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109 Publications


2010 | Journal Article | LibreCat-ID: 3505
@article{Becker_Beverungen_Knackstedt_Winkelmann_2010, title={Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks}, number={INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC}, journal={Lecture Notes in Informatics}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel}, year={2010}, pages={63--79} }
LibreCat
 

2010 | Book | LibreCat-ID: 5070
@book{Weddeling_Steiner_Müller_Knackstedt_Becker_Backhaus_Beverungen_Frohs_2010, place={Berlin, Heidelberg}, title={Vermarktung hybrider Leistungsbündel}, DOI={10.1007/978-3-642-12830-1}, publisher={Springer Berlin Heidelberg}, author={Weddeling, Matthias and Steiner, Michael and Müller, Oliver and Knackstedt, Ralf and Becker, Jörg and Backhaus, Klaus and Beverungen, Daniel and Frohs, Margarethe}, year={2010} }
LibreCat | DOI
 

2010 | Report | LibreCat-ID: 5071
@book{Institut für Normung e.V._2010, place={Berlin}, title={PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung.}, author={Institut für Normung e.V., Deutsches}, year={2010} }
LibreCat
 

2010 | Conference Paper | LibreCat-ID: 3467
@inproceedings{Becker_Beverungen_Matzner_Müller_2010, place={Porto, Portugal}, title={Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services}, booktitle={Proceedings of the IADIS Internatioal Conference e-Society 2010}, author={Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver}, editor={Kommers, Piet and Isaías, PedroEditors}, year={2010}, pages={322--329} }
LibreCat
 

2010 | Conference Paper | LibreCat-ID: 3463
@inproceedings{Backhaus_Becker_Beverungen_Broeker_Knackstedt_Nikula_Wilken_2010, place={Leipzig, Germany}, title={Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel}, booktitle={40. Jahrestagung der Gesellschaft für Informatik}, author={Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Broeker, Ole and Knackstedt, Ralf and Nikula, Anna and Wilken, Robert}, year={2010} }
LibreCat
 

2010 | Book Chapter | LibreCat-ID: 5041
@inbook{Becker_Beverungen_Knackstedt_Müller_Müller_2010, place={Berlin, Heidelberg}, title={TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel}, DOI={10.1007/978-3-642-11859-3_10}, booktitle={Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver and Müller, Steffen}, editor={Becker, Jörg and Knackstedt, Ralf and Müller, Oliver and Winkelmann, AxelEditors}, year={2010}, pages={161--174} }
LibreCat | DOI
 

2010 | Conference Paper | LibreCat-ID: 3468
@inproceedings{Becker_Beverungen_Matzner_Müller_2010, place={Berlin}, series={Lecture Notes in Business Information Processing (LNBIP)}, title={Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services}, DOI={10.1007/978-3-642-14319-9_25}, booktitle={Exploring Service Sciences}, author={Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver}, editor={Morin, Jean-Henry and Ralyté, Jolita and Snene, MehdiEditors}, year={2010}, pages={282--288}, collection={Lecture Notes in Business Information Processing (LNBIP)} }
LibreCat | DOI
 

2010 | Conference Paper | LibreCat-ID: 3469
@inproceedings{Beverungen_2010, place={Rome, Italy}, title={Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions}, booktitle={Proceedings of the 10th European Academy of Management Conference}, author={Beverungen, Daniel}, year={2010} }
LibreCat
 

2010 | Book Chapter | LibreCat-ID: 5059
@inbook{Beverungen_Knackstedt_Winkelmann_2010, place={Berlin, Heidelberg}, title={E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden}, DOI={10.1007/978-3-642-11859-3_11}, booktitle={Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung}, author={Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel}, editor={Becker, Jörg and Knackstedt, Ralf and Müller, Oliver and Winkelmann, AxelEditors}, year={2010}, pages={177--193} }
LibreCat | DOI
 

2010 | Journal Article | LibreCat-ID: 3503
@article{Backhaus_Becker_Beverungen_Frohs_Müller_Weddeling_Knackstedt_Steiner_2010, title={Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data}, DOI={10.1007/s12525-010-0032-0}, number={2}, journal={Electronic Markets}, author={Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarethe and Müller, Oliver and Weddeling, Matthias and Knackstedt, Ralf and Steiner, Michael}, year={2010}, pages={131--146} }
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