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119 Publications
2018 | Conference Paper | LibreCat-ID: 2861
Lüttenberg, H., Bartelheimer, C., & Beverungen, D. (2018). Designing Predictive Maintenance for Agricultural Machines. Presented at the Twenty-Sixth European Conference on Information Systems (ECIS 2018), Portsmouth, UK.
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2018 | Conference Paper | LibreCat-ID: 3279
Bartelheimer, C., Hendrik Betzing, J., Berendes, I., & Beverungen, D. (2018). Designing Multi-sided Community Platforms for Local High Street Retail. In Proceedings of the 26th European Conference on Information Systems. Portsmouth, UK.
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2018 | Conference Paper | LibreCat-ID: 3280
Hendrik Betzing, J., Beverungen, D., & Becker, J. (2018). Design Principles for Co-Creating Digital Customer Experience in High Street Retail. In P. Drews, B. Funk, P. Niemeyer, & L. Xie (Eds.), Tagungsband Data driven X --- Turning Data into Value --- Band V (pp. 2083--2094). Leuphana Universität Lüneburg.
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2018 | Book Chapter | LibreCat-ID: 4519
Lüttenberg, H., Wolf, V., & Beverungen, D. (2018). Service (Systems) Engineering für die Produktion. In Service Engineering (pp. 31–49). Wiesbaden: Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-20905-6_3
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| DOI
2018 | Conference Paper | LibreCat-ID: 4766
Ingo Berendes, C., Bartelheimer, C., Hendrik Betzing, J., & Beverungen, D. (2018). Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language. In Proceedings of the 39th International Conference on Information Systems. San Francisco, CA, USA.
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2018 | Newspaper Article | LibreCat-ID: 9687
Beverungen, D., Wolf, V., & Bartelheimer, C. (2018). Dienstleistungssysteme erfolgreich digital transformieren. Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development.
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2018 | Conference Paper | LibreCat-ID: 9709
Gernreich, C., Wolf, V., Bartelheimer, C., & Prinz, C. (2018). The Impact of Process Automation on Manufacturers’ Long-Term Knowledge. In Proceedings of the 39th International Conference on Information Systems. San Francisco, USA.
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2018 | Book Chapter | LibreCat-ID: 5073
Beverungen, D., Wolf, V., & Bartelheimer, C. (2018). Digitale Transformation von Dienstleistungssystemen. In Service Business Development (pp. 395–422). Wiesbaden: Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-22424-0_17
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| DOI
2018 | Journal Article | LibreCat-ID: 4516
Beverungen, D., Lüttenberg, H., & Wolf, V. (2018). Recombinant Service Systems Engineering. Business & Information Systems Engineering, 60(5), 377–391. https://doi.org/10.1007/s12599-018-0526-4
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| DOI
2017 | Conference Paper | LibreCat-ID: 2860
Beverungen, D., Lüttenberg, H., & Wolf, V. (2017). Recombinant Service System Engineering. In J. M. Leimeister & W. Brenner (Eds.), Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017) (pp. 136–150). St. Gallen.
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2017 | Conference Paper | LibreCat-ID: 3282
Klör, B., Monhof, M., Bräuer, S., & Beverungen, D. (2017). Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype. In Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017). Thessaloniki, Greece.
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2017 | Journal Article | LibreCat-ID: 3487
Hendrik Betzing, J., Beverungen, D., Becker, J., Matzner, M., Schmitz, G., Bartelheimer, C., … Schallenberg, C. (2017). Interaktive, digitale Einkaufserlebnisse in Innenstädten. HMD Praxis Der Wirtschaftsinformatik, (5), 659--671. https://doi.org/10.1365/s40702-017-0343-0
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| DOI
2017 | Journal Article | LibreCat-ID: 3488
Beverungen, D., Bräuer, S., Plenter, F., Klör, B., & Monhof, M. (2017). Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study. Computer Science --- Research and Development, (1–2), 195--209. https://doi.org/10.1007/s00450-016-0306-7
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| DOI
2017 | Journal Article | LibreCat-ID: 3490
Beverungen, D., Matzner, M., & Janiesch, C. (2017). Information systems for smart services. Information Systems and E-Business Management, 781–787. https://doi.org/10.1007/s10257-017-0365-8
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| DOI
2017 | Journal Article | LibreCat-ID: 5019
Klör, B., Monhof, M., Beverungen, D., & Bräuer, S. (2017). Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries. European Journal of Information Systems (EJIS), 1--19. https://doi.org/10.1057/s41303-017-0044-3
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| DOI
2017 | Book Chapter | LibreCat-ID: 5028
Becker, J., Monhof, M., Beverungen, D., Bräuer, S., Klör, B., & Plenter, F. (2017). End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS). In W. Ganz, A. Kampker, & G. Satzger (Eds.), Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität” (pp. 24--29). Stuttgart.
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2017 | Book Chapter | LibreCat-ID: 5076
Beverungen, D., & Matzner, M. (2017). Informationsmodellierung in Dienstleistungssystemen. In S. Roth & H. Corsten (Eds.), Handbuch Dienstleistungsmanagement (p. S. 519–536). München: Verlag Franz Vahlen.
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2017 | Journal Article | LibreCat-ID: 17158
Beverungen, D., Müller, O., Matzner, M., Mendling, J., & vom Brocke, J. (2017). Conceptualizing smart service systems. Electronic Markets, 7–18. https://doi.org/10.1007/s12525-017-0270-5
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| DOI
2017 | Journal Article | LibreCat-ID: 2856
Barann, B., Beverungen, D., & Müller, O. (2017). An open-data approach for quantifying the potential of taxi ridesharing. Decision Support Systems, 99(July 2017), 86–95. https://doi.org/10.1016/j.dss.2017.05.008
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| DOI
2016 | Conference Paper | LibreCat-ID: 3283
Bräuer, sebastian, Monhof, M., Klör, B., & Beverungen, D. (2016). Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model. In Proceedings of the IEEE Conference on Business Informatics (CBI 2016). Paris, France.
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2015 | Conference Paper | LibreCat-ID: 3284
Beverungen, D., Klör, B., Bräuer, S., & Monhof, M. (2015). Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries. In Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015). Münster.
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2015 | Conference Paper | LibreCat-ID: 3285
Klör, B., Beverungen, D., Bräuer, S., Plenter, F., & Monhof, M. (2015). A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems. In Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015). Münster.
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2015 | Conference Paper | LibreCat-ID: 3437
Klör, B., Bräuer, S., Beverungen, D., & Monhof, M. (2015). A Domain-Specific Modeling Language for Electric Vehicle Batteries. In Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015) (pp. 1038--1054). Osnabrück.
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2015 | Conference Paper | LibreCat-ID: 3438
Monhof, M., Beverungen, D., Klör, B., & Bräuer, S. (2015). Extending Battery Management Systems for Making Informed Decisions on Battery Reuse. In B. Donnellan, M. Helfert, J. Kenneally, D. VanderMeer, M. Rothenberger, & R. Winter (Eds.), New Horizons in Design Science: Broadening the Research Agenda (pp. 447--454). Dublin, Ireland. https://doi.org/10.1007/978-3-319-18714-3_37
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| DOI
2015 | Book | LibreCat-ID: 5068
Beverungen, D., Fabry , C., Ganz , W., Matzner , M., & Satzger , G. (2015). Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen. Stuttgart.
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2014 | Conference Paper | LibreCat-ID: 3439
Klör, B., Bräuer, S., Beverungen, D., & Matzner, M. (2014). IT-basierte Dienstleistungen für die Elektromobilität --- Konzeptioneller Rahmen und Literaturanalyse. In Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014) (pp. 2047--2066). Paderborn.
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2014 | Journal Article | LibreCat-ID: 3491
Becker, J., Beverungen, D., Knackstedt, R., Peter Rauer, H., & Sigge, D. (2014). On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management. Information Systems and E-Business Management, (3), 337--365. https://doi.org/10.1007/s10257-013-0219-y
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| DOI
2014 | Journal Article | LibreCat-ID: 3492
Beverungen, D. (2014). Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines. Business and Information Systems Engineering, (4), 191--202. https://doi.org/10.1007/s12599-014-0335-3
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| DOI
2014 | Journal Article | LibreCat-ID: 3493
Beverungen, D. (2014). Über das Zusammenwirken der Gestaltung und Emergenz von Geschäftsprozessen als Organisationsroutinen. WIRTSCHAFTSINFORMATIK, (4), 209--222. https://doi.org/10.1007/s11576-014-0425-3
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| DOI
2014 | Book Chapter | LibreCat-ID: 5029
Backhaus, K., Becker, J., Beverungen, D., Breuker, D., Bröker, O., Alexander Brüne, P., … Wilken, R. (2014). Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA). In K. Möller & W. Schultze (Eds.), Produktivität von Dienstleistungen (pp. 53--133). https://doi.org/10.1007/978-3-658-04086-4_2
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| DOI
2013 | Conference Paper | LibreCat-ID: 3440
Becker, J., Beverungen, D., Breuker, D., Dietrich, H.-A., & Peter Rauer, H. (2013). Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis. In Proceedings of the European Research Conference on Information Systems (ECIS) 2013 (p. Paper 185). Utrecht, Netherlands.
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2013 | Conference Paper | LibreCat-ID: 3441
Beverungen, D. (2013). On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines. In Proceedings of the 34th International Conference on Information Systems (ICIS). Milan, Italy.
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2013 | Conference Paper | LibreCat-ID: 3442
Dillon, S., Deakins, E., Beverungen, D., Kohlborn, T., Hofmann, S., & Räckers, M. (2013). Local e-Government Transformation --- An International Comparison. In WEBIST (pp. 361--367). Aachen, Germany.
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2013 | Conference Paper | LibreCat-ID: 3443
Hofmann, S., Räckers, M., Beverungen, D., & Becker, J. (2013). Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks. In Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46). Maui, Hawaii.
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2013 | Conference Paper | LibreCat-ID: 3444
Malsbender, A., Beverungen, D., Voigt, M., & Becker, J. (2013). Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models. In Proceedings of the Americas Conference on Information Systems (AMCIS2013). Chicago, IL, USA.
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2013 | Conference Paper | LibreCat-ID: 3446
Malsbender, A., Recker, J., Kohlborn, T., Beverungen, D., & Tanwer, S. (2013). Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites. In Proceedings of the 34th International Conference on Information Systems (ICIS). Milan, Italy.
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2013 | Conference Paper | LibreCat-ID: 3447
Malsbender, A., Voigt, M., Beverungen, D., & Rosemann, M. (2013). Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda. In Proceedings of the Pacific Asia Conference on Information Systems (PACIS) (pp. 1--12). Jeju Island, Korea.
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2013 | Conference Paper | LibreCat-ID: 3448
Plattfaut, R., Kohlborn, T., Hofmann, S., Beverungen, D., Niehaves, B., Räckers, M., & Becker, J. (2013). Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia. In Proceedings of the 46th Hawaii International Conference on System Sciences (pp. 1983--1991). Maui, Hawaii, USA. https://doi.org/10.1109/HICSS.2013.585
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| DOI
2013 | Journal Article | LibreCat-ID: 3494
Becker, J., Beverungen, D., Breuker, D., Dietrich, H.-A., & Peter Rauer, H. (2013). Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector. International Journal of Services and Operations Management, (3), 407--425. https://doi.org/10.1504/IJSOM.2013.056796
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| DOI
2013 | Journal Article | LibreCat-ID: 3495
Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2013). Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects. IEEE Transactions on Engineering Management, (3), 468--482. https://doi.org/10.1109/TEM.2012.2214770
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| DOI
2013 | Journal Article | LibreCat-ID: 3496
Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2013). Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach. Scandinavian Journal of Information Systems, (1), 37--68.
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2013 | Journal Article | LibreCat-ID: 3497
Beverungen, D., Eggert, M., Voigt, M., & Rosemann, M. (2013). Augmenting Analytical CRM Strategies with Social BI. International Journal of Business Intelligence Research (IJBIR), (3), 32--49. https://doi.org/10.4018/ijbir.2013070103
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| DOI
2013 | Journal Article | LibreCat-ID: 3498
Hofmann, S., Beverungen, D., Räckers, M., & Becker, J. (2013). What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook. Government Information Quarterly, (4), 387--396. https://doi.org/10.1016/j.giq.2013.05.013
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| DOI
2013 | Journal Article | LibreCat-ID: 3499
Plattfaut, R., Hofmann, S., Kohlborn, T., Beverungen, D., Räckers, M., Niehaves, B., & Becker, J. (2013). Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government? EGovernment Review, 14--15.
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2013 | Book Chapter | LibreCat-ID: 5031
Becker, J., Bernhold, T., Beverungen, D., Kaling, N., Knackstedt, R., Vanessa, L., & Peter Rauer, H. (2013). Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management. In O. Thomas & M. Nüttgens (Eds.), Dienstleistungsmodellierung 2012: Product-Service Systems und Produktivität (pp. 208--226). Wiesbaden. https://doi.org/10.1007/978-3-658-00863-5
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| DOI
2012 | Conference Paper | LibreCat-ID: 3449
Becker, J., Bernhold, T., Beverungen, D., Kaling, N., Knackstedt, R., Vanesa, L., & Peter Rauer, H. (2012). Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management. In Dienstleistungsmodellierung 2012 (pp. 208--226). Wiesbaden. https://doi.org/10.1007/978-3-658-00863-5_10
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| DOI
2012 | Conference Paper | LibreCat-ID: 3450
Becker, J., Beverungen, D., Breuker, D., & Peter Rauer, H. (2012). Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis. In Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012 (p. Paper 56). Ho Chi Minh City, Vietnam.
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2012 | Conference Paper | LibreCat-ID: 3451
Becker, J., Beverungen, D., Knackstedt, R., Peter Rauer, H., & Sigge, D. (2012). Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars. In Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012 (pp. 1522--1531). Kauai, USA. https://doi.org/10.1109/HICSS.2012.525
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| DOI
2012 | Conference Paper | LibreCat-ID: 3452
Heide, T., Tumbas, S., Beverungen, D., Knackstedt, R., & Becker, J. (2012). Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results. In Services and Economic Development: Local and Global Challenges (pp. 1--21). Bucharest, Romania.
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2012 | Conference Paper | LibreCat-ID: 3453
Rosemann, M., Eggert, M., Voigt, M., & Beverungen, D. (2012). Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI. In Proceedings of the 20$^{th}$ European Conference on Information Systems (pp. 1--12). Barcelona, Spain.
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