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111 Publications


2012 | Conference Paper | LibreCat-ID: 3452
Heide, Tobias, et al. “Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results.” Services and Economic Development: Local and Global Challenges, 2012, pp. 1--21.
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2012 | Conference Paper | LibreCat-ID: 3453
Rosemann, Michael, et al. “Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI.” Proceedings of the 20$^{th}$ European Conference on Information Systems, 2012, pp. 1--12.
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2012 | Journal Article | LibreCat-ID: 3500
Becker, Jörg, et al. “Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management.” Enterprise Modelling and Information Systems Architectures, no. 1, 2012, pp. 26--40.
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2012 | Journal Article | LibreCat-ID: 3501
Beverungen, Daniel, et al. “Identifying E-Service Potential from Business Process Models --- A Theory Nexus Approach.” E-Service Journal, no. 1, 2012, pp. 45--74.
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2012 | Book Chapter | LibreCat-ID: 5032
Becker, Jörg, et al. “A Method for Selectively Designing Modeling Languages for Product-Service Systems.” Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science, edited by Daniel; Granat Janusz Dolk, 2012, pp. 87--117.
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2012 | Book Chapter | LibreCat-ID: 5034
Becker, Jörg, et al. “Ansätze Zur Methodischen Unterstützung Der Konstruktion von Produktivitätsmodellen Für Die Data Envelopment Analysis --- Entwicklung Eines Softwareprototypen Zur Umsetzung Und Evaluation.” Service Engineering --- Management, edited by Tilo Böhmann et al., 2012, pp. 127--139.
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2012 | Book Chapter | LibreCat-ID: 5035
Beverungen, Daniel, et al. “Product-Service System Approaches.” Handbook of Service Description, edited by Alistair Barros and Daniel Oberle, 2012, pp. 19--44, doi:10.1007/978-1-4614-1864-1_2.
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2011 | Conference Paper | LibreCat-ID: 3454
Becker, Jörg, et al. “Conceptualizing Service Network Productivity --- A Looped DEA Approach.” XII European Workshop on Efficiency and Productivity Analysis (Abstract), 2011.
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2011 | Conference Paper | LibreCat-ID: 3455
Becker, Jörg, et al. “How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach.” ECIS 2011 Proceedings, 2011, p. Paper 111.
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2011 | Conference Paper | LibreCat-ID: 3456
Becker, Jörg, et al. “Do We Need New Theories on Service Productivity? --- Status Quo and Implications from Contemporary Research.” XXI. International RESER Conference, 2011, pp. 146--147.
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