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3431 Publications
2010 | Conference Paper | LibreCat-ID: 3467
Becker, Jörg, Daniel Beverungen, Martin Matzner, and Oliver Müller. “Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services.” In Proceedings of the IADIS Internatioal Conference E-Society 2010, edited by Piet Kommers and Pedro Isaías, 322--329. Porto, Portugal, 2010.
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2010 | Conference Paper | LibreCat-ID: 3468
Becker, Jörg, Daniel Beverungen, Martin Matzner, and Oliver Müller. “Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services.” In Exploring Service Sciences, edited by Jean-Henry Morin, Jolita Ralyté, and Mehdi Snene, 282--288. Lecture Notes in Business Information Processing (LNBIP). Berlin, 2010. https://doi.org/10.1007/978-3-642-14319-9_25.
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2010 | Conference Paper | LibreCat-ID: 3469
Beverungen, Daniel. “Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions.” In Proceedings of the 10th European Academy of Management Conference. Rome, Italy, 2010.
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2010 | Journal Article | LibreCat-ID: 3503
Backhaus, Klaus, Jörg Becker, Daniel Beverungen, Margarethe Frohs, Oliver Müller, Matthias Weddeling, Ralf Knackstedt, and Michael Steiner. “Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data.” Electronic Markets, no. 2 (2010): 131--146. https://doi.org/10.1007/s12525-010-0032-0.
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2010 | Journal Article | LibreCat-ID: 3504
Becker, Jörg, Daniel Beverungen, and Ralf Knackstedt. “The Challenge of Conceptual Modeling for Product-Service Systems --- Status-Quo and Perspectives for Reference Models and Modeling Languages.” Information Systems and E-Business Management (ISeB), no. 1 (2010): 12--32.
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2010 | Journal Article | LibreCat-ID: 3505
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, and Axel Winkelmann. “Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks.” Lecture Notes in Informatics, no. INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC (2010): 63--79.
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2010 | Book | LibreCat-ID: 3703
Müller, Jens, Caren Sureth, and Läufer Christian. Mögliche Fallstricke Einer Optimierung Unternehmerischer Investitionsentscheidungen Auf Der Grundlage Der Konzernsteuerquote, 2010.
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2010 | Journal Article | LibreCat-ID: 3055
Gries, Thomas, and Wim Naudé. “Entrepreneurship and Structural Economic Transformation.” Small Business Economics 34, no. 1 (2010): 13–29. https://doi.org/10.1007/s11187-009-9192-8.
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2010 | Working Paper | LibreCat-ID: 2735
Gries, Thomas, and Margarete Redlin. Short-Run and Long-Run Dynamics of Growth,Inequality and Poverty in the Developing World. Vol. 2010–05. Working Papers CIE. Paderborn University, CIE Center for International Economics, 2010.
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2010 | Conference Paper | LibreCat-ID: 2778
Burkart, W., S. Etschberger, C. Klein, and Dennis Kundisch. “A Sequential Model for Global Spam-Classifying Processes.” In Proceedings of the International Conference on Information Systems (ICIS), 2010.
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2010 | Conference Abstract | LibreCat-ID: 2779
Herrmann, Philipp, and Dennis Kundisch. “Explaining the Trading Venue Decision of Private Online Investors - An Empirical Study.” In International Workshop on Enterprise Applications, Markets and Services in the Finance Industry (FinanceCom), 2010.
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2010 | Conference Paper | LibreCat-ID: 2780
Meier, Christian, and Dennis Kundisch. “Project Interactions in Value Based IT Project Portfolio Management.” In Proceedings Der GI-Jahrestagung Informatik 2010, edited by K.-P. Fähnrich and B. Franczyk, 2:621–26. Lecture Notes in Informatics (LNI). Leipzig: GI, 2010.
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2010 | Conference Paper | LibreCat-ID: 2781
Kundisch, Dennis, Philipp Herrmann, and Christian Meier. “Sustainable Process Management - Status Quo and Perspectives.” In Proceedings of the 8th International Heinz Nixdorf Symposium (IHNS), 94–106. Lecture Notes in Business Information Processing (LNBIP). Springer, 2010.
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2010 | Conference Paper | LibreCat-ID: 2782
Wagener, M., Dennis Kundisch, R. Riodan, Fethi Rabhi, and C. Weinhardt. “Mispricing and Exchange Market Systems: The Effect of Infrastructure Upgrades.” In Proceedings of the 43rd Hawaii International Conference on System Sciences (HICSS), 2010.
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2010 | Conference Paper | LibreCat-ID: 7808
Garnefeld, I, D Woisetschläger, and A Eggert. “Does Customer Acquisition Jeopardize Customer Retention? - An Experimental Investigation in an Electronic Retailing Setting.” In Proceedings of the 18th International Colloquium in Relationship Marketing, 2010.
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2010 | Conference Paper | LibreCat-ID: 7809
Münkhoff, E, I Garnefeld, J Hogreve, and A Eggert. “Referral Reward Programs: A Means for Service Recovery?” In Proceedings of the 18th International Colloquium in Relationship Marketing, 2010.
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2010 | Conference Paper | LibreCat-ID: 7810
Garnefeld, I, S Helm, A Eggert, and S Tax. “Do Referral Reward Programs Enhance Customer Loyalty? – Results of a Propensity Score Matching Study.” In Proceedings of the 2010 AMA Summer Marketing Educators’ Conference, 2010.
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2010 | Conference Paper | LibreCat-ID: 7846
Eggert, A, J Hogreve, W Ulaga, and E Münkhoff. “Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis.” In Proceedings of the 2nd ISBM Workshop at Harvard Business School, 2010.
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2010 | Conference Paper | LibreCat-ID: 7853
Frick, B, A Eggert, and J Hogreve. “Corporate Reputation and Customers’ Value Perceptions: A Dynamic Analysis.” In Proceedings of the 39th EMAC Conference, 2010.
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2010 | Conference Paper | LibreCat-ID: 7854
Eggert, A, J Hogreve, W Ulaga, and E Münkhoff. “Industrial Services, Product Innovations, and Firm Profitability – A Longitudinal Analysis.” In Proceedings of the Frontiers Pre-Conference on Service and Solution Innovation, 2010.
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