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3431 Publications


2013 | Conference Paper | LibreCat-ID: 3443
S. Hofmann, M. Räckers, D. Beverungen, and J. Becker, “Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks,” in Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46), Maui, Hawaii, 2013.
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2013 | Conference Paper | LibreCat-ID: 3444
A. Malsbender, D. Beverungen, M. Voigt, and J. Becker, “Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models,” in Proceedings of the Americas Conference on Information Systems (AMCIS2013), Chicago, IL, USA, 2013.
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2013 | Conference Paper | LibreCat-ID: 3446
A. Malsbender, J. Recker, T. Kohlborn, D. Beverungen, and S. Tanwer, “Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites,” in Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy, 2013.
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2013 | Conference Paper | LibreCat-ID: 3447
A. Malsbender, M. Voigt, D. Beverungen, and M. Rosemann, “Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda,” in Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Jeju Island, Korea, 2013, pp. 1--12.
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2013 | Conference Paper | LibreCat-ID: 3448
R. Plattfaut et al., “Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia,” in Proceedings of the 46th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 2013, pp. 1983--1991.
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2013 | Journal Article | LibreCat-ID: 3494
J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, and H. Peter Rauer, “Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector,” International Journal of Services and Operations Management, no. 3, pp. 407--425, 2013.
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2013 | Journal Article | LibreCat-ID: 3495
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuß, “Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects,” IEEE Transactions on Engineering Management, no. 3, pp. 468--482, 2013.
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2013 | Journal Article | LibreCat-ID: 3496
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuß, “Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach,” Scandinavian Journal of Information Systems, no. 1, pp. 37--68, 2013.
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2013 | Journal Article | LibreCat-ID: 3497
D. Beverungen, M. Eggert, M. Voigt, and M. Rosemann, “Augmenting Analytical CRM Strategies with Social BI,” International Journal of Business Intelligence Research (IJBIR), no. 3, pp. 32--49, 2013.
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2013 | Journal Article | LibreCat-ID: 3498
S. Hofmann, D. Beverungen, M. Räckers, and J. Becker, “What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook,” Government Information Quarterly, no. 4, pp. 387--396, 2013.
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