Please note that LibreCat no longer supports Internet Explorer versions 8 or 9 (or earlier).

We recommend upgrading to the latest Internet Explorer, Google Chrome, or Firefox.

110 Publications


2020 | Conference Paper | LibreCat-ID: 17159
V. Wolf, A. Franke, and C. Bartelheimer, “Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications,” in Proceedings of the 15th International Conference on Wirtschaftsinformatik / 15. Internationale Tagung Wirtschaftsinformatik, Potsdam, Germany, 2020.
LibreCat
 

2020 | Journal Article | LibreCat-ID: 16479
P. zur Heiden et al., “Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions ,” Sensors, vol. 20, no. 7, 2020.
LibreCat | DOI
 

2020 | Conference Paper | LibreCat-ID: 16285
P. zur Heiden, C. I. Berendes, and D. Beverungen, “Designing City Center Area Recommendation Systems ,” in Proceedings of the 15th International Conference on Wirtschaftsinformatik, Potsdam, 2020.
LibreCat | Files available | DOI | Download (ext.)
 

2020 | Journal Article | LibreCat-ID: 17156
D. Beverungen et al., “Seven Paradoxes of Business Process Management in a Hyper-Connected World,” Business & Information Systems Engineering, 2020.
LibreCat | DOI
 

2020 | Conference Paper | LibreCat-ID: 17087
C. I. Berendes, P. zur Heiden, M. Niemann, B. Hoffmeister, and J. Becker, “Usage of Local Online Platforms in Retail: Insights from retailers’ expectations expectations,” in Proceedings of the Twenty-Eighth European Conference on Information Systems (ECIS2020), Virtual Conference, 2020.
LibreCat | Files available
 

2019 | Journal Article | LibreCat-ID: 14023
D. Beverungen, C. F. Breidbach, J. Poeppelbuss, and V. K. Tuunainen, “Smart service systems: An interdisciplinary perspective,” Information Systems Journal, 2019.
LibreCat | DOI
 

2019 | Conference Paper | LibreCat-ID: 9617
J. H. Betzing, C. Bartelheimer, M. Niemann, C. I. Berendes, and D. Beverungen, “Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail,” in Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm, 2019.
LibreCat
 

2019 | Journal Article | LibreCat-ID: 12929
S. Bräuer, F. Plenter, B. Klör, M. Monhof, D. Beverungen, and J. Becker, “Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles,” Business Research, 2019.
LibreCat | DOI
 

2019 | Conference Paper | LibreCat-ID: 4517
V. Wolf, C. Bartelheimer, and D. Beverungen, “Digitalization of Work Systems—An Organizational Routines’ Perspective,” in Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), Maui, Hawaii, 2019.
LibreCat
 

2019 | Conference Paper | LibreCat-ID: 9708
V. Wolf, “Ambidexterity in Service Innovation Research: A Systematic Literature Review,” in Proceedings of the 14th International Conference on Wirtschaftsinformatik, Siegen, Germany, 2019.
LibreCat
 

2018 | Conference Paper | LibreCat-ID: 2861
H. Lüttenberg, C. Bartelheimer, and D. Beverungen, “Designing Predictive Maintenance for Agricultural Machines,” presented at the Twenty-Sixth European Conference on Information Systems (ECIS 2018), Portsmouth, UK, 2018.
LibreCat
 

2018 | Book Chapter | LibreCat-ID: 4519
H. Lüttenberg, V. Wolf, and D. Beverungen, “Service (Systems) Engineering für die Produktion,” in Service Engineering, Wiesbaden: Springer Fachmedien Wiesbaden, 2018, pp. 31–49.
LibreCat | DOI
 

2018 | Conference Paper | LibreCat-ID: 4766
C. Ingo Berendes, C. Bartelheimer, J. Hendrik Betzing, and D. Beverungen, “Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language,” in Proceedings of the 39th International Conference on Information Systems, San Francisco USA, 2018.
LibreCat
 

2018 | Conference Paper | LibreCat-ID: 9709
C. Gernreich, V. Wolf, C. Bartelheimer, and C. Prinz, “The Impact of Process Automation on Manufacturers’ Long-Term Knowledge,” in Proceedings of the 39th International Conference on Information Systems, San Francisco, USA, 2018.
LibreCat
 

2018 | Journal Article | LibreCat-ID: 4516
D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service Systems Engineering,” Business & Information Systems Engineering, vol. 60, no. 5, pp. 377–391, 2018.
LibreCat | DOI
 

2018 | Conference Paper | LibreCat-ID: 3280
J. Hendrik Betzing, D. Beverungen, and J. Becker, “Design Principles for Co-Creating Digital Customer Experience in High Street Retail,” in Tagungsband Data driven X --- Turning Data into Value --- Band V, 2018, pp. 2083--2094.
LibreCat
 

2018 | Newspaper Article | LibreCat-ID: 9687
D. Beverungen, V. Wolf, and C. Bartelheimer, “Dienstleistungssysteme erfolgreich digital transformieren,” Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development, 2018.
LibreCat
 

2018 | Conference Paper | LibreCat-ID: 3279
C. Bartelheimer, J. Hendrik Betzing, I. Berendes, and D. Beverungen, “Designing Multi-sided Community Platforms for Local High Street Retail,” in Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK, 2018.
LibreCat
 

2018 | Book Chapter | LibreCat-ID: 5073
D. Beverungen, V. Wolf, and C. Bartelheimer, “Digitale Transformation von Dienstleistungssystemen,” in Service Business Development, Wiesbaden: Springer Fachmedien Wiesbaden, 2018, pp. 395–422.
LibreCat | DOI
 

2017 | Conference Paper | LibreCat-ID: 3282
B. Klör, M. Monhof, S. Bräuer, and D. Beverungen, “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype,” in Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), Thessaloniki, Greece, 2017.
LibreCat
 

2017 | Book Chapter | LibreCat-ID: 5076
D. Beverungen and M. Matzner, “Informationsmodellierung in Dienstleistungssystemen,” in Handbuch Dienstleistungsmanagement, S. Roth and H. Corsten, Eds. München: Verlag Franz Vahlen, 2017, p. S. 519–536.
LibreCat
 

2017 | Journal Article | LibreCat-ID: 5019
B. Klör, M. Monhof, D. Beverungen, and S. Bräuer, “Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries,” European Journal of Information Systems (EJIS), pp. 1--19, 2017.
LibreCat | DOI
 

2017 | Journal Article | LibreCat-ID: 2856
B. Barann, D. Beverungen, and O. Müller, “An open-data approach for quantifying the potential of taxi ridesharing,” Decision Support Systems, pp. 86--95, 2017.
LibreCat | DOI
 

2017 | Journal Article | LibreCat-ID: 3486
B. Barann, D. Beverungen, and O. Müller, “An open-data approach for quantifying the potential of taxi ridesharing,” Decision Support Systems, no. 99, pp. 86--95, 2017.
LibreCat | DOI
 

2017 | Journal Article | LibreCat-ID: 3487
J. Hendrik Betzing et al., “Interaktive, digitale Einkaufserlebnisse in Innenstädten,” HMD Praxis der Wirtschaftsinformatik, no. 5, pp. 659--671, 2017.
LibreCat | DOI
 

2017 | Conference Paper | LibreCat-ID: 2860
D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service System Engineering,” in Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, Switzerland, 2017, pp. 136–150.
LibreCat
 

2017 | Journal Article | LibreCat-ID: 3488
D. Beverungen, S. Bräuer, F. Plenter, B. Klör, and M. Monhof, “Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study,” Computer Science --- Research and Development, no. 1–2, pp. 195--209, 2017.
LibreCat | DOI
 

2017 | Journal Article | LibreCat-ID: 3490
D. Beverungen, M. Matzner, and C. Janiesch, “Information systems for smart services,” Information Systems and E-Business Management, pp. 781–787, 2017.
LibreCat | DOI
 

2017 | Book Chapter | LibreCat-ID: 5028
J. Becker, M. Monhof, D. Beverungen, S. Bräuer, B. Klör, and F. Plenter, “End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS),” in Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität,” W. Ganz, A. Kampker, and G. Satzger, Eds. Stuttgart, 2017, pp. 24--29.
LibreCat
 

2017 | Journal Article | LibreCat-ID: 17158
D. Beverungen, O. Müller, M. Matzner, J. Mendling, and J. vom Brocke, “Conceptualizing smart service systems,” Electronic Markets, pp. 7–18, 2017.
LibreCat | DOI
 

2016 | Conference Paper | LibreCat-ID: 3283
sebastian Bräuer, M. Monhof, B. Klör, and D. Beverungen, “Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model,” in Proceedings of the IEEE Conference on Business Informatics (CBI 2016), Paris, France, 2016.
LibreCat
 

2015 | Book | LibreCat-ID: 5068
D. Beverungen, C. Fabry , W. Ganz , M. Matzner , and G. Satzger , Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen. Stuttgart, 2015.
LibreCat
 

2015 | Conference Paper | LibreCat-ID: 3284
D. Beverungen, B. Klör, S. Bräuer, and M. Monhof, “Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries,” in Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 2015.
LibreCat
 

2015 | Conference Paper | LibreCat-ID: 3285
B. Klör, D. Beverungen, S. Bräuer, F. Plenter, and M. Monhof, “A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems,” in Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 2015.
LibreCat
 

2015 | Conference Paper | LibreCat-ID: 3437
B. Klör, S. Bräuer, D. Beverungen, and M. Monhof, “A Domain-Specific Modeling Language for Electric Vehicle Batteries,” in Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015), Osnabrück, 2015, pp. 1038--1054.
LibreCat
 

2015 | Conference Paper | LibreCat-ID: 3438
M. Monhof, D. Beverungen, B. Klör, and S. Bräuer, “Extending Battery Management Systems for Making Informed Decisions on Battery Reuse,” in New Horizons in Design Science: Broadening the Research Agenda, 2015, pp. 447--454.
LibreCat | DOI
 

2014 | Conference Paper | LibreCat-ID: 3439
B. Klör, S. Bräuer, D. Beverungen, and M. Matzner, “IT-basierte Dienstleistungen für die Elektromobilität --- Konzeptioneller Rahmen und Literaturanalyse,” in Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), Paderborn, 2014, pp. 2047--2066.
LibreCat
 

2014 | Journal Article | LibreCat-ID: 3491
J. Becker, D. Beverungen, R. Knackstedt, H. Peter Rauer, and D. Sigge, “On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management,” Information Systems and e-Business Management, no. 3, pp. 337--365, 2014.
LibreCat | DOI
 

2014 | Book Chapter | LibreCat-ID: 5029
K. Backhaus et al., “Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA),” in Produktivität von Dienstleistungen, K. Möller and W. Schultze, Eds. 2014, pp. 53--133.
LibreCat | DOI
 

2014 | Journal Article | LibreCat-ID: 3492
D. Beverungen, “Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines,” Business and Information Systems Engineering, no. 4, pp. 191--202, 2014.
LibreCat | DOI
 

2014 | Journal Article | LibreCat-ID: 3493
D. Beverungen, “Über das Zusammenwirken der Gestaltung und Emergenz von Geschäftsprozessen als Organisationsroutinen,” WIRTSCHAFTSINFORMATIK, no. 4, pp. 209--222, 2014.
LibreCat | DOI
 

2013 | Conference Paper | LibreCat-ID: 3441
D. Beverungen, “On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines,” in Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy, 2013.
LibreCat
 

2013 | Conference Paper | LibreCat-ID: 3446
A. Malsbender, J. Recker, T. Kohlborn, D. Beverungen, and S. Tanwer, “Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites,” in Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy, 2013.
LibreCat
 

2013 | Book Chapter | LibreCat-ID: 5031
J. Becker et al., “Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management,” in Dienstleistungsmodellierung 2012: Product-Service Systems und Produktivität, O. Thomas and M. Nüttgens, Eds. Wiesbaden, 2013, pp. 208--226.
LibreCat | DOI
 

2013 | Journal Article | LibreCat-ID: 3496
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuß, “Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach,” Scandinavian Journal of Information Systems, no. 1, pp. 37--68, 2013.
LibreCat
 

2013 | Conference Paper | LibreCat-ID: 3442
S. Dillon, E. Deakins, D. Beverungen, T. Kohlborn, S. Hofmann, and M. Räckers, “Local e-Government Transformation --- An International Comparison,” in WEBIST, Aachen, 2013, pp. 361--367.
LibreCat
 

2013 | Conference Paper | LibreCat-ID: 3447
A. Malsbender, M. Voigt, D. Beverungen, and M. Rosemann, “Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda,” in Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Jeju Island, Korea, 2013, pp. 1--12.
LibreCat
 

2013 | Journal Article | LibreCat-ID: 3497
D. Beverungen, M. Eggert, M. Voigt, and M. Rosemann, “Augmenting Analytical CRM Strategies with Social BI,” International Journal of Business Intelligence Research (IJBIR), no. 3, pp. 32--49, 2013.
LibreCat | DOI
 

2013 | Conference Paper | LibreCat-ID: 3443
S. Hofmann, M. Räckers, D. Beverungen, and J. Becker, “Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks,” in Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46), Maui, Hawaii, 2013.
LibreCat
 

2013 | Conference Paper | LibreCat-ID: 3448
R. Plattfaut et al., “Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia,” in Proceedings of the 46th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 2013, pp. 1983--1991.
LibreCat | DOI
 

2013 | Journal Article | LibreCat-ID: 3498
S. Hofmann, D. Beverungen, M. Räckers, and J. Becker, “What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook,” Government Information Quarterly, no. 4, pp. 387--396, 2013.
LibreCat | DOI
 

2013 | Conference Paper | LibreCat-ID: 3444
A. Malsbender, D. Beverungen, M. Voigt, and J. Becker, “Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models,” in Proceedings of the Americas Conference on Information Systems (AMCIS2013), Chicago, IL, USA, 2013.
LibreCat
 

2013 | Journal Article | LibreCat-ID: 3494
J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, and H. Peter Rauer, “Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector,” International Journal of Services and Operations Management, no. 3, pp. 407--425, 2013.
LibreCat | DOI
 

2013 | Journal Article | LibreCat-ID: 3499
R. Plattfaut et al., “Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?,” eGovernment Review, pp. 14--15, 2013.
LibreCat
 

2013 | Conference Paper | LibreCat-ID: 3440
J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, and H. Peter Rauer, “Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis,” in Proceedings of the European Research Conference on Information Systems (ECIS) 2013, Utrecht, Netherlands, 2013, p. Paper 185.
LibreCat
 

2013 | Journal Article | LibreCat-ID: 3495
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuß, “Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects,” IEEE Transactions on Engineering Management, no. 3, pp. 468--482, 2013.
LibreCat | DOI
 

2012 | Conference Paper | LibreCat-ID: 3453
M. Rosemann, M. Eggert, M. Voigt, and D. Beverungen, “Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI,” in Proceedings of the 20$^{th}$ European Conference on Information Systems, Barcelona, Spain, 2012, pp. 1--12.
LibreCat
 

2012 | Journal Article | LibreCat-ID: 3500
J. Becker et al., “Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management,” Enterprise Modelling and Information Systems Architectures, no. 1, pp. 26--40, 2012.
LibreCat
 

2012 | Book Chapter | LibreCat-ID: 5032
J. Becker, D. Beverungen, and R. Knackstedt, “A Method for Selectively Designing Modeling Languages for Product-Service Systems,” in Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science, D. Granat Janusz Dolk, Ed. Berlin, Heidelberg, 2012, pp. 87--117.
LibreCat
 

2012 | Conference Paper | LibreCat-ID: 3450
J. Becker, D. Beverungen, D. Breuker, and H. Peter Rauer, “Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis,” in Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, Ho Chi Minh City, Vietnam, 2012, p. Paper 56.
LibreCat
 

2012 | Journal Article | LibreCat-ID: 3501
D. Beverungen, R. Knackstedt, and A. Winkelmann, “Identifying e-Service Potential from Business Process Models --- A Theory Nexus Approach,” e-Service Journal, no. 1, pp. 45--74, 2012.
LibreCat
 

2012 | Conference Paper | LibreCat-ID: 3449
J. Becker et al., “Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management,” in Dienstleistungsmodellierung 2012, Bamberg, Deutschland, 2012, pp. 208--226.
LibreCat | DOI
 

2012 | Conference Paper | LibreCat-ID: 3451
J. Becker, D. Beverungen, R. Knackstedt, H. Peter Rauer, and D. Sigge, “Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.,” in Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, Kauai, USA, 2012, pp. 1522--1531.
LibreCat | DOI
 

2012 | Book Chapter | LibreCat-ID: 5034
J. Becker, R. Knackstedt, D. Beverungen, H.-A. Dietrich, D. Breuker, and H. Peter Rauer, “Ansätze zur methodischen Unterstützung der Konstruktion von Produktivitätsmodellen für die Data Envelopment Analysis --- Entwicklung eines Softwareprototypen zur Umsetzung und Evaluation,” in Service Engineering --- Management, T. Böhmann, R. Knackstedt, J. Marco Leimeister, M. Nüttgens, and O. Thomas, Eds. Norderstedt, 2012, pp. 127--139.
LibreCat
 

2012 | Conference Paper | LibreCat-ID: 3452
T. Heide, S. Tumbas, D. Beverungen, R. Knackstedt, and J. Becker, “Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results,” in Services and Economic Development: Local and Global Challenges, Bucharest, Romania, 2012, pp. 1--21.
LibreCat
 

2012 | Book Chapter | LibreCat-ID: 5035
D. Beverungen, M. Matzner, O. Müller, and J. Becker, “Product-Service System Approaches,” in Handbook of Service Description, A. Barros and D. Oberle, Eds. New York, 2012, pp. 19--44.
LibreCat | DOI
 

2011 | Conference Paper | LibreCat-ID: 3460
D. Beverungen, T. Kohlborn, and E. Fielt, “The Morphology of Service Bundling Settings,” in 22nd Australasian Conference on Information Systems (ACIS), Sydney, Australia, 2011.
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 3458
J. Becker, D. Beverungen, M. Matzner, O. Müller, and J. Pöppelbuß, “Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany,” in Service-Oriented Perspectives in Design Science Research: Proceedings of the 6th International Conference DESRIST 2011, 2011, pp. 366--375.
LibreCat | DOI
 

2011 | Conference Paper | LibreCat-ID: 3454
J. Becker, D. Beverungen, and D. Breuker, “Conceptualizing Service Network Productivity --- A Looped DEA Approach,” in XII European Workshop on Efficiency and Productivity Analysis (Abstract), Verona, Italy, 2011.
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 3459
D. Beverungen, “Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis,” in 32th International Conference on Information Systems (ICIS), Shanghai, China, 2011.
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 3461
D. Beverungen, M. Wittchen, and J. Becker, “Where are the participants? Including motivational aspects into theorizing and design in IS Research,” in Proceedings of the 19th European Conference on Information Systems, Helsinki, Finland, 2011.
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 3455
J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, R. Knackstedt, and H. Peter Rauer, “How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach,” in ECIS 2011 Proceedings, Helsinki, Finland, 2011, p. Paper 111.
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 3462
B. Hellingrath, J. Becker, D. Beverungen, C. Böhle, and M. Räckers, “On the Coalescence of Supply Networks and Information Systems,” in EMNet, Limassol, Zypern, 2011.
LibreCat
 

2011 | Book Chapter | LibreCat-ID: 5038
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuß, “Integrierte Informationslogistik in der hybriden Wertschöpfung,” in Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF, I. Gatermann and M. Fleck, Eds. Frankfurt am Main, 2011, pp. 247--255.
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 3456
J. Becker et al., “Do we need new theories on service productivity? --- Status Quo and implications from contemporary research,” in XXI. International RESER Conference, Hamburg, Germany, 2011, pp. 146--147.
LibreCat
 

2011 | Book Chapter | LibreCat-ID: 5039
J. Becker, D. Beverungen, R. Knackstedt, and A. Stein, “Engineering, Sales, and Delivery of Modular Value Bundles --- A Framework for Configurative Modeling,” in Implementing International Services: A tailorable method for market assessment, modularization, and process transfer, T. Böhmann, W. Burr, T. Herrmann, and H. Krcmar, Eds. Wiesbaden, 2011, pp. 399--424.
LibreCat
 

2011 | Journal Article | LibreCat-ID: 3502
J. Becker, D. Beverungen, R. Knackstedt, and O. Müller, “Pricing of Value Bundles: A Multi-Perspective Decision Support Approach,” Enterprise Modelling and Information Systems Architectures, no. 2, pp. 54--69, 2011.
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 3457
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, and O. Müller, “Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes,” in Proceedings of the 44th Annual Hawaii International Conference on System Sciences, Koloa, HI, USA, 2011.
LibreCat | DOI
 

2010 | Conference Paper | LibreCat-ID: 3465
J. Becker et al., “Produktivitätsmanagement hybrider Leistungsbündel --- Auf dem Weg zu einer Produktivitätsmanagementsystematik für effiziente Wertschöpfungspartnerschaften,” in Proceedings of the Multikonferenz Wirtschaftsinformatik, Göttingen, Germany, 2010.
LibreCat
 

2010 | Journal Article | LibreCat-ID: 3504
J. Becker, D. Beverungen, and R. Knackstedt, “The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages,” Information Systems and e-Business Management (ISeB), no. 1, pp. 12--32, 2010.
LibreCat
 

2010 | Conference Paper | LibreCat-ID: 3466
J. Becker, D. Beverungen, N. Blinn, and M. Nüttgens, “Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services,” in XX. International RESER Conference, Gothenburg, Sweden, 2010.
LibreCat
 

2010 | Journal Article | LibreCat-ID: 3505
J. Becker, D. Beverungen, R. Knackstedt, and A. Winkelmann, “Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks,” Lecture Notes in Informatics, no. INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC, pp. 63--79, 2010.
LibreCat
 

2010 | Book | LibreCat-ID: 5070
M. Weddeling et al., Vermarktung hybrider Leistungsbündel. Berlin, Heidelberg: Springer Berlin Heidelberg, 2010.
LibreCat | DOI
 

2010 | Report | LibreCat-ID: 5071
D. Institut für Normung e.V., PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung. Berlin, 2010.
LibreCat
 

2010 | Conference Paper | LibreCat-ID: 3467
J. Becker, D. Beverungen, M. Matzner, and O. Müller, “Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services,” in Proceedings of the IADIS Internatioal Conference e-Society 2010, Porto, Portugal, 2010, pp. 322--329.
LibreCat
 

2010 | Conference Paper | LibreCat-ID: 3463
K. Backhaus et al., “Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel,” in 40. Jahrestagung der Gesellschaft für Informatik, Leipzig, Germany, 2010.
LibreCat
 

2010 | Book Chapter | LibreCat-ID: 5041
J. Becker, D. Beverungen, R. Knackstedt, O. Müller, and S. Müller, “TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel,” in Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung, J. Becker, R. Knackstedt, O. Müller, and A. Winkelmann, Eds. Berlin, Heidelberg, 2010, pp. 161--174.
LibreCat | DOI
 

2010 | Conference Paper | LibreCat-ID: 3468
J. Becker, D. Beverungen, M. Matzner, and O. Müller, “Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services,” in Exploring Service Sciences, 2010, pp. 282--288.
LibreCat | DOI
 

2010 | Conference Paper | LibreCat-ID: 3469
D. Beverungen, “Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions,” in Proceedings of the 10th European Academy of Management Conference, Rome, Italy, 2010.
LibreCat
 

2010 | Book Chapter | LibreCat-ID: 5059
D. Beverungen, R. Knackstedt, and A. Winkelmann, “E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden,” in Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung, J. Becker, R. Knackstedt, O. Müller, and A. Winkelmann, Eds. Berlin, Heidelberg, 2010, pp. 177--193.
LibreCat | DOI
 

2010 | Journal Article | LibreCat-ID: 3503
K. Backhaus et al., “Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data,” Electronic Markets, no. 2, pp. 131--146, 2010.
LibreCat | DOI
 

2010 | Conference Paper | LibreCat-ID: 3464
K. Backhaus, J. Becker, D. Beverungen, M. Frohs, O. Müller, and M. Weddeling, “Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services,” in Proceedings of the 18th European Conference on Information Systems, Pretoria, South Africa, 2010.
LibreCat
 

2009 | Conference Paper | LibreCat-ID: 3473
J. Becker et al., “Productivity management for customer solutions --- Towards a performance management system for efficient service value networks,” in 29th International RESER Conference, Budapest, Hungary, 2009.
LibreCat
 

2009 | Conference Paper | LibreCat-ID: 3474
J. Becker, D. Beverungen, R. Knackstedt, and M. Matzner, “Configurative Service Engineering --- A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance,” in Proceedings of the 42th Hawaii International Conference on System Sciences, Waikoloa, HI, USA, 2009.
LibreCat | DOI
 

2009 | Journal Article | LibreCat-ID: 3506
J. Becker, D. Beverungen, R. Knackstedt, and O. Müller, “Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles,” Enterprise Modelling and Information Systems Architectures, no. 1, pp. 26--38, 2009.
LibreCat
 

2009 | Report | LibreCat-ID: 5072
D. Institut für Normung e.V., PAS 1094: Hybride Wertschöpfung --- Integration von Produktion und Dienstleistung. 2009.
LibreCat
 

2009 | Conference Paper | LibreCat-ID: 3475
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuß, “A Framework for Design Research in the Service Science Discipline,” in Proceedings of the 15th Americas Conference on Information Systems, San Francisco, USA, 2009.
LibreCat
 

2009 | Conference Paper | LibreCat-ID: 3476
J. Becker, D. Beverungen, M. Matzner, and O. Müller, “Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector,” in Proceedings of the First International Symposium on Services Science (ISSS’09), 2009, pp. 75--85.
LibreCat
 

2008 | Conference Paper | LibreCat-ID: 3477
J. Becker, D. Beverungen, and R. Knackstedt, “Reference Models and Modeling Languages for Product-Service Systems --- Status-Quo and Perspectives for Further Research,” in Proceedings of the 41th Hawai’i International Conference on System Sciences, Waikoloa, Hawaii, 2008.
LibreCat
 

2008 | Book Chapter | LibreCat-ID: 5062
J. Becker et al., “Ordnungsrahmen für die hybride Wertschöpfung,” in Dienstleistungsmodellierung --- Methoden, Werkzeuge und Branchenlösungen, O. Thomas and M. Nüttgens, Eds. Heidelberg, 2008, pp. 109--128.
LibreCat | DOI
 

Filters and Search Terms

department=526

Search

Filter Publications

Display / Sort

Citation Style: IEEE

Export / Embed