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4 Publications
2024 | Conference Paper | LibreCat-ID: 48632
C. Koldewey et al., “Exploring Capabilities for the Smart Service Transformation in Manufacturing: Insights from Theory and Practice,” presented at the Hawaii International Conference on System Sciences, Hawaii, 2024.
LibreCat
2024 | Journal Article | LibreCat-ID: 50649
P. zur Heiden, J. Priefer, and D. Beverungen, “Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System,” IEEE Transactions on Engineering Management, vol. 71, pp. 3641–3655, 2024, doi: 10.1109/tem.2024.3352819.
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| Files available
| DOI
2017 | Journal Article | LibreCat-ID: 4947
F. v Wangenheim, N. Wünderlich, and J. H. Schumann, “Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts,” Journal of Business Research, no. 79, pp. 181--188, 2017.
LibreCat
2015 | Journal Article | LibreCat-ID: 5701
N. Wünderlich et al., “Futurizing” Smart Service: Implications for Service Researchers and Managers.,” Journal of Services Marketing, vol. 29, no. 6/7, pp. 442–447, 2015.
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