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110 Publications


2020 | Conference Paper | LibreCat-ID: 17159
@inproceedings{Wolf_Franke_Bartelheimer_2020, title={Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications}, booktitle={Proceedings of the 15th International Conference on Wirtschaftsinformatik / 15. Internationale Tagung Wirtschaftsinformatik}, author={Wolf, Verena and Franke, Alena and Bartelheimer, Christian}, year={2020} }
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2020 | Journal Article | LibreCat-ID: 16479
@article{zur Heiden_Hoffmann_Wildermuth_Gitzel_Boyaci_Gebhardt_Kaul_Amihai_Forg_Suriyah_et al._2020, title={Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions }, volume={20}, DOI={10.3390/s20072099}, number={7}, journal={Sensors}, publisher={MDPI}, author={zur Heiden, Philipp and Hoffmann, Martin W. and Wildermuth, Stephan and Gitzel, Ralf and Boyaci, Aydin and Gebhardt, Jörg and Kaul, Holger and Amihai, Ido and Forg, Bodo and Suriyah, Michael and et al.}, year={2020} }
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2020 | Conference Paper | LibreCat-ID: 16285
@inproceedings{zur Heiden_Berendes_Beverungen_2020, place={Potsdam}, title={Designing City Center Area Recommendation Systems }, DOI={doi.org/10.30844/wi_2020_e1-heiden}, booktitle={Proceedings of the 15th International Conference on Wirtschaftsinformatik}, author={zur Heiden, Philipp and Berendes, Carsten Ingo and Beverungen, Daniel}, year={2020} }
LibreCat | Files available | DOI | Download (ext.)
 

2020 | Journal Article | LibreCat-ID: 17156
@article{Beverungen_Buijs_Becker_Di Ciccio_van der Aalst_Bartelheimer_vom Brocke_Comuzzi_Kraume_Leopold_et al._2020, title={Seven Paradoxes of Business Process Management in a Hyper-Connected World}, DOI={10.1007/s12599-020-00646-z}, journal={Business & Information Systems Engineering}, author={Beverungen, Daniel and Buijs, Joos C. A. M. and Becker, Jörg and Di Ciccio, Claudio and van der Aalst, Wil M. P. and Bartelheimer, Christian and vom Brocke, Jan and Comuzzi, Marco and Kraume, Karsten and Leopold, Henrik and et al.}, year={2020} }
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2020 | Conference Paper | LibreCat-ID: 17087
@inproceedings{Berendes_zur Heiden_Niemann_Hoffmeister_Becker_2020, title={Usage of Local Online Platforms in Retail: Insights from retailers’ expectations expectations}, booktitle={Proceedings of the Twenty-Eighth European Conference on Information Systems (ECIS2020)}, author={Berendes, Carsten Ingo and zur Heiden, Philipp and Niemann, Marco and Hoffmeister, Benedikt and Becker, Jörg}, year={2020} }
LibreCat | Files available
 

2019 | Journal Article | LibreCat-ID: 14023
@article{Beverungen_Breidbach_Poeppelbuss_Tuunainen_2019, title={Smart service systems: An interdisciplinary perspective}, DOI={10.1111/isj.12275}, journal={Information Systems Journal}, author={Beverungen, Daniel and Breidbach, Christoph F. and Poeppelbuss, Jens and Tuunainen, Virpi Kristiina}, year={2019} }
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2019 | Conference Paper | LibreCat-ID: 9617
@inproceedings{Betzing_Bartelheimer_Niemann_Berendes_Beverungen_2019, place={Stockholm-Uppsala, Sweden}, title={Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail}, booktitle={Proceedings of the 27th European Conference on Information Systems (ECIS)}, author={Betzing, Jan H. and Bartelheimer, Christian and Niemann, Marco and Berendes, Carsten Ingo and Beverungen, Daniel}, year={2019} }
LibreCat
 

2019 | Journal Article | LibreCat-ID: 12929
@article{Bräuer_Plenter_Klör_Monhof_Beverungen_Becker_2019, title={Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles}, DOI={10.1007/s40685-019-0091-9}, journal={Business Research}, author={Bräuer, Sebastian and Plenter, Florian and Klör, Benjamin and Monhof, Markus and Beverungen, Daniel and Becker, Jörg}, year={2019} }
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2019 | Conference Paper | LibreCat-ID: 4517
@inproceedings{Wolf_Bartelheimer_Beverungen_2019, title={Digitalization of Work Systems—An Organizational Routines’ Perspective}, booktitle={Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52)}, author={Wolf, Verena and Bartelheimer, Christian and Beverungen, Daniel}, year={2019} }
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2019 | Conference Paper | LibreCat-ID: 9708
@inproceedings{Wolf_2019, place={Siegen, Germany}, title={Ambidexterity in Service Innovation Research: A Systematic Literature Review}, booktitle={Proceedings of the 14th International Conference on Wirtschaftsinformatik}, author={Wolf, Verena}, year={2019} }
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2018 | Conference Paper | LibreCat-ID: 2861
@inproceedings{Lüttenberg_Bartelheimer_Beverungen_2018, title={Designing Predictive Maintenance for Agricultural Machines}, author={Lüttenberg, Hedda and Bartelheimer, Christian and Beverungen, Daniel}, year={2018} }
LibreCat
 

2018 | Book Chapter | LibreCat-ID: 4519
@inbook{Lüttenberg_Wolf_Beverungen_2018, place={Wiesbaden}, title={Service (Systems) Engineering für die Produktion}, DOI={10.1007/978-3-658-20905-6_3}, booktitle={Service Engineering}, publisher={Springer Fachmedien Wiesbaden}, author={Lüttenberg, Hedda and Wolf, Verena and Beverungen, Daniel}, year={2018}, pages={31–49} }
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2018 | Conference Paper | LibreCat-ID: 4766
@inproceedings{Ingo Berendes_Bartelheimer_Hendrik Betzing_Beverungen_2018, place={San Francisco, CA, USA}, series={ICIS ’18}, title={Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language}, booktitle={Proceedings of the 39th International Conference on Information Systems}, author={Ingo Berendes, C. and Bartelheimer, Christian and Hendrik Betzing, Jan and Beverungen, Daniel}, year={2018}, collection={ICIS ’18} }
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2018 | Conference Paper | LibreCat-ID: 9709
@inproceedings{Gernreich_Wolf_Bartelheimer_Prinz_2018, place={San Francisco, USA}, title={The Impact of Process Automation on Manufacturers’ Long-Term Knowledge}, booktitle={Proceedings of the 39th International Conference on Information Systems}, author={Gernreich, Chris and Wolf, Verena and Bartelheimer, Christian and Prinz, Christopher}, year={2018} }
LibreCat
 

2018 | Journal Article | LibreCat-ID: 4516
@article{Beverungen_Lüttenberg_Wolf_2018, title={Recombinant Service Systems Engineering}, volume={60}, DOI={10.1007/s12599-018-0526-4}, number={5}, journal={Business & Information Systems Engineering}, publisher={Springer Nature America, Inc}, author={Beverungen, Daniel and Lüttenberg, Hedda and Wolf, Verena}, year={2018}, pages={377–391} }
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2018 | Conference Paper | LibreCat-ID: 3280
@inproceedings{Hendrik Betzing_Beverungen_Becker_2018, place={Leuphana Universität Lüneburg}, series={MKWI ’18}, title={Design Principles for Co-Creating Digital Customer Experience in High Street Retail}, booktitle={Tagungsband Data driven X --- Turning Data into Value --- Band V}, author={Hendrik Betzing, Jan and Beverungen, Daniel and Becker, Jörg}, editor={Drews, Paul and Funk, Burkhardt and Niemeyer, Peter and Xie, LinEditors}, year={2018}, pages={2083--2094}, collection={MKWI ’18} }
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2018 | Newspaper Article | LibreCat-ID: 9687
@article{Beverungen_Wolf_Bartelheimer_2018, title={Dienstleistungssysteme erfolgreich digital transformieren}, journal={Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development}, author={Beverungen, Daniel and Wolf, Verena and Bartelheimer, Christian}, year={2018} }
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2018 | Conference Paper | LibreCat-ID: 3279
@inproceedings{Bartelheimer_Hendrik Betzing_Berendes_Beverungen_2018, place={Portsmouth, UK}, series={ECIS ’18}, title={Designing Multi-sided Community Platforms for Local High Street Retail}, booktitle={Proceedings of the 26th European Conference on Information Systems}, author={Bartelheimer, Christian and Hendrik Betzing, Jan and Berendes, Ingo and Beverungen, Daniel}, year={2018}, collection={ECIS ’18} }
LibreCat
 

2018 | Book Chapter | LibreCat-ID: 5073
@inbook{Beverungen_Wolf_Bartelheimer_2018, place={Wiesbaden}, title={Digitale Transformation von Dienstleistungssystemen}, DOI={10.1007/978-3-658-22424-0_17}, booktitle={Service Business Development}, publisher={Springer Fachmedien Wiesbaden}, author={Beverungen, Daniel and Wolf, Verena and Bartelheimer, Christian}, year={2018}, pages={395–422} }
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2017 | Conference Paper | LibreCat-ID: 3282
@inproceedings{Klör_Monhof_Bräuer_Beverungen_2017, title={Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype}, booktitle={Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017)}, author={Klör, Benjamin and Monhof, Markus and Bräuer, Sebastian and Beverungen, Daniel}, year={2017} }
LibreCat
 

2017 | Book Chapter | LibreCat-ID: 5076
@inbook{Beverungen_Matzner_2017, place={München}, title={Informationsmodellierung in Dienstleistungssystemen}, booktitle={Handbuch Dienstleistungsmanagement}, publisher={Verlag Franz Vahlen}, author={Beverungen, Daniel and Matzner, Martin }, editor={Roth, Stefan and Corsten, HansEditors}, year={2017}, pages={S. 519–536} }
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2017 | Journal Article | LibreCat-ID: 5019
@article{Klör_Monhof_Beverungen_Bräuer_2017, title={Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries}, DOI={10.1057/s41303-017-0044-3}, journal={European Journal of Information Systems (EJIS)}, author={Klör, B and Monhof, M and Beverungen, Daniel and Bräuer, S}, year={2017}, pages={1--19} }
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2017 | Journal Article | LibreCat-ID: 2856
@article{Barann_Beverungen_Müller_2017, title={An open-data approach for quantifying the potential of taxi ridesharing}, DOI={10.1016/j.dss.2017.05.008}, journal={Decision Support Systems}, author={Barann, Benjamin and Beverungen, Daniel and Müller, Oliver}, year={2017}, pages={86--95} }
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2017 | Journal Article | LibreCat-ID: 3486
@article{Barann_Beverungen_Müller_2017, title={An open-data approach for quantifying the potential of taxi ridesharing}, DOI={https://doi.org/10.1016/j.dss.2017.05.008}, number={99}, journal={Decision Support Systems}, author={Barann, Benjamin and Beverungen, Daniel and Müller, Oliver}, year={2017}, pages={86--95} }
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2017 | Journal Article | LibreCat-ID: 3487
@article{Hendrik Betzing_Beverungen_Becker_Matzner_Schmitz_Bartelheimer_Berendes_Braun_Gadeib_Hoffen}_et al._2017, title={Interaktive, digitale Einkaufserlebnisse in Innenstädten}, DOI={10.1365/s40702-017-0343-0}, number={5}, journal={HMD Praxis der Wirtschaftsinformatik}, author={Hendrik Betzing, Jan and Beverungen, Daniel and Becker, Jörg and Matzner, Martin and Schmitz, Gertrud and Bartelheimer, Christian and Berendes, Carsten Ingo and Braun, Marina and Gadeib, Andera and Hoffen}, Moritz {von and et al.}, year={2017}, pages={659--671} }
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2017 | Conference Paper | LibreCat-ID: 2860
@inproceedings{Beverungen_Lüttenberg_Wolf_2017, place={St.  Gallen}, title={Recombinant Service System Engineering}, booktitle={Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017)}, author={Beverungen, Daniel and Lüttenberg, Hedda and Wolf, Verena}, editor={Leimeister, Jan Marco and Brenner, WalterEditors}, year={2017}, pages={136–150} }
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2017 | Journal Article | LibreCat-ID: 3488
@article{Beverungen_Bräuer_Plenter_Klör_Monhof_2017, title={Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study}, DOI={10.1007/s00450-016-0306-7}, number={1–2}, journal={Computer Science --- Research and Development}, author={Beverungen, Daniel and Bräuer, Sebastian and Plenter, Florian and Klör, Benjamin and Monhof, Markus}, year={2017}, pages={195--209} }
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2017 | Journal Article | LibreCat-ID: 3490
@article{Beverungen_Matzner_Janiesch_2017, title={Information systems for smart services}, DOI={10.1007/s10257-017-0365-8}, journal={Information Systems and E-Business Management}, author={Beverungen, Daniel and Matzner, Martin and Janiesch, Christian}, year={2017}, pages={781–787} }
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2017 | Book Chapter | LibreCat-ID: 5028
@inbook{Becker_Monhof_Beverungen_Bräuer_Klör_Plenter_2017, place={Stuttgart}, title={End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS)}, booktitle={Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität”}, author={Becker, Jörg and Monhof, Markus and Beverungen, Daniel and Bräuer, Sebastian and Klör, Benjamin and Plenter, Florian}, editor={Ganz, Walter and Kampker, Achim and Satzger, GerhardEditors}, year={2017}, pages={24--29} }
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2017 | Journal Article | LibreCat-ID: 17158
@article{Beverungen_Müller_Matzner_Mendling_vom Brocke_2017, title={Conceptualizing smart service systems}, DOI={10.1007/s12525-017-0270-5}, journal={Electronic Markets}, author={Beverungen, Daniel and Müller, Oliver and Matzner, Martin and Mendling, Jan and vom Brocke, Jan}, year={2017}, pages={7–18} }
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2016 | Conference Paper | LibreCat-ID: 3283
@inproceedings{Bräuer_Monhof_Klör_Beverungen_2016, place={Paris, France}, title={Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model}, booktitle={Proceedings of the IEEE Conference on Business Informatics (CBI 2016)}, author={Bräuer, sebastian and Monhof, Markus and Klör, Benjamin and Beverungen, Daniel}, year={2016} }
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2015 | Book | LibreCat-ID: 5068
@book{Beverungen_Fabry _Ganz _Matzner _Satzger _2015, place={Stuttgart}, title={Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen}, author={Beverungen, Daniel and Fabry , Christian and Ganz , Walter and Matzner , Martin and Satzger , Gerhard}, year={2015} }
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2015 | Conference Paper | LibreCat-ID: 3284
@inproceedings{Beverungen_Klör_Bräuer_Monhof_2015, place={Münster}, title={Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries}, booktitle={Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)}, author={Beverungen, Daniel and Klör, Benjamin and Bräuer, Sebastian and Monhof, Markus }, year={2015} }
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2015 | Conference Paper | LibreCat-ID: 3285
@inproceedings{Klör_Beverungen_Bräuer_Plenter_Monhof_2015, place={Münster}, title={A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems}, booktitle={Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)}, author={Klör, Benjamin and Beverungen, Daniel and Bräuer, Sebastian and Plenter, Florian and Monhof, Markus}, year={2015} }
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2015 | Conference Paper | LibreCat-ID: 3437
@inproceedings{Klör_Bräuer_Beverungen_Monhof_2015, place={Osnabrück}, title={A Domain-Specific Modeling Language for Electric Vehicle Batteries}, booktitle={Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015)}, author={Klör, Benjamin and Bräuer, Sebastian and Beverungen, Daniel and Monhof, Markus}, year={2015}, pages={1038--1054} }
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2015 | Conference Paper | LibreCat-ID: 3438
@inproceedings{Monhof_Beverungen_Klör_Bräuer_2015, place={Dublin, Ireland}, series={Lecture Notes in Computer Science}, title={Extending Battery Management Systems for Making Informed Decisions on Battery Reuse}, DOI={10.1007/978-3-319-18714-3_37}, booktitle={New Horizons in Design Science: Broadening the Research Agenda}, author={Monhof, Markus and Beverungen, Daniel and Klör, Benjamin and Bräuer, Sebastian}, editor={Donnellan, Brian and Helfert, Markus and Kenneally, Jim and VanderMeer, Debra and Rothenberger, Marcus and Winter, RobertEditors}, year={2015}, pages={447--454}, collection={Lecture Notes in Computer Science} }
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2014 | Conference Paper | LibreCat-ID: 3439
@inproceedings{Klör_Bräuer_Beverungen_Matzner_2014, place={Paderborn}, title={IT-basierte Dienstleistungen für die Elektromobilität --- Konzeptioneller Rahmen und Literaturanalyse}, booktitle={Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014)}, author={Klör, Benjamin and Bräuer, Sebastian and Beverungen, Daniel and Matzner, Martin}, year={2014}, pages={2047--2066} }
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2014 | Journal Article | LibreCat-ID: 3491
@article{Becker_Beverungen_Knackstedt_Peter Rauer_Sigge_2014, title={On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management}, DOI={10.1007/s10257-013-0219-y}, number={3}, journal={Information Systems and e-Business Management}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Peter Rauer, Hans and Sigge, Daniel}, year={2014}, pages={337--365} }
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2014 | Book Chapter | LibreCat-ID: 5029
@inbook{Backhaus_Becker_Beverungen_Breuker_Bröker_Alexander Brüne_Dietrich_Knackstedt_Peter Rauer_Reichle_et al._2014, title={Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA)}, DOI={10.1007/978-3-658-04086-4_2}, booktitle={Produktivität von Dienstleistungen}, author={Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Bröker, Ole and Alexander Brüne, Philipp and Dietrich, Hanns-Alexander and Knackstedt, Ralf and Peter Rauer, Hans and Reichle, Florian and et al.}, editor={Möller, K and Schultze, WEditors}, year={2014}, pages={53--133} }
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2014 | Journal Article | LibreCat-ID: 3492
@article{Beverungen_2014, title={Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines}, DOI={10.1007/s12599-014-0335-3}, number={4}, journal={Business and Information Systems Engineering}, author={Beverungen, Daniel}, year={2014}, pages={191--202} }
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2014 | Journal Article | LibreCat-ID: 3493
@article{Beverungen_2014, title={Über das Zusammenwirken der Gestaltung und Emergenz von Geschäftsprozessen als Organisationsroutinen}, DOI={10.1007/s11576-014-0425-3}, number={4}, journal={WIRTSCHAFTSINFORMATIK}, author={Beverungen, Daniel}, year={2014}, pages={209--222} }
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2013 | Conference Paper | LibreCat-ID: 3441
@inproceedings{Beverungen_2013, place={Milan, Italy}, title={On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines}, booktitle={Proceedings of the 34th International Conference on Information Systems (ICIS)}, author={Beverungen, Daniel}, year={2013} }
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2013 | Conference Paper | LibreCat-ID: 3446
@inproceedings{Malsbender_Recker_Kohlborn_Beverungen_Tanwer_2013, place={Milan, Italy}, title={Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites}, booktitle={Proceedings of the 34th International Conference on Information Systems (ICIS)}, author={Malsbender, Andrea and Recker, Jan and Kohlborn, Thomas and Beverungen, Daniel and Tanwer, Satya}, year={2013} }
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2013 | Book Chapter | LibreCat-ID: 5031
@inbook{Becker_Bernhold_Beverungen_Kaling_Knackstedt_Vanessa_Peter Rauer_2013, place={Wiesbaden}, title={Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management}, DOI={10.1007/978-3-658-00863-5}, booktitle={Dienstleistungsmodellierung 2012: Product-Service Systems und Produktivität}, author={Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanessa, Lellek and Peter Rauer, Hans}, editor={Thomas, Oliver and Nüttgens, MarkusEditors}, year={2013}, pages={208--226} }
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2013 | Journal Article | LibreCat-ID: 3496
@article{Becker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2013, title={Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach}, number={1}, journal={Scandinavian Journal of Information Systems}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens}, year={2013}, pages={37--68} }
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2013 | Conference Paper | LibreCat-ID: 3442
@inproceedings{Dillon_Deakins_Beverungen_Kohlborn_Hofmann_Räckers_2013, place={Aachen, Germany}, title={Local e-Government Transformation --- An International Comparison}, booktitle={WEBIST}, author={Dillon, S and Deakins, E and Beverungen, Daniel and Kohlborn, T and Hofmann, S and Räckers, M}, year={2013}, pages={361--367} }
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2013 | Conference Paper | LibreCat-ID: 3447
@inproceedings{Malsbender_Voigt_Beverungen_Rosemann_2013, place={Jeju Island, Korea}, title={Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda}, booktitle={Proceedings of the Pacific Asia Conference on Information Systems (PACIS)}, author={Malsbender, Andrea and Voigt, Matthias and Beverungen, Daniel and Rosemann, Michael}, year={2013}, pages={1--12} }
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2013 | Journal Article | LibreCat-ID: 3497
@article{Beverungen_Eggert_Voigt_Rosemann_2013, title={Augmenting Analytical CRM Strategies with Social BI}, DOI={10.4018/ijbir.2013070103}, number={3}, journal={International Journal of Business Intelligence Research (IJBIR)}, author={Beverungen, Daniel and Eggert, Mathias and Voigt, Matthias and Rosemann, Michael}, year={2013}, pages={32--49} }
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2013 | Conference Paper | LibreCat-ID: 3443
@inproceedings{Hofmann_Räckers_Beverungen_Becker_2013, place={Maui, Hawaii}, title={Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks}, booktitle={Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46)}, author={Hofmann, Sara and Räckers, Michael and Beverungen, Daniel and Becker, Jörg}, year={2013} }
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2013 | Conference Paper | LibreCat-ID: 3448
@inproceedings{Plattfaut_Kohlborn_Hofmann_Beverungen_Niehaves_Räckers_Becker_2013, place={Maui, Hawaii, USA}, title={Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia}, DOI={10.1109/HICSS.2013.585}, booktitle={Proceedings of the 46th Hawaii International Conference on System Sciences}, author={Plattfaut, Ralf and Kohlborn, Thomas and Hofmann, Sara and Beverungen, Daniel and Niehaves, Björn and Räckers, Michael and Becker, Jörg}, year={2013}, pages={1983--1991} }
LibreCat | DOI
 

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