Please note that LibreCat no longer supports Internet Explorer versions 8 or 9 (or earlier).

We recommend upgrading to the latest Internet Explorer, Google Chrome, or Firefox.

2 Publications


2019 | Conference Paper | LibreCat-ID: 6514 | OA
Schuhbeck V, Siegfried N, Dorner V, Benlian A, Scholz M, Schryen G. Walking the Middle Path: How Medium Trade-off Exposure Leads to Higher Consumer Satisfaction in Recommender Agents. In: Proceedings of the 14. Internationale Tagung Wirtschaftsinformatik. Siegen, Germany; 2019:55-64.
LibreCat | Files available
 

2012 | Journal Article | LibreCat-ID: 5716
Evanschitzky H, Wangenheim F v, Wünderlich N. Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops. Journal of Retailing. 2012;88(3):356-366.
LibreCat
 

Filters and Search Terms

keyword="Customer satisfaction"

Search

Filter Publications

Display / Sort

Citation Style: AMA

Export / Embed