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119 Publications
2010 | Conference Paper | LibreCat-ID: 3466
Becker, J., Beverungen, D., Blinn, N., & Nüttgens, M. (2010). Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services. In XX. International RESER Conference. Gothenburg, Sweden.
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2010 | Conference Paper | LibreCat-ID: 3467
Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2010). Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services. In P. Kommers & P. Isaías (Eds.), Proceedings of the IADIS Internatioal Conference e-Society 2010 (pp. 322--329). Porto, Portugal.
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2010 | Conference Paper | LibreCat-ID: 3468
Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2010). Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services. In J.-H. Morin, J. Ralyté, & M. Snene (Eds.), Exploring Service Sciences (pp. 282--288). Berlin. https://doi.org/10.1007/978-3-642-14319-9_25
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2010 | Conference Paper | LibreCat-ID: 3469
Beverungen, D. (2010). Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions. In Proceedings of the 10th European Academy of Management Conference. Rome, Italy.
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2010 | Journal Article | LibreCat-ID: 3503
Backhaus, K., Becker, J., Beverungen, D., Frohs, M., Müller, O., Weddeling, M., … Steiner, M. (2010). Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data. Electronic Markets, (2), 131--146. https://doi.org/10.1007/s12525-010-0032-0
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2010 | Journal Article | LibreCat-ID: 3504
Becker, J., Beverungen, D., & Knackstedt, R. (2010). The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages. Information Systems and E-Business Management (ISeB), (1), 12--32.
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2010 | Journal Article | LibreCat-ID: 3505
Becker, J., Beverungen, D., Knackstedt, R., & Winkelmann, A. (2010). Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks. Lecture Notes in Informatics, (INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC), 63--79.
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2010 | Book Chapter | LibreCat-ID: 5041
Becker, J., Beverungen, D., Knackstedt, R., Müller, O., & Müller, S. (2010). TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel. In J. Becker, R. Knackstedt, O. Müller, & A. Winkelmann (Eds.), Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung (pp. 161--174). Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-11859-3_10
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2010 | Book Chapter | LibreCat-ID: 5059
Beverungen, D., Knackstedt, R., & Winkelmann, A. (2010). E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden. In J. Becker, R. Knackstedt, O. Müller, & A. Winkelmann (Eds.), Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung (pp. 177--193). Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-11859-3_11
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2010 | Book | LibreCat-ID: 5070
Weddeling, M., Steiner, M., Müller, O., Knackstedt, R., Becker, J., Backhaus, K., … Frohs, M. (2010). Vermarktung hybrider Leistungsbündel. Berlin, Heidelberg: Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-12830-1
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