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2 Publications
2017 | Conference Paper | LibreCat-ID: 46360
M. Carnein et al., “Towards Efficient and Informative Omni-Channel Customer Relationship Management,” in Proceedings of the 36$^th$ International Conference on Conceptual Modeling (ER’17), 2017, vol. 10651, pp. 69–78, doi: 10.1007/978-3-319-70625-2_7.
LibreCat
| DOI
2017 | Conference Paper | LibreCat-ID: 46359
M. Carnein, D. Assenmacher, and H. Trautmann, “Stream Clustering of Chat Messages with Applications to Twitch Streams,” in Proceedings of the 36$^th$ International Conference on Conceptual Modeling (ER’17), 2017, pp. 79–88, doi: 10.1007/978-3-319-70625-2_8.
LibreCat
| DOI