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101 Publications


2019 | Conference Paper | LibreCat-ID: 4517
V. Wolf, C. Bartelheimer, and D. Beverungen, “Digitalization of Work Systems—An Organizational Routines’ Perspective,” in Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), Maui, Hawaii, 2019.
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2019 | Conference Paper | LibreCat-ID: 9708
V. Wolf, “Ambidexterity in Service Innovation Research: A Systematic Literature Review,” in Proceedings of the 14th International Conference on Wirtschaftsinformatik, Siegen, Germany, 2019.
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2018 | Conference Paper | LibreCat-ID: 2861
H. Lüttenberg, C. Bartelheimer, and D. Beverungen, “Designing Predictive Maintenance for Agricultural Machines,” presented at the Twenty-Sixth European Conference on Information Systems (ECIS 2018), Portsmouth, UK, 2018.
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2018 | Book Chapter | LibreCat-ID: 4519
H. Lüttenberg, V. Wolf, and D. Beverungen, “Service (Systems) Engineering für die Produktion,” in Service Engineering, Wiesbaden: Springer Fachmedien Wiesbaden, 2018, pp. 31–49.
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2018 | Conference Paper | LibreCat-ID: 4766
C. Ingo Berendes, C. Bartelheimer, J. Hendrik Betzing, and D. Beverungen, “Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language,” in Proceedings of the 39th International Conference on Information Systems, San Francisco USA, 2018.
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2018 | Conference Paper | LibreCat-ID: 9709
C. Gernreich, V. Wolf, C. Bartelheimer, and C. Prinz, “The Impact of Process Automation on Manufacturers’ Long-Term Knowledge,” in Proceedings of the 39th International Conference on Information Systems, San Francisco, USA, 2018.
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2018 | Journal Article | LibreCat-ID: 4516
D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service Systems Engineering,” Business & Information Systems Engineering, vol. 60, no. 5, pp. 377–391, 2018.
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2018 | Conference Paper | LibreCat-ID: 3280
J. Hendrik Betzing, D. Beverungen, and J. Becker, “Design Principles for Co-Creating Digital Customer Experience in High Street Retail,” in Tagungsband Data driven X --- Turning Data into Value --- Band V, 2018, pp. 2083--2094.
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2018 | Newspaper Article | LibreCat-ID: 9687
D. Beverungen, V. Wolf, and C. Bartelheimer, “Dienstleistungssysteme erfolgreich digital transformieren,” Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development, 2018.
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2018 | Conference Paper | LibreCat-ID: 3279
C. Bartelheimer, J. Hendrik Betzing, I. Berendes, and D. Beverungen, “Designing Multi-sided Community Platforms for Local High Street Retail,” in Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK, 2018.
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2018 | Book Chapter | LibreCat-ID: 5073
D. Beverungen, V. Wolf, and C. Bartelheimer, “Digitale Transformation von Dienstleistungssystemen,” in Service Business Development, Wiesbaden: Springer Fachmedien Wiesbaden, 2018, pp. 395–422.
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2017 | Conference Paper | LibreCat-ID: 3282
B. Klör, M. Monhof, S. Bräuer, and D. Beverungen, “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype,” in Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), Thessaloniki, Greece, 2017.
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2017 | Journal Article | LibreCat-ID: 3486
B. Barann, D. Beverungen, and O. Müller, “An open-data approach for quantifying the potential of taxi ridesharing,” Decision Support Systems, no. 99, pp. 86--95, 2017.
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2017 | Journal Article | LibreCat-ID: 2856
B. Barann, D. Beverungen, and O. Müller, “An open-data approach for quantifying the potential of taxi ridesharing,” Decision Support Systems, pp. 86--95, 2017.
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2017 | Journal Article | LibreCat-ID: 5019
B. Klör, M. Monhof, D. Beverungen, and S. Bräuer, “Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries,” European Journal of Information Systems (EJIS), pp. 1--19, 2017.
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2017 | Book Chapter | LibreCat-ID: 5076
D. Beverungen and M. Matzner, “Informationsmodellierung in Dienstleistungssystemen,” in Handbuch Dienstleistungsmanagement, S. Roth and H. Corsten, Eds. München: Verlag Franz Vahlen, 2017, p. S. 519–536.
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2017 | Journal Article | LibreCat-ID: 3487
J. Hendrik Betzing et al., “Interaktive, digitale Einkaufserlebnisse in Innenstädten,” HMD Praxis der Wirtschaftsinformatik, no. 5, pp. 659--671, 2017.
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2017 | Journal Article | LibreCat-ID: 3488
D. Beverungen, S. Bräuer, F. Plenter, B. Klör, and M. Monhof, “Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study,” Computer Science --- Research and Development, no. 1–2, pp. 195--209, 2017.
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2017 | Journal Article | LibreCat-ID: 3490
D. Beverungen, M. Matzner, and C. Janiesch, “Information systems for smart services,” Information Systems and E-Business Management, pp. 781–787, 2017.
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2017 | Book Chapter | LibreCat-ID: 5028
J. Becker, M. Monhof, D. Beverungen, S. Bräuer, B. Klör, and F. Plenter, “End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS),” in Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität,” W. Ganz, A. Kampker, and G. Satzger, Eds. Stuttgart, 2017, pp. 24--29.
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2017 | Conference Paper | LibreCat-ID: 2860
D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service System Engineering,” in Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, Switzerland, 2017, pp. 136–150.
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2016 | Conference Paper | LibreCat-ID: 3283
sebastian Bräuer, M. Monhof, B. Klör, and D. Beverungen, “Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model,” in Proceedings of the IEEE Conference on Business Informatics (CBI 2016), Paris, France, 2016.
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2015 | Book | LibreCat-ID: 5068
D. Beverungen, C. Fabry , W. Ganz , M. Matzner , and G. Satzger , Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen. Stuttgart, 2015.
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2015 | Conference Paper | LibreCat-ID: 3284
D. Beverungen, B. Klör, S. Bräuer, and M. Monhof, “Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries,” in Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 2015.
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2015 | Conference Paper | LibreCat-ID: 3285
B. Klör, D. Beverungen, S. Bräuer, F. Plenter, and M. Monhof, “A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems,” in Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 2015.
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2015 | Conference Paper | LibreCat-ID: 3437
B. Klör, S. Bräuer, D. Beverungen, and M. Monhof, “A Domain-Specific Modeling Language for Electric Vehicle Batteries,” in Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015), Osnabrück, 2015, pp. 1038--1054.
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2015 | Conference Paper | LibreCat-ID: 3438
M. Monhof, D. Beverungen, B. Klör, and S. Bräuer, “Extending Battery Management Systems for Making Informed Decisions on Battery Reuse,” in New Horizons in Design Science: Broadening the Research Agenda, 2015, pp. 447--454.
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2014 | Conference Paper | LibreCat-ID: 3439
B. Klör, S. Bräuer, D. Beverungen, and M. Matzner, “IT-basierte Dienstleistungen für die Elektromobilität --- Konzeptioneller Rahmen und Literaturanalyse,” in Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), Paderborn, 2014, pp. 2047--2066.
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2014 | Journal Article | LibreCat-ID: 3491
J. Becker, D. Beverungen, R. Knackstedt, H. Peter Rauer, and D. Sigge, “On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management,” Information Systems and e-Business Management, no. 3, pp. 337--365, 2014.
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2014 | Book Chapter | LibreCat-ID: 5029
K. Backhaus et al., “Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA),” in Produktivität von Dienstleistungen, K. Möller and W. Schultze, Eds. 2014, pp. 53--133.
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2014 | Journal Article | LibreCat-ID: 3492
D. Beverungen, “Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines,” Business and Information Systems Engineering, no. 4, pp. 191--202, 2014.
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2014 | Journal Article | LibreCat-ID: 3493
D. Beverungen, “Über das Zusammenwirken der Gestaltung und Emergenz von Geschäftsprozessen als Organisationsroutinen,” WIRTSCHAFTSINFORMATIK, no. 4, pp. 209--222, 2014.
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2013 | Conference Paper | LibreCat-ID: 3441
D. Beverungen, “On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines,” in Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy, 2013.
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2013 | Conference Paper | LibreCat-ID: 3446
A. Malsbender, J. Recker, T. Kohlborn, D. Beverungen, and S. Tanwer, “Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites,” in Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy, 2013.
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2013 | Journal Article | LibreCat-ID: 3496
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuß, “Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach,” Scandinavian Journal of Information Systems, no. 1, pp. 37--68, 2013.
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2013 | Book Chapter | LibreCat-ID: 5031
J. Becker et al., “Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management,” in Dienstleistungsmodellierung 2012: Product-Service Systems und Produktivität, O. Thomas and M. Nüttgens, Eds. Wiesbaden, 2013, pp. 208--226.
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2013 | Conference Paper | LibreCat-ID: 3442
S. Dillon, E. Deakins, D. Beverungen, T. Kohlborn, S. Hofmann, and M. Räckers, “Local e-Government Transformation --- An International Comparison,” in WEBIST, Aachen, 2013, pp. 361--367.
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2013 | Conference Paper | LibreCat-ID: 3447
A. Malsbender, M. Voigt, D. Beverungen, and M. Rosemann, “Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda,” in Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Jeju Island, Korea, 2013, pp. 1--12.
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2013 | Journal Article | LibreCat-ID: 3497
D. Beverungen, M. Eggert, M. Voigt, and M. Rosemann, “Augmenting Analytical CRM Strategies with Social BI,” International Journal of Business Intelligence Research (IJBIR), no. 3, pp. 32--49, 2013.
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2013 | Conference Paper | LibreCat-ID: 3443
S. Hofmann, M. Räckers, D. Beverungen, and J. Becker, “Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks,” in Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46), Maui, Hawaii, 2013.
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2013 | Conference Paper | LibreCat-ID: 3448
R. Plattfaut et al., “Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia,” in Proceedings of the 46th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 2013, pp. 1983--1991.
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2013 | Journal Article | LibreCat-ID: 3498
S. Hofmann, D. Beverungen, M. Räckers, and J. Becker, “What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook,” Government Information Quarterly, no. 4, pp. 387--396, 2013.
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2013 | Conference Paper | LibreCat-ID: 3444
A. Malsbender, D. Beverungen, M. Voigt, and J. Becker, “Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models,” in Proceedings of the Americas Conference on Information Systems (AMCIS2013), Chicago, IL, USA, 2013.
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2013 | Journal Article | LibreCat-ID: 3494
J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, and H. Peter Rauer, “Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector,” International Journal of Services and Operations Management, no. 3, pp. 407--425, 2013.
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2013 | Journal Article | LibreCat-ID: 3499
R. Plattfaut et al., “Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?,” eGovernment Review, pp. 14--15, 2013.
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2013 | Conference Paper | LibreCat-ID: 3440
J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, and H. Peter Rauer, “Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis,” in Proceedings of the European Research Conference on Information Systems (ECIS) 2013, Utrecht, Netherlands, 2013, p. Paper 185.
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2013 | Journal Article | LibreCat-ID: 3495
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuß, “Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects,” IEEE Transactions on Engineering Management, no. 3, pp. 468--482, 2013.
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2012 | Conference Paper | LibreCat-ID: 3453
M. Rosemann, M. Eggert, M. Voigt, and D. Beverungen, “Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI,” in Proceedings of the 20$^{th}$ European Conference on Information Systems, Barcelona, Spain, 2012, pp. 1--12.
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2012 | Journal Article | LibreCat-ID: 3500
J. Becker et al., “Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management,” Enterprise Modelling and Information Systems Architectures, no. 1, pp. 26--40, 2012.
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2012 | Book Chapter | LibreCat-ID: 5032
J. Becker, D. Beverungen, and R. Knackstedt, “A Method for Selectively Designing Modeling Languages for Product-Service Systems,” in Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science, D. Granat Janusz Dolk, Ed. Berlin, Heidelberg, 2012, pp. 87--117.
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