agency work in Germany
K. Thommes, K. Weiland, European Management Journal (2010) 55--67.
LibreCat
K. Thommes, K. Weiland, European Management Journal (2010) 55--67.
2010 | Journal Article | LibreCat-ID: 5554
Die Wirkung ausländischer Direktinvestitionen auf die Beschäftigung im Heimatmarkt: Eine empirische Analyse des deutschen Mittelstands.
F.B. Zapkau, C. Schwens, R. Kabst, Zeitschrift Für Betriebswirtschaft (ZfB). 80 (2010) 797–819.
LibreCat
F.B. Zapkau, C. Schwens, R. Kabst, Zeitschrift Für Betriebswirtschaft (ZfB). 80 (2010) 797–819.
2010 | Journal Article | LibreCat-ID: 5555
Enlarging the Focus on the Role of Competencies, Abilities, and Personality in Management Research.
H. Steinmetz, C. Schwens, R. Isidor, R. Kabst, Management Revue: The International Review of Management Studies. 21 (2010) 225–228.
LibreCat
H. Steinmetz, C. Schwens, R. Isidor, R. Kabst, Management Revue: The International Review of Management Studies. 21 (2010) 225–228.
2010 | Journal Article | LibreCat-ID: 5556
Internationalisierung junger Technologieunternehmen: Auslandsmärkte und Erfolgsimplikationen.
C. Schwens, R. Kabst, Die Betriebswirtschaft (DBW). 5 (2010) 443–462.
LibreCat
C. Schwens, R. Kabst, Die Betriebswirtschaft (DBW). 5 (2010) 443–462.
2010 | Journal Article | LibreCat-ID: 5557
Subjective Health and its Relationship with Working Time and Job Stressors: Sequence or General Factor Model?.
H. Steinmetz, P. Schmidt, Work and Stress. 24 (2010) 159–178.
LibreCat
H. Steinmetz, P. Schmidt, Work and Stress. 24 (2010) 159–178.
2010 | Conference Paper | LibreCat-ID: 46705
Industrial services, product innovations, and firm profitability: A longitudinal analysis
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: Frontiers Pre-Conference on Service and Solution Innovation, Karlstad, 2010.
LibreCat
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: Frontiers Pre-Conference on Service and Solution Innovation, Karlstad, 2010.
2010 | Conference Paper | LibreCat-ID: 46706
Exploring the effects of referral reward programs on satisfied and dissatisfied customers
I. Garnefeld, E. Münkhoff, J. Hogreve, A. Eggert, in: 2010 AMA Winter Academic Conference, New Orleans, LA, 2010.
LibreCat
I. Garnefeld, E. Münkhoff, J. Hogreve, A. Eggert, in: 2010 AMA Winter Academic Conference, New Orleans, LA, 2010.
2010 | Conference Paper | LibreCat-ID: 46704
Disentangling the revenue and cost implications of the service transition: A latent growth analysis
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: ISBM 2010 Academic Conference, Boston, MA, 2010.
LibreCat
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: ISBM 2010 Academic Conference, Boston, MA, 2010.
2010 | Conference Paper | LibreCat-ID: 46703
Referral reward programs: A means for service recovery?
E. Münkhoff, I. Garnefeld, J. Hogreve, A. Eggert, in: 18th International Colloquium on Relationship Marketing (ICRM), Reading, 2010.
LibreCat
E. Münkhoff, I. Garnefeld, J. Hogreve, A. Eggert, in: 18th International Colloquium on Relationship Marketing (ICRM), Reading, 2010.
2010 | Journal Article | LibreCat-ID: 5785
Legitimacy of Control
W. Schnedler, R. Vadovic, Journal of Economics and Management Strategy (2010).
LibreCat
| Files available
W. Schnedler, R. Vadovic, Journal of Economics and Management Strategy (2010).
2009 | Conference Paper | LibreCat-ID: 7857
Who Owns the Customer? Disentangling Customer Loyalty in Indirect Distribution Channels
A. Eggert, J. Henseler, S. Hollmann, in: Proceedings of the 17th International Colloquium in Relationship Marketing, 2009.
LibreCat
A. Eggert, J. Henseler, S. Hollmann, in: Proceedings of the 17th International Colloquium in Relationship Marketing, 2009.
2009 | Conference Paper | LibreCat-ID: 7866
Can Successful Customer Acquisition Hurt the Existing Customer Base?
D. Woisetschläger, I. Garnefeld, A. Eggert, in: Proceedings of the 2009 AMA Summer Marketing Educators’ Conference, 2009.
LibreCat
D. Woisetschläger, I. Garnefeld, A. Eggert, in: Proceedings of the 2009 AMA Summer Marketing Educators’ Conference, 2009.
2009 | Conference Paper | LibreCat-ID: 7867
Referral reward programs: New customer acquisition by opportunism?
I. Garnefeld, E. Münkhoff, J. Hogreve, A. Eggert, in: Proceedings of the 15th Academy of Marketing Science (AMS) World Marketing Congress, 2009.
LibreCat
I. Garnefeld, E. Münkhoff, J. Hogreve, A. Eggert, in: Proceedings of the 15th Academy of Marketing Science (AMS) World Marketing Congress, 2009.
2009 | Conference Paper | LibreCat-ID: 7868
Musing on a Decade of Customer Value Research in Business Relationships: Where Do We Come From? Where Should We Go?
A. Eggert, W. Ulaga, in: Proceedings of the 4th International Conference on Business Market Management, 2009.
LibreCat
A. Eggert, W. Ulaga, in: Proceedings of the 4th International Conference on Business Market Management, 2009.
2009 | Conference Paper | LibreCat-ID: 7869
Customer Referral Programs and Customer Retention – Do Rewards Undermine the Retention Effect?
I. Garnefeld, S. Helm, S. Tax, A. Eggert, in: Proceedings of the 2009 AMA Winter Educators’ Proceedings, 2009.
LibreCat
I. Garnefeld, S. Helm, S. Tax, A. Eggert, in: Proceedings of the 2009 AMA Winter Educators’ Proceedings, 2009.
2009 | Conference Paper | LibreCat-ID: 7870
Unintended effects of referral reward programs: Exploring the impact of rewards on opportunistic behavior
I. Garnefeld, E. Münkhoff, J. Hogreve, A. Eggert, in: Proceedings of the 38th European Marketing Academy (EMAC) Conference, 2009.
LibreCat
I. Garnefeld, E. Münkhoff, J. Hogreve, A. Eggert, in: Proceedings of the 38th European Marketing Academy (EMAC) Conference, 2009.
2009 | Conference Paper | LibreCat-ID: 7871
Who Owns the Customer? Exploring Customer Loyalty in a Channel Context
A. Eggert, J. Henseler, S. Hollmann, in: Proceedings of the 38th European Marketing Academy (EMAC) Conference, 2009.
LibreCat
A. Eggert, J. Henseler, S. Hollmann, in: Proceedings of the 38th European Marketing Academy (EMAC) Conference, 2009.
2009 | Book | LibreCat-ID: 5721
Acceptance of Remote Services – Perception, Adoption, and Continued Usage in Organizational Settings
N. Wünderlich, Acceptance of Remote Services – Perception, Adoption, and Continued Usage in Organizational Settings, 1st ed., Springer Gabler, Wiesbaden, 2009.
LibreCat
N. Wünderlich, Acceptance of Remote Services – Perception, Adoption, and Continued Usage in Organizational Settings, 1st ed., Springer Gabler, Wiesbaden, 2009.
2009 | Misc | LibreCat-ID: 6114
Vorteil Interim Management
R. Kabst, W. Thost, R. Isidor, Vorteil Interim Management, 2009.
LibreCat
R. Kabst, W. Thost, R. Isidor, Vorteil Interim Management, 2009.
2009 | Misc | LibreCat-ID: 6115
Was zeichnet den erfolgreichen Interim Manager aus?
R. Kabst, R. Isidor, W. Thost, H. Linné, Was Zeichnet Den Erfolgreichen Interim Manager Aus?, 2009.
LibreCat
R. Kabst, R. Isidor, W. Thost, H. Linné, Was Zeichnet Den Erfolgreichen Interim Manager Aus?, 2009.
2009 | Misc | LibreCat-ID: 6116
Manager auf Zeit: Ignoriert oder akzeptiert?
R. Kabst, R. Isidor, W. Thost, R. Nagel, Manager Auf Zeit: Ignoriert Oder Akzeptiert?, 2009.
LibreCat
R. Kabst, R. Isidor, W. Thost, R. Nagel, Manager Auf Zeit: Ignoriert Oder Akzeptiert?, 2009.
2009 | Misc | LibreCat-ID: 6117
International Fachkräfte gewinnen
R. Kabst, S. Salow, M. Baum, International Fachkräfte Gewinnen, 2009.
LibreCat
R. Kabst, S. Salow, M. Baum, International Fachkräfte Gewinnen, 2009.