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3429 Publications
2010 | Conference Paper | LibreCat-ID: 2781
Kundisch, D., Herrmann, P., & Meier, C. (2010). Sustainable Process Management - Status Quo and Perspectives. In Proceedings of the 8th International Heinz Nixdorf Symposium (IHNS) (pp. 94–106). Paderborn: Springer.
LibreCat
2010 | Conference Paper | LibreCat-ID: 2782
Wagener, M., Kundisch, D., Riodan, R., Rabhi, F., & Weinhardt, C. (2010). Mispricing and Exchange Market Systems: The Effect of Infrastructure Upgrades. In Proceedings of the 43rd Hawaii International Conference on System Sciences (HICSS). Kauai, Hawaii, USA.
LibreCat
2010 | Conference Paper | LibreCat-ID: 7808
Garnefeld, I., Woisetschläger, D., & Eggert, A. (2010). Does Customer Acquisition Jeopardize Customer Retention? - An Experimental Investigation in an Electronic Retailing Setting. In Proceedings of the 18th International Colloquium in Relationship Marketing.
LibreCat
2010 | Conference Paper | LibreCat-ID: 7809
Münkhoff, E., Garnefeld, I., Hogreve, J., & Eggert, A. (2010). Referral Reward Programs: A Means for Service Recovery? In Proceedings of the 18th International Colloquium in Relationship Marketing.
LibreCat
2010 | Conference Paper | LibreCat-ID: 7810
Garnefeld, I., Helm, S., Eggert, A., & Tax, S. (2010). Do Referral Reward Programs Enhance Customer Loyalty? – Results of a Propensity Score Matching Study. In Proceedings of the 2010 AMA Summer Marketing Educators’ Conference.
LibreCat
2010 | Conference Paper | LibreCat-ID: 7846
Eggert, A., Hogreve, J., Ulaga, W., & Münkhoff, E. (2010). Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis. In Proceedings of the 2nd ISBM Workshop at Harvard Business School.
LibreCat
2010 | Conference Paper | LibreCat-ID: 7853
Frick, B., Eggert, A., & Hogreve, J. (2010). Corporate Reputation and Customers’ Value Perceptions: A Dynamic Analysis. In Proceedings of the 39th EMAC Conference.
LibreCat
2010 | Conference Paper | LibreCat-ID: 7854
Eggert, A., Hogreve, J., Ulaga, W., & Münkhoff, E. (2010). Industrial Services, Product Innovations, and Firm Profitability – A Longitudinal Analysis. In Proceedings of the Frontiers Pre-Conference on Service and Solution Innovation.
LibreCat
2010 | Conference Paper | LibreCat-ID: 7855
Garnefeld, I., Münkhoff, E., Hogreve, J., & Eggert, A. (2010). Exploring the Effects of Referral Reward Programs on Satisfied and Dissatisfied Customers. In Proceedings of the 2010 AMA Winter Marketing Educators’ Conference.
LibreCat
2010 | Conference Paper | LibreCat-ID: 5685 | 
Finkbeiner, J., Bodenstein, C., Schryen, G., & Neumann, D. (2010). Applying heuristic methods for job scheduling in storage markets. In 18th European Conference on Information Systems (ECIS 2010).
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