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119 Publications
2024 | Journal Article | LibreCat-ID: 53130 | 
Stumpe, Miriam, Peter Dieter, Guido Schryen, Oliver Müller, and Daniel Beverungen. “Designing Taxi Ridesharing Systems with Shared Pick-up and Drop-off Locations: Insights from a Computational Study.” Transportation Research Part A: Policy and Practice, 2024.
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2023 | Conference Paper | LibreCat-ID: 44855
Hemmrich, Simon, Jan Bobolz, Daniel Beverungen, and Johannes Blömer. “Designing Business Reputation Ecosystems — A Method for Issuing and Trading Monetary Ratings on a Blockchain.” In ECIS 2023 Research Papers, 2023.
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2023 | Journal Article | LibreCat-ID: 45112
Beverungen, Daniel, Dennis Kundisch, Milad Mirbabaie, Oliver Müller, Guido Schryen, Simon Thanh-Nam Trang, and Matthias Trier. “Digital Responsibility – a Multilevel Framework for Responsible Digitalization.” Business & Information Systems Engineering 65, no. 4 (2023): 463–74. https://doi.org/10.1007/s12599-023-00822-x.
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2022 | Conference Paper | LibreCat-ID: 29146 |
Heiden, Philipp zur, Jennifer Priefer, and Daniel Beverungen. “Utilizing Geographic Information Systems for Condition-Based Maintenance on the Energy Distribution Grid.” In Proceedings of the 55th Hawaii International Conference on System Sciences, edited by Tung X. Bui. Honolulu, HI, 2022.
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2022 | Conference Paper | LibreCat-ID: 29147 |
Herwix, Alexander, and Philipp zur Heiden. “Context in Design Science Research: Taxonomy and Framework.” In Proceedings of the 55th Hawaii International Conference on System Sciences, edited by Tung X. Bui. Honolulu, HI, 2022.
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2022 | Conference Paper | LibreCat-ID: 29148 |
Heiden, Philipp zur, and Daniel Beverungen. “A Renaissance of Context in Design Science Research.” In Proceedings of the 55th Hawaii International Conference on System Sciences, edited by Tung X. Bui. Honolulu, HI, 2022.
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2022 | Journal Article | LibreCat-ID: 35728
Beverungen, Daniel, Thomas Hess, Antonia Köster, and Christiane Lehrer. “From Private Digital Platforms to Public Data Spaces: Implications for the Digital Transformation.” Electronic Markets 32, no. 2 (2022): 493–501. https://doi.org/10.1007/s12525-022-00553-z.
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2022 | Journal Article | LibreCat-ID: 35732
Bartelheimer, Christian, Philipp zur Heiden, Hedda Lüttenberg, and Daniel Beverungen. “Systematizing the Lexicon of Platforms in Information Systems: A Data-Driven Study.” Electronic Markets 32, no. 1 (2022): 375–96. https://doi.org/10.1007/s12525-022-00530-6.
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2022 | Journal Article | LibreCat-ID: 35741
Röglinger, Maximilian, Ralf Plattfaut, Vincent Borghoff, Georgi Kerpedzhiev, Jörg Becker, Daniel Beverungen, Jan vom Brocke, et al. “Exogenous Shocks and Business Process Management.” Business & Information Systems Engineering 64, no. 5 (2022): 669–87. https://doi.org/10.1007/s12599-021-00740-w.
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2022 | Journal Article | LibreCat-ID: 35740
Bartelheimer, Christian, Philipp zur Heiden, Hedda Lüttenberg, and Daniel Beverungen. “Systematizing the Lexicon of Platforms in Information Systems: A Data-Driven Study.” Electronic Markets 32, no. 1 (2022): 375–96. https://doi.org/10.1007/s12525-022-00530-6.
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2021 | Conference Paper | LibreCat-ID: 22514 |
Kucklick, Jan-Peter, Jennifer Müller, Daniel Beverungen, and Oliver Müller. “Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-Based Deep Learning Approach.” In European Conference on Information Systems, 2021.
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2020 | Conference Paper | LibreCat-ID: 17087
Berendes, Carsten Ingo, Philipp zur Heiden, Marco Niemann, Benedikt Hoffmeister, and Jörg Becker. “Usage of Local Online Platforms in Retail: Insights from Retailers’ Expectations Expectations.” In Proceedings of the Twenty-Eighth European Conference on Information Systems (ECIS2020), 2020.
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2020 | Journal Article | LibreCat-ID: 17156
Beverungen, Daniel, Joos C. A. M. Buijs, Jörg Becker, Claudio Di Ciccio, Wil M. P. van der Aalst, Christian Bartelheimer, Jan vom Brocke, et al. “Seven Paradoxes of Business Process Management in a Hyper-Connected World.” Business & Information Systems Engineering, 2020. https://doi.org/10.1007/s12599-020-00646-z.
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2020 | Conference Paper | LibreCat-ID: 16285 |
Heiden, Philipp zur, Carsten Ingo Berendes, and Daniel Beverungen. “Designing City Center Area Recommendation Systems .” In Proceedings of the 15th International Conference on Wirtschaftsinformatik. Potsdam, 2020. https://doi.org/doi.org/10.30844/wi_2020_e1-heiden.
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2020 | Journal Article | LibreCat-ID: 35723
Hoffmann, Martin W., Stephan Wildermuth, Ralf Gitzel, Aydin Boyaci, Jörg Gebhardt, Holger Kaul, Ido Amihai, et al. “Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions.” Sensors 20, no. 7 (2020). https://doi.org/10.3390/s20072099.
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2019 | Conference Paper | LibreCat-ID: 4517
Wolf, Verena, Christian Bartelheimer, and Daniel Beverungen. “Digitalization of Work Systems—An Organizational Routines’ Perspective.” In Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019.
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2019 | Conference Paper | LibreCat-ID: 9617
Betzing, Jan H., Christian Bartelheimer, Marco Niemann, Carsten Ingo Berendes, and Daniel Beverungen. “Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail.” In Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm-Uppsala, Sweden, 2019.
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2019 | Conference Paper | LibreCat-ID: 9708
Wolf, Verena. “Ambidexterity in Service Innovation Research: A Systematic Literature Review.” In Proceedings of the 14th International Conference on Wirtschaftsinformatik. Siegen, Germany, 2019.
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2019 | Journal Article | LibreCat-ID: 12929
Bräuer, Sebastian, Florian Plenter, Benjamin Klör, Markus Monhof, Daniel Beverungen, and Jörg Becker. “Transactions for Trading Used Electric Vehicle Batteries: Theoretical Underpinning and Information Systems Design Principles.” Business Research, 2019. https://doi.org/10.1007/s40685-019-0091-9.
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2019 | Journal Article | LibreCat-ID: 14023
Beverungen, Daniel, Christoph F. Breidbach, Jens Poeppelbuss, and Virpi Kristiina Tuunainen. “Smart Service Systems: An Interdisciplinary Perspective.” Information Systems Journal, 2019. https://doi.org/10.1111/isj.12275.
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2018 | Conference Paper | LibreCat-ID: 2861
Lüttenberg, Hedda, Christian Bartelheimer, and Daniel Beverungen. “Designing Predictive Maintenance for Agricultural Machines,” 2018.
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2018 | Conference Paper | LibreCat-ID: 3279
Bartelheimer, Christian, Jan Hendrik Betzing, Ingo Berendes, and Daniel Beverungen. “Designing Multi-Sided Community Platforms for Local High Street Retail.” In Proceedings of the 26th European Conference on Information Systems. ECIS ’18. Portsmouth, UK, 2018.
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2018 | Conference Paper | LibreCat-ID: 3280
Hendrik Betzing, Jan, Daniel Beverungen, and Jörg Becker. “Design Principles for Co-Creating Digital Customer Experience in High Street Retail.” In Tagungsband Data Driven X --- Turning Data into Value --- Band V, edited by Paul Drews, Burkhardt Funk, Peter Niemeyer, and Lin Xie, 2083--2094. MKWI ’18. Leuphana Universität Lüneburg, 2018.
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2018 | Journal Article | LibreCat-ID: 4516
Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service Systems Engineering.” Business & Information Systems Engineering 60, no. 5 (2018): 377–91. https://doi.org/10.1007/s12599-018-0526-4.
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2018 | Book Chapter | LibreCat-ID: 4519
Lüttenberg, Hedda, Verena Wolf, and Daniel Beverungen. “Service (Systems) Engineering Für Die Produktion.” In Service Engineering, 31–49. Wiesbaden: Springer Fachmedien Wiesbaden, 2018. https://doi.org/10.1007/978-3-658-20905-6_3.
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2018 | Conference Paper | LibreCat-ID: 4766
Ingo Berendes, C., Christian Bartelheimer, Jan Hendrik Betzing, and Daniel Beverungen. “Data-Driven Customer Journey Mapping in Local High Streets: A Domain-Specific Modeling Language.” In Proceedings of the 39th International Conference on Information Systems. ICIS ’18. San Francisco, CA, USA, 2018.
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2018 | Newspaper Article | LibreCat-ID: 9687
Beverungen, Daniel, Verena Wolf, and Christian Bartelheimer. “Dienstleistungssysteme Erfolgreich Digital Transformieren.” Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development, 2018.
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2018 | Conference Paper | LibreCat-ID: 9709
Gernreich, Chris, Verena Wolf, Christian Bartelheimer, and Christopher Prinz. “The Impact of Process Automation on Manufacturers’ Long-Term Knowledge.” In Proceedings of the 39th International Conference on Information Systems. San Francisco, USA, 2018.
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2018 | Book Chapter | LibreCat-ID: 5073
Beverungen, Daniel, Verena Wolf, and Christian Bartelheimer. “Digitale Transformation von Dienstleistungssystemen.” In Service Business Development, 395–422. Wiesbaden: Springer Fachmedien Wiesbaden, 2018. https://doi.org/10.1007/978-3-658-22424-0_17.
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2017 | Journal Article | LibreCat-ID: 2856
Barann, Benjamin, Daniel Beverungen, and Oliver Müller. “An Open-Data Approach for Quantifying the Potential of Taxi Ridesharing.” Decision Support Systems, 2017, 86--95. https://doi.org/10.1016/j.dss.2017.05.008.
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2017 | Conference Paper | LibreCat-ID: 2860
Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service System Engineering.” In Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), edited by Jan Marco Leimeister and Walter Brenner, 136–50. St. Gallen, 2017.
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2017 | Conference Paper | LibreCat-ID: 3282
Klör, Benjamin, Markus Monhof, Sebastian Bräuer, and Daniel Beverungen. “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype.” In Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.
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2017 | Journal Article | LibreCat-ID: 3487
Hendrik Betzing, Jan, Daniel Beverungen, Jörg Becker, Martin Matzner, Gertrud Schmitz, Christian Bartelheimer, Carsten Ingo Berendes, et al. “Interaktive, Digitale Einkaufserlebnisse in Innenstädten.” HMD Praxis Der Wirtschaftsinformatik, no. 5 (2017): 659--671. https://doi.org/10.1365/s40702-017-0343-0.
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2017 | Journal Article | LibreCat-ID: 3488
Beverungen, Daniel, Sebastian Bräuer, Florian Plenter, Benjamin Klör, and Markus Monhof. “Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study.” Computer Science --- Research and Development, no. 1–2 (2017): 195--209. https://doi.org/10.1007/s00450-016-0306-7.
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2017 | Journal Article | LibreCat-ID: 3490
Beverungen, Daniel, Martin Matzner, and Christian Janiesch. “Information Systems for Smart Services.” Information Systems and E-Business Management, 2017, 781–787. https://doi.org/10.1007/s10257-017-0365-8.
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2017 | Journal Article | LibreCat-ID: 5019
Klör, B, M Monhof, Daniel Beverungen, and S Bräuer. “Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries.” European Journal of Information Systems (EJIS), 2017, 1--19. https://doi.org/10.1057/s41303-017-0044-3.
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2017 | Book Chapter | LibreCat-ID: 5028
Becker, Jörg, Markus Monhof, Daniel Beverungen, Sebastian Bräuer, Benjamin Klör, and Florian Plenter. “End-of-Life Solutions Für ECar-Batterien --- Entwicklung Hybrider Leistungsbündel Und Informationssysteme Zur Entscheidungsunterstützung (EOL-IS).” In Dienstleistungen Als Erfolgsfaktor Für Elektromobilität. Ergebnisse Aus Dem Förderschwerpunkt “Dienstleistungsinnovationen Für Elektromobilität,” edited by Walter Ganz, Achim Kampker, and Gerhard Satzger, 24--29. Stuttgart, 2017.
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2017 | Book Chapter | LibreCat-ID: 5076
Beverungen, Daniel, and Martin Matzner. “Informationsmodellierung in Dienstleistungssystemen.” In Handbuch Dienstleistungsmanagement, edited by Stefan Roth and Hans Corsten, S. 519–536. München: Verlag Franz Vahlen, 2017.
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2017 | Journal Article | LibreCat-ID: 17158
Beverungen, Daniel, Oliver Müller, Martin Matzner, Jan Mendling, and Jan vom Brocke. “Conceptualizing Smart Service Systems.” Electronic Markets, 2017, 7–18. https://doi.org/10.1007/s12525-017-0270-5.
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2016 | Conference Paper | LibreCat-ID: 3283
Bräuer, sebastian, Markus Monhof, Benjamin Klör, and Daniel Beverungen. “Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model.” In Proceedings of the IEEE Conference on Business Informatics (CBI 2016). Paris, France, 2016.
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2015 | Conference Paper | LibreCat-ID: 3284
Beverungen, Daniel, Benjamin Klör, Sebastian Bräuer, and Markus Monhof. “Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries.” In Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015). Münster, 2015.
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2015 | Conference Paper | LibreCat-ID: 3285
Klör, Benjamin, Daniel Beverungen, Sebastian Bräuer, Florian Plenter, and Markus Monhof. “A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems.” In Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015). Münster, 2015.
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2015 | Conference Paper | LibreCat-ID: 3437
Klör, Benjamin, Sebastian Bräuer, Daniel Beverungen, and Markus Monhof. “A Domain-Specific Modeling Language for Electric Vehicle Batteries.” In Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015), 1038--1054. Osnabrück, 2015.
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2015 | Conference Paper | LibreCat-ID: 3438
Monhof, Markus, Daniel Beverungen, Benjamin Klör, and Sebastian Bräuer. “Extending Battery Management Systems for Making Informed Decisions on Battery Reuse.” In New Horizons in Design Science: Broadening the Research Agenda, edited by Brian Donnellan, Markus Helfert, Jim Kenneally, Debra VanderMeer, Marcus Rothenberger, and Robert Winter, 447--454. Lecture Notes in Computer Science. Dublin, Ireland, 2015. https://doi.org/10.1007/978-3-319-18714-3_37.
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2015 | Book | LibreCat-ID: 5068
Beverungen, Daniel, Christian Fabry , Walter Ganz , Martin Matzner , and Gerhard Satzger . Dienstleistungsinnovationen Für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen. Stuttgart, 2015.
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2014 | Conference Paper | LibreCat-ID: 3439
Klör, Benjamin, Sebastian Bräuer, Daniel Beverungen, and Martin Matzner. “IT-Basierte Dienstleistungen Für Die Elektromobilität --- Konzeptioneller Rahmen Und Literaturanalyse.” In Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), 2047--2066. Paderborn, 2014.
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2014 | Journal Article | LibreCat-ID: 3491
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Hans Peter Rauer, and Daniel Sigge. “On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management.” Information Systems and E-Business Management, no. 3 (2014): 337--365. https://doi.org/10.1007/s10257-013-0219-y.
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2014 | Journal Article | LibreCat-ID: 3492
Beverungen, Daniel. “Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines.” Business and Information Systems Engineering, no. 4 (2014): 191--202. https://doi.org/10.1007/s12599-014-0335-3.
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2014 | Journal Article | LibreCat-ID: 3493
Beverungen, Daniel. “Über Das Zusammenwirken Der Gestaltung Und Emergenz von Geschäftsprozessen Als Organisationsroutinen.” WIRTSCHAFTSINFORMATIK, no. 4 (2014): 209--222. https://doi.org/10.1007/s11576-014-0425-3.
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2014 | Book Chapter | LibreCat-ID: 5029
Backhaus, Klaus, Jörg Becker, Daniel Beverungen, Dominic Breuker, Ole Bröker, Philipp Alexander Brüne, Hanns-Alexander Dietrich, et al. “Effizienzmessung Industrieller Dienstleistungen Mittels Data Envelopment Analysis (ServDEA).” In Produktivität von Dienstleistungen, edited by K Möller and W Schultze, 53--133, 2014. https://doi.org/10.1007/978-3-658-04086-4_2.
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2013 | Conference Paper | LibreCat-ID: 3440
Becker, Jörg, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, and Hans Peter Rauer. “Performance Benchmarking for Designing Interaction Routines --- Managing Trade-Offs in Service Co-Creation with the Data Envelopment Analysis.” In Proceedings of the European Research Conference on Information Systems (ECIS) 2013, Paper 185. Utrecht, Netherlands, 2013.
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2013 | Conference Paper | LibreCat-ID: 3441
Beverungen, Daniel. “On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines.” In Proceedings of the 34th International Conference on Information Systems (ICIS). Milan, Italy, 2013.
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2013 | Conference Paper | LibreCat-ID: 3442
Dillon, S, E Deakins, Daniel Beverungen, T Kohlborn, S Hofmann, and M Räckers. “Local E-Government Transformation --- An International Comparison.” In WEBIST, 361--367. Aachen, Germany, 2013.
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2013 | Conference Paper | LibreCat-ID: 3443
Hofmann, Sara, Michael Räckers, Daniel Beverungen, and Jörg Becker. “Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks.” In Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46). Maui, Hawaii, 2013.
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2013 | Conference Paper | LibreCat-ID: 3444
Malsbender, Andrea, Daniel Beverungen, Matthias Voigt, and Jörg Becker. “Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models.” In Proceedings of the Americas Conference on Information Systems (AMCIS2013). Chicago, IL, USA, 2013.
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2013 | Conference Paper | LibreCat-ID: 3446
Malsbender, Andrea, Jan Recker, Thomas Kohlborn, Daniel Beverungen, and Satya Tanwer. “Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites.” In Proceedings of the 34th International Conference on Information Systems (ICIS). Milan, Italy, 2013.
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2013 | Conference Paper | LibreCat-ID: 3447
Malsbender, Andrea, Matthias Voigt, Daniel Beverungen, and Michael Rosemann. “Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda.” In Proceedings of the Pacific Asia Conference on Information Systems (PACIS), 1--12. Jeju Island, Korea, 2013.
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2013 | Conference Paper | LibreCat-ID: 3448
Plattfaut, Ralf, Thomas Kohlborn, Sara Hofmann, Daniel Beverungen, Björn Niehaves, Michael Räckers, and Jörg Becker. “Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia.” In Proceedings of the 46th Hawaii International Conference on System Sciences, 1983--1991. Maui, Hawaii, USA, 2013. https://doi.org/10.1109/HICSS.2013.585.
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2013 | Journal Article | LibreCat-ID: 3494
Becker, Jörg, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, and Hans Peter Rauer. “Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector.” International Journal of Services and Operations Management, no. 3 (2013): 407--425. https://doi.org/10.1504/IJSOM.2013.056796.
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2013 | Journal Article | LibreCat-ID: 3495
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects.” IEEE Transactions on Engineering Management, no. 3 (2013): 468--482. https://doi.org/10.1109/TEM.2012.2214770.
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2013 | Journal Article | LibreCat-ID: 3496
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach.” Scandinavian Journal of Information Systems, no. 1 (2013): 37--68.
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2013 | Journal Article | LibreCat-ID: 3497
Beverungen, Daniel, Mathias Eggert, Matthias Voigt, and Michael Rosemann. “Augmenting Analytical CRM Strategies with Social BI.” International Journal of Business Intelligence Research (IJBIR), no. 3 (2013): 32--49. https://doi.org/10.4018/ijbir.2013070103.
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2013 | Journal Article | LibreCat-ID: 3498
Hofmann, Sara, Daniel Beverungen, Michael Räckers, and Jörg Becker. “What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook.” Government Information Quarterly, no. 4 (2013): 387--396. https://doi.org/10.1016/j.giq.2013.05.013.
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2013 | Journal Article | LibreCat-ID: 3499
Plattfaut, Ralf, Sara Hofmann, Thomas Kohlborn, Daniel Beverungen, Michael Räckers, Björn Niehaves, and Jörg Becker. “Verwaltungsdienstleistungen Für Personen Mit Eingeschränkter Mobilität: Von Mobilen Bürgerdiensten Zu E-Government?” EGovernment Review, 2013, 14--15.
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2013 | Book Chapter | LibreCat-ID: 5031
Becker, Jörg, Torben Bernhold, Daniel Beverungen, Nina Kaling, Ralf Knackstedt, Lellek Vanessa, and Hans Peter Rauer. “Softwaregestützte Konstruktion von Produktivitätsmodellen Im Facility Management.” In Dienstleistungsmodellierung 2012: Product-Service Systems Und Produktivität, edited by Oliver Thomas and Markus Nüttgens, 208--226. Wiesbaden, 2013. https://doi.org/10.1007/978-3-658-00863-5.
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2012 | Conference Paper | LibreCat-ID: 3449
Becker, Jörg, Torben Bernhold, Daniel Beverungen, Nina Kaling, Ralf Knackstedt, Lellek Vanesa, and Hans Peter Rauer. “Softwaregestützte Konstruktion von Produktivitätsmodellen Im Facility Management.” In Dienstleistungsmodellierung 2012, 208--226. Wiesbaden, 2012. https://doi.org/10.1007/978-3-658-00863-5_10.
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2012 | Conference Paper | LibreCat-ID: 3450
Becker, Jörg, Daniel Beverungen, Dominic Breuker, and Hans Peter Rauer. “Resolving Trade-Offs in Service Performance Benchmarking Using Data Envelopment Analysis.” In Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, Paper 56. Ho Chi Minh City, Vietnam, 2012.
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2012 | Conference Paper | LibreCat-ID: 3451
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Hans Peter Rauer, and Daniel Sigge. “Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.” In Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, 1522--1531. Kauai, USA, 2012. https://doi.org/10.1109/HICSS.2012.525.
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2012 | Conference Paper | LibreCat-ID: 3452
Heide, Tobias, Sanja Tumbas, Daniel Beverungen, Ralf Knackstedt, and Jörg Becker. “Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results.” In Services and Economic Development: Local and Global Challenges, 1--21. Bucharest, Romania, 2012.
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2012 | Conference Paper | LibreCat-ID: 3453
Rosemann, Michael, Mathias Eggert, Matthias Voigt, and Daniel Beverungen. “Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI.” In Proceedings of the 20$^{th}$ European Conference on Information Systems, 1--12. Barcelona, Spain, 2012.
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2012 | Journal Article | LibreCat-ID: 3500
Becker, Jörg, Torben Bernhold, Daniel Beverungen, Nina Kaling, Ralf Knackstedt, Lellek Vanessa, and Hans Peter Rauer. “Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management.” Enterprise Modelling and Information Systems Architectures, no. 1 (2012): 26--40.
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2012 | Journal Article | LibreCat-ID: 3501
Beverungen, Daniel, Ralf Knackstedt, and Axel Winkelmann. “Identifying E-Service Potential from Business Process Models --- A Theory Nexus Approach.” E-Service Journal, no. 1 (2012): 45--74.
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2012 | Book Chapter | LibreCat-ID: 5032
Becker, Jörg, Daniel Beverungen, and Ralf Knackstedt. “A Method for Selectively Designing Modeling Languages for Product-Service Systems.” In Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science, edited by Daniel; Granat Janusz Dolk, 87--117. Lecture Notes in Business Information Processing (LNBIP). Berlin, Heidelberg, 2012.
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2012 | Book Chapter | LibreCat-ID: 5034
Becker, Jörg, Ralf Knackstedt, Daniel Beverungen, Hanns-Alexander Dietrich, Dominic Breuker, and Hans Peter Rauer. “Ansätze Zur Methodischen Unterstützung Der Konstruktion von Produktivitätsmodellen Für Die Data Envelopment Analysis --- Entwicklung Eines Softwareprototypen Zur Umsetzung Und Evaluation.” In Service Engineering --- Management, edited by Tilo Böhmann, Ralf Knackstedt, Jan Marco Leimeister, Markus Nüttgens, and Oliver Thomas, 127--139. Norderstedt, 2012.
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2012 | Book Chapter | LibreCat-ID: 5035
Beverungen, Daniel, Martin Matzner, Oliver Müller, and Jörg Becker. “Product-Service System Approaches.” In Handbook of Service Description, edited by Alistair Barros and Daniel Oberle, 19--44. New York, 2012. https://doi.org/10.1007/978-1-4614-1864-1_2.
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2011 | Conference Paper | LibreCat-ID: 3454
Becker, Jörg, Daniel Beverungen, and Dominic Breuker. “Conceptualizing Service Network Productivity --- A Looped DEA Approach.” In XII European Workshop on Efficiency and Productivity Analysis (Abstract). Verona, Italy, 2011.
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2011 | Conference Paper | LibreCat-ID: 3455
Becker, Jörg, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, Ralf Knackstedt, and Hans Peter Rauer. “How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach.” In ECIS 2011 Proceedings, Paper 111. Helsinki, Finland, 2011.
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2011 | Conference Paper | LibreCat-ID: 3456
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Hanns-Alexander Dietrich, Dominic Breuker, Hans Peter Rauer, and Daniel Sigge. “Do We Need New Theories on Service Productivity? --- Status Quo and Implications from Contemporary Research.” In XXI. International RESER Conference, 146--147. Hamburg, Germany, 2011.
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2011 | Conference Paper | LibreCat-ID: 3457
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, and Oliver Müller. “Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes.” In Proceedings of the 44th Annual Hawaii International Conference on System Sciences. Koloa, HI, USA, 2011. https://doi.org/10.1109/HICSS.2011.243.
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2011 | Conference Paper | LibreCat-ID: 3458
Becker, Jörg, Daniel Beverungen, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany.” In International Conference on Design Science Research in Information Systems and Technology, edited by Hemant Jain, Atish P. Sinha, and Padmal Vitharana, 366--375. Lecture Notes in Computer Science. Berlin, 2011. https://doi.org/10.1007/978-3-642-20633-7_26.
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2011 | Conference Paper | LibreCat-ID: 3459
Beverungen, Daniel. “Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis.” In 32th International Conference on Information Systems (ICIS). Shanghai, China, 2011.
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2011 | Conference Paper | LibreCat-ID: 3460
Beverungen, Daniel, Thomas Kohlborn, and Erwin Fielt. “The Morphology of Service Bundling Settings.” In 22nd Australasian Conference on Information Systems (ACIS). Sydney, Australia, 2011.
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2011 | Conference Paper | LibreCat-ID: 3461
Beverungen, Daniel, Marion Wittchen, and Jörg Becker. “Where Are the Participants? Including Motivational Aspects into Theorizing and Design in IS Research.” In Proceedings of the 19th European Conference on Information Systems. Helsinki, Finland, 2011.
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2011 | Conference Paper | LibreCat-ID: 3462
Hellingrath, Bernd, Jörg Becker, Daniel Beverungen, Carsten Böhle, and Michael Räckers. “On the Coalescence of Supply Networks and Information Systems.” In EMNet. Limassol, Zypern, 2011.
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2011 | Journal Article | LibreCat-ID: 3502
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, and Oliver Müller. “Pricing of Value Bundles: A Multi-Perspective Decision Support Approach.” Enterprise Modelling and Information Systems Architectures, no. 2 (2011): 54--69.
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2011 | Book Chapter | LibreCat-ID: 5038
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Integrierte Informationslogistik in Der Hybriden Wertschöpfung.” In Mit Dienstleistungen Die Zukunft Gestalten: Impulse Aus Forschung Und Praxis. Beiträge Der 8. Dienstleistungstagung Des BMBF, edited by Inken Gatermann and Myriam Fleck, 247--255. Frankfurt am Main, 2011.
LibreCat
2011 | Book Chapter | LibreCat-ID: 5039
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, and Armin Stein. “Engineering, Sales, and Delivery of Modular Value Bundles --- A Framework for Configurative Modeling.” In Implementing International Services: A Tailorable Method for Market Assessment, Modularization, and Process Transfer, edited by T Böhmann, W Burr, T Herrmann, and H Krcmar, 399--424. Wiesbaden, 2011.
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2010 | Conference Paper | LibreCat-ID: 3463
Backhaus, Klaus, Jörg Becker, Daniel Beverungen, Ole Broeker, Ralf Knackstedt, Anna Nikula, and Robert Wilken. “Produktivitätsbenchmarking Als Bestandteil Eines Integrierten Ansatzes Zur Vermarktung Hybrider Leistungsbündel.” In 40. Jahrestagung Der Gesellschaft Für Informatik. Leipzig, Germany, 2010.
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2010 | Conference Paper | LibreCat-ID: 3464
Backhaus, Klaus, Jörg Becker, Daniel Beverungen, Margarete Frohs, Oliver Müller, and Matthias Weddeling. “Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services.” In European Conference on Information Systems. Pretoria, South Africa, 2010.
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2010 | Conference Paper | LibreCat-ID: 3465
Becker, Jörg, Daniel Beverungen, Nadine Blinn, Michael Fellmann, Ralf Knackstedt, Markus Nüttgens, and Oliver Thomas. “Produktivitätsmanagement Hybrider Leistungsbündel --- Auf Dem Weg Zu Einer Produktivitätsmanagementsystematik Für Effiziente Wertschöpfungspartnerschaften.” In Proceedings of the Multikonferenz Wirtschaftsinformatik. Göttingen, Germany, 2010.
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2010 | Conference Paper | LibreCat-ID: 3466
Becker, Jörg, Daniel Beverungen, Nadine Blinn, and Markus Nüttgens. “Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services.” In XX. International RESER Conference. Gothenburg, Sweden, 2010.
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2010 | Conference Paper | LibreCat-ID: 3467
Becker, Jörg, Daniel Beverungen, Martin Matzner, and Oliver Müller. “Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services.” In Proceedings of the IADIS Internatioal Conference E-Society 2010, edited by Piet Kommers and Pedro Isaías, 322--329. Porto, Portugal, 2010.
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2010 | Conference Paper | LibreCat-ID: 3468
Becker, Jörg, Daniel Beverungen, Martin Matzner, and Oliver Müller. “Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services.” In Exploring Service Sciences, edited by Jean-Henry Morin, Jolita Ralyté, and Mehdi Snene, 282--288. Lecture Notes in Business Information Processing (LNBIP). Berlin, 2010. https://doi.org/10.1007/978-3-642-14319-9_25.
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2010 | Conference Paper | LibreCat-ID: 3469
Beverungen, Daniel. “Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions.” In Proceedings of the 10th European Academy of Management Conference. Rome, Italy, 2010.
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2010 | Journal Article | LibreCat-ID: 3503
Backhaus, Klaus, Jörg Becker, Daniel Beverungen, Margarethe Frohs, Oliver Müller, Matthias Weddeling, Ralf Knackstedt, and Michael Steiner. “Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data.” Electronic Markets, no. 2 (2010): 131--146. https://doi.org/10.1007/s12525-010-0032-0.
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2010 | Journal Article | LibreCat-ID: 3504
Becker, Jörg, Daniel Beverungen, and Ralf Knackstedt. “The Challenge of Conceptual Modeling for Product-Service Systems --- Status-Quo and Perspectives for Reference Models and Modeling Languages.” Information Systems and E-Business Management (ISeB), no. 1 (2010): 12--32.
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2010 | Journal Article | LibreCat-ID: 3505
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, and Axel Winkelmann. “Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks.” Lecture Notes in Informatics, no. INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC (2010): 63--79.
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2010 | Book Chapter | LibreCat-ID: 5041
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Oliver Müller, and Steffen Müller. “TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung Für Hybride Leistungsbündel.” In Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung Und Internetisierung, edited by Jörg Becker, Ralf Knackstedt, Oliver Müller, and Axel Winkelmann, 161--174. Berlin, Heidelberg, 2010. https://doi.org/10.1007/978-3-642-11859-3_10.
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2010 | Book Chapter | LibreCat-ID: 5059
Beverungen, Daniel, Ralf Knackstedt, and Axel Winkelmann. “E-Services Im Handel --- Auffindung Und Dokumentation von Potenzialen Zur Digitalisierung von Dienstleistungen Für Hersteller Und Kunden.” In Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung Und Internetisierung, edited by Jörg Becker, Ralf Knackstedt, Oliver Müller, and Axel Winkelmann, 177--193. Berlin, Heidelberg, 2010. https://doi.org/10.1007/978-3-642-11859-3_11.
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2010 | Book | LibreCat-ID: 5070
Weddeling, Matthias, Michael Steiner, Oliver Müller, Ralf Knackstedt, Jörg Becker, Klaus Backhaus, Daniel Beverungen, and Margarethe Frohs. Vermarktung Hybrider Leistungsbündel. Berlin, Heidelberg: Springer Berlin Heidelberg, 2010. https://doi.org/10.1007/978-3-642-12830-1.
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